nice hotel, good location, comfy beds, laundry room, big parking, nice staff

s only one thing keeping me from rating 5 stars for facilities - the pool was cold

the noisy air conditioner, and i thought it would be nice if there was a cocktail bar available.

clean, huge room, very safe location and free parking.

ample parking

i appreciated the laundry room

really like having an opportunity to do some laundry with a hotel as a lot of people are on roadtrip

they do not have any self service, laundry machines

no laundry

best pool always warm

wifi needs to be improved.

the location, cleanliness, the pool and breakfast.

gym facilities

the pool and spa were non functional.

the breakfast was really good

located clean and comfortable, gym and pool were great and well looked after, all the staff very friendly

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will

cant complain... the only thing i didn't like was no indoor pool or hot tub

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will

would like the hotel to be very clear about the cost of having a pet and pet size ( no dogs over 40 pounds) and

laundry service was not collected and brought to your room.

clean, great staff, pet friendly

pool area could use new lounging furniture more comfortable open bar at 2 o clock.

in fact one day after room service, the door was not fully closed

california breakfast, nice. room service got order right everytime.

great breakfast, large rooms. good laundry facilities.

laundry facilities as we had 2 kids with us and was in quiet location.

loved that the windows were fully open able and glad there was on-site laundry

loved the restaurant a parking lot away from the hotel, as well as the trader joes right

clean with good size rooms. great staff pool little golf putting course

laundry needs to be dropped off before 9am, they will not pick it up in your room

tried inquiring about getting in from laundry but had no response

no laundry facility

we wished there was a pool and laundry facilities on site.

the gym had everything we needed

there is a laundry available for the guests

clean room, refreshing pool, and delicious breakfast.

great location. pool was awesome. the staff excellent and the room very nice

clean, well laid-out, good location, beautiful pool, good breakfast.

clean, well laid-out, good location, beautiful pool, good breakfast.

in huntington the value is better, room comes with slippers, robe, toiletries, dirty laundry bag, 2 free daily

there's is a laundry facility

bar service was slow needed two servers on a saturday night

good access to gym facilities and clean outdoor pool

pool and outdoor seating area were a big bonus, as was the gym and bar

the laundry room smelled so bad, we just turned around and walked out

the hotel was clean, the staff courteous, room service was excemplary, pool was great

parking was a little inconvenient , my wife is disabled

i didnt like that the bar was right in front of the elevator

pool, patio, full bar, and restaurant

the amenities offered were great, laundry services, gym, pools and jacuzzi, free wifi, and complimentary

comfortable and cozy room laundry facilities

self laundry service was great and the overall experience exceeded our expectations

great rooms , pool , laundry facilities ve very friendly staff

guest laundry very useful

spa facilities at core

shout out to jessie on the bar and jessica in the restaurant for being awesome

room was very spacious and comfortable, loved the fireplace in the room and was attended extremely friendly by

the gym was across a huge highway, the restaurant and bar seemed like an after thought and not

spacious bathroom and the fireplace was an added bonus

wifi constantly went out

stayed in a suite that shared a wall with the kitchen

room service was slow and food was average but pricy

the bummer is the the bed is right up against the wall of the kitchen

kitchen wasn t open and menu was much reduced and we were charged the same, morning room service menu was

service hotel is very clean and has all the amenities needed from laundry to pool to computer and the staff is

cleanliness and breakfast and their laundry machines

great location near things to do. heated pool. free breakfast.

terrible wifi for school or working . overpriced

helpful front lobby staff; very clean facility; fitness room had great variety of modern equipment; breakfast

then put in a room where all you could hear was the dryer from the guest laundry

probably a suggestion for the guest laundry can be upgraded to credit card tap/ cashless, so the guest don

if we would have stayed for more than one day we would have utilized the full kitchen

noisy room as it had the pool area under to be woken early and partying being kept up late

pool was greatly appreciated , especially because it was at least somewhat useful as an exercise

room service wasn t responsive, i literally waited for an hour for a call back and was waiting

t like having to walk through the spa to the outdoor pool

kids loved this hotel- there were fun places to hang out for kids, adults and families alike

finding the mini golf and soccer area

2 preteen boys had a fabulous time in the pool and arcade.

the place was so beautiful, the pool was clean and the pool side bar food was delicious

circular pool is super nice and fun for kids

we stayed in the spa tub suite

huge plus, winery free bike usage spa heated pool amazing staff (positive energy making us the

heated pool

laundry was very high ($) so i didn t use

clean and comfortable. restaurant and bar onsite.

the location was perfect, and i loved the free parking

great location, friendly staff, plant of parking space, early check in, and etc

into the parking lot was a challenge and the street is four lanes with a divided barrier in between so you

sofa bed can be used without extra charge laundry service was free guest's request was attended to quite fast

pool, laundry facilities, breakfast and friendly staff

to onsite complimentary laundry room

they just got the laundry fixed, the price for drying is much too high

they also have laundry you can do for free while you stay there

loved the overall facilities including the pool and how pet friendly the hotel is

the pool bar service was super slow on the first day but they offered free drinks and didn't charge for the

it's more like a summer camp for kids and event place with some rooms/cabins added

room was said to have a mini bar but we could not find it also website stated there were 2 additional restaurants

location is good. gym and pools are good.

it into a plastic cup, late night desk clerk who took forever to check us in we were told no laundry facilities

gym could be better

they do allow pets, but not for a reasonable price

were great, large and comfortable, staff very friendly, and the food in the bar was exceptional

it was a weekend so there were kids running up & down the corridors awful

24/7 laundry room availability was ideal since we would usually get back to the hotel late and would

com it says that there is a washer, and i was hoping to do laundry

kids liked the pool

staff didn't limit guests in time at pool

breakfast hours could have been earlier, say 6 or 6:30

it sounded like an uneven load of laundry on the spin cycle

breakfast was phenomenal

room and breakfast

the rooms has kitchen microwave exelent bath

the parking

stayed 3 days with no towels we requested and they said they are all in laundry , it was cold their heater did

t work so she moved me into the room right next to where the hotel staff works from and does laundry out of

no tv remote available, the phone nor wifi didn't wok as stated on website

aircon unit was in the kitchen not the main room

paid extra for the kitchenette, which was nice, but it was more a table to eat at separated from the main room

laundry room didn t open till later

the mattress and we have hit our legs on the metal hooks it had, so many times, especially the kids

loved the breakfast

with free parking, good selection of breakfast, wifi, and a pool in a courtyard how can i not like this place

gym was sub par

the gym would ve been perfect if it had a bench that s about it tho amazing hotel

premium wifi was not worth the $5 i spent to upgrade it

should have a room service

no amenities at the hotel (breakfast, pool, gym, etc

pool was lovely room had everything you needed

numerous features such as laundry facilities, a gym, a business center, and a 24-hour front desk

reasonable cost for laundry

you have a wonderful location and everything a guest needs - laundry, dennys, pool and comfort.

all the laundry, cleaning, and disinfection of our belongings had to be done by us, at our own time and

there is a nice laundry room, and there is a pool and hot tub

the laundry room

the breakfast bar was great for kids with waffles, whip cream, chocolate chips and chocolate drizzle

the breakfast was really delicious, and the staff was all so kind and attentive

friendly staff especially sam, the exceptional manager and merva in the breakfast area

the breakfast was good and convenient

great hospitality. laundry facilities on site.

from the room, pool, gym, laundry, fireplaces in lobby and dining hall

had jacuzzi and laundry room

staff, very clean, nice pool area with hot tub, fresh breakfast with a variety of options, laundry facilities

only 1 laundry room

great bed linens, strong wifi, very hospitable staff.

an additional choice of bread and include orange juicein the breakfast would be great

tight parking although free and close to the rooms.

service was exceptional - from friendly check-in to support with our breakfast, parking, and bags

as a guest, you are given a menu with breakfast options that will be delivered to your door at your chosen time

of the restaurant and even to do a small bag of laundry are quite astronomical

ordered room service for breakfast the first day and it was excellent

comfortable bed ,clean , modern , room service quick ,wifi okay

wifi was not good

i wish there was complimentary breakfast but not a big deal.

we were near laundry area

laundry was a bit expensive,

the room was clean and well supplied. laundry facilities was a plus.

was assaulted in the laundry room by a man and his wife

i was warned of room by laundry room (noise), but chose it as i stayed for only 1 night

kind people, the bar menu, the lovely smell of amalfi coast

food was lovely in the restaurant and they were very child friendly great kids menu

food or bar, pool had no light safety issues, room had maintenance issues, no business center, wifi worked

we thought mini bar charges were reasonable and there were no hidden extras to our stay which felt very luxurious

it's conveniently located. the staff is exceptional. the room service food is decent.

need to put nonstick pans and spatulas and just bare minimal things in the kitchen s

the wifi is low-security

the small kitchen in the room was a real bonus, rooms are very large

very spacious room, excellent bed, well equipped kitchen/dining and 2 walk in closets

pool, no gym and no bar

nice salt water pool

bar was really nice

not instructed about wifi listing says it includes breakfast it does not

wifi is not working well breakfast voucher is a bit poor

i loved that i had a fridge and microwave and the property had a spa and pool

needs a pool if i bring the family

would make this hotel even better would be the addition of a swimming pool, which i gather may be happening soon

we enjoyed family time in the city with our adult kids for a celebration

they are super kids friendly, waited us at the lobby with toys, amazing breakfast, perfect location

breakfast could be improved: expensive for quality and quantity (pancakes) and some staff too

the entire week we stayed there, we had to ride a service elevator together with carts of dirty laundry and food

small smelly pool area overrun with kids

grand old hotel with great bars, cafe, room service

walk or have a shuttle take you there which i didn't mind but can be a concern for families with kids and those

the facility , restaurants , gym and the proximity of the hotel from nearby attractions

pool, large lounge chairs, stocked kitchen, ocean view, large rooms, free bikes, small store

the pool and spa area with fire pit

close to freeways, the staff was very friendly, clean hotel, excellent parking lot, great coffee every morning

in the pool and hot tub area said the hours were 6:30 am - 10:00 pm; but the facility didn't really open

pool could have cleaner.

changed rooms three times, balcony door wouldn t lock, laundry not collected, no water available in the gym

the partner spa is gorgeous (such a good body massage

room service food not good

fully equipped for fitness with a professional gym and yoga studio, as well as a great spa and sauna, cold

a $5 fee to delivery for room service

laundry available at the apartment

then i was shocked because the price of laundry was 275$ which is in fact cost more than the clothes itself

there is a fun rooftop bar here but it s more like a club and was super busy really early on with no residents

hotel is stylish and the one bedroom suite with kitchen was spacious and clean

gorgeous courtyard, pool, lobby and coffee shop

small bathroom room nearby elevator no breakfast no express laundry no arabic tv channel

my first room was next to the laundry chute which crashed and banged about every 15-20 minutes

noisy laundry chute when the cleaning staff dumped linen from the rooms above.

being next to the laundry chute.

it is an extremely pet friendly hotel in a pet friendly vacation area

laundry, dinner service, etc

no laundry room either which would have been really useful

05:40 the laundry truck pulls up and the next 15 min

room service once per 3 days that is fine, but no equipment to dry your towels

gym was small but everything was clean and worked

also upon check in i was given a laundry basket to help carry my luggage to my room

every time the elevator would arrive there would be a hotel worker with a luggage cart, or a laundry cart

in particular, i would like to thank heidi and joy who made sure that my laundry was sent and returned in time

rooms were clean and my kids enjoyed it

still a very uneasy feeling when you’re traveling with 2 small kids

pool lovely

parking and room service prices were expensive.

room service after 3pm despite having printed menus stating otherwise

anyone can use the pool as no key card required to enter.

wait staff in the dining and bar areas were mostly okay, but the space is uninspiring, and you have a couple of

room was right at the front of the hotel so there was a lot of noise from reception and the laundry room opposite

laundry shop is just 8mins walking distance

wish it had onsite laundry facility

:) you could find restaurant, cafe , supermarket and self laundry within walking distance

parking in the hotel for 23$ per night

gym facilities are not the best, our room looked over the spa, not ideal but not terrible

there s a small swimming pool, hot tub, and also a gym on the second floor

not walkable for families with little kids

i did not like that the swimming pool and hot tub were outside. it was too cold to use.

the pool was really heated

no laundry facility for guest to use

no heated pool.

there is a small pool - we used it once

free wifi and free parking

wifi had good speeds.

the wifi could be better

it was our anniversary- chocolate covered strawberries and sparkling wine, upgraded room, rose petals on the

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

room was comfortable and patio with fireplace and jacuzzi was very inviting and good place to have breakfast

spa was very exclusive and a premier experience

breakfast is expensive but really good

pool and spa overlooking the santa monica pier, the amenities and friendly staff

amazing gym spread over 2 floors

problem with homeless people and did not feel that safe when walking around at night with the kids

kids really enjoyed the proximity to santa monica pier and the rides

very beautiful hotel. staff exceptionally helpful. pool and gym space great. laundry very clean.

modern, comfy beds, decent shower, nice breakfast, pool was cute, gym was good, laundry facilities useful

guest laundry and a starbucks to get a decent coffee were a very nice touch

great location, rooms, laundry service, very nice people at reception.

absolutely loved my stay here and as silly as it sounds, one of the highlights was coin operated laundry machines

liked the staff, bed, shower, morning coffee, gym, restaurant and service.

room service is almost double once tax and delivery is added on which is confusing since it s

no breakfast or room service

pool outdated and not staff to moderate the kids

the price for the room is really high, other things like parking, breakfast or wifi are not included and are

parking in the same building half full, laundry self-service 1,50 washing and 1,25 drying

), laundry room, and parking garage

the laundry machines were not working properly (we had to pay multiple times for the same load).

location was good, easy to get street parking, laundry room, nice & clean hotel.

we also used the laundry very cheap and easy

great location right on the beach and close to the pier good gym good but pricey breakfast

everything was very accessible, 2 restaurants, hospitality bikes , pool... top notch!!

the front desk was great very accommodating. shy was awesome the spa staff were superb

beach chairs, bikes, pool, view, vicinity to santa monica pier, to 3rd street, staff so super friendly, vale

housekeeping and room service very efficient

cost to get your laundry done on site, just a simple wash, is absolutely insane

or something in the wall making noises all night and be prepared to be rudely awoken by the laundry vehicles

the pool and the spa are fantastic and you have a clear view of the pacific ocean

the breakfast was good and the staff we dealt with went above and beyond, especially jesus in the

& there were never any servers at the pool like there normally are so both days we had to call room service to

laundry facility would be a plus

there was no laundry facilities.

poor wifi.

allowed early check in

was very grateful for an early check in

staff and overall service was amazing, my family and i enjoyed spending time at the pool with fire pit, we order

the location is great, the gym is good, bed was comfy

staff rooms and location. availability of bar and restaurant on site was great too

the staff were lovely. gym and room are great too. food delicious

parking is expensive. hotel bar drinks are overpriced

there is no gym, pool, laundry facilities that we could find, or ice or vending machines on our floor

was not always comprehensive, could have laundry service and restaurant is a bit too expensive for the quality

i had a meal at the restaurant that was outstanding, as was the room service meal that i also enjoyed

the staff was excellent for in room service and the hotel room itself was beautiful

it's been on our list since my kids began college at ucla

to the entrance to help with our younger daughter staying with us, they assisted my husband with laundry (they

breakfast, laundry, location

what would have improved the stay would be laundry facilities that were inside and available all hrs

tiny laundry room outside in parking area and we had to wait an hour to be able to use them

the guest laundry was scary. you have to go outside and walk through the side parking lot.