cheap laundry, it was actually cheaper than nearby laundry places

it had wonderful kitchen and laundry facilities

they have laundry service

laundry service was reasonable price

they also do laundry for a good price

nice location, cheap laundry service, balcony off lobby

central location, kind staff, quick laundry service. had a great stay.

they offered laundry service with a affordable price

we used the laundry service which was very quick and the clothes were lovely and clean

they even had laundry service which was really helpful to us and even had the facility to clean your shoes

laundry service across the street and center is a block away

the hotel s restaurant is fantastic, as is the spa that operates out of the same building

have stayed at many fine hotels, but this raises the bar far beyond any expectations

unable to shower after a long travel day caused significant discomfort, especially with young kids

the breakfast was delicious

laundry available per bag, small or big so not per piece

staff was helpful to arrange for expedited laundry services after an outing to acatenango

placed next to public coffee and laundry room

one extra point for the fast and good laundry service(60 quetzal) for a huge bag

but we ended up in a room right next to the maid's closet, laundry, and morning coffee machine

laundry service offered

also, their laundry service was fast and did a good job for a fair price

clothes came back from laundry looking worse than before

staff were helpful with all our questions, organising tours, laundry etc

rated it higher had the staff not wasted an hour of my time by saying clothes i gave them for the laundry were

bed was not comfortable, next to the laundry area (a little noisy), window to laundry area gave us no privacy

15 - a dingy room at the very back, noise from the laundry next to it

all three rooms had weak or almost zero wifi coverage

wifi. variable. dropped al 3 of my devices frequently.

even the wifi signal is low

also they charge 40q a lb for laundry which was literally outrageous

after the upgrade, wifi is not stable enough for videoconferencing

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

the cable and wifi were free and rather reliable

i also got completely ripped off with my laundry and charged $120 for a few

had a car so a parking spot was necessary

breakfast was poor, room not ready at check in time, coffeeshop and bar not open...

walking distance to all places in the city and close to the oasis spa which is a great place for a nice massage

i loved the electric car ride to the parking lot, what a splendid detail (last time i was there some years ago

they did change the room, however it was right next to the laundry room which meant

laundry service was the worst

the facility offer pool, and doesn't have

i liked the spa tub and the security of the place. it was also very quiet and clean.

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

we did laundry and it came back same day

only minor complaint is the wifi was temperamental.

no air conditioning, weak wifi, surly manager other staff were excellent.

location, quiet & peaceful but near everything, excellent staff who organized an early check in which we really

amazing breakfast, beautiful hotel and wonderful stuff

great hotel, good location and cheap laundry service !

location, very clean and regural room service, hot water, very friendly stuff, quiet and

wifi would sometimes cut out, but it was good for the most part

no room service or other amenities , no water to drink

they have wifi, in our room we didn t get any signal, so we were forced to use our mobile data, but either

they also offer a laundry service with fair price

the lady that runs it was great and did an amazing job with our laundry which was really appreciated

location, rooms were clean, you could do laundry at very good price

laundry was expensive and we had to pay some random quetzales, they couldn t even say what for

was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very

there was a broken window that didn't open and one window that opened into the laundry room

great location. lovely staff. laundry was done very well.

we liked the kitchen space and the terrace upstairs

wifi is on and off

excellent location, kitchen to share

laundry was a little expensive although convenient

room was spacious, staff kind, facility beautiful, laundry service was fairly priced and prompt

wifi was sometimes down

there was a wifi zone in my room, but i didn't really have much wifi coverage in my room

the wifi is almost unusable

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

), did the laundry for free

also, there is a fully equipped kitchen that is available for use

wifi came in and out. owner needs to improve.

wasnt available 2 out of 3 mornings wasnt clean and the laundry was done in the kitchen and sitting areas

beautiful place, large and safe parking lot

i wanted to relax but there were too many kids in the

everything but the spa was out of service for renovation

good to also know that the rooftop area is very small (you'd have to buy a drink at the bar upstairs and take

the spa was out of service and we had no prior knowledge

really enjoyed the coffee in the room too + the laundry service

there is a great and reasonably priced laundry service

loved the spa tub

free water, coffee and wifi was a bonus

wifi was a bit slow

laundry service just around the corner as well

the laundry is located under the stairs, so there is always a pleasant and fresh smell in the common

good laundry service around the corner called 'cafe siete' if you need it

wifi poor at times

however, we had 2 kids, 1 fully grown and one teenager to be

we loved the playground for kids and the pool.

breakfast was good food arrive cold to my table

gardens, the restaurant and bar were lovely settings and good food and drinks, helpful

the bar area is a bit dated/closes early

lovely surrounding for breakfast with a delicious and varied breakfast buffet

didn't try the breakfast this time but it smelled amazing

helpful staff, wonderful location, clean rooms, very beautiful garden and very good breakfast

great free breakfast

people it is extremely difficult to communicate with night reception ( maybe a course would help) wifi - not

breakfast of fruit and pancakes, granola and coffee

close to great food & drink options, with the hostel 2 doors away providing a good laundry service & rooftop

is near the hotel that offers laundry and yoga classes

wifi signal could have been stronger to reach our room

very kind staff, good free breakfast

wifi. breakfast. service.

staff, excellent breakfast, nicely decorated rooms, thick mattresses, and access to the large pool of their

photos distort the size of the courtyard pool, which is just for decoration

breakfast was delicious rooftop

access to porta hotel makes it perfect - pool, gym, breakfast and sauna there are

access to porta hotel makes it perfect - pool, gym, breakfast and sauna there are

a small suggestion, it would be great if breakfast were included for children as well, and laundry services to

the breakfast options are excellent and the staff is friendly and kind

and security of the place, along with the convenience of having plenty of parking available and breakfast included

a small suggestion, it would be great if breakfast were included for children as well, and laundry services to

the kids really loved exploring the grounds

good wifi, hot shower, and very comfortable big rooms

wifi poor in room. outside good.

wifi signal in the last room at the end of the corridor (room 23 if i remember well)

very noisy kids running around screaming until after midnight

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

my laundry was done and folded for a very reasonable price

additionally, the laundry service was efficient and convenient, which was much appreciated during our extended

and a great laundry service

they also do laundry at the front desk

close to everywhere, good wii fii, they also offer laundry and transport service for extra charge

it didn't have a pool - however we were aware and we didn't mind.

view from terrace on the volcanos breakfast & food friendly staff good location

breakfast was not included

that there will be a wedding (some part of the hotel would then not be accessible) no swimming pool

of rooms, impeccably quiet location, good breakfast, attention to detail, gorgeous room, great parking

wifi best in public areas

also, the wifi really works only in the common areas

2) there's no working wifi

the bad wifi.

we had wifi as well

wifi could ve had stronger connection.

laundry service prices were excessive,there was no view from the room, location was fine just a 10

i did not eat a variety of their room service because i prefer to eat outside of hotels; however i got sick

they also have a private parking lot

large, clean room, good wifi. good breakfast.

no mini bar tacky soap/skin products

breakfast, beautiful rooftop terrace, friendly staff & service, and very intimate atmosphere all

the wifi could be improved but it is not the worst.

swimming pool is very small

wonderful patio with swimming pool

the pool, roof terrace, and communal area are breathtaking

the front desk arranged airport travel and laundry for us

everyone always with a smile, ready to help you in anything you need, laundry to shuttle services even

front desk was very, very helpful; they arranged transport, laundry service and, when construction and late

it would be nice is room service was open 24/7 though and if the pool was available for longer throughout the

it would be nice is room service was open 24/7 though and if the pool was available for longer throughout the

laundry service

a sound of a laundry next door.

the staff is super sweet and helpful with arranging outside services like laundry, drivers, etc

hotel, great design, good attention and amazing restaurant, with a social approach to help kids in communities

most importantly however is knowing that all money goes to their ngo supporting local kids to get an education

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

the breakfast

well located in antigua. sumptuous garden. free parking place in the property. very nice staff.

the breakfast is also quite nice

comfortable beds, huge suites, good wifi

wifi in the rooms, no hot water in shower, jacuzzi and laundry facilities are not available like

location and parking lot

we especially enjoyed relaxing by the pool after a sunny day

beautiful building and gardens. breakfast was delicious

parking is fenced in

they have laundry available

we used the laundry and spa services, both were super great

the 'presidential' suite is no larger than a deluxe room and adjacent to the laundry room

we also used their laundry service and it was extremely fast aswell as cheap

we enjoyed the breakfast there, there was a variety of breakfasts to chose from

laundry serv is available for a small fee

reasonable laundry service too

i don t recommend booking a shuttle or doing laundry through the hotel

of their way to help us - we had lost a bag and they retrieved it for us, they took care of our laundry while

hotel had onsite laundry service, which was convenient, though a bit pricey at q10 per pound compared to city

gym n pool

the room came with a balcony and fireplace that we lit on a rainy evening

the room was spacious and comfortable

is not a very kids friendly hotel

and unique hotel with a museum and amazing facilities - beautiful spa, swimming pool and facilities

the staff are helpful - we arranged shuttles through them & got laundry done with a quick turnaround

laundryservice

they did our laundry and it was very good

laundry

used the laundry service and the clothes came back a bit wet

the outdoor area, with its small heated swimming pool, was a wonderful spot to sit and relax

the wifi is terrible, drops out every 30 seconds

the hotel is beautifully maintained and the garden and pool provide a lovely area to relax in

pool also, but small enough that i'm not sure you can actually swim in it

didn't like the fact that you had to call for the parking door to be opened and the parking entrance did not