very clean! the pool was really nice

own parking

parking next to chalet

levante bungalows are new, very clean, fully equipped kitchen, own parking space, and own barbeque

clean, all essentials in bathroom, kitchen, perfect place for kids and family

exceptional quality, the rooms are spotlessly clean and the housekeeping is top -only ate in the bar but this

use of spa (and golfcourse )not

the rooms are comfortable and clean. the gym facilities are excellent. food is good.

in room service was a disastrous user experience. managment need to review this.

gym and spa were a highlight, thanks to pilar for wonderful treatments and positive energy

location, clean, parking

restaurant and bar area are lovely and very convenient

room, professional staff,clean,free safe parking

coffee to clients after the check out on sundays which is crazy cos other guests were having breakfast there

nice to relax with on-site bar and restaurant. good secure parking.

the amenities were great, pool, gym, sauna and also paddle court with rackets etc available at reception, no

wifi worked well, good breakfast

snack or bar facilities when we arrived

bed, shower, and room service

the service was amazing and the location great for kids. the pool was also a beautiful surprise.

good bar and breakfast

wifi sucks

stayed for 2 nights and couldn't sleep until 2am in the morning because people sitting in the bar were really

the wifi was also quite slow

we had wifi issues during our stay in which the connection was weak.

washing machine or laundry service could do with a small washing room

bathroom door was kind of dangerous for kids.

is no kids' area, some small table for kids with colors will help the kids to spend some time

very small room as we were 2 adults 2 kids

there is also a good kids zone in the reception

they also offer a convenient and affordable laundry service

wifi connection was working perfectly

very good tv , wifi

really nice new hotel room. everything clean. fast wifi, good shower, good employees

wi-fi was unstable. breakfast wasn't good. food quality in the bar could be better

they had a laundry facility and a gym, that would be nice

no fridge no laundry service

late breakfast was a real no go for family with kids

the location, the breakfast, the smiling staff, the fact the place is clean, the room service

full of kids and very noisy at night

the free wifi was reliable throughout my stay, and i enjoyed relaxing on the terrace in the evenings

i'm not sure if our room was next to generators or laundry room or aircon units but horrendous rumbling noises

breakfast starts at 8

pet friendly. we got a dog kit for our little dog

easy to use, very comfortable, great staff, lovely breakfast, great location

biggest downfall was that the wifi did not work for our entire stay of 6 days, and the front desk said it had

clothes can be given to the laundry service for a fee per item

the option you have to avail only the laundry service of hotel and has a

short period for breakfast - laundry service didn't follow my recomendation regarding wash and press my

it was also super easy to open from inside so we had to keep a chair in front just in case our kids wake up and

old rooms, phone didn t work for room service

gym is very poor quality, very little equipment (barely any)

a gym is also available in the second building

for kids there is a nice play room that our son enjoyed in the 1st day

had problems with the wifi

friendly staff, nice bar a restaurant. comfy beds and a good shower.

laundry service is very poor

room was large but missed basics such as laundry bag or iron

this meant daily changes of wet towels whereas we would normally have saved that laundry if they could have

no iron, or ironing faculties, only paid laundry

we had to send laundry out to have the clothes ironed

clean rooms, friendly staff, good location. fine but not great wifi.

wifi didn t work 4 out of 5 nights. very small closet

i was surprised we had to pay more for the pet

good to be accommodated with the pet for a small cost

the room was comfortable and clean and the wifi great. there was a desk where one could work.

spa poorly managed and poorly condition

we love that it was pet friendly

the very kind ladies let me use the pool one last time before collecting my things and leaving

i would return :) bar was nice too

the spa and the swimmingpool area

walking distance to oceangraphic, shopping malls with playgrounds, ideal for families with young kids

shower in the gym, parking is a bit costly (15 for a night), but you can also park the car behind the hotel

wifi: can t be worst

bar closed a little too early in the evenings but the staff were very gracious and friendly at all

out of order turkish bath, limited room service menu

beautiful design hotel with a nice swimming pool.

the hotel bar was good and cheap

bar had no white wine

hotel was lovely and had a pool, we were traveling so the location was great for quick stop off the

little more affordable than staying in the city, car parking was available for my car at no extra cost

we gave our clothes to the laundry, but the hotel lost them and refused to acknowledge the mistake

laundry prices were also expensive

supper was quite a late start at 8:30pm local time, which did not go down well with young kids not used to this

wifi, trying to obtain room service menu

free mini bar with daily refills and a great breakfast

breakfast was fine

wasn't much i didn't like - it's a pity the pool & deck on the top floor wasn't open

self-service coffee machines at breakfast make very sweet coffee, even the plain black coffee comes out sweet

the gym had a weight rack with no weights and the sky bar wasn't open for our entire stay due to not

clean hotel, spacious rooms, good breakfast with hot and cold selections (the cheese cake is to die for)

then out of nowhere there was an avalanche of families with young kids getting priority access to the pool

had to wait until nearly 7pm at night to get to our room , when we eventually got to the room the room service

great breakfast, and extremely helpful staff

pics look glam but it s a bit fake sounds : maybe i was unlucky but i heard many kids voices and even people

its shared also with kids school and residents

within walking distance to supermarkets and coin laundry facility

to groceries shops and walkable distance to city center and oceanographic and property has small kitchen which

missing some spa or pool area (was not in the description) no separating trash - with new trends it should be

very spacious and has a kitchen, mini fridge and microwave

a useful kitchen has been added to the very modern and nice room, it doesn't disturb the room in any way,

no irons available to borrow, only a laundry service

there is a laundromat across the street which was great because the cost of guest laundry in the hotel was

breakfast buffet- exceeded my expectations sauna included - perfect swimming pool - included - excellent fridge

room service finished at 10pm, we asked for a coffee and half past 10 which we weren't allowed to

comfy beds, good wifi, bath, location

location at the beach near the marina, good gym and rooftop terras

the breakfast was quite limited, not much choice. music in the bar and restaurant area too loud.

the roof top pool was very small

wifi needs improving significantly. restaurant ok for breakfast but lacks soul in the evening

the spa was small, but the massage services were super

the roof top pool and bar was a hit with our kids

the rooftop pool and sun area is so much bigger than it looks on the photo s perfect for a city get

property is really nice, the staff is great, and extremely helpful, room service is fabulous

although small the pool is ok for young kids but side panels are coming away

i felt mistreated and embarrassed infront of my kids and no one apologized for it

is not the place to catch up on your laundry needs as the turnaround was 2+ days, but that might have been

had all sorts of issues - the minibar was not working then it was left empty, no laundry service available, no

was no room service and despite putting laundry as a service, when i enquired i was told laundry is done externally

water, mini fridge, one block from the beach, lots of places a block away (recommend tapas bar for reasonably

breakfast great variety to choose from

breakfast was very

menu in the bar has a huge variety, but the drinks are not that great (and rather expensive

super comfortable place to stay, loved the ambience, breakfast and location..

also wifi speed was really good

hotel provided an early breakfast (6am) for the marathoners

and there are not anything to hang out the laundry

excellent breakfast

situation and kitchen.

the reception area was welcoming, the rooftop bar was lovely as was the view, the ground floor bar/restaurant

room service was excellent and cleaning was done quickly and efficiently every day

dolores who works in the bar and breakfast was super

the bar facility is closed at weekends

bonus point for the hotel gym which is much better than most hotel gyms

staff, victor in the restaurant a really nice fella, everyone at the desk were great, lady at the bar superb

- staff - room - breakfast - location - quiet - wifi

noise because of nearby laundry

with light and plugs, aircon, flat screen tv (with very few international channels), reliable wifi

room was clean and the bed was comfy, fast wifi and cheerful staff, the cleaning lady was incredibly nice as

wifi was incredibly slow for being such a modern hotel

clothes, and travel to oceanographic to enter from 8pm and until 12am (slightly cheaper and less kids around,

the laundry is very expensive

the choice of breakfast was not so big, but what they had was good.

breakfast, dinner and the bar is simple but perfect

we had breakfast everyday, i highly recommend because it is delicious and worth the money

also when ordering room service the staff barely spoke english, so it was difficult to

beds too hard.ridiculous laundry prices!!!!!

also we asked for laundry the first day and the say

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

wifi was terrible. it made uploading our photos very difficult.

sofa bed was very squeaky so when my kids moved in the night it woke us all up, also we could hear person next

laundry is expensive (considering the price) and ironing was really bad

wifi was very slow or it didn't work

everything perfect! just missing some spinning bikes and better treadmills in the gym ;)

breakfast excellent

to departure effortless doormen parked my car after 12 hour drive, check in was effortless, bar staff & breakfast

floor was cracked and peeling, our room looked out on to an alley across to an apartment where laundry was

of my items of clothing got taken with laundry and was never found and nothing was done about it to reimburse

they told us they had a laundry service, however that wasn't in service as it was sunday

asked for an iron but they didn t have one and the laundry service was already closed

the first hotel i have stayed in which didn't have an iron only laundry service which was less than ideal due

no ac and laundry facilities

the wifi often did not work.

wifi usually is much better. needs improvement.

although reception staff were pleasant they didn t offer us any information about wifi or public transport

the wifi was good

and it s a plus to be able to bring your pet

the staff left a note with a small present for kids during the night when the three wise men come

location was great, room was fantastic. kids love it.

the room bit small for a family of two kids but still it was a good comfort stay

we travelled with a pet and this hotel really makes it easy

laundry service was returned to my room 28 hrs after i left it and 4 minutes before i checked out

the pool was a bit small and places in the sun limited and sun beds were in very short supply

lovely pool with bar service

room service was exceptional

wifi kept dropping out on my phone.

we were ripped off with the price of laundry cleaning 4.95 for a pair of socks !

great stay. staff is extremely nice and professional, also, the laundry service is great

small showers and no laundry facilities, at least self service

no pool, no gym, no vegetarian food options

lack of either provisions for making a hot drink or extending the room service

the facilities listed stated there was a laundry service and there wasn t , whilst a minor inconvenience and

our room 102 is located behind kitchen and it was a bit strange, but no noises from the

the wifi was also spotty and went out completely one night (which was after 9pm so nothing could be

pet friendly bear in mind that there's a supplement for pets, it's not well showed when

only reason i giving it an 8 score instead of more, is that the wifi in our room was not working which was a

english, located in an indusrial area so dont take the frontal rooms, only the ones pointing the pool, must have

wifi was very patchy which was frustrating, would be impossible if you were actually working from

car park, pool and garden comfortable bed

nice room , great pool and pool area , helpful staff when we had a problem .

terrible wifi

objects along with map of the city, helped me with taxi booking and managed well my requests for laundry (which

late check out to 4 o clock cost 20 euros

easy check in and late check out till 2 pm for free

slippers and bath robe in a 4 stars hotel, no room service (but pizza and sushi room delivery), not that clean

views from my room as it looked inside a patio, and i asked for late check out and given the hotel is pretty

roof top bar and restaurant was lovely, the views were superb

hotel bar not open to guests in the evening when we stayed from march 11 to 15th

hotel doesnt really have a lobby or bar or anything like that, and they did not have towel slippers for the room

the breakfast and evening bar food was pricey

unfortunately, the roof top bar wasn t open on the nights we stayed

the pool was nice. garden in the terrace area also was nice.

wifi was terrible in my room

liked the breakfast buffet very much

great selection for breakfast and came as a good deal in our booking

00hrs any where, awful bar area not open early enough, all noise travels throughout the whole hotel, nothing

wonderful staff the amazing rooms and comfortable beds and pillows the roof top bar and gym

small, functional gym was a nice touch

the welcome at the bar of the hotel on the 2nd floor

rooms were luxurious and clean location was perfect rooftop bar was

also has a gym

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

the only downfall was the gym which had only one pair of dumbells, no weight machine and a few cardio options

the location, staff is friendly, room and bathroom agreable. wifi is good. will come again.

gym a little dated.

the room was very clean. wifi easy to use. breakfast was plentiful and well organized.

staff was awesome, hotel pool was great, location near so many great restaurants

the hotel is 10 out of 10 - starting with the rooms and ending with the lobby and rooftop pool and rooftop bar

the bed was comfortable, the staff top-notch, and the rooftop bar a perfect place for a nightcap

were having some wifi issues during our stay

rooftop pool and bar are amazing

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

no proper laundry service , i

excellent- perfect for early check in and late check out

my kids loved it

because of covid, the restaurants were closed in town so 3 of the 4 nights we had room service

sent laundry out and didn't realize the cost

wifi works well

the wifi worked well and we had a quiet room on the back of the hotel

the wifi was very slow or never working

no room service at night

no laundry machine

the central location and immaculately kept rooms. good free wifi

nice helpful staff and very good wifi

no room service for drinks or food available

friendly stuff, when i asked for late check out they easily

laundry services ridiculously pricey - breakfast good but also overpriced

the spa and bar area is small but still nice.

beautiful hotel valet parking friendly staff pet friendly

excellent wifi

wifi

with big rooms, good restaurant & bar, relaxing courtyard, pool, wellness and decently sized gym

lovely garden nice for the kids and animals

overall great stay, pool and spa treatments were incredible

8-11 am restriction for kids to be allowed on the pool parking and breakfast seemed too costly for us; we found

be prepared the pool is only available for kids in specific hours

nice vibe in downstairs bar

the rooftop bar was undergoing repairs

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

everything was perfect especially the breakfast

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

breakfast is not much.

breakfast adequate with sufficient choice and the hotel was def value for money

perfect location, clean, good wifi connection, friendly staff. great for a short stay!

smell of laundry

wifi also good

- i had room 104 and it had everything i needed - super clean, comfortable, great shower, fast wifi, modern,

location, ideal for exploring the old town, close to buses and metro, the kids loved the themed

free mobile wifi and kids 'package' (stroller, bag, etc

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

not able to use the gym

plenty of choice if you choose breakfast & happy hour in front lounge bar a little added bonus

the gym was very small and lacked air conditioning making it unusable in the heat

cooperation with the lotelito restaurant - breakfast not included.

wifi wasn't working correctly but the staff did their best to accommodate us with a portable wifi

stayed for the valencia marathon and they offered earlier breakfast on the marathon day and massages which was

the only thing when booking breakfast as part of our stay , it isn t made clear that the breakfast is served

breakfast at another hotel of this chain, a few minutes walk away

the curfew and covid rules it would be nice to have a bar to have a late night drink, but this is just bonus

also there was no room service after 5:00pm

wifi is a bit iffy

good air conditioning, comfortable large bed, small fridge with minibar, fast wifi

wifi slow