hot tub and heated pool on site laundry

only 1 laundry area and the person ahead of me

was awful, it cost me $8 to do 1 load of laundry

love that its an inside pool. temperature was good.

pet friendly and good staff

more choices for grab and go covid approved breakfast desired and wish they had a laundry room.

beds were extremely comfortable, we made use of the gym facilities, the staff were excellent - especially the

pool needed a few more umbrellas and a working water fountain and maybe a clock on the wall

pool closed

the breakfast was after 6 am but i think the oven wasn't working.

loved everything about my hotel stay, especially the free laundry and the fitness center conveniently located

i loved this hotel. the staff is wonderful! the laundry is free and opened 24/7

very convenient laundry and coffee maker on site

friendly staff, super convenient location, free laundry, great kitchenette, very clean

orderly and clean; dvd player/dvds free; laundry/dryer free; front desk staff were

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

the gym is nice and equipped with what you need for basic training

quiet rooms, good breakfast

room 107 is on the ground level facing a bright parking lot

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

while she was cleaning the room next to us, she said no and that she would have to go down to the laundry to

the parking situation is a problem, the over flow parking is a paid parking lot

the kitchen was clean and

ran out of the cinnabon rolls quickly and did not replace. otherwise, breakfast was good.

no hot tub or indoor pool.

nice fitness center and coffee bar

enjoyed the lighted pool view and complimentary breakfast as well

parking was limited.

the breakfast was disappointing. parking was limited.

the receptionist gave us a bit of a tude when we checked in at 3am but i guess it was 3am pool was closed

biggest issue with this property was parking

i had the bar exam to take it was

clean, great location, open indoor gym, and nice sized pool.

tight strange parking with another hotel crowded in on there beautiful place

website says bar open sunday-bar was closed sunday

pool was not open. staff could not provide change to do laundry

the option of laundry service is very welcome

lots of storage, full kitchen with large fridge and freezer

pool was a great bonus as well

the gym is well maintained, breakfast is good and has ample options

me n the kids n husband love the pool n workout area

lil high priced for the mall parking lot

bar was closed the two nights we were there and during the day for coffee we only saw it open one

the location is awesome its on the parking lot of the triangle mall and two restaurants.

pool and gym area for those who want that

no laundry bags, no do not disturb signs

the pool had grass in it..who ever cut it .. didn't care

pool close too early

location, comfortable room, clean, good amenities with a gym and outdoor pool, good breakfast food, convenient

breakfast was quite tasty

after many requests i went into the laundry and pulled out towels from the dryer

they didn't have a laundry room.

instructions said to put dirty laundry outside door & would be replaced

the pool was cold to be indoors and heated but the hot tub was nice.

good service and late night room service.

classy, clean, bar was amazing. mature crowd

the gym was also very nice

this hotel is close to everything and the bar upstair was the icing on the cake

loved the 7th floor bar and the fact that only hotel guests had access

covered parking is van accesable

great hotel rooms. perfect for a longer stay. good gym and great breakfasts

i am a personal trainer and having access to the gym 24/7 was a bonus

i loved the fact they have a pool table and bar

it s clean and with good breakfast

there was also some noise in the hallway with kids running around, but it wasn t too late at night and didn

no good parking

there is no room service

the gym was too crowded and smelled

t mind but i would have liked to unload at the front so i could carry on about my day without parking

the hotel gave me a late check out so i wouldn t have to worry about packing in the am before my exam

i did laundry 2

had laundry, fitness center, all the things that you would need

maybe that there should be laundry room in each floor

very well maintained. laundry facilities really useful.

laundry room complimentary, a plus

easier wifi access

the elevator was sketch. the bar closed at 11 and food stopped at 10:30 so felt alittle early

they even called to ask if i left my yeti cup at registration and sent i i up with my room service order

didn't have an iron in the room and no late check outs, plus the whole staff was super rude manager customer

the wifi didn't work with my amazon echo for some reason. it worked fine otherwise.

dropped my laundry off as instructed in the book by 8am, i was told that service isn't usually done, and they

no laundry facility

breakfast location service no laundry

comfortable bed, great shower. awesome breakfast. staff was exceptional nice and professional

it said free wifi but it cost $10 per device

laundry room with 1 washer and 1 dryer $1

the pool was nice and the public areas were nicely presented with a good cafe for breakfast

parking was tough but it was a fully booked weekend.

of the exterior doors to the parking lot facing wake forest drive was cracked open 2-3x we were exiting so it

i was hoping we could have a drink at the bar before new years eve. no bar.

pool was great it was just too hot

my room reminded me of being in an apartment with kids over top of us playing loudly

breakfast - not enough variety, insufficient continental breakfast items

excellent breakfast

this was a great place to come for the kids to enjoy the pool and have some fun

i wish that they had a laundry facility available for guests.

the only thing that i miss isn't breakfast

parking lot was dirty

the wifi connections

gym under maintenance, was not informed before booking breakfast waa just waffles and cereal- juice

woke up from the laundry room

by trees so at night you can easily miss it and from the hotel it gave no view, all you see is parking lot

wish there was more parking so you didn t have to carry your bags up the steep hill.

wifi was slow, no protein in breakfast area like sausage

i like the breakfast it was simple but good

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

bed was very hard, neighbor was noisey, and we saw roach in kitchen where food being served.

the hotel was very clean. the kitchen and food staff were especially friendly and helpful.

do not like the new pool design

staff, hotel, complimentary breakfast and afternoon snack and drinks, cleanliness, parking, the pool were all

great staff and free laundry!

awesome staff, clean rooms, free coffee, free laundry!

laundry

wonderful fitness and guest laundry as well as a helpful staff

and laundry

no laundry

in the bar was a little expensive for what you got

the parking and construction.

room service of buffalo wings and french onion soup

the restaurant and bar staff was great the food was good

i also appreciated the laundry to wash my clothes

outdoor fireplace with patio..the coffee bar was great. room was exceptional and comfortable

incredible staff. beautiful inviting lobby and great bar and restaurant

lack of room service

my kids were bummed about the fact that the pool was an outdoor pool.

cleanliness, breakfast location, and laundry,

gym is fine

they could have provided a shuttle downtown for their guest.

nice gym

room clean staff was very friendly nice gym, nice indoor pool unfortunately i can't swim

the whole reason we chose this hotel was because of the bar and bistro and both were closed

we noticed the bar restaurant area wasn t open

pool was poor standard

the location. the common areas. the elevator. parking.

while working out in the fitness center you will see a view of the pool with no water and

pool was nice size for the kids and outside firepit was great

we noticed a kitchen employee patting a dog and afterwards she went straight to breakfast bar and put her hands

then i found out a charge of $80 was made on my charge card without authorization (apparently for pet fee-which

not enough parking

we always try to choose hilton garden inn. free shuttle to restaurant and back

didn't like that the front desk person did not know where the laundry room was which led to having to stop on

guests monopolizing the laundry facilities and the gym could be upgraded.

of the areas of the room were falling apart/damaged or just worn out, such as the fireplace and closet doors

the pool looked nice and was well kept

small parking lot.

wanted a pool with my stay so i chose this spot, however, it rained the whole day and night

feel it was pricey with the pet fee

good breakfast location right across from nice mall for shopping nice pool

super friendly staff, very clean, and a great breakfast

didn't have breakfast at the hotel but the workers were extremely helpful and kind

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

laundry

make it worse we weren t told their would be an extra fee per pet, we were fleeing a bad hurricane

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

i was located a ways away from the laundry room but could hear the dryer from my room

was good location was good laundry facilities was easy to use parking garage was

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

ev charging...very clean and updated ...very nice breakfast and location...

smelled of cigarettes and dirty laundry

i fell asleep she said to no i wasn t asleep we have other things to do back there like do laundry and different

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer

dirty, elevator broken, when i arrived there was dirty laundry piled on the second bed in the room

ha that it was to rainy and cold to check out the pool.

they found a body in the parking lott during my stay

although our hotels pool was not open another hilton allowed the kids to use their pool

great breakfast & great, comfy room

pool was dirty.

people hanging out in the parking lot.

great breakfast buffet

clean and modern. good breakfast and rooftop bar was good

the pool area was very nice and comfortable

fantastic breakfast variety. clean kitchen. bangleson.

i wish there was a indoor pool or enclosed jacuzzi

laundry facility

person on the staff from the laundry workers, kitchen help, bartenders to the front desk were very pleasant and

the gym was amazing

but welcoming, despite covid all safety precautions taken and the pool and gym w were still open but i felt

our kids throughly enjoyed the indoor pool

laundry facilities were clean (and the front desk had quarters)

room service never came i had to request towels i would still stay again but was a little

room service good customer service good location shuttle service to airport

shuttle from airport to hotel arrived quickly and driver (edward) was very nice and professional

bed was super comfortable and the shower was amazing. pool was the perfect temperature!

the pool wasn't available, josh johnson went far beyond the call of duty to accommodate my family

the gym equipment was new and clean

also having the ability to get into the weight room and pool was great

facilities were very clean and modern, staff was very friendly and having a pool was awesome

the room was nice, amenities were nice, the wifi was also great too

pet friendly, with a fee

pet fee for one night and one small dog was too high

the bar was beautiful and fully stocked

exceptional service, coffee bar and hotel lounge. great for traveling with a dog.

the wifi was off on the block but nothing to do with the hotel itself. i liked everything

highpoint is the beautiful view from the pool area on the top floor

the gym and the pool plus the bar and dj was also

to website,no accessible ice machine nor accessible soda or snack unless you bought at the bar or star bucks

there was no available parking, and the staff did not take my complaints seriously

very nice new hotel in great location. nice roof top pool.

location and comfortable bed, nice gym

the gym was difficult to find and my partner didn t feel comfortable going down to the basement early

there is a nice cocktail bar right across the street

were asked if we wanted room service to clean lur room after the first night stay and we said yes

also, free wifi is great as long as it is secure

parking was limited!

that it showed a pool on line but wasn t really one on property

staff was friendly and the kids enjoyed the pool

could not even get a banana because kitchen is closed

parking was too close together.

there were nice amenities- a large pool, laundry, free breakfast, a fitness center and computers

we were in need of parking of a moving truck and the property had parking available for our needs

some of the parking spaces were kinda small.

nice kitchen area in room

i love that it was pet friendly, and it had a great atmosphere.

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

if i have to say anything, it would suggest to open the bar area a little earlier

perfect location, super friendly staff, bar and terrace were awesome way to end busy day.

also love the pet friendly environment

don t hire kids that don t know how to work in customer relations

every space i visited from the laundry room to the pool was clean the room was clean well appointed and spacious

i liked the option for possible early check in and arrival made our trip smooth.

there is no room service after 11pm

location, beds and the gym.

i love the gym onsite with the newest addition of peloton bikes

cannot provide even an adaptor for overseas travelers, terrible bathroom 3 days to deliver the laundry and when

find taxis the night of 26 to 27 april the lady duty manager was very rude when i asked about my laundry not

dozens of people were waiting on 2 elevators room service was to expensive and we could not eat in the restaurant

the on-site restaurant and bar offered delicious food and drinks, making it convenient to grab a meal without

i think my husband did stand at the bar once for 4-5 minutes before anyone recognized him and asked for his

breakfast was ok

the breakfast was average.

pet fee $75 is quite high, the valet was nice but needs to pay $30, a free parking would be

our room had a kitchenette, but no table to sit down to eat

it was beautiful! everyone was so kind. the gym was amazing. breakfast was really good.

room size, bed comfort, full kitchen, friendly service

staff and amenities. pet friendly.

location, staff and breakfast

the rooftop bar was amazing as well

breakfast was delicious. loved that corned beef hash on saturday!

the laundry room needs a new washer/dryer

appreciated that they had laundry facilities and coffee available 24/7 in lobby

the pool area felt like a resort. the food waa amazing

spacious room. breakfast. gym. pool. cute balcony.

parking was confusing a little but once you figure out where your room is, it s easy.

didn't like the fact that your hotel does not have enough parking to accommodate all your guests

didnt like that the garbage outside smelled up the entire parking lot

parking lot was always crowded and some of the guests at the pool area did not watch there kids and the were

to be bigger, skywalk is not connected to building directly you must walk through a parking deck into another

should be a lot more designated handicap parking space's made available for customer's

laundry was nice

laundry left on the floor outside 2 different rooms for the night

like playing pool, the lounge and bar was awesome

is always on point with cleanliness and good vibes and no pet fees for our 12lb pup

pet friendly, which mattered to us on this trip

free laundry room too

cheers to the bar tenders

with the kids

went to the bar and had to wait about 15 mins for the bartender to show up

my kids absolutely loved their stay here

they even had a breakfast for convenience

rates , staff very welcoming ,easy access to the city via uber, good parking

the staff here is very nice. the location is great. lots of parking. clean.

staft is the only asset wifi is ok.

the gym, breakfast,

it is clean but no on-site laundry, next to a large laundromat though

didn't get breakfast, but i don't have any complaints

not have the breakfast as i did not have time

parking was terrible. no spaces available. more rooms than parking spaces.

they had hot breakfast in the morning

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

lots of free parking. the laundry facilities were fab. the staff were lovely.

com reservation (awesome rates), pet friendly, & covid-19 safety implemented

wifi wouldn't work in my room (top floor), so i had to use my personal hotspot the whole time i was

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

gym was out of water and not super clean

plus, the abundance of parking made things hassle-free

everything breakfast wa excellent

i had booked a suite with a kitchen but i didn t get one

breakfast was great

great breakfast. very nice exercise room. pleasant staff.

kitchenette was clean and had everything we needed. comfortable bed. liked the closet inserts.

i love how clean the hotel was. staff were all kind and friendly. breakfast is good.

the breakfast was good and cleanliness of the area

laundry facility was out of order.

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

we used the self service laundry which was very convenient

clean rooms, very comfortable beds. kids loved the indoor pool and the breakfast was delicious.

pet policy - thank you for only charging $30 for my fur baby

the next day i was doing laundry and younger man was much more pleasant when i had to walk back through the

room spacious, kitchen well supplied, plenty of desk area to work

kitchenette stove could use update. kind worn to point there are no visible marks.

the free breakfast was good even though seating was very limited.

desk clerks were very friendly, breakfast and staff were amazing

laundry room was a bit messy, had to clean lint from dryer and clean excess detergent from washing

and it was so nice that they had everything you would need to feel at home, laundry room, fitness center, the

i also used the laundry facility which was fine and the fitness center, also fine

we finally found the person in the laundry room and she indicated

nice breakfast with lots to choose from

gym is really nice

not enough parking

open indoor pool and decent gym

location, clean and has a bar onsite.

the bar didn t open until 5 and we were thirsty when we checked in.

had very noticeable fingerprint smudges all over it, and although not needed, it was apparent the kitchenette

friendly staff full bar and grill

secluded location of the hotel, the cordial staff (even at the sister property across the parking lot, doubletree

didn t use the bar but it could use a little more warmth (now all white and bright

there was no bar available.