picky some laundry bags left outside room which i eventually asked reception to get moved, which they then

laundry taken out of the front entrance to load into a van not good

when we booked in the corridor to our room 206 had a pile and dirty laundry opposite the room and further along

choice of kids movies

facilities were closed which we were informed of before arrival but not before booking wifi quality in the room

spa felt a little tired and the refreshments were very expensive and not very imaginative / healthy

and welcoming, fabulous gardens which seemed to go for miles, spa is included with pool, hot tub, steam and

were fortunate to have the spacious mostyn suite with huge bed, separate sitting room and 2 bathrooms

my room in a spa cottage was fine for me, but would have been difficult for someone who didn t fancy walking

we loved the spa and enjoyed massages and time in the good sized pool often having it to ourselves

laundry collection at 7

no wifi

wish there had been better wifi

wifi poor

was nothing that i didn t like about the hotel, the wifi connection wasn t great in the room that we were

stayed here for 2 nights with free car parking and went for a meal one of the nights in the restaurant downstairs

can t do enough very friendly bar great food exclusive breakfast out standing clean very warm love

wrappers left under furniture by cleaning team. no room service.

the drinks in the bar wasn t expensive either which is a plus, breakfast was nice too

the building is nice, the golf theme and the british pattern look very well

good location near bars and restaurants and the promenade and pier

staff great value for money so great with kids lovely location right by the centre but also right by the sea

too much trouble our room was clean even the little touches of biscuits and sweets nice thought, pet friendly

difficult to lock room door wifi patchy in room

wifi was good

your long term clients were off handed and very rude to other guest and staff, especially in the bar area and

breakfast, choice of full evening menu or very adequate bar meal

gym,,the pool the sauna and steam room,, spa treatment was excellent,,the breakfast was outstanding and the

we loved the swimming pool and the breakfast.

the gym and pool facilities were also top notch

staff, food, room, parking a bonus

staff tip top. accommodation lovely. parking great. looking forward to staying again.

room exceptionally warm, fan very noisy. bar prices higher than expected

the bar is nice, again gf cake sold there, and all the staff genuinely friendly and helpful

location and parking was excellent

cosy restaurant and bar, clean facilities, perfect sea view, comfortable beds, smart tv, good wifi

wifi at back of building wld not connecting

had a great stay will stay again bar and bar staff very helpful

a bit far from the city center(30 mins by walking with my kids).

the extra yard to please us,the big win for us was that it was dog freindly,the staff were all pet loving people

when we checked out, we were held up for 15 minutes while laundry was delivered and picked up

laundry not available

one lift to service the entire hotel from the guests to moving dirty laundry

loved the location of the hotel, the food both in the restaurant and the bar was excellent and the staff were

free wifi is a

i had trouble to find a parking space.

parking is on street parking and is first come first served

brilliant. loved everything. breakfast outstanding. loved the room. staff were lovely.

finally, the additional spacing of clientele in lounges, bars, restaurant & the bar next door was always

looked good, areas to sit. nice bar area, staff excellent and helpful. really good service

no wifi n room

my only concern was the free wifi.... mine only worked downstairs

parking. the weekend we were there it was not easy to find a parking space.

friendly staff, managed to get us a parking space, breakfast was fab

breakfast and dinners were great, the staff are super-attentive and helpful, and the wifi was excellent

beds towels all freshly laundry

the room service was excellent and they didn't get into your way at all

staff helped me out with my 2 kids

we had a very pleasant nightcap in the bar after seeing jools holland a beautiful 10 minute stroll away along

nice and clean brilliant location big rooms helpful staff and pet friendly

there is a laundry but you need pound coins to use them which i didn't have

no information in room on which wifi to connect to but we managed to figure it out was it was quite easy in

clean, spacious, modern, good amenities, lovely spa and walking spaces. welcoming to dogs

booked with the intention of staying in the room for nye and to order room service and watch a film to bring

bed was not comfy, the phone for room service didn't work, when i called from my phone no one answered

lovely, period inn. nice, clean room. good restaurant and great bar with log fire

parking simple and easy

had a room with a lovely view but close to the kitchen so the extractor fans came on at 7am and stopped at 10

there was a slight issue in the kitchen with the grill so we didn t try the dinner menu but the beer was good

smart rooms, and the bar is old, but character old very nice

lift was taken up with bags of laundry left in all one day - so my wife, who has mobility problems couldn&#

the spa was excellent, staff were so kind and friendly and the bar was excellent

great to keep the lads entertained with the pool table/dart board & the tv showing the football matches

great location and the food and bar was great

equipment of the kitchen (small things - utensils and stuff)

service and extremely narrow stair which makes difficult to carry luggage and also, dangerous for kids and

would be nice to have the choice of a normal bar meals menu aswell as the restaurant for evening time

we had breakfast both mornings of our stay and took dinner one night

s a beautiful building in a fabulous location within walking distance of the village with good parking and

the service at breakfast was simply outstanding, every drink poured for us at the bar came with laughs, smiles

laundry van arriving at 6:15am outside my window sounded like a giant drum.

of kitchen food, i asked for bedding to be change and they still had a bad smell, im thinking the laundry storage

laundry bags left out on corridors for longer than a day- just doesn t pertain to the rest of the

there was clean laundry on the upper floor - i felt theses might be best suited in cupboards that could be built

covid measures were excellent, could not have been any better, staff were brilliant, room service only at present