pool wasn t heated

early check in, when needed it the most

breakfast was great - the evening margarita pizza was perfect - the fries and the drinks delicious

no breakfast

anna at the bar was great at helping us decide on food and was very friendly

fresh towels only to be told that there were none available and we had the option of using their laundry facilities

free laundry

free laundry was an excellent touch

a work out room with free laundry

the laundry quarters and also the amazing breakfast that was so delicious

i was not notified that the facility was under construction and entry would be through the laundry entrance

the only thing i can think of would be the laundry room could have a few machines for guests.

the staff should start doing laundry sooner in the mornings as to not run out of bath towels on the weekend

i liked the on site laundry

still no dryer in laundry area

there is laundry on site equipped with a microwave, morning coffee and flexible check out times

laundry facilities microwave and ofcourse the vending machines.

laundry is 24hrs. staff is incredible convenient location

laundry room onsite

laundry facility with arcade video games

however, this also meant that i was right next to the laundry room, and the cleaning staff tended to gather

the laundry area was smelly and tiny

room was next to the laundry facilities

laundry room and diy belgian waffles.

at their job, the front desk staff were rude and not very helpful, there are cockroaches in the laundry room

could be because of closeness to laundry facility

heated pool, hot breakfast, cookies on the evenings, fresh apples on the living room great table, laundry room

cleanliness, breakfast, laundry facilities.

was put close to the laundry room. lots of noise at night

kids in pool til midnight. smoking right outside of hotel door.

laundry facilities on premises

laundry closes early there's no stores around u have to drive to go to any store u better have a

laundry room closed- no cards available to access machines now pay to park - $5 cash/night per

stay here, they have such a wonderful pool area and many other services they offer, self service laundry, snacks

great television; large room; full kitchen; has laundry room; great pool area.

parking, free breakfast, laundry, and pool facilities

liked the diy laundry facilities

very clean property with a gorgeous patio area and pool

the pool and jacuzzi

location and pool

susana in the kitchen made me feel like i was her niece she gave me extra juice for my kids told me if they

but they could give something else for breakfast not just a banana and granola and no juice for kids but they

clean, safe, quiet. beautiful inside and out. wonderful free breakfast. ample free parking.

nice lobby, clean gym

free parking and breakfast included in the price

did not get to eat breakfast, i was in a hurry to get to meetings

we loved the cleanliness of the facility. staff in breakfast area were very kind and helpful.

had a beautiful view of the pool and found out it is heated, which we will take advantage of on our next visit

breakfast was not that good

i can cook breakfast or late dinner

laundry facility very clean

the laundry facility was the worst, i woke up

i didn't like the fact that laundry soap was $2 a box, and one box didn't even have enough soap to do one full

i liked that there was a laundry facility for us to use

because laundry was behind

to pool area cluttered with cleaning carts, garbage carts and laundry people were smoking by the entrance doors

friendly along with all the staff, accommodations were outstanding, pool and hot tub, even had a laundry room

they were quite pet friendly with a green area for the dogs and a waste receptacle near the area

also, there was a young girls' softball team staying at the hotel, with kids running around screaming for 2

i called to see if there was fee for early check in they said i can come at 7 no early fee

, free parking, fruit flavoured water at lobby, laundry machines onsite, and the breakfast was really good

they had a 24 hr gym as well

friendly staff , cleanliness , and i can bring my lovely pet dog !!!

it was also a nice bonus that they had breakfast and wine/beer reception in the evening

nice suite with 2 bedrooms and living /dining/kitchen facilities for 4 of us

had to pay for laundry

the snacks out in the lobby are a nice touch. i also like that there is a laundry room.

the laundry was a nice surprise for us

laundry service was very expensive

the dryers in the laundry room made the clothes warm, but they never dried

nice laundry room available 24 hours,the desk had quarters and laundry soap to buy

great experience from start to finish, room, location, free breakfast, free parking

we enjoyed the swimming pool

the breakfast was delicious

breakfast was so good.

guest laundry facilities were small and not maintained for a hotel that size and it cost me an extra $225

rooms, friendly staff, good amount of parking, convenient ice machines, laundry room on site

valet, front desk, bed, hot tub, room service delivered to pool

elevators were slow due to kids pushing buttons, etc

room service yet

gym, pool clean, everything functional

decor, liked the amenities: pool, grill, fire pit, gym, nice healthy breakfast included with our stay

clean, fast service when we needed more towels, friendly staff, excellent breakfast for the price as

outstanding staff in every position.very clean. full breakfast was a plus.

clean, quiet area. easy access to freeway. great, friendly staff. good breakfast.

laundry room was not impressive

the drapes were electric and did not go up and we re also torn the laundry room

workers didn't seem to respect that ppl on the first floor could hear them while they were in the parking lot

parking was adequate and convenient

a crew was working on sealing the parking lot but everyone was easy to work with during the endeavor

laundry and dryers

everything. was modern, had a starbucks on site, laundry mat, clean parking lot, awesome staff.

also, although it's not the hotels fault, but the pool was flooded with kids

4) no room service

great staff & kids loved the pool

laundry facility quick & ez to use

from what i understand, the hotel also had a fitness center and potentially laundry, but i didn't partake of

has laundry facility

guest laundry

pool was great to have after a hot day out and about and the laundry was handy for longer stays

the bartender in the lobby bar was also very nice, friendly, and made a good

there's actually a disc golf course on the property

room service was excellent, good value.

gym offered a little bit of equipment.

terrible gym with poor equipment. exterior door to wing b did not close let alone lock

at the end of my stay i made use of the on site laundry which was clean and well kept with detergent available

very good , laundry room , it is clean and the staff very nice.

breakfast was great, pool nice and laundry facilities

finding the laundry facilities was an adventure and was honestly too far from our room for us want to use

laundry machines only one dryer and one washer worked it was on the 3rd floor and the soap for sale

i went to the front desk for quarters because they had a laundry room, only to be told that the only available

free breakfast!

wifi not good

housekeeping service and breakfast and free parking

still need con/breakfast? lack of security?

there were also a lot of mosquitos in the pool area

safe, free parking, the best staff i had in last 3 years

gym, outdoor pool and spa

stay on base, but my younger son was traveling with me so we chose your hotel due to the swimming pool

wifi was slow and at times unusable and switched to mobile hotpot

nice quiet complex. curtious staff. nice pool. cheap laundry facilities .

laundry area was extremely dirty and smelled of urine

the staff helped me get my life style possible and facilities laundry room was easy to use too.

little pool & laundry & ice machines

laundry room needed cleaning

the laundry is there and it was very uncomfortable going thru there

room next to hotel laundry room.

fact that i have to pay for laundry

called the front desk to ask about the laundry room, it s not working

bed cover sheet is dropped on dirty floor under the stairs where everyone goes in and out, not a laundry room

no microwave in the room, laundry machines that dont work, surprise parking fee

for the park 28$ no laundry 'for the first time in my life i stay in a hotel that cleans rooms every three days

because there's only one laundry machine, i cant do the laundry when it broken

i appreciate they offer the laundry machine

the fact they advertise on their website they have a guest laundry and it doesn't exist.

horrible, no laundry facility, very small breakfast area, tv cable went out numerous times, dead roach in

there is even a small gym too which was a bonus

the breakfast was good

the breakfast options weren t great but the orange was

continental breakfast thought there would be hot meal from a stove not warm up like fresh scrambled or boiled

room service dinner

everything room,casino floor, food

casino, restaurants, and rooms were very clean

pool/spa facilities

during covid, the pool and gym are both closed, we received no internet password (if there is wifi), coffee is

it out to them again and they apologized and gave me a fresh set of sheets and blankets from the laundry room

i couldn't find the laundry facilities

the laundry lady bring me the sheets to change for myself

put my trash, that was outside trash and, by laundry room ( bag was torn opened and trash was spread on the

the laundry rooms were a wreck. $3 to wash clothes in rusty washer

no laundry facilities, no breakfast, wifi was terrible

didn't close well, loud neighbors, no on site laundry

fridge wasn t functional. no onsite laundry or dryer

they wouldnt cancel my reservation, kids had to sleep in car and i

the bed was super comfortable and parking was decent.

lack of front desk providing quarters for laundry was disappointing

we made sure to book a hotel with laundry facilities and it was out of order during our stay.

there were no laundry bags inside the room

laundry was not clean and the washer machine was not enough for the hotel and one of them were out

whole place smelled like wet laundry that had been sitting for so long

offering laundry is great but need more machines and in working order

the pizza i ordered through room service wasn t very good at all.

the elevators are fancy :) they have room service

pool was nice.

loved the bar and the pool and the breakfast

the room did not have an appropriate place for the suitcase and there was no laundry laundry bag

laundry facilities, breakfast choices, etc

the laundry facilities. one washer not working and one dryer on it's last legs!

the smell in the parking near laundry room was a leak and it was bad like it was sewer

we had to do laundry over our stay and had to run the dryers twice

good for business trips and also its laundry facility is definitely a great convenience

dryer in the laundry room was of poor quality and did not completely dry my partners clothing after several runs

dirty carpet. only one ice machine. small laundry room.

also, the breakfast we had was great as well (the pancake machine they

breakfast was delicious

like they were short of personal, laundry, elevators and some places in the hotel were not

was awesome to be able to use the laundry room and play pool right next door

the first night we were there i went to do laundry

there is also a leaking in the laundry room

loves that they had laundry on site

property, nice amenities (laundry, games in lobby, courtyard games, pool), great breakfast with plenty of options

pool, hot tub, bbqs, mini golf, fire pits, laundry, free breakfasts, free wed evening social hour were all

need more laundry amenities.

that i didn t like it just that it be bette tidbit had laundry machines in the room itself but it was just

made our own dinner and breakfast

parking spaces are small, make sure you part in the lines.

friendly staff. great location. easy check in check out process. free parking.

she was so kind and gave great advice on parking at the amphitheater, since we were going to a concert

they a safe parking space and a bus stop in front of the hotel

only issue we ran into was that the parking lot was full when we returned at night and had to find street parking

the vending machines in the laundry room didn't work

good parking availability, laundry access, and the location is nearby all major freeway access and tourist

they couldn't provide quarters for laundry services offered

good laundry facilities as well

coin op washing machines don't work very good.(go to laundry mat)

over night parking fee ($20/d) very charming room w/ kitchenette, friendly staff, coin operated laundry facility

we didn t use the gym or laundry

did not have any laundry detergent.

our pijamas required laundry

having access to laundry was a great addition

laundry facilities need a thorough cleaning. it was a mess.

laundry/vending closed and key wouldn't open the door

the facilities are great, good ice machine, very reasonably priced vending and laundry

everything was great, the rooms, the place, the breakfast, the laundry room

very clean. on site laundry for guests nice hot water and good water pressure. security on site.

detergent dispenser in laundry room doesn t work, washing and drying machines are quite dirty

was no detergent at the front desk, and machines in the laundry room were empty

the cost of the laundry services just a little pricey.

laundry, gym and (heated) outdoor pool were nice to have

very close to in and out. laundry.

were also an iron and ironing board, but i think they could keep a couple of larger ones in the laundry room

lots of parking and facilities such as laundry room was great and housekeeping came round more than expected

on site laundry was a nice bonus

that wasn t great was that it was difficult to get change to be able to use the machines in the laundry room

at this hotel, you can only get into the hotel buildings doors and elevator, pool area and laundry room with

just so no laundry room

we were disappointed with our room, 1427, which was located at the end of the hall next to the laundry and

there was a bar and restaurant very close to the pool that you could order from or they had waiters that were

they have a lot of activities for kids and the restaurants there were very convenient

pool, slide, poolside movie usually saturday nights, smores for the kids, great food and beverages

spacious room with separate living room/kitchenette

the room was very clean and kitchen came with plenty of utensils for eating or cooking

this hotel is close to everything.really nice to have the little kitchen.

limited laundry machines

centrally located. good staff and service. comfortable rooms and laundry on site was a big plus

the laundry washers and dryers should accept credit/debit cards for payment methods

staff were friendly and accommodated all requests. pool. gym facilities. laundry.

check-in process was fast, and the hotel facilities were excellent such gym, laundry, starbucks, etc

everything roach infestation constant battle staff stole all my new clothing out of the laundry i am still

the washing machine was not working, and couldn't do laundry

go room near laundry, was loud.

no working jacuzzi, laundry room out of order, no fridge or microwave in room. roaches. awful

in the laundry room

small issue - noise from stairs - only time really issue was when kids were running up/down.

room had just a few glasses in the kitchen

that the pool wasn t available.

were all disappointed that the pool and gym were closed

were all disappointed that the pool and gym were closed

no laundry facility onsite.

early check in was given and much appreciated

having the church in the theatre was nice and the spa onsite

the restaurants have delicious food, stellar drink and the gym was on point for a 6am workout

welcoming staff, love the spa feel aroma, clean comfortable rooms and the location was everything

pet friendly , comfortable..great staff..excellent mgr and front desk laundry avail

laundry was available

laundry room would have been nice

i think the hotel should turn that room into the laundry room or employee room because no quest should ever

the laundry room was kept clean

there's plenty room on site you can put laundry it definitely need to do laundry thank you

com said there was laundry facilities for an extra cost but when we

it would be even better if this hotel has a laundry for guests.

given a room near maids laundry room, and given a choice to take a room with out a tv instead

no laundry on site.....

it has a laundry room, which was great

good, stayed in 3 hol inn ex and breakfast similar in all; client laundry handy

such as gym, laundry, iron etc free breakfast included free shuttle to airport and zoo microwave and coffee

i also like the fact that they provided coin laundry within the vicinity

convenient location and guest laundry was nice. decent breakfast included.

room was huge. everything worked except the wi-fi. parking lot lit up like daylight at night.

the pool so clean, spacious, very hospitality with the towels

the staff is very friendly. it s in a great location. plus the jacuzzi and the pool is great

nothing no tv. no wifi .. manager still hasn't reached out it's been. 3 days. i want a refund.

it feels like stepping into a new home and we had all the commodities that we needed, the pool was a nice