helpful staff - squeaky clean - extra bath towels - great coffee - laundry, pool, wonderful gym and capacchino

helpful staff - squeaky clean - extra bath towels - great coffee - laundry, pool, wonderful gym and capacchino

helpful staff - squeaky clean - extra bath towels - great coffee - laundry, pool, wonderful gym and capacchino

breakfast

it's new, great price, good breakfast, bedroom is big vs other hotel rooms in austin

to the austin elite gym and to eating establishments

small indoor pool for a family on vacation

pool was freezing cold

to virus there was no room cleaning, pool, gym or continental breakfast

the gym certainly came in handy and the pool was well kept and at a

pool wasn't open

property {especially the pool is a bit dated} a refresh of the pool would give a newer feel to the whole property

the staff were very pleasant rooms were kept clean. continual breakfast was awesome

the price we paid - the guests washing machine was out of order so we couldn t do any of the laundry we planned

the pool n location n breakfast

parking in front. discovered the rear parking lot.

wish there is an indoor pool.

very clean pool

wifi was not working at the location bed was very uncomfortable to sleep

plus all the staff starting from the parking lot attendants to the room service workers they all have an awesome

love the pools, room service, bar and service from the staff.

the facilities are incredible and the spa treatments we had were fantastic

our kids loved the kids zone.

the best improvement thing is that the laundry services isn t available inside the

parking space on the lower level one night of our stay was not available; had to be shuttled to another parking

parking was great

staff is wonderful. very clean. nice pool.

i personally refilled empty bottles at the gym fountain to not give them a buck

location, staff that welcomes you, comfortable. laundry room & all was superb

the gym at the hotel is pretty good, they keep it super clean

they close the pool early

great breakfast more than expected

well maintained; reasonable breakfast; quiet; nice pool and spa.

all towels left debris behind including gym towels

the location. the view. the value. the free parking.

the rooftop open air bar has great views

the pool was lovely

car got vandalized during our visit, they broke his window and got into their car since the parking lot is really

i didn't love all of the added fees...resort fee, spa fee like why are there two?

also the spa and pool facilities are heaven, very clean but also surrounded by breathtaking views

well maintained and beautiful outdoor areas for kids and pool. and amenities

golf courses were in poor condition for the price.

the bar is a great place to congregate after a long day playing golf or hiking the trails

we also used the laundry facilities and they were great and clean as well

laundry mat with coins only

kitchen facilities were great with a full refrigerator and dishwasher

breakfast was pretty good

clean and the room i had was very spacious with kitchen and living area

more parking

the lobby/lounge has a bar, pool table and fun decor, making it a relaxing place to hang out

very nice and modern. parking was a little much

not much parking except in the garage.

the parking and the party environment the first night there. was not expecting that.

recommend the breakfast

our breakfast order placed the night before was lost and then breakfast delayed as an oven went out

came behind the counter to personally escort me to the elevator to the kind woman who brought my room service

the shower!!!! very nice the workout room and the pool

staff is amazing! everything was perfect. we stay here often when we visit our kids. :)

no ice bag, no laundry bag etc etc

laundry facilities, vending were also inadequate as they did not meet the needs of a traveling

laundry room did not have a handle to open the door

the pool closes at 10 ): lol

location, parking, wifi

from people taking showers and flushing toilets from near by rooms, to delivery trucks coming and parking from

parking lot with inadequate lighting, no cameras or security for the parking lot

included lots of desk space and a kitchen for a better rate than the neighboring hotels

we did not utilize it, there was a nice indoor pool and hot tub

location, ease of access, ample parking

liked the hours when breakfast was served

parking lot has narrow spots

pool has no privacy, people in the parking lot can look at guests in the pool

modern design, large lobby, places to hang out. bar and breakfast were great.

right next to cvs especially great for families with kids

strong mildew smell at second floor elevator near ice machine and guest laundry

laundry room was broken and messed up our clothes

couldn t get more than a dollar for laundry over 2 night/3 day stay

sort of drawback is that the pool is extremely cold

had a hot tub and free breakfast. gym had some free weights to use.

i appreciated this hotel having a laundry option although one washer didn't work and the cost on the sign wasn

laundry facilities

the gym was out of service

breakfast seemed a little undercooked

this doesn t bother me, but i did have to make up a story about a skunk to explain it to my kids

i was just there for the weekend, but it was also great that they had on-site laundry facilities if you are

2) the onsite laundry only takes quarters, so could be modernized

good breakfast. nice facilities(pool, fitness center)

great place to stay, large room, clean. breakfast was decent.

bank in parking lot, walking distance to twin peaks

washer and dryer were complimentary with (cheer) laundry soap available for

laundry room is also free for guests to use

laundry room was a mess

cheer laundry soap available for purchase

having laundry available was a plus

the gym has essential equipment, and the pool is comfortable as well as the laundry

everything was awesome from the staff to the laundry room, beds, shower, breakfast!

pool was open with great hours being open

not a deal breaker, but the weekend breakfast buffet could last longer...like 10am.

pool was great love that it had a chair for disabled

the shower linear drain was partially clogged, water pooled in shower

the spa is not close to the gym. gym should have steam showers too or sauna to use

the spa is not close to the gym. gym should have steam showers too or sauna to use

the bar views the room decor and comfort was 5 star the location was perfect, right next to the water

good gym with sufficient equipment

was a mix up in the valet laundry - the service not available on the weekend - and it was inconvenient

laundry room was busy

the pool was nice ( it s inside), but the water was freezing cold

breakfast and comfort of the room, the pool

inside pool, bar and food is available onsite and the price we got online was a super deal!

didn't realize that the pet policy, the deposit was $150

excellent breakfast and really liked the room away from i-35

breakfast was great before leaving for work everyday.

pool was much smaller than shown in the pictures room was never cleaned by housekeeping.

breakfast, something for everyone, even fresh fruit: strawberries and blueberries

the laundry area has a gym and a pantry like place where you fill out a paper when you purchase items

we were very impressed with the free laundry facilities and the coffee, hot tea, oatmeal and fresh fruit provided

there was a basket in the closet for us to use when doing laundry, which was free as well

my room was quiet and comfortable. i liked the free laundry facilities.

free laundry is really nice..and having pots and pans for the kitchen is grateful.

no pool no laundry

are doing construction and it was a bit loud but tolerable and there are no laundry facilities

laundry services

laundry ask for help for ride to airport

breakfast. easy parking. comfortable bed. great towels and service.

t like was there was construction at the property the pool wasn t open the restaurant the bar nothing was

the gym was a bit cramped, but i liked the fact that there was a yoga mat

she immediately corrected the issue, credited my account and gave the proper notifications to the kitchen so we

than that, this was a fantastic stay; we enjoyed the complimentary underground parking and the room service

everything was very nice looking. indoor pool for my kids is a must!

my laundry was stolen out of the dryer and i asked the person working the front desk to check any

breakfast is just ok

the breakfast was perfect and they kept it stocked the entire time

ease of access. breakfast large room

website didnt say anything about there being a $75 pet fee

it was overpriced despite the fact that they did not have normal hotel amenities, like a laundry service, and

thanks to the team for getting my laundry back to me on time

i liked the room service from cafe no se

never picked up my room service trays

tv and chromecast not working, usb chargers by bed not working, bathroom fixtures loose, tiny gym, no bartender

and cancer meds after staff swapped my room without notifying me & dumped everything in a vinyl laundry bin

the parking is terrible. hard to find a parking spot some times.

gym, cleanliness,

modern hotel, good rooms and clean. we liked the gym and pool.

friendly and professional staff very pet friendly

i liked the front desk folks . i also liked the breakfast and spa water.

from front desk seevice to the room n breakfast was excellent

we loved the cleanliness, comfortable beds, free breakfast and the great rate.

feel wifi is a little slow.

we're put in a room that was right near the gym

bar was the most disappointing

cycles on site + great gym

room was nice, as was pool.

we chose this hotel because it is pet friendly and we were pleasantly surprised but my how beautiful it is

pool really nice and relaxing

laundry bins were staged outside our room. shower inside slippery tub.

only negative is the room service cook was a no show. i was looking forward to that!

the pool is gorgeous and the spaces invited relaxation and

gorgeous place, amazing room service breakfast. i highly recommend.

this updated chic motel had everything you need - comfortable rooms, plenty of outdoor seating, a pool and great

sent my laundry out and had to ask for it back rather than it being delivered

spent over an hour trying to purchase the (fast) wifi so i could upload something

a busy loud street w lots of bars which was fine by me but may not be the place if you have young kids

no room service.

nice location and the service at the bar was phenomenol

24 hr access to pool

the pool, the lounge, the grounds

car parking on site and excellent gym nearby which you can use as a

and open space right on south congress, restaurant is amazing, bar service and staff have been there forever

be difficult to bring my elderly mom with her mobility issues and some steps to pool are uneven from front desk

i also used the laundry service, the cost is like $2 for a pair of socks and $5 for a t-shirts

the laundry i delivered to the front desk didn t get done, even though it followed the hotel s

location, great gym, comfy beds and pillows

covid protocols and each guest had to wear a mask in the hotel, customer service was great, room service food

we had to go to a king bed and have to roll away beds for our kids

rooms tired guest laundry used by staff (rags, swiffer floor mops); had to ask that their laundry be removed

pool was dirty..not cleaned.. but everything else was great

no opportunity to fill a water bottle except for a rather unappealing looking dispenser in the gym

indoor pool

tiny cool swimming pool. too cold for a hot tub and too small to swim.

the laundry room was a mess

said they would bring some up but after almost 40 min i went down to front desk and was taken to laundry room

the pool and gym facilities were closed

out dated, gym was not a gym, old carpets.

the house keeper didn t come until the next day to get my trash or even knock on the door for room service

laundry service, staff friendliness

had laundry sent out and it returned with items missing

gym facility is great

didn t approach and open our door on our way out, the room was hot so we had to ask for a fan, room service

the gym is great !

instead i was put in a handicapped room with a queen and a twin right across the hall from the laundry/maid

(not sure, but it smelled like an old basement or laundry room, burning natural gas, a little mildew, etc

place needs to be updated the tv didn't work most of the time the laundry was so old and didn't wash well

parking is on the site and easy

the hotel lobby and kitchen area were both very nice and clean and very roomy even with a big crowd

didn't use pool or workout room, but both were clean and available

pool was not cleaned. to be fair prior night had thunderstorms.

i liked the designated pet potty area and well stocked with bags

the hotel is a typical hampton, good beds/pillows/breakfast and facilities including a pool good spot, about

pool area. would like to see that cleaned up and maybe some new chairs or something

the pool and spa service was amazing, as well as the drinks

it felt like home. loved the coffee stations and tea stations. loved the pool!

fantastic pool and gym

room service is always hard to reach and they have weird hours

the pool area was lovely, spa was one of the best we ve ever been to and the butler s pantry was the cherry

although we chose this hotel for the laundry facility advertised on the website, the laundry room was nonexistent

the bath towels were stored on the counter and there was a sign for saving water, and laundry to not use if

no laundry room

laundry out of order all week; restaurant, bsr, and facilities all closed

liked the pool and hot tub, useful having the guest laundry room to use

laundry service

there's a nice bar and an outdoor swimming pool

us a free upgrade to a beautiful romantic pool side room plus they decorated our room with flower petals and a

great pool, staff is amazing, location is perfect, rooms clean and spacious!

my kids and i have had an insanely rough year, this was exactly what we needed at precisely the right

no laundry bag in the room

was excellent, very accomodating for family with baby, room service excellent, valet service excellent - overall

woman at the front desk of the spa was rude when i asked her a question about the cabanas.

further i'd like to add that the room service menu was rather disappointing

room service was quite slow, even with extra calls ahead to schedule a time

be adjusted to your liking so i could be in a separate room and dim the lights without waking my kids up or

too many dogs! i was not informed it was an extremely pet friendly hotel,

great customer service friendly staff all smiles room service was excellent

the pool and the walk up bar at the pool

view was great, mini bar was stacked, and gym was really nice

staff were very good, every one was polite from the check in,room service, spa staff and the cleaners

bed was like a cloud. service was perfect. location great. spa fantastic.

staff, including kitchen staff were very accommodating when approached.

the pool is tiny, no room service after midnight, and very basic room which would be the equivalent of

great spa and gym, would definitely recommend. nice outdoor area with pool.

laundry service at the hotel, big spacious room

clean and spacious and i like that it has a kitchen

the breakfast was great, the room was very clean, the view was phenomenal, and the staff was so nice

hotel was clean, convenient coffee shop on main floor and bar on 3rd, location was great.

not so much space in the breakfast area