location, wifi and parking

has just been refurbished with a restaurant and bar opening soon

room, professional staff,clean,free safe parking

dog friendly with even an area to have breakfast with our pet a bonus

good breakfast, very nice hotel staff!

the pool was lovely, on 2nd floor so it was great to be up higher

the amenities were great, pool, gym, sauna and also paddle court with rackets etc available at reception, no

food , the staff, the facilities ( excluding the gym ) and the location met our expectations

cocktail bar needed more relaxed seating

the hotel s pool is a great feature, along with the gym and even a padel court

good bar and breakfast

we had wifi issues during our stay in which the connection was weak.

stayed for 2 nights and couldn't sleep until 2am in the morning because people sitting in the bar were really

wifi sucks

wifi and hot water pressure

washing machine or laundry service could do with a small washing room

the hotel caters for pets which is great, and at an extra cost has secure underground car parking

is no kids' area, some small table for kids with colors will help the kids to spend some time

the room assigned was too small for a couple with two kids

wifi was really bad there wasn t much options for breakfast, it was not worth the money spent and

there really is nothing to criticize. the wifi could be easier to get onto, but it s fine.

.not the best location weak wifi not the best coffe. broken wardrobe sliding doors.

lovely interiors wake up call service play room for the little one perfect for a family with kids

internet, gym, restaurant

no gym.

they also offer a convenient and affordable laundry service

wifi easy to connect

you were supposed to look at the tv for instructions to get the wifi code but having gone round in circles for

the bar restaurant attached to the hotel was super

wi-fi was unstable. breakfast wasn't good. food quality in the bar could be better

the free wifi was reliable throughout my stay, and i enjoyed relaxing on the terrace in the evenings

they had a laundry facility and a gym, that would be nice

no fridge no laundry service

for the city of arts & science, comfortable family room with a good breakfast and nice swimming pool

the pool was great, staff were very friendly and breakfast was very nice

room was too small for family with 2 kids

hotel has a lot of potential that is not being utilised such as the pool area and dining room

pool areas was good and not busy and clean

pool, good breakfast, nice public areas, close to a nice small town called picanya, free

clean and amazing location for a gateway, the swimming pool was the icing on the cake, thanks for the experience

was really nice, i rate it 10/10, wifi was good, room was clean and had conditioning

beds too hard.ridiculous laundry prices!!!!!

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

also we asked for laundry the first day and the say

there s a school next to it so you hear kids all day long

fixing was good, they arranged my kids stuffed toys nicely on the bed

pool was used by locals and schools that was fine no problem

gym access 07-22:00

is nice : receptionist and staff in breakfast room its a good family hotel for kids with pools

it is worth noting a kids club uses the pool around 12 every day and is noisy

every day the kids club run from hotel have access to pool and is very busy

wifi didn t work 4 out of 5 nights. very small closet

ordered room service, 2 burgers and fries, simple right

the room was comfortable and clean and the wifi great. there was a desk where one could work.

i was surprised we had to pay more for the pet

if you want to visit city of arts and sciences location is superb and they are pet friendly.

bar was very small, when we asked for a drink yesterday, we were told we couldn t as there was a

small but decent fitness room and pool, and a restaurant on site

faster connection at an extra cost but all internet access should be free and fast as part of the room service

i would return :) bar was nice too

gym and spa facilities are a little small and without proper changing rooms, but nonetheless

you travel with kids the location is not perfect, there are a lot of adults drinking and smoking nearby, it's

the wifi would occasionally drop out.

location was great, room was fantastic. kids love it.

you travel with kids the location is not perfect, there are a lot of adults drinking and smoking nearby, it's

staff was very friendly, our room was comfortable and perfectly ok for a family with 2 kids

i'm not sure if our room was next to generators or laundry room or aircon units but horrendous rumbling noises

the location, staff, breakfast.

a few places to eat breakfast < 5 min walking distance

biggest downfall was that the wifi did not work for our entire stay of 6 days, and the front desk said it had

tv in the breakfast area catches kids attention

the option you have to avail only the laundry service of hotel and has a

short period for breakfast - laundry service didn't follow my recomendation regarding wash and press my

clothes can be given to the laundry service for a fee per item

great location for visiting, good breakfast, excelent wifi, very clean, always hot water.

it was also super easy to open from inside so we had to keep a chair in front just in case our kids wake up and

within walking distance to supermarkets and coin laundry facility

a little bit on the small side with kids.

very friendly and helpful staff, they provided early check in and it was very suitable

wifi speed is excellent if you need to work

nice bathroom/shower, decent hairdryer, nice kitchenette with cutlery and plates/bowls to use and a fridge,

we gave our clothes to the laundry, but the hotel lost them and refused to acknowledge the mistake

laundry prices were also expensive

is to die for as iam learning to swim, breakfast fantastic and the beautiful guys at the pool bar have excellente

room service until 11am

very comfortable room for a family and nice swimming pool for the kids

the wifi was good staff were without exception pleasant and helpful, particularly the waiters in the

property is really nice, the staff is great, and extremely helpful, room service is fabulous

excellent staff and room service

good and reactive room service

loved it, great hotel for trip with friends, loved the pool and roof

laundry service is very poor

room was large but missed basics such as laundry bag or iron

we had to send laundry out to have the clothes ironed

this meant daily changes of wet towels whereas we would normally have saved that laundry if they could have

no iron, or ironing faculties, only paid laundry

the facilities listed stated there was a laundry service and there wasn t , whilst a minor inconvenience and

power bars available near beds for charging multiple devices

put on the same floor than the kitchen therefore noisy in the morning and hearing the man next door snoring at

spacious, very good natural lighting and equipped with very functional things, especially in the kitchen

we were woken at both ends of the night with people coming and going and the sound of the kitchen

no irons available to borrow, only a laundry service

there is a laundromat across the street which was great because the cost of guest laundry in the hotel was

an early check in was arranged and for the check out, an early breakfast was provided

the private balcony, the air conditioning and the room service.

breakfast buffet- exceeded my expectations sauna included - perfect swimming pool - included - excellent fridge

they didn't have a laundry iron in the whole hotel. ud83eudd26ud83cudffc

the first hotel i have stayed in which didn't have an iron only laundry service which was less than ideal due

they told us they had a laundry service, however that wasn't in service as it was sunday

floor was cracked and peeling, our room looked out on to an alley across to an apartment where laundry was

lack of iron, you can only use laundry service. we didn t have double bed as requested

good technologies (conditioner, wifi, etc)

also, a couple of times when we ordered bar snacks, there were hairs on the food

we had our breakfast down in the bar area and the chairs were a little low for a meal.

wifi: can t be worst

are cleaned every day, good wifi, air condition

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

wifi connection wasn't as good as i thought it would be.

gym a little dated.

was impressed by the kids choices ( even though this doesn t apply to me anymore)

i booked this hotel coz its pet allowed, and i didnt notice i need to pay clean fee, 20 per dog

roof top bar and restaurant was lovely, the views were superb

the rooftop is really nice, so is the bar but we couldn t enjoy it for too long because of the opening times

limited menu and opening times of rooftop bar compared to expectations from description.

location was great right in the the middle of the shopping, we loved the view from the bar, but felt the bar

the breakfast and evening bar food was pricey

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

and careful staff, from the ladies on the floor, to the receptionists and the waitresses at the bar /restaurant

big, only minor issues: the wifi was weak, we often lost the signal

the shower facilities after checkout in the building across the street, which also has a small gym in the attic

no laundry machine

nice helpful staff and very good wifi

the wifi works well

staff was also very accommodating and managed to confirm my early check in request

we had a lovely room with a balcony , very comfortable , daily room service which kept the room spotless

no proper laundry service , i

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

it would have been nice to be able to get an early check in option, but even if not available, to start least

also i ordered water from room service and past one hour and water never arrived

pretty well everything. location, rooms, staff, breakfast, bar area etc etc.

rooftop pool and bar are amazing

the bed was comfortable, the staff top-notch, and the rooftop bar a perfect place for a nightcap

the rooftop pool is exceptional

were having some wifi issues during our stay

no service at the swimming pool before 9pm.

maybe a gym can be a bitter bigger.

sky bar closed a bit to early.

great wifi and good shower

the wifi speed could be slightly improved.

the gym was not ready....as it is a new hotel.

smell of laundry

the ac and the wifi were good

free mobile wifi and kids 'package' (stroller, bag, etc

free mobile wifi and kids 'package' (stroller, bag, etc

hotel, comfortable rooms, pet facilities in the room, very friendly staff, eager to help

nice vibe in downstairs bar

the rooftop bar was undergoing repairs

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

everything was perfect especially the breakfast

objects along with map of the city, helped me with taxi booking and managed well my requests for laundry (which

very central, clean, breakfast excellent, will definitely be recommending!

the beach was a bit further away but taxi around the corner so not a problem no spa on sight but was

mini bar was empty. and there was no water in the room:(

terrible slow wifi that you need to reconnect all the time - key cards that magnetically do not work when in

laundry service was returned to my room 28 hrs after i left it and 4 minutes before i checked out

great spa at the hotel

the pool attendant was really helpful and answered any questions you had and room service was efficient and

lovely pool with bar service

the room service was very fast

sent laundry out and didn't realize the cost

shower as well as use of safe at no extra charge ,beds comfortable ,great tv to relax and free wifi

wifi was a bit slow, and even though the room was fairly large there was no desk which indicates to

the wifi worked well and we had a quiet room on the back of the hotel

wifi kept acting up

inexpensive laundry service

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

a guest laundry facility

the wifi sucks

thin walls,conversation and kids crying all over .

limited information from. staff about laundry services. please provide a sign

very friendly staff, clean rooms, good wifi

wifi was fast

you have a tv in the room, private bathroom and free wifi

breakfast was basic although appropriate for the price

the laundry is very expensive

wifi worked all the time and well

a bit basic hotel, did not have room service for lunch and did not have a gymn.

they gave me free room service for my birthday - slices of cake and drink; which i really appreciated

i wish it included breakfast

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

basic room with super comfortable bed, wifi worked fast

walls are paper thin - i listened to my neighbours watching tv & playing with their kids until 1am

beautiful breakfast also

no ac and laundry facilities

room was clean and the whole hotel was quiet; the hotel is located in a good position and the room service is

wifi usually is much better. needs improvement.

very clean and good wifi

really good location, friendly and helpful staff, daily room service , very clean

at the hotel only opens during weekends (so no room service either on a wednesday night but excellent restaurants

view only walls outside no catering except breakfast which was very good could ask for room service but we did

wifi is a bit iffy

wifi code was emailed to us on arrival but we couldn't access it as we couldn't get wifi/email

the breakfast and bar section of the hotel are super enjoyable

the room is a little bit small, the wifi is ok but a little slow. everything else was very good.

cooperation with the lotelito restaurant - breakfast not included.

the downside the room was small for a couple with cases, the wifi was a bit poor and tv didn t connect, the

stayed for the valencia marathon and they offered earlier breakfast on the marathon day and massages which was

- the service at the breakfast was excellent (cosmo hotel)

bonus point for the hotel gym which is much better than most hotel gyms

don t have a kitchen, so there s no room service

the bar facility is closed at weekends

bar, no drinks machine, no restaurant room service was by telepizza, how weird is that

we could have ever made: nice place, good rooms, very rich breakfast, nice staff, excellent wifi, great location

plenty of room with added little kitchen area with fridge and microwave

wifi fast

the bathroom was great and the rooms are big with a kitchen space and lounge area provided

breakfast didn't look that appetizing, 6.50 wifi in room was very slow or not existing

was perfect, staff was super friendly, and they allowed us to have an early check in because the room was ready

the laundry service is available for your convenient

decided to book another day in valencia at the last minute and everything was nearly sold out

in this hotel there was space for improvement in terms of service during the breakfast

roof top bar and sun loungers were an added bonus

we loved the rooftop bar and spent several evenings there enjoying the sunset over expertly crafted cocktails

furthermore, the prices for laundry service were literally a mockery, i

supplementary charges (laundry, bar) were very high

the gym was basic but spacious and had 24 hour

the restaurant was closed so no breakfast or room service

is under renovation, so when i was there, there was no bar, no dining room, sporadic power and wifi

the room rates are great deals relative to the usa, i found the laundry service prices to be a bit high

i used laundry services and was delivered pretty fast- i got my order ready the next day

hotel was fully booked), but as a consolation we have learnt that the sound was coming from the laundry area

location perfect. bar lively and full of good looking people having fun. all staff were ace.

staff, quality of the products used, tiny details like providing sun hat and shampoo for kids etc

small showers and no laundry facilities, at least self service

we were ripped off with the price of laundry cleaning 4.95 for a pair of socks !

great stay. staff is extremely nice and professional, also, the laundry service is great

no pool or gym. no view from first floor window, just ac units. ask to be on front of hotel.

wifi in the room worked only in selected places, outside the room it was ok all the time

laundry services ridiculously pricey - breakfast good but also overpriced

room decor breakfast

probably due to being used to high speeds broadband back in the uk, i found the wifi in the room intermittent

to the park and close to the city center room - very large and spacious parking - underground pet - are welcome

we had to pay 30 euro / night for our small pet there was nothing provided from the hotel (e

laundry practlically not operating

we are a family of 4 and the rooms were interconnecting so the kids

and clean, huge comfortable bed, located next to one of the best restaurants in valencia and pool is great too

of 4, had adjoining rooms so the kids had plenty of room

the wifi was fast and steady

our laundry was not collected from our room even thought we placed it in their laundry bag

intermittent wifi and ac.

the room quality and the rooftop pool

newly opened rooftop pool was absolutely heaven, especially on a really hot day

small pool, but nice escape from the heat

great to have basic kitchen facilities and access to the laundry

spacious apartment. laundry facilities. lift.

there is a laundry room in the top floor (6th) but it didn't had any air conditioning, and with an outside

i did not remember (special thanks to her exceptional will to help), clean an neat, free laundry/ironing room

laundry facilities on site

let me also add that the hotel has room service, mini bar, laundry service and more

the only thing i missed was a little notebook to pen down the number of laundry pieces

they got us set up with doing our laundry which was appreciated

also, and this won't be a problem for most people, but the wifi is an open network

wifi weak on 3rd floor

no iron in the bedroom although they did offer a very reasonable laundry service which isn t always convenient

ahead to confirm whether there was a laundry service available, but upon arrival learned it was not available

advertised free wifi available but it didn t work my entire stay, which made things difficult

the staff is super friendly and helpful , the reception staff , the breakfast and bar staff and the housekeeping

wifi not great

young ladies at front desk were very nice but i was unable to get laundry done due to fallas even though i faked

very good breakfast and very good wifi

almost everything! i wish there were more hours for room service.

excellent cocktail bar cafe madrid part of the hotel. perfect location.

the facilities were very clean and the room service folks kept everything nice and tidy

i travelled with my husband and three kids, we had a separate bedroom for us and the kids had a biunk bed and

bedrooms very good, great comfortable beds, breakfast good or pop out for breakfast

in the middle of everything, petit offers great value

part about this hotel is the location, it is so to the center and so convenient for families with kids who do

morning breakfast and staff were wonderful and