the best improvement thing is that the laundry services isn t available inside the

the design of the lobby and decor the pool look was great even though we couldn't experience it

no microwave in room. no complimentary breakfast. no convenient access to pet-walking area.

good wifi

parked in the parking garage early but left to visit and eat dinner with our family

the packed breakfast. yet, coffee was great.

pool was warm and well kept. staff was lovely

breakfast was good and hot

breakfast was great! we enjoyed it each day.coffee was wonderful. thank you.

could ve been hot breakfast. need a lock in bathroom.

clean , quiet , room. easy access to parking lot breakfast serving was decent.

hotel parking lot was behind a whataburger

everything very clean , full great breakfast with many selections!

the pool is very nice and clean as are the grounds

not enough parking. also found a roach on the bedside table.

the price we paid - the guests washing machine was out of order so we couldn t do any of the laundry we planned

fantastic value, especially with the added perks of complimentary parking, pet-friendly accommodations, and free

we left holiday inn because they weren't pet friendly

the property is very well maintained but it does need more parking for the handicapped

the staff was welcoming and accommodated early check in for me

there was tons to do from bar, spa, golf, swimming, dancing, resort planned daily activities

well maintained and beautiful outdoor areas for kids and pool. and amenities

only complaint i the golf marshall

room very clean a lot of activities for kids and parents

super friendly staff great gym and pools

the rooftop open air bar has great views

went to the pool and it hasn t been cleaned in a while because i definitely saw mold floating around the

all towels left debris behind including gym towels

the location. the view. the value. the free parking.

rooftop bar was amazing

location, staff that welcomes you, comfortable. laundry room & all was superb

perfect location to explore lake travis attractions. very nice pool area.

in the parking lot / trash in the lobby not a present experience at all -- should have left after the

clean, nice breakfast with fresh food. pool and hot tub worked perfect for a family of 4.

we asked to be put on the 3rd floor in order that we would not have to put up with kids jumping from the beds

what i was told was, the fee is to cover the use of the pool, the s mores fire pit, the gym etc

the “kiddie” pools are as just that; for tiny kids

love how pet friendly it was while also being incredibly clean

pools and spa was perfect

the swim up bar is incredible

the pool gets crowded because its small

no indoor pool

place great pool very relaxing, hotel employee in the bar is a great asset to that hotel

location, professional staff, cleanliness of room, robe & slippers and attention from room service staff

ice machine and no kitchen area to get more cups , coffee , sugar and other things

we also used the laundry facilities and they were great and clean as well

laundry mat with coins only

pool and patio area was clean, great location to where we needed to go.

wish they would change their breakfast items more frequently.

pool was nice. staff was amazing

the kitchen was thoughtfully stocked, although i didn't end up using it that much

the second door made for a great sound barrier to let the kids sleep while we had company visit

the breakfast is pretty good for a hotel

full breakfast was great

indoor pool flooring is very slippery and dangerous

no ice bag, no laundry bag etc etc

laundry facilities, vending were also inadequate as they did not meet the needs of a traveling

laundry room did not have a handle to open the door

my kids miss their waffles also they dont have milk in the breakfast section

well lit parking lot

more parking

pool very nice, nice lobby and bar area

i enjoyed the cabana beds at the pool and the hot tub

pool very nice, nice lobby and bar area

new property. friendly staff. breakfast, bar, nice pool.

pool was disappointing. very small.

the breakfast! lots of options and good food.

free parking

great value overall. great breakfast, clean pool, large tv, clean room, comfortable bathroom

great parking, friendly staff, good breakfast included, comfortable bed

strong mildew smell at second floor elevator near ice machine and guest laundry

laundry room was broken and messed up our clothes

couldn t get more than a dollar for laundry over 2 night/3 day stay

the hotel is very clean quiet and fast wifi too

elevator was slow and gym was a little warm.

helpful staff - squeaky clean - extra bath towels - great coffee - laundry, pool, wonderful gym and capacchino

helpful staff - squeaky clean - extra bath towels - great coffee - laundry, pool, wonderful gym and capacchino

helpful staff - squeaky clean - extra bath towels - great coffee - laundry, pool, wonderful gym and capacchino

lovely and comfortable rooms, great gym, excellent location, modern, and nice ambiance.

the spa is not close to the gym. gym should have steam showers too or sauna to use

good gym with sufficient equipment

the shower linear drain was partially clogged, water pooled in shower

great bar and restaurant. helpful staff. nice rooms and location

hotel, very beautiful spaces, great staff, restaurants are delicious, the gym is amazing

goldie s, the main bar downstairs, extra spaces. pool bar.

generally during our few weekends away from the kids, i really like to use all of a hotel s amenities

staff was wonderful, great bar upstairs with a killer wine selection and beautiful rooms

room service was also excellent

sent my laundry out and had to ask for it back rather than it being delivered

it s a small hotel, has a gym and pool but i didn t go to either

the gym was small but fine except that there was no water service - it was empty

the gym was small but new and perfect

my 3 kids enjoyed it as well as me and my husband

laundry service

food was overpriced. had room service and the very expensive entree was over cooked and cold.

my kids and i have had an insanely rough year, this was exactly what we needed at precisely the right

only suggestion would be that room service pay a bit closer attention to requests/service

helpful staff, clean and comfortable environment, good to stay with pets except there should be no pet fee

a minimalistic hotel there is no laundry facility but there are 2 close by, or they can have your laundry sent

cool bar area downstairs

the gym is not big but super clean and with modern equipments

nice gym

room was clean and tidy, gym was good

had laundry sent out and it returned with items missing

laundry service, staff friendliness

room service was slow

the bar was closed for special events

have to schedule for spa and they don t tell you that

lovely rooftop pool .. very friendly and helpful staff .. good food great location

fantastic pool and gym

gym facility is very good but not too tier (jwm in chicago is the best)

there was an ice bucket but no ice machine so you had to call room service anytime you wanted ice

nice spa and restaurant

pet policy misleading - not really pet friendly, just dog friendly; no cats

heated rooftop swimming pool and bar

the gym is great and it has 2 peloton bikes and the rooftop pool is very nice (especially as they only

room service could have been helpful

wish this hotel had been built while my kids were all here at school-would definitely have been my go to

i also used the laundry service, the cost is like $2 for a pair of socks and $5 for a t-shirts

the laundry i delivered to the front desk didn t get done, even though it followed the hotel s

we stay at a lot during the year because i’m a transporter and we had the kids this time so wanted something

view, freebies (wifi, parking, bfast buffet)

problem - the wifi was poor

laundry bins were staged outside our room. shower inside slippery tub.

location was excellent. parking was excellent. had a nice time sitting by the pool.

great location! we easily walked to shop & eat. cozy atmosphere and pet friendly:)

a m a z i n g pet friendly gem in a perfect location! amazing design, really relaxing and cozy.

the room service is an extra charge and if you don't put the

rooms tired guest laundry used by staff (rags, swiffer floor mops); had to ask that their laundry be removed

breakfast was great and enjoyed happy hour

great location nice hot breakfast

on all night which made it hard to sleep because i didnt want to fully close the doors since my kids were in a

expensive parking fee. evening bar made weak drinks the night we were there for the price.

there were laundry facilities and a restaurant on premises

need dish soap in kitchen

of accessibility to pool area late hours 8pm is way too early

like the gym and spa was out of service and no communication was given to us at booking time about this

i asked for early check in and agreed to pay the fee

thanks to the team for getting my laundry back to me on time

it was overpriced despite the fact that they did not have normal hotel amenities, like a laundry service, and

the phone didn t work, we were given the incorrect wifi password, the air conditioning wouldn t get cold

nice gym and really good food options in the hotel

great set up with excellent cafe bar and restaurant and also speakeasy and coffee shop- possibly one of the

no laundry bag in the room

my kids favorite was the pool, spa services and executive room

the shower heads are amazing, the pool is great and the staff is friendly

love the bar and close proximity to the night life in austin

amenities (pool, lobby bar, 2 attached restaurants, burger bar outside) are olentiful

the grounds, restaurant, pool, staff and rooms were all exceptional.

be difficult to bring my elderly mom with her mobility issues and some steps to pool are uneven from front desk

there were not enough chairs at the pool to accommodate people who wanted to lay out by it

car parking on site and excellent gym nearby which you can use as a

beautiful property, great pool, and amazing studio room

loved the gym

the guy at the front desk said he would walk over my room service form for breakfast to the dining team but he

hard to get someone on the phone for room service. no kids menu for the kiddos

- longer / later free coffee hour on monday (8-9am is tight when you're trying to relax) - the gym was underwhelming

didn't like that i had to valet and it was a bit difficult to get rid of room service (first world problems

there weren't robes in the room nor was there a laundry bag in the closets.

the pool area in the basement seemed to be well maintained

they have a great gym and pool/ sauna area for exercise, complete with a lockerrroom

there is a pool, but it is indoors

big rooms, friendly staff, good breakfast, perfect location - i can't see why one would stay anywhere else

laundry service at the hotel, big spacious room

the breakfast was great, the room was very clean, the view was phenomenal, and the staff was so nice

would be great if you had to stay while, full kitchen

the male waitress at the covered bar has a feisty and nasty attitude and poor customers service everyone else

hotel was clean, convenient coffee shop on main floor and bar on 3rd, location was great.

was by the laundry and noises all night difficult to sleep

wifi was fast and free

size of hotel maybe a bigger pool or indoor pool

wifi is restricted, no whatsapp voice calls or messenger ,the plumbing is noisy

has general cafe fare - a good alternative to the restaurants on-site if you are traveling with kids who don't

rooftop area was inviting and the gym level was spacious as well

the gym looked nice, even though i didn't use it, and there were nice views from the 8th floor terrace

way too small wifi cost too much to upgrade room maintenance ( some features are broken) needs to be

they let me estly check in and late check out for free, which helped me a lot, especially when my flight was

also, not sure if we missed a note about room service but we would have loved it one night there but didn t

also trash cans were all overflowing and laundry was all over the hallways

central location and squeaky clean! laundry was a bonus too.

it's not easy to check in with luggage and pets if you're not valeting

location was perfect, it felt like home, we loved the bar area on the 2nd floor

pet friendly :) good location

the food we went to grocery to get since there was no service available) and for someone to empty laundry

needs service in bar area

thin walls, was not accessible to my partner, loud corridor, no room service provided.

i missed having room service.

the bar was understaffed and full of kids late in the afternoon.

no laundry service

laundry, i am grateful my bed was made and washed but my sheet felt wet whenever i got back to it

no on-site coin laundry

the free breakfast is better than average and i like the way the rooms are arranged with a sitting area

breakfast is not bad. but the place is small.

location cleanliness gym and concierge !

heated pool ciclo restaurant

the bar

staff, including kitchen staff were very accommodating when approached.

the pool is tiny, no room service after midnight, and very basic room which would be the equivalent of any

price, there were no refrigerators in the room, nor were there plastic laundry bags

good location. clean and modern. the rooftop pool is great. laundry service very efficient.

deff the pool and amazing staff

the pool is on a smaller side and not very suitable for swimming

paid almost $400 for the room, for one night, breakfast and wifi weren t included in the price

great location, could walk to most places. the hotel gym facility was great.

location hotel in downtown, very modern, phenomenal gym on-site, room a little on the compact side but great

the tommie was accommodating with late check out and holding our bags for the day

i had everything i needed in my room and didn't need to call room service or the front desk

gym and the pool, but overall the staff was pretty nice

the pool area was really nice

breakfast was good staff was friendly enough

the interior design was beautiful. the 4th floor amenities, restaurant and pool are nice.

also, it is across the laundry room/ housekeeping

my kids enjoyed swimming

everything excellent. service, location, room, view, rooftop pool, food and drinks.

no spa here, it said this property was a resort!

one day room service knocked the door few times at 8:30 when we were sleeping

was friendly and the free breakfast was actually a very good breakfast rather than the typical worthless breakfast

they have a nice gym & pool to use

no gym or pool usage due to construction

nice room with a large fridge, an actually kitchen with kitchen wear and a great downtown location

could use an indoor pool

on a caesar salad and other things (mayo, ketchup) left off orders (4) wanted to do 4 days of laundry on the

the gym was awesome with an incredible view

seems like the lounge area was roped off in the am so we couldn't use that seating even though pool chairs were

the valet service was efficient and the room service staff were pleasant and polite

pet friendly

bonus: there is a laundry room with 4 washers and dryers

pool and gym remain closed until august

parking was expensive! pool was tiny indoor pool only kids where playing.

limited breakfast choices. valet parking is expensive @49$

they had no restaurant la or food options, they also didn t offer room service

dirty laundry no service still charged same price

mandatory valet and no laundry

laundry

no fridge no safe no laundry facilities

the breakfast was included and had everything you needed - cereal, yoghurt, fruit, plus facilities to

more catering options; asian food preferably. self laundry facility.

rooftop bar and pool, whiskey bar and taco shop all in hotel. plus starbucks

the winter storm meant low staff levels and limited food. no room service.

there is no late night or early morning room service.

great lobby bar and ground floor restaurant. right in downtown, close to everything.

place has everything you need + laundry, gym and breakfast

hotel has its own coin operated laundry as well as a normal daily service

guest laundry available for a ridiculously low price

great breakfast, extremely helpful and friendly staff. laundry option

had gym and pool and laundry facilities that we did not have time to use

staff was great, great place for traveling with pets

room service food was gross

for wifi when you are paying 250 a night belongs in the dark ages

one front end girl got my kids some toys which was sweet

gym was adequate

access to restaurants with kids being able to join as well.

wouldn’t allow a late check out

i don’t know how a bunch of 20 year old kids can afford to stay at such a beautiful hotel either

we ordered in room service and it came promptly and was hot and delicious

at several points during my workout in the gym there were unsupervised kids (who weren't staying in the

2) the onsite laundry only takes quarters, so could be modernized

i was just there for the weekend, but it was also great that they had on-site laundry facilities if you are

we had a problem with lots of noise from a group of kids.

breakfast & location. friendly and very accommodating staff

gym was well appointed, roomy and smelled clean

breakfast, canape and desserts along with bottled beverages were all included in gold package

the staff was wonderful! the breakfast was delish.

-spa services front desk slow

the staff in the spa was not friendly and very difficult to deal with

the beds were super comfy. the breakfast was excellent.. it was a great location.

to clean my own room and empty my own trash and bring it down to the outside dumpster using the laundry bags

there is also no everyday laundry service

the room was $300 a night with no parking no laundry bags and only one towel in the room

seemed like i was being nickled and dimed for everything: parking, breakfast, laundry

the pool area view looked nice and refreshing

location!! and complimentary breakfast. so convenient!

close to entertain areas breakfast was good

back door opens to bar on rainy street

location is central, the room was confortable. they provide breakfast and it was good.

can be a bit loud at night because it is next to traffic and a bar

free laundry, fancy washing machines and dryer

having laundry available was a plus

laundry room was a mess

washer and dryer were complimentary with (cheer) laundry soap available for

laundry room is also free for guests to use

the gym has essential equipment, and the pool is comfortable as well as the laundry

everything was awesome from the staff to the laundry room, beds, shower, breakfast!

it's spacious enough for the two people we had, came with its own little kitchen so you could make food if you

i would have used the pool and exercise room but did not have time

the bathroom fixtures were super fancy, the kitchen was all fancy, and the bed was amazing

laundry only took coins, which the hotel is cashless,

18th floor restaurant and bar great food and great service

inadequate pool

com as well i was charged another $75 for my pet (which i have paperwork for) and i was never even asked--they

wifi leaves something to be desired, and there is a significant homeless population in the area

laundry facility, very thin walls and connecting doors meant i could hear everything going on in

no laundry bag and garbage bin.

on what you are looking for this will be a plus for you or a con (in my case, married with kids it was a con

you know, they were there, but they were, you know, it's like kids playing around and not really that price

wifi was very bad and almost impossible to use, which is very bothering when you need to work

it was also difficult to find pool towels (they're in the laundry room)

clean, staff were helpful, breakfast was very good, laundry room very helpful

to complain amongst ourselves and clean our own room (upon arrival to our filthy room with dirty laundry and

the staff were very polite and friendly and the hotel has a self laundry place, which helped me a lot

towels were all used and overflowing from the laundry basket onto the floor

and cancer meds after staff swapped my room without notifying me & dumped everything in a vinyl laundry bin

pool was perfect size, but could have been cleaner

had a pool table in the lobby

nice room and spacious. great service. stylish hotel. nice gym

free parking lot! and the big windows, nice decor

are doing construction and it was a bit loud but tolerable and there are no laundry facilities

laundry ask for help for ride to airport

no pool no laundry

laundry services

yet still charged us 25 dollars pet fee