they had laundry available, a marina, and coffee

laundry facility on site

was very impressed on the overall location, cleanliness, smell, inside coin laundry mat, and look of my room

i loved that it was easy to get to. i also was glad to see a laundry facility.

they have guest laundry which makes life easier on the road

up breakfast selections would be nice although it s really good and the coffee is excellent brewed by

it was very clean, staff was nice and breakfast was more than i expected.

blinds didn t go down, also we were told some kids smoking weed in the lobby set off the fire alarm which got

breakfast.

they 24 hr gym. and the staff were great.

room next door to laundry very loud should not be used

cold, depressing in first floor, and the laundry bother us during staing at evening

room next to housekeeping and laundry

the pool needs attention - emphasize that users clean up after themselves and checked on periodically

no spread on bed bed was very worn stayed here in the place - went to get breakfast to take to kids and was told

wasnt a large selection of breakfast items to choose from but other than that everything was splendid

breakfast choices are great

location was ideal, the room was clean, the staff was very friendly and helpful, and breakfast was good

breakfast choices

i though the breakfast bar was exceptional.

self-laundry room

pool and it was in the center of everything i was less than 5 min from every attraction that new

like the pool and gym

we ordered room service and received one of the best burgers

the tasty breakfast buffet offerings that can be applied to the room purchase where great

walking distance to walgreens and laundry mat :) room was ok not great but not bad.

parking was very tight and not enough spaces. cable was going in and out

breakfast was not appealing. parking and room comfort of the environment was great

free parking

the smell of cigarette. poor wifi. poor lighting

there is a bar and restaurant on site

didnt have the chance to try the breakfast there but i imagine it would be good

no free breakfast. the food at the elysian bar was exceptional.

btw there is a breakfast restaurant close to the hotel that was excellent as well

they invested in amenities like a gym & a pool

we were able to park securely for free and do laundry ($2 per load

laundry room was a bonus

there was no maid service, only laundry service, so i made up the pull out sofa (which was very comfortable)

the room had a little kitchen

the free parking was great and so rare in this part of new orleans

clean motel, cold air, nice staff, on site laundry, pets allowed

price was good. it was nice having a laundry room . it was fairly quiet.

you can do laundry there

laundry room broke down. no pool. older property in need of repairs.

bum sleeping in the laundry room every night no dressers no hot water for showering tub wouldn t drain

lights in the hallway, no mirrors in the room at all no bathtub/ more lighting on pool area no laundry service

no laundry.

then texted us later saying for another additional charge we could have late check out which we did not do

beautiful lobby, lounge and pool area were super nice and coffee was fresh

the beautiful little bar had been open, overlooking the pool and courtyard, it would have been perfect

it was not large but had a wonderful couch, and everything needed, cups, coffee, plastic laundry bag, plugs

i had to utilize the laundry room during my stay, and the stackable washer/dryer combo took 85 minutes start

management could have done better with having coins for the laundry service

didn t have coins for the laundry

coins at laundry room

blowing horns early in the morning (not the hotels fault nothing they can do about this) and laundry being

one of the bellboys was helpful telling us where to get our laundry done when the hotel refused to do it

housekeeping was just ok- left laundry outside our door, didn t clean coffee filters

in time, laundry, it is a four star but it has no breakfast, the man who carries bags is no

there was no elevator and no way to do laundry

not a big selection for breakfast

security! my car windows were broken in their parking lot.

breakfast

parking was terrible.

no decaf coffee at breakfast

they washed and dried our laundry

perhaps it was from the hotel doing laundry

they also provided us with the code to the laundry room where we grabbed extra blankets and toilet paper

kitchen in room, amazingly quiet,climate control

wifi was horrible

were in room no 12 and i wouldn't recommend that room, as the laundry room is close to that room and they do

the pool, the staff, the historic nature, the garden!

third employee we encountered to tell us about their sister location where we could swim in the pool

the room was spacious and had free wifi

we have 2 kids

also, gorgeous rooms and pool/courtyard area

the pool was great

wifi was slow

the location and the fact that i was able to get an interior room with no windows so the kids all went to sleep

loved the courtyard by the pool

fee was for they informed us of a few amenities including a daily $10 food/drink voucher and $20 laundry service

when i checked in i was told since i would be there for over a week i would get laundry, a daily $10 to spend

i was told wrong information about laundry services, wrong amounts for on-site restaurant reimbursements and

the outlet mall was right there and the pool in one area was being renovated but the other pool was available

the gym is another charge.

the gym is fantastic

staff at chandelier bar professional and on point

the bar chairs were dirty and ripped. that's the only complaint i have

there is a restaurant on the same floor as the gym and spa that is incredible

when booking nothing was said about the spa being shutdown until 48 hour before i arrived making it impossible

needs self-serve laundry facilities as closest laundrette was a long 15 min walk away in the heat

no laundry facility

the size of the room was a bit small. laundry services were down.

wifi could have been a little more reliable. worked for the most part.

outside courtyard with pool is so beautiful in the evening

the laundry bag, shower cap are not replaced

no soy milk and no gluten free options no expresso coffee available no guest laundry

the gym, welcome drink

wifi was not working in the room

unassisted for several minutes --- the restaurant had three patrons and as many employees by the bar --- not

walls are a little thin so you can hear people walking through the corridors at night, and the laundry service

a laundry service would be a bonus!

too many kids left unattended in the swimming pool screaming and making noise

beautiful hotel, clean, the attached bar is perfect.

internet ( free wifi ) a bit weak, our bed was great but my sisters complained hers wasn t :( the food was

it didn't have a laundry room. the house keepers knocked on our door at random times of the day.

left two large bins of laundry in hallway after 8:00 pm on one occasion

requested a quiet room also, an early check in

no grab bar in shower no pool

she was yelling at her kids at 10pm and rudely woke us up at 6am

extra pillows available, no laundry facilities, and the key cards and elevator only worked about 50% of the time

laundry facilities are too small and the dryer barely works, and i would prefer rooms with a

the maintenance guy came to the laundry room due to the washer saying error

the bed was comfy and clean and they have a bar for happy hour

we finally after waiting 20 mins with 3 kids and luggage, we checked in

we never get to use the pool. second time that we ve been here and pool closed.

the pool was perfect!! the location was wonderful!!

only disappointment was restaurant and bar was closed due to covid-19.

courtyard is beautiful and we enjoyed a dip in the pool because it was soo hot

really a nice pool/patio, adequate breakfast and only a block from where tours leave

no laundry services on site.

room service food was not good. but the service was excellent!

breakfast was good-- bar was good but did not serve frozen drinks staff was great

the pool area is disappointing

bed, cleanliness of room, quiet floor. fitness center was great.

me and my mom used the on site laundry it was clean

the fitnesss center and laundry room were out-of service.

no enough information about the faculties, found out by accident there was a laundry onsite

the laundry room was clean with good machines

the pool area is comfortable and relaxing

my only suggestion is if there was a place for laundry on site.

laundry facility at the hotel for guests

the gym was horrible.

the pool was packed with kids in diapers

view from the balcony, the interior and exterior, the view from the rooftop swimming pool, valet parking

the casino

no shuttle or golf cart to near by

had no bar soap so when you used the bathroom you had to get the soap out of the shower

beautiful room, easy to locate, great casino and restaurant

wifi gave me trouble and no parking for lifted trucks

only twice a week, no laundry, no wifi, shuttle from airport advertised but there wasn't one, dirty floors,

no laundry facilities on the premises.

to my kids hanging out

i also understand that the hotel is pet friendly, but there should be no reason for one of the elevator floors

unfortunately we didn't get to use the pool, but everyone was welcoming, friendly and helpful

staff from valet to room service was amazing

overall, i would say this hotel is more for adults not much for kids to do besides a swimming pool

kind of expensive, especially room service

room service was great as well

bar and restaurant are fantastic

we went to reception and asked that they should be complained to the laundry

no laundry. :( one day, only half of the room has been made, don't know why, it felt weird.

no facilities, no food, sauna cold, no laundry service

wish they had a laundry area for guests to use .

my kids got pink eye from the pool.

the guest laundry was not working and was the case for the entire 4 days we were there

on site laundry

loved the pool gym and that it had a laundry facility

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

the pool, bar, fitness gym, valet parking, room and dining area.

few small things like forgetting our room cleaning or overcharging for laundry which we haven t received back

there was a roof top pool and the fitness center was nice!

location as it's rite across the street from casino bar free parking if there's a spot

loved the location it was walking distance to most activities we wanted to do, right next to the casino and all

located near harrah's / ceasars casino, mother's restaurant, french quarter

i do believe it had been washed/laundry but it needed to be thrown away

the staff was great. the room was nice and clean. on site laundry wss nice

room was near laundry room, ice room and sitting area for our floor

the breakfast buffet was delicious

breakfast and room excellent

was no workout room there was no washer and dry to do laundry

laundry was not available.

frequent noise throughout our stay; sounded like a laundry chute or trash drop; kept hearing a metal flapping

bed very comfortable free laundry was wonderful excellent location

i have kids who made it dirty again and fast food bags and chargers were thrown on floors in the front

no laundry soap but the book guide said is on front desk

guest laundry was clean and everything worked great

laundry didn t wash our clothes correctly

the rooms had easy access and the laundry was nice and clean

wifi signal was not so strong and you needed to reconnect from time to time.

needs laundry. no breakfast when we were there.

better on property bar and have an on sight resturant

the hotel gym was basic, but great for my needs

the room is a bit tight if you have kids otherwise it's totally perfect.

the pool was definitely a plus for the kids after long walking days

there's complimentary guest laundry (washer and dryer) which is highly appreciated

not able to use laundry facilities as upgrade work in place

free laundry ad laundry supplies were really

free laundry on site with detergent provided, great location, very clean, great

very handy to have use of the free laundry facilities which were very good

there should be a laundry

not clean personnel not smiling not ready to serve or help no laundry

no secure parking lot/cameras on it, no laundry machines to do your own laundry

although they didn't have laundry services onsite we were directed to the corner laundromat (which was a surprise

laundry facilities to use on the property would have been good.

complimentary laundry (on 3 different floors)

location, reception, rooms, breakfast, evening socials and free guest laundry were wonderful

construction, smell at entry, filthy laundry room, old furniture

to casino

nice hotel great breakfast and reception hour.

the laundry facility was convenient and nice

laundry service was out of order and there was no sign or notice saying so, so i spent 30 minutes

throughly appreciated how kind the staff was and the early check in accommodation

wifi was terrible

the hotel bar is not always staffed.

mechanical noise in the 'wall' (a/c system--sort of sounded like laundry was in the wash), but it was the kind

the laundry service is expensive

half of our laundry wasn t returned until i had to go and count the items that had been returned and realised

some of the cafe staff were quite terse. the laundry service provided is expensive.

no valet parking no room service length of time to check in

no laundry - either self serve or laundry service. no microwave.

there was no laundry facility to wash his backpack or clothes that it spilled on

it had a courtyard that was completely enclosed with a pool, fountain and seating area; a nice place to enjoy

shout out to the small bar and restaurant, all good

thought i was getting street side balcony but got pool side balcony.

bed was very uncomfortable, and no place to do laundry

no guest laundry

didnt have laundry facility, laundry service or anything close by to do laundry

ac wasn t working, the room was too hot, couldn t open a window, no laundry service

having a small continental breakfast available was a plus

the bar is a fun meeting place and the staff is so friendly and helpful

advertised the rooftop pool and when we arrived they told us the recent hurricane ida caused a problem with the

room, accommodated an early check in, complimentary snacks and water in room, refrigerator in room

the pool area was very small.

the hotel employee allowed a very early check in

room was near the staff laundry room

& my girlfriend had severe respiratory allergic reaction to cleaning products used in the room or laundry

like the self laundry service with free detergent and dryer sheets

it was around the corner from the elevators, next to the vending machine/ice machine and the laundry room

laundry room under renovation

hotel does not have a microwave or laundry room, the ice machine on the floor was broken, and parking is expensive

they need to use better laundry soap sheets and towels we re hard terrible. ppl w as c

serve breakfast due to covid 19 they don't put blankets in the room due to covid 19 and that the laundry personnel

excellent wifi, hardwood floors (i hate carpet)

pretty quiet for sleeping at night other than the fact it is a pet hotel and you may have a barky dog nearby