laundry service

location. and pool. the staff was awesome

room service ends early

wifi was spotty and sporadic lack of room safe especially as overseas visitors (although i

food in the restaurant and bar were excellent

the rooftop pool/bar is amazing

swimming pool closed early

no room service after 11pm

vibe was fun, location was great, pool and roof top bar super fun, gym had lots of equipment and kept immaculate

the gym is great and it has 2 peloton bikes and the rooftop pool is very nice (especially as they only

a minimalistic hotel there is no laundry facility but there are 2 close by, or they can have your laundry sent

the gym was more extensive than i expected, the lobby was welcoming and very big, with old skool pac

the gym is not big but super clean and with modern equipments

loooooved the bar and patio area

free cocktail drink, great bar and outside patio

there were laundry facilities and a restaurant on premises

apartment style room with a kitchen!

like the gym and spa was out of service and no communication was given to us at booking time about this

tree by hilton downtown capitol and the most beneficial part of the experience was its truly pet-friendly

no water in the pool. a hot tub would be nice.

was by the laundry and noises all night difficult to sleep

restaurant and bar were very nice and the food was really good

perfect for parents with kids at u

its for the university. kids. i'm too old to be there.

i wish room service had been open after 10pm

sent my laundry out and had to ask for it back rather than it being delivered

they don t have room service and don t clean your room unless requested

location, pool, staff

great bar attached to the hotel

night life is there, the pool is nice

we loved the rooftop bar too

austin does have public pools a few miles away if you’re traveling with family or young kids to enjoy the

the deck area was a great space and nice for relaxing and the attached bar area was nice

the gym looked nice, even though i didn't use it, and there were nice views from the 8th floor terrace

all the boxes for our family of 4 with the cute room layout, upscale dining option, perfect gym setup and a cool

mandatory valet and no laundry

dirty laundry no service still charged same price

no fridge no safe no laundry facilities

laundry

clean, hospital and close to attractions. the breakfast was good too

there weren't robes in the room nor was there a laundry bag in the closets.

location is excellent, there is a lovely bar and balcony on the second floor, room was spacious

however, the indoor pool was freezing and too small

it is set within walking distance of the capital and many restaurants and bars

breakfast was good i ate there two times and had an omelet. staff was friendly and attentive.

laundry service at the hotel, big spacious room

amenities, rooftop bar and city views in the room

location, nice gym, lovely breakfast buffet

there s room for improvement on the breakfast.

kitchen facilities in the room were great

the spa was fantastic and relaxing, the pool was fun i enjoyed the restaurant during the afternoon

the gym is lovely

there was an ice bucket but no ice machine so you had to call room service anytime you wanted ice

private bar and snacks

the bar was comfortable and fun, staff there just ok

central location and squeaky clean! laundry was a bonus too.

also trash cans were all overflowing and laundry was all over the hallways

kids wanted a extra blanket and the staff rushed one up in a matter of minutes

breakfast at the caroline on the way out right before checkout

good gym

huge cranes and banging sounds at 7 am on a saturday), and also didn t let us know both the pool and spa would

roof top pool and swim up bar was a nice sun trap - staff were very attentive and made sure we were well

even our kids agreed that this was the best hotel they have ever been to

we chose this hotel because it is pet friendly and we were pleasantly surprised but my how beautiful it is

facilities where excellent and we may just have had the best margaritas we've ever tasted at the pool bar

the food we went to grocery to get since there was no service available) and for someone to empty laundry

older. difficult to navigate. wifi was horrible.

closed the splendid bar and restaurants during our quick trip

swimming pool breakfast is not completely free and is not buffet style nothing for kids within the hotel parking

bigger gym

also, it is across the laundry room/ housekeeping

not pet friendly

weird that it was in the middle of office building, pool did not have bar service

there were people smoking walking around the pool area, and there was kids in the pool aswell people that don

screaming kids

laundry service, staff friendliness

had laundry sent out and it returned with items missing

room service was slow

gym

the food from room service was excellent. the staff was very pleasant,helpful and professional.

great breakfast, extremely helpful and friendly staff. laundry option

laundry facilities, underground parking, and good selection of foods at breakfast

amazing hospitality from staff especially sergio at front desk, the gym and pool (also has self laundry

had gym and pool and laundry facilities that we did not have time to use

great rooms / in house laundry (bonus when travelling with family) definitely staying here again when back in

the pool area was really nice

breakfast was good staff was friendly enough

the interior design was beautiful. the 4th floor amenities, restaurant and pool are nice.

the pool, the greenery and the bar space

very clean and i loved the outdoor pool area

the pool was awesome!

only thing i wasn t a fan of was breakfast at the grey market $20 for a very small portion felt over priced

location hotel in downtown, very modern, phenomenal gym on-site, room a little on the compact side but great

the bar views the room decor and comfort was 5 star the location was perfect, right next to the water

was charged for the mini bar and don t know why

traffic around hotel was horrendous. very limited room service

the spa is not close to the gym. gym should have steam showers too or sauna to use

decorated, quiet, and spacious room with comfortable bedding, a large bathroom, convenient coffee, and access

on a caesar salad and other things (mayo, ketchup) left off orders (4) wanted to do 4 days of laundry on the

accommodating with late checkout and trying to help me find a time to get a reservation at the pool, went above

truly are pet friendly

no room service

delicious drinks at the bar downstairs

the laundry services were down, but there are close by laundromats.

laundry room dryers did not work and had not for some time

had wifi issues but staff working and resolved it

due to covid the bar and restaurant were closed.

good wifi, quiet hallways..

no laundry bag and garbage bin.

laundry facility, very thin walls and connecting doors meant i could hear everything going on in

on what you are looking for this will be a plus for you or a con (in my case, married with kids it was a con

the pool, the workout facility, the proximity to 6th street

the pool area is ok

no laundry bag in the room

breakfast buffet

service at out side bar was sometimes slow or bartender forgot drinks

fantastic location and service. gym was brilliant. staff helpful and professional

right in the middle of town so easy to go down the street and grab a great breakfast

were not informed at the time of booking that the indoor swimming pool was under renovation and this was very

i could not open the kitchen drawer where the cooking utensils were because the refrigerator was in the way

nice room with a large fridge, an actually kitchen with kitchen wear and a great downtown location

were told the heating on the pool wasnt going to be working before our stay but when we got there the whole pool

location, easy to walk everywhere, great staff, clean hotel, good breakfast

bonus: there is a laundry room with 4 washers and dryers

wasn t any room service which i understand because of covid-9

wifi did not work and hot water was not working. or was hot enough.

i arrived i was told i would not recieve any room service as i was staying so short, however i blood stain in

they kept me and my 3 kids waiting for a long time

no on-site coin laundry

laundry, i am grateful my bed was made and washed but my sheet felt wet whenever i got back to it

no laundry service

onsite gym was great!

i also enjoyed the free breakfast and wifi

more catering options; asian food preferably. self laundry facility.

loud guests, young kids drunk in the hall, making noise and disturbing others. unable to rest.

we also love that this property is pet friendly

everything! the location is fantastic for 6th street. gym is excellent for a hotel.

good from room service was of poor quality. pizza crust hard and inedible.

the pool and the walk up bar at the pool

(and the fact that it is pet friendly

hard to get someone on the phone for room service. no kids menu for the kiddos

the wifi didn't work throughout the stay unfortunately

- longer / later free coffee hour on monday (8-9am is tight when you're trying to relax) - the gym was underwhelming

good location. clean and modern. the rooftop pool is great. laundry service very efficient.

price, there were no refrigerators in the room, nor were there plastic laundry bags

service was not great - we had to request room service 4 times in one day before they came

you have to pay for wifi in 2024? give me a break.

me the wrong amount at check in, always ask what will be charged before you give your card > wifi is not free,

the staff were nice and professional, particular mention goes to a friendly bloke who served us breakfast one

patio bar overlooks the lake/river

staff were very good, every one was polite from the check in,room service, spa staff and the cleaners

the pool is tiny, no room service after midnight, and very basic room which would be the equivalent of

heated pool ciclo restaurant

the laundry i delivered to the front desk didn t get done, even though it followed the hotel s

i also used the laundry service, the cost is like $2 for a pair of socks and $5 for a t-shirts

pool was very nice

we also enjoyed having ev charging

price for your pet to stay is $100

laundry only took coins, which the hotel is cashless,

the pool was very small and the water not very inviting though the pool looked really cool

the bar is beautiful but does not serve any food, other than jalepeno chips.

pool was tiny and deceiving by the pictures

location, and pool.

but this is also a pet friendly hotel, which i always choose for convenience reasons, and she wears an id

beautiful rooms and lobby. very popular pool

they accommodated late check outs and reserving additional night stay

were a lot of people who weren't hotel guests who snuck into the pool and the gym

really nice rooms, bed was super comfortable. gym was really nice too.

on saturday the pool area was not too kids friendly

access to the heated rooftop pool was from the 7th floor

as was the spa menu and i think post covid it's ok to have laminated docs for folks to review

it was a very nice breakfast set up in the lounge.

the beds were super comfy. the breakfast was excellent.. it was a great location.

rooms tired guest laundry used by staff (rags, swiffer floor mops); had to ask that their laundry be removed

no jacuzzi by pool

wish they delivery the food from the on-site restaurant to the room as i had lo leave my kids alone to go get

and then we went swimming and both the pool and the hot tub were heated

pool needs more cleaning attention

loved the pool and 4th floor restaurant bar

at the price of a room i found it insulting to have to pay for wifi

such a small property i don t see why they can t get delivery carts for in room service we good the food in

so we always came back to the hotel but room service ends at 10p also

pool set up is great (although a little chilly-the kids didn't mind

can be a bit loud at night because it is next to traffic and a bar

very clean, modern, location, good breakfast, friendly staff

location!! and complimentary breakfast. so convenient!

back door opens to bar on rainy street

close to entertain areas breakfast was good

to clean my own room and empty my own trash and bring it down to the outside dumpster using the laundry bags

seemed like i was being nickled and dimed for everything: parking, breakfast, laundry

the room was $300 a night with no parking no laundry bags and only one towel in the room

there is also no everyday laundry service

bonus: the hotel is on the backside of the bar crawl

pool was very nice

free parking

and open space right on south congress, restaurant is amazing, bar service and staff have been there forever

there were not enough chairs at the pool to accommodate people who wanted to lay out by it

lots of nearby shops, dining, gyms and plenty of parking

to complain amongst ourselves and clean our own room (upon arrival to our filthy room with dirty laundry and

clean, staff were helpful, breakfast was very good, laundry room very helpful

towels were all used and overflowing from the laundry basket onto the floor

it was also difficult to find pool towels (they're in the laundry room)

the staff were very polite and friendly and the hotel has a self laundry place, which helped me a lot

laundry bins were staged outside our room. shower inside slippery tub.

bar and outdoor seating area can get very popular in the evenings so if your room is near that area

margaritas were great by the pool !

wifi was pretty slow

love the pool and the service is fantastic

it was overpriced despite the fact that they did not have normal hotel amenities, like a laundry service, and

thanks to the team for getting my laundry back to me on time

pool was great! and the bar tender gave us great restaurant recommendations!

never picked up my room service trays

we also loved the happy hour and dj at the bar in the lobby

is a fantastic neighbor for families and pets

the kids tents and the catering to kids

suite was lovely but noisy as there's an irish bar right outside

wifi connection was poor.

the diner / bar restaurant attached is good value with very friendly staff - i had breakfast there as well as

good breakfast and friendly staff

i loved the comfortable room and it's a great place to stay with little kids..studio is great

parking, was given a room upgrade - 2 bedrooms/2 full baths, lots of space to stretch out, full kitchen, nice

room was clean and the kitchen was nicely stocked

size of room was very nice. very clean. breakfast was great. very friendly staff

reception was able to provide coin change for the laundry room machines, and the laundry room had seating which

laundry room, very handy, lovely pool area

i had to drive to store to buy laundry soap

room/bed, nice pool area, friendly and helpful staff, laundry facilities, good gym, close to downtown and south

than a standard mid-range usa hotel, with comfortable and clean room, good breakfast, cheap coin laundry, gym

the hours for the bistro and a lot of kids at the hotel the last night we were there

kids in pool screaming at late hours

the pool wasnt very clean.

free self parking

there is a lot of parking and everything was so easy and convenient

that was the whole purpose of booking there so my kids could enjoy pool

breakfast is good. room was comfortable and location is convenient.

clean beds and good breakfast

clean, very friendly staff, free parking, good location, spacious room

one of the biggest selling points is that they do not charge extra for parking

banging laundry bins

didn t work at all restroom has no vent wall outlets were hanging off the wall wires exposed no laundry room

staff was great, beds were comfortable, pet friendly and location.

the pool was clean and refreshing ud83dude0c

sad breakfast and wifi

the laundry center was a bit confusing

wish there was a credit card coin changer in the laundry room

major props for having guest laundry washers and dryers from this decade and having them run from cards and

gave me a room on the third floor; the front desk is on the second (meeting rooms and laundry room are on the

free parking clean amenities laundry area

had wet swim suits but there were no bags in the room to put them in, no trash can liners, no laundry bags, so

restroom sink peeling laundry out of

night sleep especially because there was a noise coming from the bathroom as if we were in the laundry room

there was too much noise. i was put next to the hotel laundry.

were still smelly and dirty restrooms were out dated tub was peeling, laundry room wasn t working

laundry facility was well priced

there's also a pool, a bar, and laundry onsite

was a charge for the buffet breakfast (kids under 12 eat free)

perfect location. bar area stayed open late. entire facility is clean. staff is very welcoming.

room was very big and super clean. breakfast was also great, i did not expect so many options!

no laundry room

no laundry service.

i had to go down to front desk to ask again so i can put the kids to bed and it still took them another 15 min

maybe the pool needs to be better

bar and the restaurant on property

the hotel has coin laundry facilities

pool was clean and a good guest laundry room

facilities; laundry and exercise rooms on site

great breakfast ... comfy beds

secure parking, clean, quiet, nice staff. good breakfast. gym. location.

laundry out of order all week; restaurant, bsr, and facilities all closed

no laundry room

liked the pool and hot tub, useful having the guest laundry room to use

laundry room was dirty and not as updated as i would've liked

time we took a shower and after for a while too thankfully i bring lysol with us wherever we go laundry facilities

excellent breakfast. great room with a great view. staff was all very nice.

beautiful bar area

things that could have been better- we tried to enjoy the pool, but- a large unruly group of kids were at the

at 10:00pm which is inconvenient as that's when we would have been able to enjoy it once the kids were settled

pool closure at 10

was no on-site laundry and the heated pool was cold

they had an indoor poo l and guest laundry area

renovated rooms very nice and clean staff was great we also enjoyed indoor pool and they had laundry facilities

we asked for more towels they needed to know why we needed them, could only do laundry set hours, they only

free parking and fast enough wifi and good rate in a pinch cons - free breakfast was in shambles and