the essential needs of motel lodging were all there, including a coin laundry which worked fine

the grounds were strewn with garbage and cigarette buts, the garbage cans were overflowing, the laundry room

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

room we were put in near laundry room

lumped up, wifi reception poor, a/c noisy, no guide on tv or hbo, bright light outside window all

location, great room and bed really nice breakfast, laundry room available and at a reasonable price

loved the gym and the pool

they allowed us a late check out as we had an evening flight

nice selection of breakfast

clean & comfortable- breakfast was excellent!

been staying there a lot and they closed truck parking

lots of parking. cookies and coffee all day.

very nice staff extremely clean room good parking pool was clean good breakfast

very clean. pool area was exceptionally clean for being an inside pool.

the room was clean and spacious. the gym was pretty good. the breakfast was great!

only place in marion u can smoke n have ur pet with you

location was great. they accepted my pet.

the was a laundry and it was clean

pillows, soft sheets, comfy bed, beautiful view, nice pool outside overlooking mountains, friendly staff

parking was a breeze, and they options for electric charging stations as well

the staff is wonderful, its pet friendly, the pool with toys for the kids is great!!!

location and pool

were put in a room way in the back of the place, near the laundry facilities or restaurant

the gym facilities were far better than most hotels

room service menu was rather limited

ambiance, history, customer service are bar none

selection for kids is not good but they are always willing to pull a kid friendly item from the back which is

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

parking lot well lit

clean pool and hot tub!

the log in to wifi was confusing.

location; very clean and convenient; decent breakfast with outdoor patio

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

laundry room on-site

full kitchen with full size fridge inside dishwasher

with a family of 6 can be challenging, the large rooms and kitchen were perfect for our large family

nice size kitchen

hotel amenities were very cool: pool area, roof top patio, laundry

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

it has laundry facilities next to the swimming pool and work out room

the gym and pool area were well equipped and easily accessible

the edge of downtown ample parking, clean,great, breakfast very nice facility

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

we also made use of the self service laundry whilst we were there which was a great help

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

suggest u place a few chairs in laundry for folks who want to stay w/clothes &

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

we brought our own laundry down front attendant not sure about the laundry

no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

shocked to learn there was no laundry facilities

the pool/spa area. breakfast. water fountain with water bottle fill. cleanliness.

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

had decent parking, well lit.

i'm sure kids will love the pastries, waffles, cereal, two kinds of sausage and juice

also a gym open 24 hours

i did do a load of laundry, $5 plus soap

liked the pool, patio and bar area.

the indoor pool.... the water temperature was ok but the air was to cold

location, ease of parking

kind of small parking lot area

i used their laundry facilities

we used the laundry facilities and found them to be clean and in good working order

very clean. guest laundry on site. and the subtle hidden jokes all over.

thing that sucked was that the indoor pool was not usable at the time and that could've kept the kids entertained

lady at breakfast was super

reception staff, swimming pool, spacious room, laundry facility

they also have laundry for guests, which came in clutch with an 18 month old

only one elevator and it broke down briefly. not many laundry washers and ice machines

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

good size room, it was clean. breakfast was good. good to have free parking and a laundry room.

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

having laundry on property was great

early check in, wonderful big suite, very good breakfast with lots of options.

i understand it's a pet friendly hotel and i'm an animal lover, but spraying or fumigation is required in

we loved the color palette the details in the room, great kitchen

they brought 1 & said all others were in the laundry

pet fee is very high. they charged $75! on-site laundry had broken machines with no

wish the bar was open

wifi kept fading in and out

the next night i ordered room service and opted for the fruit again

very comfortable and free laundry facilities were a great convenience.

the smell was not pleasant. it was like dirty laundry everywhere.

room was in lower level where could not get reception and was next to laundry room - very loud in the morning

no guest laundry breakfast cost to much parking sucked if you have a big vehicles

the only thing i didn't like was the lack of a laundry room, which the holiday express hotels all have in the

it is convenient and we appreciated the laundry facility

this is strange to me but they didn't have those small plastic bags for laundry which i found strange

not kids friendly as kids can open the bathroom door anytime

location, comfortable, and parking, pet friendly with a public park nearby.

wonderful gym

maybe it should be a fusion kitchen, but it wasn't tasty at all, it was just awful

lobby bar is perfect place to relax and listen to great music

no room service

great location helpful staff awesome bar area with live music tesla s to transport us around

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

delicious breakfast. excellent service

convenient location. super friendly and helpful staff. nice rooms. pet friendly.

i'm glad the gym was not busy otherwise the massage might have been interrupted

we got plenty of great restaurant and bar recommendations

pet friendly

parking on site an laundry very useful

hotel room, laundry room, parking

liked the open lobby with bar, pool table, games for kids & foster doggies, meeting doggies in the halls

excellent location for foodies & bar fly s

location, pool table, balcony, pool, and pet friendly! loved it!!!

i showed up they told me i had only registered as an individual and charged me $--- each for my 2 kids

the person on the phone had a chance to let me know the restaurant was closed and there was no room service if

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

convenience to walkable areas. pet friendly. front desk service very accommodating.

and surprise of pet fee , added during cost after booking/choosing pet friendly room

rooftop bar sunset was the icing on the cake

roof top bar on the ninth floor was excellent.

rooftop bar closed earlier than we would have liked for a weekend. small thing.

like that i had to pay for parking, there was no refrigerator in the room and there are no no -pet rooms

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking

had a full laundry bag of clothing that was taken from our room by cleaning staff

amenities nice appreciated the laundry so we could pack less for the trip

the pillows were terrible they reminded me of a sack of laundry

gym was cramped

the wifi was awful. i ended up just using my own service. the water pressure could be better.

also, how about having some laundry bags for patrons dirty clothes

i didn't realize this when booking but the hotel did not have any laundry, and that would have been nice to

no free breakfast but they have a restaurant downstairs that was pretty good

the bar is a nice place to unwind with a drink

new towels not offered / room service due to covid

+ comfortable and clean + close to downtown + stable wifi + spacious room

a fan of either the hotels, asheville, or tennessee policy on one drink per person and no room service

the room service was quick and fresh

hardware except the wifi are perfect. i really enjoyed the variety breakfast. location is great.

unexpected charges for parking ($25/day and pet fee ($75).. location is at the edge of

the indoor pool was clean

cleanliness and amenities such as the free drinks and pool

free drinks, free arrival gifts, and free breakfast

they offered us water, and one complementary drink from the bar per night

the embassy suites by hilton always have the best breakfast.

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

the breakfast buffet had lots of choices

parking. access to building. location.

kitchen was nice

then once i got there at 10 at night there was absolutely no parking, i had to park in the medical center next

was stuck across from laundry room and ice maker

not to mention countless loads of laundry along with hours of cleaning the car and house making sure we didn

have to go off-site to do laundry

no laundry. very noisy. not as clean as i d like.

only complaint was that our room was so close to the maid-housekeeping laundry and office rooms

our kids enjoyed the indoor pool

free parking

parking was easy and close

a little noise from kids next door but only for first night

gym and pool

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

laundry bag was not in closet to take home dirty clothes

there was no detergent in the dispenser in the laundry room.

we were there for a baseball tournament and needed a laundry

laundry facilities, golf course, breakfast!

breakfast included only means you get a credit to use at the restaurant or room service

hotel as a whole was well maintained and designed. restaurant and spa on site.

room service breakfast had good options and was delicious

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

pool closed too early.

new, modern rooms. great breakfast. good parking and location.

no towels at pool

less than 1 day before arrival that indoor pool was closed

laundry facilities didn t have detergent

i love that they had a laundry corner - very convenient

close to biltmore and biltmore village. also like the laundry facilities.

of room , right across from vending machines, laundry and elevator

good guest laundry.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

not enough washing machines -- it was hard to do laundry.

from the complimentary breakfast to the clean rooms and clean facility to the all day tea, coffee, and hot

the pool are was over run with kids. we took are of that. we got pool time.

also enjoyed the free parking

no laundry we needed wash clothes nearest laundry was 4 miles

was right next to the door where they had the cleaning supplies and laundry

noise from the road outside, no laundry facilities.

most places i stay like hampton inn or fairfield inn have laundry facilities so i didn t think i was asking

wanted to know if there was a laundry nearby

are no laundry facilities at the hotel

full laundry bags on floor outside our door from before we arrived, entire time we were there

no laundry

no microwave in room no room service to give u clean towels or make beds

no room service

barrier to doing laundry was need for tap to pay

the gym and laundry facilities always kept clean

breakfast was good except i'm used to making my own waffles but they had them pre-made and they

i enjoyed the indoor pool

breakfast was excellent

to room across from laundry and someone decided to do laundry after 11 p

and my room was next to the guest laundry which was used late into the night

size room, cookies during day, coffee out always, hot breakfast and laundry

i used the laundry facilities and they were great

laundry facilities could have been a bit nicer

thing i didn't like was they were doing some renovating and there was some things in the parking lot taking up

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet

the breakfast was quite good, and the staff were really nice and friendly.

had to park my pickup truck and trailer down the road, because the parking lot was small

the parking was free and plentiful

she offered a late check out, but we needed to get on the road

in addition, the property failed to disclose a supplemental fee for traveling with a pet

awesome gym

renee at the bar was awesome she made sure we were fully attended too even when we sat outside

there was not enough parking.

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

nasty smell on 2nd floor in laundry room

laundry should be free to customers.

employees were nice. laundry facilities

i loved that i could do my laundry on site before heading home from

my kids however loved it

always like this hotel because of the breakfast, pool and spa

jacuzzi and indoor pool

always a parking spot

really good breakfast

handy to have laundry room

laundry facilities

exit ramp from the parking lot to the street does not safely transition

thank you for the lights in the parking lots

especially liked the fact that they were able to accommodate our request for an early check in

they have laundry machines, too

my room was right next to the laundry room so i was disturbed my entire sty

laundry hanging in the top floor front window. characters loitering on property.

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

there were no laundry bags, the shampoo seemed watered down

we used the fitness room and the laundry services to do a load of laundry no complaints

clean. has laundry. friendly staff. reasonable price.

they have on site guest laundry

pool is open til 10pm, and laundry room was clean

also the gym and indoor pool were not available