i was disappointed that i did not have time to relax in the indoor pool this trip. next time!

9 miles away from duke regional hospital, and they offer shuttle services

personnel not informative, only provided breakfast info, nothing about wifi or snacks at night or swimming pool

the breakfast was very good and much to choose from

she set up the kitchen area in the mornings

parking was a challenge late at night.

it was pet friendly, but charging almost half of what a nights stay is, is plain ridiculous.

very clean, comfortable beds, good breakfast and close to interstate.

breakfast area was clean but very cramped

recent vehicle break ins in parking lot.

advertised breakfast, but was not provided, even though there was signage on the wall at check-in that said

it was supposed to be non-smoking, but it smelled of cigarette smoke and there were cigarette burns on the

cigarette burns in bedspread of non-smoking room

breakfast had two pathetic options

location, got back from dinner and wife and i had to sit in car 30 minutes due to guests in parking lot, on

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

rooftop bar with sunset

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

fitness center was still closed for covid despite the closure no longer being required by the state

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer

kitchen needs to be open, no room service i had to order out and walk down the street to get breakfast

great food, we enjoyed b-fast appetizers and room service dinner

small gym for

there was no safe in the room, the hotel gym was a joke, no room service, a hotel restaurant that served,

spa not completely open

the 2 floor art museum was exceptional and the dining and bar was 1st class.

the room was beautiful and the room service breakfast was the best we had ever had!

breakfast was great. room service and valet were good.

room service is amazing, dinner was as good as dining out at a nice restaurant and my daughter and

more choices for grab and go covid approved breakfast desired and wish they had a laundry room.

not safe for kids

quiet location, grear pool size

the breakfast was after 6 am but i think the oven wasn't working.

quite room, breakfast included

only 1 laundry area and the person ahead of me

hot tub and heated pool on site laundry

was awful, it cost me $8 to do 1 load of laundry

breakfast was delicious, the pool and hot tub was absolutely fantastic, the room was very

bathroom was so big,with a big wirl pool tub, but you had to climb into that big tub to shower

hotel is a good value, includes complimentary breakfast, on-site laundry, good-size room, kitchenette, small

laundry!

at the hotel staff was friendly and also had a great breakfast

i thought the bar prices were somewhat high.

there was a grab bar at the entrance to the shower but you could not reach it once you were

about where the pool a s fitness center are would be good and a sheet of what the hotel offers would have been

due to the coronavirus there wasn't any hot breakfast available and the pool was closed

the 24 hr snack bar is awesome!

only bummer was the hotel has shut down the pool, gym and room service due to covid-19

room was large, shower was great, gym small but perfectly formed

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

an extra item or two more for breakfast bar but it was nice to have the breakfast anyways

the lack of b breakfast, but we understood. complicated refrigeration unit in room.

location beds are very comfortable. breakfast meets the needs of most people

it was quiet, clean, the front desk staff was accommodating, and although breakfast was covid-style, it was

great location and free laundry!!

friendly staff, super convenient location, free laundry, great kitchenette, very clean

the hotel was clean. the staff was great and the free laundry was awesome a great selling point.

laundry and gym

very convenient laundry and coffee maker on site

try and look like she enjoyed her job, not helpful when it came to asking for quarters for the laundry as the

the breakfast was delicious. the room was nice and comfortable.

the breakfast was phenomenal. it had a great variety and tasted good.

the welcoming and helpful staff, the immaculate room and building, the delicious continental breakfast, and

staff was brilliant, super clean hotel, great gym for a quick stay, fab wifi.

quiet, dog friendly, very nice staff has a outdoor pool ,fire pit, laundry facility on site has an awesome

clean quiet and a very nice casual bar open early and late for drinks, snacks and meals.

parking was fine , rooms were up to date , easy access to i-85 and duke eye center

nice hotel; good location, well-equipped gym; friendly staff.

the pool was cold but clean and clear

laundry machines needed some cleaning

the bonus is that it has a nice bar and there are great restaurants in the immediate vicinity

the pool and pool area were a perfect temperature.

quality shuttle service drivers

a customer asked to see the tennis open at the bar and no one knew how to find it

there were nice amenities- a large pool, laundry, free breakfast, a fitness center and computers

pet peeve when going to a hotel is a dirty air vent (the central air-conditioning/heating vent)

the breakfast wasn't the best, but it was okay

there was a pool that my family could swim in and there was free wifi and breakfast

liked that the kitchen area was filled with the every day items that are used at home excluding an oven

no free breakfast lol and bar closes early on the weekends

i like the bar and grill. the pool was nice.

parking was too close together.

the pool wasn't working

the bar in the front always has guest enjoying a great cocktail and having a great time

perfect location- close to the hospital and shuttle service was excellent

hotel is in a perfect location to the hospital which saved on parking fees

juice bar would have been nice.

to be able to park our car there early so that we could avoid paying to park in the hospital s parking garage

the food bar is very expensive,10 bucks for 1 egg bacon sandwich and a hot chocolate

laundry facility

person on the staff from the laundry workers, kitchen help, bartenders to the front desk were very pleasant and

only problem was the wifi

me and my friends went to get in the hot tub to relax for alittle while there was a bunch of kids horse playing

that the thing in the pool for the kids wasn't on or running.

laundry facilities were clean (and the front desk had quarters)

breakfast and close to airport and shopping center.

the hotel was decorated nicely, breakfast was good, room (double queen) was nice.

(only negative was the wifi - worked well on my pc but not with cell phones).

the parking was brilliant & also had good lighting, no matter where you parked

very nice fitness center with a nice laundry room for guests to use

i utilized the on-site laundry facility

lovely large area for for long term residents to play cards, watch tv, swim, exercise and do laundry

breakfast included was very good snd a great value

the breakfast spread was more than adequate, offering a wide range of delicious options to start the

might be worth noting the monetary system in the laundry room

the water bottles provided ,refill fountain , cookies ,breakfast , pool ,fridge size ( especially the freezer

the pool was small but nice and even had pool toys which is super rare for hotel pools

excellent good wifi, but need front desk assist

laid out in the evening loved the fire pit all the hidden outdoor seating we loved the wonderful pool

it state it was a pet friendly hotel and it did not mention that there was a pet charge for pets

gym was better than most hotels but it was not cleaned every day

breakfast was pretty

could not have the bag to go breakfast because breakfast started at 6:30am and we left at 6:00am

breakfast was good/ friendly staff

not much breakfast, but i was late, so that is partly on me

no wifi, and tv barely worked

the parking lot noise from people partying, fighting and drag races/revving engines.

coffee was awful and no protein options for breakfast

breakfast starts too late for me to utilize.

while she was cleaning the room next to us, she said no and that she would have to go down to the laundry to

outside pool beautiful breakfast

the service was superior and the breakfast was very filling

breakfast was hot and ready to eat!

wifi wasn't working on the tv and it was a known issue

to website,no accessible ice machine nor accessible soda or snack unless you bought at the bar or star bucks

the gym and the pool plus the bar and dj was also

the gym and the pool plus the bar and dj was also

very nice new hotel in great location. nice roof top pool.

i loved the concept of the pool on the roof

guest laundry,wish it was free

people in n out of laundry across the hall all night long

should go through laundry room daily to ensure appliances are in operational order

good location if you like to walk to nearby places, but they have free parking, and they have the shuttle, so

the elevator is quite a distance from any parking areas (front, pool side or back)

spin cycle on the industrial laundry was audible my room sometimes

tapas at bar were very good

connecting to the wifi was a pain for a hotel of that caliber. i d expect wifi to be seamless

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

laundry was found in our room when we checked in

my towels smelled like a smoker was attending to the laundry

went to the front desk reported what happened and offered to wash the bedding ourselves in the laundry at the

no laundry room

very clean. great breakfast. comfortable mattress. friendly staff.

the room service was so good

onsite parking

the food was fantastic at both the marketplace restaurant for breakfast and barista drinks, and at the lobby

no kids menu.

came in late on friday and some of the bar and kitchen staff were not very helpful in offering service

also, room service staff was excellent

it has all the amenities, including gym, pool, golf and different options for dining

the bar area could be a little bigger.

very nice clean property with ample parking

nice grounds, walking trail, golf course, bar, restaurant, free parking, and most importantly, a great room

parking lot was always crowded and some of the guests at the pool area did not watch there kids and

breakfast was awesome

the pool was a bit small. and any noise from other guests could be clearly heard from my room .

liked their breakfast that they served

didnt like that the garbage outside smelled up the entire parking lot

laundry was nice

laundry left on the floor outside 2 different rooms for the night

parking lot light shined directly into room and there was only a white curtain which did not block

very colorful, plenty parking,nice staff, nice rooms, clean environment

my first floor room faces the front of the hotel and parking lot so you hear every single car crank up or pull

breakfast details and time when it opens and closes, which makes the customer think, on swing the room service

comfortable beds, pool, prompt room service.

could not eat my food near the bar with my overpriced drink purchase.

room service was terrible

room service was timely

location and convenience of laundry, gym, microwave and refrigerator

pool was closed the entire time which was very disappointing

kitchen was closed broken equipment, computers wasn't working properly.

appreciate the parking and excellent shuttle service

swimming pool, but cramped in gloomy fenced enclosure

parking spots, but tight; folded side-mirrors for safety

breakfast shuttle bus took me to my visit place every morning

being a duke patient they allowed us an early check in which was greatly appreciated

location is great parking breakfast room clean and comfortable

lady at the front desk went out of her way to find me a taxi to the airport since the shuttle was full great

breakfast room laundry facilities

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

i liked being able to track my load of laundry while it ran via the app, very convenient.

also i liked that there there are laundry machines in each floor for each one to use

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

the fitness room was clean and the breakfast area was clean with decent food

yes we all loved the entire breakfast

the clean roon the breakfast and the space i really enjoyed it!

pool was very crowded and we really could not enjoy the pool as much other then that the say was

really helpful staff, free shuttle is great.

no clean rags and towels we had to wait hours til they finished laundry

breakfast upon request. the exercise room is open. friendly staff. pet friendly

limited parking availability, had to park behind building and walk around facility to get access to room

switch uo the breakfast menu. supply more wash cloths and towels

the breakfast was very good

evidently this room is directly above the laundry area

give this excellent to your dining staff in the kitchen

must then nothing, the kitchen service closes at 2200 , i think is early.

no parking

i was concerned about different arrival days for a family member and had questions about the shuttle

keeping my child occupied with the pool for something fun, while his dad visited with his mom, as kids are not

rookies bar and grill across the parking lot

clean gym with everything you need

rookies bar and grill across the parking lot

aloud us to park car while we were away plus airport shuttle

room was below what i can only imagine was the laundry facility

no laundry for customers

shuttle from the airport to the hotel and to my conference ground around rtp

location and plenty of parking

parking

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

and the man incharge of the kitchen and laundry was very helpful

the laundry room was flooded

laundry room should be upgraded.

loved everything about the hotel, it was easy to find and from the parking lot to the entrance everything was

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

laundry on site ($7 to wash+dry)

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

wifi was pathetic

think that they make enough to invest more in their gym room

called the for the airport shuttle right when i got off tbr plane and they were there to pick me up in minutes

good breakfast and parking is also convenient

the staff was excellent the food was great breakfast the parking was well lote

you can actually wash your clothes at their laundry room while you swim or lift weights

laundry on site

the front desk person terri is so nice, the laundry facilities so clean and easy to use, and little shop for

laundry didn't work very well (although we did get it working to do one load of laundry - we were

breakfast was good and laundry room

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

i was located a ways away from the laundry room but could hear the dryer from my room

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

was good location was good laundry facilities was easy to use parking garage was

parking was a little tight

didn t have a continental breakfast for the price and on a website they said they had it to our surprise it

the $18 breakfast buffet was surprisingly limited in choice, and had a 10 min queue to be seated because

had to wait for pilots on shuttle

pet fee was not obvious when i booked and at $150 for 2 nights, on top of my room cost, was more

the shuttle driver in particular, was excellent and really helpful

the room was great. it was easy to check-in. i really enjoyed the hot tub/pool/gym area.

the shuttle bus driver was knowledgable of the area and super careful in ensuring that i got where i

very friendly. good breakfast

online said they had a pool. they don t have a pool anymore and my kids wasn t happy.

amount of parking places, restaurants and shops close by (if you have a car)

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

free laundry friendly staff good value

i love that they have free laundry

i also experienced dirty laundry/dishes and tub area wasn t clean

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

it would have been nice if there was a guest laundry room

laundry room for guests to wash their clothes

the location was excellent and the shuttle staff was very friendly and entertaining

in the morning we had breakfast which was good as well

breakfast under covid-19 conditions was quick and easy ~ fruit, oatmeal, fresh coffee, mini-bagels

room was next to the guest laundry and the noise from a sneaker in the dryer was so loud it could be heard in

breakfast should be included.

conveniently located near rdu airport. they also offer a free shuttle.

the noise of the planes passing overhead and the wifi was spotty at best.

needed more breakfast option

didn't have a laundry room

it was a very pleasant breakfast and the staff was friendly. plenty of parking spaces

the employee setting up the breakfast bar (who also drove me to the airport) was friendly and informative

small television in bar area.

location, spacious rooms, ample parking

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

laundry

the room was spacious with kitchenette abd full size fridge

rest and bar not very good

a real bar and rest

clean, great location, open indoor gym, and nice sized pool.

the food was great, the hotel was clean i would stay there again i could not ask for better parking

website says bar open sunday-bar was closed sunday

parking was limited.

i forgot something in the parking lot and they called me and held it for my pickup!

the breakfast was disappointing. parking was limited.

enjoyed the lighted pool view and complimentary breakfast as well

breakfast was good,both the orange juice and the coffee were a little weak.

in 1st floor laundry room smoke outside and leave the door open so it smells like smoke inside the hotel

all the amenities included, airport shuttle availability, breakfast, laundry, location

very updated large rooms comfortable beds close to airport pool laundry

no laundry bags for dirty clothes

people in 1st floor laundry room smoke cigarettes and you can smell the nasty smoke

mins from airport, easy access to major interstates, impressive complementary breakfast selection each morning

convenient shuttle and friendly staff. good location near airport.

nice breakfast and very caring.

pool didn't appear to be open with place to sit and enjoy the outside.

great shuttle service to airport and restaurants

but finally next day got shuttled to other location w/ pool because i had to inquire about it next day

as i stated the room is clean and breakfast was good

clean rooms and good breakfast

the airport shuttle was especially helpful as we arrived after midnight.

shuttle is 24/7 so arrival to airport departure is in

i wish they re a laundry mat.

in addition, the property does not have a laundry facility

took shuttle 45 minutes to pick up from airport on end of trip 4/4/2018 7am

they keep the breakfast area really clean with plastic coverings for all utensils, same with tv remote

food was incredible for breakfast

staff at breakfast moody and unwelcoming

it had a kitchen equipped with full stove and oven, microwave, full refrigerator, dishes, cooking utensils,

breakfast was limited to 7-9 only

room spacious. access to kitchen. breakfast provided

breakfast was good

beds, very prompt breakfast arrangements and easy to access services like laundry and fitness

laundry room is also available

desk never had coins for the coin operated laundry

hotel was quiet, wifi was simple and fast.

wifi worked lucky.

need to update the breakfast and the laundry room

to housekeeping facilities/laundry area, i guess

) basic carb breakfast

super comfy bed. front desk was supper helpful and they have a shuttle to the airport.

i liked the location and the free breakfast was great

laundry is completely complementary ( no

closeness to the airport and having the shuttle

loved the amenities; the kitchen with the stove, dishwasher, utensils and plates and cups

clean great breakfast

friendly staff. nice variety at breakfast. appreciated the free airport shuttle.

very clean, indoor pool, great friendly staff and gym.

location with free parking.

rooms were clean and there was plenty of parking and there was a mall right there if you wanted something to do

the location is awesome its on the parking lot of the triangle mall and two restaurants.

me n the kids n husband love the pool n workout area

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

liked that it had a inside swimming pool, updated gym, and a omelette bar for breakfast

would have been nice to have kitchen utensils, microwave, corkscrew etc.

breakfast was great location is perfect

availability of shuttle service and prompt response to requests for drop off and pickups

we loved the room layout, especially what the did with the kitchen

the breakfast was a bit disappointing.

facility was clean, the kitchen within the room was fantastic, and the employees were all very helpful and polite

everything was clean, spacious, and there was variety for breakfast, so it was great.

great breakfast, family friendly, and kind staff!

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

they had a laundry place.

the pool was closed

their shuttle service picked me up at the rental car site

the breakfast bar was the best

was great but most of all i loved the open bar & the fact that the room was very neat clean and comfortable

i would have liked better signage about breakfast.

pool was small but exactly what we needed for the kids to blow off some steam before bed

completely startled my kids

airport shuttle runs certain hours, not 24/7, as shown on the website

was able to cook or wash laundry if needed in our room

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

laundry detergent, dishwashing soap, diahwasher soap was provided

this hotel could have been decent if basic laundry and cleaning were satisfactory

pool too small for five

by this hotel but rather expect really good basics and a little more such as a pool and small gym

easy parking around the place

the shuttle guy was cool .. great attitude and knew the city ..

the bar was closed

i also appreciated the laundry to wash my clothes

the pool was also a big hit as well with the weather that we have been receiving lately in charlotte

i loved the modern feel. i loved the bookshelves in the lobby. the pool is amazing.

some reason a room full of small kids were in next door room

to relax a bit for my event but i was u able to do so do to the pool party they had filled with kids

awesome staff, clean rooms, free coffee, free laundry!

laundry

free laundry, and overall it was a nice hotel

free laundry and super nice staff!

and laundry

great breakfast, great location.

the breakfast could have been better but overall it was great

staff, comfy room, good location, clean, good breakfast, pets friendly

plenty of room for parking

breakfast was varied and good

the option of laundry service is very welcome

pool was not open. staff could not provide change to do laundry

00 for incidentals and the pet fee of 75

there was free breakfast available in the mornings as well as free wifi for guests

everything, check-in staff , rooms, kitchen area.

tea, coffee and chilled water were available 24/7 and the laundry was very convenient

good location near everything parking free and nearby shopping is very convenient great gym and laundry

i was traveling with a 5x8 uhaul trailer and had no problem finding parking (i parked next to the tesla chargers

parking was easy and the location was very convenient and easy to get too

nice to have a gym, pool, and grab-and-go food