every time i dozed off, someone jumping on the bed or running above us (kids), someone talking in the hallway

location is fine. package was without breakfast.

that was disturbing especially since some guests party at the rooftop bar on top of the hotel and hence make

was given room in the 6th floor which is right under their rooftop bar

the olio restaurant had great breakfast and food

good, but they only have laundry service on tuesdays and thursdays

laundry facility

nice lobby, friendly staff, free wifi, clean & quiet room

they didn t have room service which meant extra cost to eat out or order out with delivery.

dependable quality. great food and service at bar . good towels and hot wter.

laundry room was out of order when we arrived and when it was fixed the room got way too hot

laundry needed new dryer my clothes didn t dry and i had to do it twice to dry

there, no service except 1/2 reception personnel - costly wifi not included in pricy room rate - laundry service

it was a bit disappointing that the laundry was

only compliant is the pool was shallow. that's it, everything else met my expectations.

laundry facilities were amazing

didn't have a concept 2 rowing matching in the gym

room with kitchen -fridge, microwave, and stove top- bar seating, big bathroom, good storage and surface

pool temperature could be a little warmer

the hot tub was closed during our stay and the breakfast was the same each day.

self-service laundry on level 10 was a nice extra to have on hand ($2/load; exchange cash for quarters at front

plus is that there is an available laundry machine in the property

laundry only had one washer and one dryer, the dryer didn t dry our clothes even after going

laundry washer and dryer should work efficiently, clothes are not dried up inspite of running the

laundry located conveniently & front desk was always helpful in giving us change & the whole staff

clean room, has laundry and near everything

comfortable for short/mid term stay. laundry and something to eat and drink available easily.

service was on point laundry avail for guests and easy to use, also nice and clean spa and swimming pool was

to hang your clothes, ironing board and iron, card access for ice dispenser, vending machine, laundry room, pool

i really liked that they even had a laundry room, a full load w and dry is under $5

great to have onsite laundry to catchup washing too

was perfect, not only the room but the pool, the laundry, etc

my suggestion is to extend it to 10:00 am so families with small kids don t have to get them out of bed early

the spa wasn't working

we liked the outside activities for the kids, checkers, connect for fire pit and hot tub

laundry dyer, even on high, took too long.

room size was great. it was great to have a guest laundry.

was so nice loved that we could do our own laundry

nice neighborhood, beautiful courtyard with pool.

the tv wasn t working when kids woke up. had to call for assistance.

staff was amazing and the breakfast was great. room was also very nice

indoor pool.

breakfast was great

breakfast was great, lots of options.

24 hours gym

both buildings has a coin operated laundry room

change machine in the laundry room

the room was comfortable and i enjoyed using the very reasonably priced laundry machines and the pool

friendly staff great location had a coffee shop laundry room, sauna, pool to me will be staying there again had

the laundry room is too expensive

room was located next to what seemed to be the storage room/laundry room so there were some noises throughout

it had everything near it from whole foods, to a nice laundry mat to good restaurants, and great attractions

good hot water and excellent breakfast

my kids were content with breakfast choices

do wish the diner next door would not of closed but the hotel did have a good breakfast available in the

if you have a room near a laundry or maintenance room you will hear the door slamming even during the night

very nice staff. laundry room has a microwave and rooms have fridge.

had to travel across the hotel parking lot just to get ice in the laundry mat

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

couldn t get in the pool because all the families and their kids, but that s here are there

additionally, the swimming pool was located outside the hotel and was shared with the neighboring hotel, which

the staff were excellent, especially dennis in the bar and luke and paul in the restuarant

they were able to help us with the shuttle though we did a very last minute pre check in to the hotel

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution

we enjoyed using the heated pool at the neighboring safari inn, and the hotel shuttle made getting around

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

quiet and family friendly even tho we have no kids.

it provided me with a last minute reservation and i wouldve loved quick, complimentary breakfast but i knew

when requesting room service for new bed sheets took more than half a day to receive them

continental breakfast available and no room service is available

freezing and uncomfortable bedding and when i asked for another blanket i was told no one did laundry that

laundry was broken during the first couple of days

the staff ! and the laundry machines where disgusting

the laundry facilities were good other than having one dryer not working

there is coin operated laundry here at $2 a load, again it's a pretty dated room

and bar closed at 3 on sunday afternoon

fabulous staff and fantastic location + glorious swimming pool.

i have stayed their multiple times given the proximity to my kids apartments and the ac units are loud and

the pool is nothing really fancy, but feels private and is a nice bonus

design, location, on-site restaturant and pool area.

good location- 2 mins from metro communal room by reception housing laundry, microwave etc

good laundry

laundry and business center were really handy

microwave and laundry on property

fantastic for metro, pool was brilliant, bed was huge, shower was powerful, staff were helpful, laundry room

i wish to have more washers and dryers in guest laundry.

the breakfast was good and always full of food, they had coin laundry service and a

they didn't charge an too much in the guest laundry

also, it was a nice surprise to find out there is a laundry room on site to wash and dry clothes

breakfast was grab and go with hot or cold option

on site laundry expensive. only a few breakfast options very expensive

the facility is in good condition and has a number of amenities such as a laundry- which we did use

the laundry mat across the street

laundry services inside and across the street as well

located close to a station with supermarket and food just a few yards away and a big coin laundry across the

floor is convenient to the pool and outdoor space, the laundry (for guests), and the exercise room, but not

pool , laundry, and gym centrally located

liked that the hotel had a kitchen and a living room, which made it feel more like an apartment than a hotel

kept property and i liked that it had a mini kitchen, fridge with ice maker, dishwasher, pans, utensils, etc

the lobby the section where you have dinner at and breakfast the rooms the elevator.

laundry

and, no one told me you had a guest laundry room

laundry room for guests was a big plus

of laundry in the hallways upon check-in

room size was ok. laundry facility was convenient. parking access was convenient also.

have ice machine and laundry room

laundry machines were not working properly, no computer was provided for customers to

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

friendliness of staff, laundry facilities, cleanliness

i like to have laundry facilities no

there is a laundry mat across the street and a grocery store within a mile in either direction

maybe more options for breakfast and other amenities, like a small gym or laundry room would be nice, but like

the breakfast was fine and the coffee excellent

comfortable beds and reasonably reliable wifi

good breakfast as well

laundry room did not work. staff said it did everytime and wasted a whole botle of soap.

our room was on the 1st floor close to where they do laundry & we could hear them all night.

laundry in hallway and exit area, ceiling in restaurant unfinished, hotel is older, it could use

the only thing i would change is they have basket full of laundry outside in the hall

was a guest laundry but out of order and nobody knew when it will be available

property needs to update the laundry facilities

this hotel great reviews was the value for money and the availability of a reasonably priced laundry and tea

i used the laundry facilities, very good

was good that they have laundry facility

laundry facility was a big plus

had to pay for the wifi... that s bad for that kind of hotel.

kids loved the pool

closes early for a saturday night, so you'll have to contend with room service options

the room service was really mediocre , if the room service was good it can be 1010 hotel.

we love the ambience, our room, and the breakfast menu. we have been coming for years.

they did laundry at 5 am. i could hear it in my room. disturbed my sleep.

breakfast was yummy and room service was fabulous.

room service was great, friendly staff and heated pool!

they are pet friendly, they failed to mention a $35 charge until i was billed

room was clean and had good free wifi

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

great food. comfy bed. gym was excellent for a hotel.

stayed at this hotel because it was pet friendly and when i arrived i was told there was a $100 fee for my dog

15 kids under the age of 10 crowded the hot tub

staff was exceptional and the shuttle guy was so nice

hotel great size rooms exceptional staff and customer service pool wet deck was lovely great social place to

the breakfast wasn't the best. the gym wasn't 24 hours. the rooftop closed early.

excelent service at pool bar and chin in ( wish i could remember their names)

my kids were scared and didn't understand

great facility, gym, swimming pool and soft beds.

no laundry bags. coffee was good.

wanted to use the laundry service, and normally you just leave the dirty laundry in the provideed laundry bag,

room service, no restaurant except for breakfast, no laundry

nice pool area, gym and

spent some time on the rooftop patio with jacuzzi, pool and gorgeous view of the huge pasadena city hall dome

spacious rooms, fun decor. excellent rooftop bar and restaurant. best of hollywood views.

pool looked pretty small, but we did not use it

renovated building, large and comfortable rooms, gym, pool, rooftop bar and restaurant, tasty breakfast, very

the inside pool area has become something to look at only, same vide as overall place lost its attractions

hotel bar was closed sunday and monday and the bar at cleo (the attached restaurant) doesn't open until 6

need laundry service.

dirty carpet floor no hotel lunch or dinner offered no laundry services

didn t have laundry place i would like to wash some of my kids clothes

we used to stay here years ago when i would take my kids to universal

also the heated pool was at a really good

crew, and one of the ladies (with the request of maid services washed and folded my laundry

dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we

could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable

laundry facilities for 10usd

nice room , free laundry

theres a laundry facility conveniently across the street

i only wish they had a guest laundry apart from this it was great

it had a few outdoor eating places which were open up late night and had a laundry opposite the road

was on the main intersection and right outside the elevator and laundry room

you have to reconnect to the wifi everyday and reset the door key card.

laundry room

staff was excellent. lobby restaurant and bar was nice and great food and staff

small swimming pool, gym adequate for sporadic use

no room service. could be due to covid

i liked it all. very nice accomodations. a bar would be nice tho

no towels and was told when they came out of the laundry they would bring them, but never did

i learned after leaving that they are supposed to give you free passes to a nearby gym, but this was never

breakfast and rooftop are fabulous

the rooftop bar is incredible and has a perfect view of the hollywood sign

this type of behaviour makes hotel not pet friendly

very clean. nice gym.

nice gym too

drinks at the bar are a little expensive but are really good and strong

over 45 minute wait for a small plate of pasta out of the kitchen at 7:30 or 8pm-the wait staff were running

the modern european charm. the bar is a nice touch.

self parking available & self laundry available

space; plenty of seating; if staying in hollywood it is perfect; exterior pool and hot tub and laundry facilities

we appreciated being able to use the swimming pool and liked that there was a laundry

loved that we were able do our laundry there

there were also good laundry facilities and the pool (and hot tub) were nice

the lobby had a very nice smell, and i loved that there is a bar in the lobby

the food from room service wasn t great

room service food and the hilight grill for breakfast were good

pool rooftop

very good location modern comfortable beds spacious nice gym

there is also a laundry mat onsite

it had a gym, free coffee and a laundry.

location and rooms and laundry facilities.

the hotel offers affordable diy laundry services, which was surprisingly difficult to find in other hotels

also, i liked that they had laundry facilities

large room, good breakfast, laundry washer and dryer are available, good location.

they also have a laundry room which was great

comfortable and spacious rooms. nice facilities like laundry and breakfast included.

i love the fact that there is a coin laundry

good laundry facilities

the bar and restaurant was open til 10 which was lovely after traveling

room clean and updated. nice lobby and gym.

the staff was nice and even paid the pet fee because we got there so late

i have not been to the bar or tried the food but they have great food options near by as well if you don't want

lobby bar and restaurant all new with additional bars and eateries close

the pool bar is terrific but wished for a bigger menu during shoulder times.

amis restaurant is great but restricted menu (not for kids)

no room service and the limited pool bar food menu during the day.

room service menu is tiny. and there are no chairs or a desk in the room.

the second thing, even when the gym was amazing, they don't have water dispensers in it which is again a basic