wifi is excellent, shower is hot, can't praise casa miranda enough

wifi was amazing was able to take work calls easily

wifi best in public areas

also, the wifi really works only in the common areas

the staff are helpful - we arranged shuttles through them & got laundry done with a quick turnaround

used the laundry service and the clothes came back a bit wet

laundry

they did our laundry and it was very good

laundryservice

wifi could ve had stronger connection.

the bad wifi.

2) there's no working wifi

we had wifi as well

pool also, but small enough that i'm not sure you can actually swim in it

the pool was heated, courtyard beautifully landscaped perfect place for coffee or a gallo

parking.

pool to cold

the wifi is terrible, drops out every 30 seconds

was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very

for an extra charge they did my laundry and it was much appreciated

laundry was expensive and we had to pay some random quetzales, they couldn t even say what for

location, rooms were clean, you could do laundry at very good price

they also offer a laundry service with fair price

laundry was a little expensive although convenient

room was spacious, staff kind, facility beautiful, laundry service was fairly priced and prompt

wifi in the back where we stayed did not work for 2 days

the restaurant and bar for being a tourist area closes too early and there is no warning or signs that gives

wifi not good

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

), did the laundry for free

the room did not have the specified mini-kitchen, and there was no kettle even in an ordinary kitchen

wifi came in and out. owner needs to improve.

room was right besides the kitchen so it was very loud in the morning with other guests grabbing

we did laundry and it came back same day

great huge suite with fireplace, room 7, comfy bed, awesome breakfast and staff.

the breakfast in the morning was delightful

perfect location, quiet, friendly staff and super fantastic breakfast

only minor complaint is the wifi was temperamental.

hotel had onsite laundry service, which was convenient, though a bit pricey at q10 per pound compared to city

reasonable laundry service too

i don t recommend booking a shuttle or doing laundry through the hotel

of their way to help us - we had lost a bag and they retrieved it for us, they took care of our laundry while

laundry serv is available for a small fee

great location. lovely staff. laundry was done very well.

there was a broken window that didn't open and one window that opened into the laundry room

kitchen equipment is mostly broken

unreliable wifi

we liked the kitchen space and the terrace upstairs

bed was not comfortable, next to the laundry area (a little noisy), window to laundry area gave us no privacy

15 - a dingy room at the very back, noise from the laundry next to it

poor wifi

the mattress was very old and uncomfortable, and the noise from the bar across the street was loud enough it

the second one didn t have a good wifi connection and i found two roaches on the room

great hotel, good location and cheap laundry service !

they have wifi, in our room we didn t get any signal, so we were forced to use our mobile data, but either

no room service or other amenities , no water to drink

wifi would sometimes cut out, but it was good for the most part

location, very clean and regural room service, hot water, very friendly stuff, quiet and

also they charge 40q a lb for laundry which was literally outrageous

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

after the upgrade, wifi is not stable enough for videoconferencing

the cable and wifi were free and rather reliable

laundry service prices were excessive,there was no view from the room, location was fine just a 10

the community lounge area was such a nice place to relax in the evening, as was the very cold pool (didn t

no mini bar tacky soap/skin products

they also have a private parking lot

can t decide if you want room service or not, they enter your room to clean it anyway, twice a day , so it

laundry service across the street and center is a block away

unable to shower after a long travel day caused significant discomfort, especially with young kids

the hotel s restaurant is fantastic, as is the spa that operates out of the same building

outdoor rooftop bar seemed closed during my stay in the evenings

location, aaaaamaaazing breakfast (truly, 10/10), very attentive service all around

the included breakfast was delicious

lack of wifi in most areas, including room. few electrical outlets in room.

oh, and their traditional breakfast is delicious

comfortable beds, huge suites, good wifi

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

laundry service was reasonable price

speedy laundry service

the laundry service is high recommendable

they also do laundry for a good price

they have laundry service

staff were helpful with all our questions, organising tours, laundry etc

laundry service offered

laundry service good

also, their laundry service was fast and did a good job for a fair price

clothes came back from laundry looking worse than before

laundry available per bag, small or big so not per piece

placed next to public coffee and laundry room

room given to us was next to the maids room and next to the laundry room so you could here the staff chatting

staff was helpful to arrange for expedited laundry services after an outing to acatenango

one extra point for the fast and good laundry service(60 quetzal) for a huge bag

i also got completely ripped off with my laundry and charged $120 for a few

gym is a few doors away, rainbow cafe is across the street as is el deposito an excellent bar eaterie

our room had a kitchen with stove, oven, full-size fridge freezer

issues, just know that if you drive the parking lot is not at the property

wifi was not always available.

the gym and sauna also need updating

this is a great place for kids-- there's a little daycare room, a large pool, pingpong tables, a playground,

safe parking inside the hotel

had to pay for wood for the fireplace after the first night.

fireplace in room was great but after you used once you had to pay for more wood you could get a to

there's a mini bar the drinks in which weren't cold enough (the coke foamed in my mouth)

our kids enjoyed the jacuzzi with the perfect warm temperature

breakfast on sunday

room service finished at 9:00 pm, maybe until 10:pm will be perfect.

restaurant and bar are really good, top quality food and very nice breakfast, with loads of variety, especially

laundry service just around the corner as well

the laundry is located under the stairs, so there is always a pleasant and fresh smell in the common

good laundry service around the corner called 'cafe siete' if you need it

the room was spacious & i found the wifi to be strong enough for streaming

the facilities are great and so pretty! the breakfast was great as well!

they offered us laundry services if we needed but since it was the beginning of our trip, we did not need to

the did an excellent an efficient laundry service as well

we used the laundry service which was very quick and the clothes were lovely and clean

nice location, cheap laundry service, balcony off lobby

its location to the terrace, from laundry services to the cleanness, it has been a fantastic experience, thank

wifi in the rooms, no hot water in shower, jacuzzi and laundry facilities are not available like

gorgeous gardens & pool, friendly staff excellent breakfast!

the hotel staff were really nice and kind with us and the breakfast that was included in our stay was delicious

is served till 9am and there is no room service

nice pool

is near the hotel that offers laundry and yoga classes

close to great food & drink options, with the hostel 2 doors away providing a good laundry service & rooftop

wonderful hotel: great locaion, excellent wifi connection, comfortable beds and the staff were very kind and

colorful blooms & hanging ferns were our view walking to our room and while having breakfast

the staff were friendly and helpful; the served a fantastic breakfast and you couldn t beat the location

laundry service was the worst

they did change the room, however it was right next to the laundry room which meant

wifi sucked

bed, dog friendly, use of pool and sauna at sister hotel nearby

the pool and breakfast are not onsite as others have outlined

breakfast is varied and fresh

customer service was excellent! room service was also excellent!

and unique hotel with a museum and amazing facilities - beautiful spa, swimming pool and facilities

is petty the swimming pool doesn't have shadows when there is a full sun it is quite difficult to enjoy fully

it has many museums inside , a restaurant , a bar and spa

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good

internet in my room didn t work, i had to stand by the door to catch wifi

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

good wifi, hot shower, and very comfortable big rooms

wifi in the rooms was poor

there is a great and reasonably priced laundry service

really enjoyed the coffee in the room too + the laundry service

had a spa tub that looked wonderful but we could not use it

breakfast

loved the spa tub

they also did a good job with our laundry

no laundry service available through the hotel - but there is a laundry about 8min walk away

they also had a laundry service, and that was incredibly helpful

wifi didn't work in certain areas but its comprehensible when its an old house with thick walls

the breakfast was