no food or breakfast is provided by the hotel directly

no breakfast, and small areas, bathroom cleaning

clinic in that walking distance, staff very friendly and helpful, clean room, one of the best breakfast included

gym have absolutly nothing for training no equipment

never happened to me before the gym is a joke

no room service or bell boy

there was no room service

the breakfast waiters need to be trained to be more friendly and service oriented.

breakfast i would prefer to be able to serve myself

breakfast and great service

breakfast wasn't that good.

wifi was unusable at busier times of day, and it was very noisy often late at night or early in the

the breakfast was good and also the location.

every morning we had a good breakfast

beds are a little hard, the tv didn t work, the wifi was bad

didn't understand laundry instructions , maybe they should change the laundry process/instructions

prices to have laundry done is per item and was very excessive

laundry service is inexpensive and will even clean shoes

room service food is amazing and available at late hours

gym could be better equipped.

very nice service, polite staff, nice breakfast

it also has a very nice breakfast and the staff is very friendly

during breakfast service coffee wasn t available in the lobby.

didn't have wifi in the room and fall all the time. more variety in the breakfast

very good breakfast and wilson who served was very nice and took very good care of us

1. spotty internet 2. laundry rate was 3000 cop per piece - even one sock !

cheap and efficient laundry service good view from the balcony big smart tv to connect to youtube, netflix etc

the sheets were stained they smelled clean, but the stains made them feel like dirty laundry

having a laundry sink and drying rack in the room was very helpful

the apartment had what was needed the kitchen was well equipped, as was the laundry area

the laundry service was the best i have ever experienced

nice kitchen and cleaning staff, fresh breakfast

all the staff was very nice with the exception of the kitchen woman who was very rude to us

the first day, i didn't see anyone on the kitchen to serve breakfast (not included)

the wifi was good

their laundry service was too pricey

we got robbed in the laundry

no swimming pool and gym is small

nice ambience in the bar and restaurant

are realy helpfull carring, breafast was superr everyone there was super nice to my family, my kids were spoiled

the laundry service is very expensive, around 4 euros to wash a single shirt

the rooftop on the 16th floor is very cool with a nice swimming pool, gym, spa, and bar and has a nice view

the pool close after 6pm

area also :) great location right by a mall with easy access to atm’s, supermarket and for kids play areas on

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you

small gym available

breakfast was very good. gym was ok

food service and bar where only available for a few hours a day

there was no inhouse bar during the weekend

little dis they know that i have wifi on the airplane and locked my credit card and reported the fraudulent

at all, but the breakfast and laundry prices seemed a bit on the expensive side to me too

floor room was vibrating, laundry one shirt was burnt one was stained, although they didn't charge me for it

nice spacious rooms, friendly personnel, perfect laundry service.

lighting on-site restaurant: great staff (friendly and attentive), delicious food, good prices gym facilities:

super service, location and the pool/hot tub are amazing!

laundry could be done through the service at the hotel, but if you want to do yourself or outside

the entire staff was exceptional from the front desk to room service and laundry service everyone was

small pool to relax and direct access to a wonderful shopping mall

pool closed

fact a guy came on 3/12 to check the bar stuffs, he knocked very hard and tried to open the door when i told

no gym

breakfast was one of the highlights: incredibly delicious, varied, and perfectly prepared to start

great location, great staff, great buffet breakfast!

the wifi was strong, there was a safe, a mini fridge and the double bed was clean and comfortable

breakfast ok - need in-room delivery of meals

the central location of the hotel, excellent restaurant, great value - breakfast included

make sure to book room for 2 if a solo traveller. great restaurant and breakfast

breakfast is delicious, with a wide variety of options to suit every taste

the breakfast was delicious. the location is a good one.

breakfast is served on a beautiful terrace

laundryvon site aside from room service which was expensive but

laundry at the hotel is also very expensive

they could provide at least a kettle for use in the kitchen, which was otherwise well equipped

there is a nice bar on the 15th floor with an amazing view

suites are spacious and well laid out, good kitchen utilities

the laundry service

the guys guarding the parking garage were very helpful

also the breakfast was really good

good breakfast

room and gym facilities are great

if i had to nitpick, there was no laundry service on the weekend, and i really needed something cleaned

staff knocking the door to see if you want to do laundry or room be clean.

the price of everything (food/drinks, laundry service), no ice available for guests, the tv set.

no answer at room service after trying to get

bathroom had a terrible noice. breakfast room service is not included.

ok, with fresh fruit + shower ok, with hot water + quiet area, no noise kept us from sleeping + wifi was

wifi signal in room was poor.

beautiful hotel, great jacuzzi and breakfast (outside!) and the best attention

room was spacious and gym was well equipped

big clean room, big bed. secure parking. views.

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

i was misinformed about the breakfast hours, there was no laundry machine in the apartment nor a fully equipped

friendly staff and housekeeping personal are caring room service is ok

breakfast, the ladies in the kitchen always are helpful and kind

the breakfast was amazing so much food

it is good to have the space for them to visit, and to have our own sitting and kitchen area

some issues with having guests and they change over $200 for laundry

not enough towels. laundry took too long

the gym could be improved. very limited equipment

the smell of the kitchen permeates the corridor

utensils and other kitchen stuff are not instantly available in the room

we were given misinformation a few times, and room service orders sometimes took up to an hour to arrive

everything good excellent gym restaurant spa staff

nice buffet breakfast; lively music at the bar

no bar by the pool, no mini bar and room service close s early

great staff and excellent breakfast. restaurant is also good.

the laundry was incredibly expensive, and the wifi cut out few times for a few minutes

communication was very poor. bad organizational skills in regards to extra services like laundry

it is not always that you give your clothes to laundry

laundry very expensive.

laundry was overpriced (30 dollars for 2kg

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

the gym could be better

breakfast was nice and the staff are super helpful

large breakfast with many choices

cost of the laundry was extortionate, basically 11000 for one pair of socks if we understood it correctly

all incidentals at san fernando, laundry, menu prices at the only restaurant, (dann carlton has three) were

the laundry services it cost me a lot for little clothes to wash

prices for the laundry service was rather high

a but unstable wifi

amazing roof top bar and stunning views over medellin

noise on the 4th floor when partying at the bar on the 5th floor.

room electrical key / delay in breakfast

parking was not a problem at any time we came back to the hotel

i wanted to try out the spa but when we got there at sometime after 9am, it was all closed

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

laundry service was not good

very modern and clean , comfortable, the breakfast was excellent,

the city view from the room; the friendliness of the employees and the delicious breakfast!

wifi connection was poor. it continuously went in and out of service. it needs work.

we also took tide pods for the washer but they probably have some laundry detergent you could use or buy

laundry service with no fee

rooftop jacuzzi and available laundry machines were also appreciated

the staff is very attentive and kind, the rooms are beautiful and clean, laundry is free of charge, the breakfast

helpful team, good bfast and great washing facilities for laundry. fantastic location!

hot shower; smooth check in and check out; very good staff service including housekeeping and laundry; excellent

do not get the laundry service

twice for laundry

the service and the laundry prices

not a negative on the hotel, but once we converted the peso to aud we realised how expensive our laundry service

laundry service was fast and affordable

they do have a laundry on site with reasonable prices (we used it

the laundry service a bit expensive but was quick and convenient

good airconditioning and laundry service

unclear information about laundry service which is not that efficient due to the fact that is a service provided

my second issue was the laundry price

the hotel also offered to do our laundry, but then they charged us for it

breakfast options a little limited. laundry v expensive - and overcharged ( refunded)

breakfast with fresh fruit, fabulous croissants, and a choice of eggs. very good. homemade jam.

s absolutely beautiful, the staff could not be more helpful, breakfast was outstanding and the location was

a few coffee capsules and when we asked for two more we were asked to may for them also the laundry service

year s party was terrible, laundry service works weird, needed to explain how to wash, 90% of workers cannot

for example laundry, where they charge 5 usd per underwear and 10 usd per shirt

the laundry service is extremely expensive

is the the laundry rates so high makes no send paying 200 mill for laundry when the unit itself got the night

efficient laundry cleaning service

not do laundry because the only washing machine they got was damaged

they also offer laundry service

the apartment complex offered a laundry service which was helpful

we used the laundry service which was affordable and helpful for dirty clothes

very nice breakfast, clean rooms, laundry service, air conditioning

they tried to charge me twice for laundry service

the free breakfast is great

not really many vegetarian or vegan choices for breakfast.

the breakfast was ok if it can be better its ok

i had a bit of wifi issues, but i spent a lot of time outside, so not being able to connect 24/7 wasn't an

air conditioning, shower continually overflowed into the bathroom, wifi was terrible, no fridge or even ice

4 parking spaces only, you better arrive early if you want to find a parking spot available

wifi connection was poor

wifi was slightly patchy at times so we had to switch it off for much of the trip

they did my laundry on a day that was closed and were available for anything i needed

wifi

good location the room clean nice bed to sleep the breakfast wifi was very good

besides, the hotel has great localization, the breakfast is very good and the rooms are clean

breakfast is delicious although the portion is small

free breakfast with really friendly lady who was a great person to see first thing in the morning

the breakfast was delicious

breakfast was great, room was clean and modern

comfortable, hot tub was great, building very secure, staff was super friendly and helpful, the breakfast was

breakfast was great with eggs, pancakes, fruits, cereals, orange juice and much more