pool, water slide and lazy river

we enjoyed the spa and the massages

breakfast buffet was great

breakfast was ok......

all of it .. the kids facilities were amazing

it s a nice property, good location , nice rooms , great gym!

parking filled up fast and left is walking in the rain

think the pool or hot tub were cleaned all weekend

small pool

he knew that we were leaving early in the morning and he said that he would have us a little breakfast bag

coin operated laundry machines yet they do not have a change machine or any change at the front desk

the problem was that there was no ramp there in the parking lot

was comfortable but the pillows were really small, the breakfast in the morning was very good my kids loved the

parking isn t great

good breakfast

pool, laundry facilities and fitness center were all closed

the breakfast was good & the bed was comfy.

00 pet deposit that was never mentionied

free wifi was very spotty. pillows were kinda comfortable.

the breakfast was delicious and the property was very clean overall

nice parking, clean

the kids above making noise

outside needs landscaping and larger parking area with security considering location

clean, great staff, excellent breakfast options.

the parking

dryer broke in the middle of doing laundry

there is a guest laundry on site

the very spacious, quiet, and comfortable room, the speedy free wifi, and the relaxing pool area

the restaurant was closed, but the bar had food. the burger was good.

hotel's bar and restaurant were both comfortable and easilty accessible

cannot rate the swim pool as did not see or use it

it s very close to the airport and the shuttle goes every 15mins

a long flight the hotel was just in a perfect place the beds were very comfy and the breakfast was very good

shuttle to the airport was comfortable and timely

really enjoyed the hotel bar and restaurant

someone s toiletries and dirty laundry as well as hair and room ticket were left in the room

pet fee was not disclosed on bookings web site

i love the bar and the staff at the front desk

2- no airport shuttle

at 1am in a town you don't know to these hotels to pick up your deliveries but had to feed the kids and had no

the dryer in the laundry room a few doors away ran until 11pm making an annoying noise

wifi is good

location and breakfast are fantastic for a business trip stay, but the wifi could be better

is great just would like it better if it was pet friendly

late check out

got rid of shuttle service during covid. and booked this hotel to use the shuttle service.

booked this property after calling directly to confirm that the pool would be open, as kids really wanted to

nice waffles for breakfast

location, pool, room breakfast

the hot breakfast was very good as well

there were fire ants that got in my overnight and laundry bag of which if bitten by the ants i am very allergic

convenience to airport; breakfast; shuttle; personable staff; clean room

their gym was dirty

the pool was a bit small but it was clean and my kids enjoyed it

staff was genuinely kind, room was clean, pool was nice

was rude; laundry facilities were out of order, and that was the only reason for me to pick a hotel like this

clean rooms. laundry available.

the shuttle was super convenient and runs every 30 min

was in driving distance to the places we wanted to visit and close to the airport and offered shuttle service

very clean and very fancy! there s a complimentary shuttle bus to the airport too!

breakfast and the staff

great breakfast and social hour

great staff, best breakfast ever!

the kitchenette is very convenient as is the full sized coffee maker

loved the suite. very family oriented breakfast was great

pool should be temperature controlled.

cleanliness, friendly staff, pool, affordable.

couldn't cash a $20 bill so i could tip the shuttle driver. no cash handling.

didn t like that the breakfast was not self serving

coffee n water bar art work vent in bathroom large viewing window breakfast n service excellent

clerk was not what floor the laundry was on

we asked if we can have extra laundry bags and just look quickly below the desk and said we don't have any

that were posted in their commissary store did not match up with what they tried to charge me for laundry

the laundry room was broken

the laundry service was out of order, and there was no hairdryer available

while we waited, we were able to do laundry

pool is tiny- maybe a max of 5 people at a time

the breakfast buffet was really good

there wasn t a hot tube by the pool.

they provide parking service for your vehicle

all was great 1maybe courtesy 1 wash 1 dryer use- laundry use would be excellent

the suites were beautiful and the breakfast was excellent.

+complimentary breakfast with several options +enough, well-lit parking areas +a night light in the switch

breakfast was bland, overcooked on eggs and potato s

super clean, quiet room with full kitchen space

room smelled awful there was a pile of dirty laundry in the sofa bed and there were no pillows for hide a bed

pool could have been cleaner but it's also february

traveling with kids, always aim for seamless

pool open until 11pm

great shuttle, great staff, super clean and quiet

satisfied with my stay in your hotel : - cleanliness of the room needs to be reviewed - using the laundry,

i tried doing laundry but my room key didn't open the door to the laundry room

there was a laundry basket in the bathroom, which i found convenient for wet towels as opposed to tossing them

i didn t like that the laundry machines were coin operated but they had no options to change out money for

terrible, laundry wasn t working, breakfast shut down, grumpy employee, shower barely worked

parking can be a bit tight.

poor parking area

the pool wasn't operating

comfortable and spacious room, many amenities, breakfast and the staff was nice and efficient

no bacon with breakfast.

instead i was put in a handicapped room with a queen and a twin right across the hall from the laundry/maid

(not sure, but it smelled like an old basement or laundry room, burning natural gas, a little mildew, etc

place needs to be updated the tv didn't work most of the time the laundry was so old and didn't wash well

very clean, open space parking area.

in bath tub and in kitchen sink

the pool was dirty and could have better maintained.

breakfast variety can be more.

i also liked the free parking

my favorite amenities are the 24 hr access to the coffee bar (please never get rid of the vanilla creamer pump

room was clean. liked free parking.

didn t work at all restroom has no vent wall outlets were hanging off the wall wires exposed no laundry room

banging laundry bins

friendly staff, clean comfortable rooms,lovely pool

could be a little more for breakfast

my kids loved the breakfast!

laundry out of order all week; restaurant, bsr, and facilities all closed

the laundry room was out of service.

time we took a shower and after for a while too thankfully i bring lysol with us wherever we go laundry facilities

although we chose this hotel for the laundry facility advertised on the website, the laundry room was nonexistent

liked the pool and hot tub, useful having the guest laundry room to use

i liked the front desk folks . i also liked the breakfast and spa water.

we loved the cleanliness, comfortable beds, free breakfast and the great rate.

i liked the prepackaged waffles. plenty of options for breakfast. convenient.

excellent breakfast

feel wifi is a little slow.

my laundry was stolen out of the dryer and i asked the person working the front desk to check any

good breakfast, amazing staff. renee went above and beyond being kind to the kids.

grate for kids , no crazy balcony but still great view from big windows

my experience everything was good everything was clean and it had a a nice gym and pool breakfast was good except

hotel because it had an indoor pool, but the over chlorinated water was too cold even for the kids to enjoy

t like was there was construction at the property the pool wasn t open the restaurant the bar nothing was

the gym and vegan burgers

than that, this was a fantastic stay; we enjoyed the complimentary underground parking and the room service

the gym was a bit cramped, but i liked the fact that there was a yoga mat

hotel bar didt have bartenders for lunch, so no cocktails for lunch....

breakfast was also great

the little kitchen was inside the room and was very clean when i entered.

the sofa bed is not comfortable for kids'

excellent breakfast and really liked the room away from i-35

good hot breakfast, and 24 hours coffee

was a mix up in the valet laundry - the service not available on the weekend - and it was inconvenient

laundry room was busy

the pool was great!

breakfast and comfort of the room, the pool

i love the pool. clean room and free parking! i do want to come back to stay.

it was very loud in the morning with banging, clinking, large carts being moved around, and the laundry room

laundry room, very handy, lovely pool area

the laundry room was so hot but i decided to stay with my laundry anyway.

the pool, gym, laundry

reception was able to provide coin change for the laundry room machines, and the laundry room had seating which

wish the convenience area was a little bigger, and had laundry products but it was still very

the laundry and pantry

my room was quiet and comfortable. i liked the free laundry facilities.

there was a basket in the closet for us to use when doing laundry, which was free as well

the laundry area has a gym and a pantry like place where you fill out a paper when you purchase items

no pool no laundry

are doing construction and it was a bit loud but tolerable and there are no laundry facilities

laundry services

laundry ask for help for ride to airport

down but essentially destroyed by a homeless population that otherwise sort of lurked around the parking lot

and cancer meds after staff swapped my room without notifying me & dumped everything in a vinyl laundry bin

gym, cleanliness,

the hotel includes a bar and a pool table

nice room and spacious. great service. stylish hotel. nice gym

t seem crowded so close parking to the entrance was always accessible during our 4 night stay

one laundry facility

clean, staff were helpful, breakfast was very good, laundry room very helpful

not so bad at first except they're dirty, things were broken on the panels, dirty laundry was often on the

it was also difficult to find pool towels (they're in the laundry room)

towels were all used and overflowing from the laundry basket onto the floor

everything was awesome from the staff to the laundry room, beds, shower, breakfast!

the gym has essential equipment, and the pool is comfortable as well as the laundry

pool is sooo small and the water looked kinda slimy

netflix hbo were a bonus the small kitchen, totally unexpected a grill for barbecuing roomy gym round the clock

staff was nice wifi signal was strong and reliable netflix hbo were a bonus the small kitchen, totally unexpected

washer and dryer were complimentary with (cheer) laundry soap available for

laundry room is also free for guests to use

cheer laundry soap available for purchase

laundry room was a mess

free laundry, fancy washing machines and dryer

i was just there for the weekend, but it was also great that they had on-site laundry facilities if you are

2) the onsite laundry only takes quarters, so could be modernized

well, not able to assist ourselves for complimentary breakfast.

honestly, i liked it all even the breakfast.

the pool was very nice

there is also no everyday laundry service

seemed like i was being nickled and dimed for everything: parking, breakfast, laundry

the room was $300 a night with no parking no laundry bags and only one towel in the room

to clean my own room and empty my own trash and bring it down to the outside dumpster using the laundry bags

we arrived indifferent welcome at front desk no welcome pack or information about amenities eg wifi

location is central, the room was confortable. they provide breakfast and it was good.

can be a bit loud at night because it is next to traffic and a bar

location!! and complimentary breakfast. so convenient!

close to entertain areas breakfast was good

back door opens to bar on rainy street

i didn't like that the pool and gym were closed.

because it's a pet friendly hotel, you will see some pet hair in various places like room corners where vacuum

the wifi was also 5 star

i didn't like that the pool and gym were closed.

breakfast was great sausage could be a little more cooked but was still nice

free wifi. great property. highly recommended

room service food was gross

one front end girl got my kids some toys which was sweet

great funky vibe. the customer service was great. loved that they were pet friendly

pool set up is great (although a little chilly-the kids didn't mind

laundry only took coins, which the hotel is cashless,

although the bar was small the staff was great, made a great margarita and the view of the city was perfect

the bar is beautiful but does not serve any food, other than jalepeno chips.

they said we can go to the 18th floor and theres a place to eat up there and a bar

the pool was very small. the picture on the website was deceiving.

big hit with the kids

the pool, food and drinks and breakfast buffett at the gold experience.

the convenience of the gold level amenities as time was limited and could grab a drink or breakfast before

refined breakfast included in the lounge, with a wide variety of fruits, quality yoghurt, omelette made to

on saturday the pool area was not too kids friendly

is a fantastic neighbor for families and pets

hotel states it's pet friendly, but you're not allowed to leave your pet alone in the room

two things -our room smelled a bit of pet (pee) so it could ve been a bit more cleaned/sanitized -trash pickup

the staff was accommodating and the gym had everything i needed

pet owners beware

the service at the bar was very slow.

i don t know but parents let their kids run up & down the hall too so this is not the fault of the hotel

pool area is very nice for the kids

rooms were clean, room service was excellent and the staff did everything to make sure we were happy

i loved the customer service, the place was clean. pet friendly

it was overpriced despite the fact that they did not have normal hotel amenities, like a laundry service, and

thanks to the team for getting my laundry back to me on time

on the grounds of the hotel there were two restaurants, one of which served as room service, an excellent coffee

the gym is teeny tiny and has very little equipment.

liked that it had a pool even though (sadly) we didn’t use it

didn t like having no guidance and no help with my life from the parking lot, up stairs to the lobby while an

car parking on site and excellent gym nearby which you can use as a

the room, although quite a trek from the small parking lot (but the front desk person did offer to help carry

first, the pool was a little dirty

we loved the pool area, it was very hip and beautiful

after our departure they charged us for a allegedly broken laundry basket 25$

i think the best thing is free laundry opportunity, but it's outhweight by the bad behavior of the stuff and

it had laundry room on site.

free laundry

the gym/ laundry also great so can exercise whilst getting clothes clean