came to see the room , she was very pleasant but blamed the dispicable condition on an outside laundry and

folders in the room and staff did not seem to understand this when requested also there was no laundry or laundry

the pool, as nice as it is, it was full of swimming lessons, leaving very little room for us.

only fault really was bar staff were very slow at serving

comfortable room with excellent wifi

laundry service was ridiculously very expensive.

were going a wedding and we requested early check in so we could get ready in the room, hotel was booked out

in addition, there was free underground parking and the tram stop was right on the hotel's doorstep, providing

we finally got a night away from the kids and it was the worst hotel we've ever stayed in

very easy access to transport and everyone was nice inside, the room service wasn t too bad either

shopping mall was closed by which was convenient for laundry/shopping/food

wifi is appalling

friendly and professional staff, secure underground carpark with plenty of spaces, good bar with a great selection

comfortable bed, free parking, no hassle wifi

very friendly staff. nice food. comfortable rooms. free parking was very convenient.

breakfast was super

a swimming pool or spa would make it exceptional!

comfy beds, room service

very good hot and cold breakfast, free parking and decent gym, considering it is a small building

very friendly staff, lovely bar also

additionally, the room lacked basic amenities such as kleenex, bottled water, laundry bags, an ironing board,

i don t like coz there s no plastic to put ur laundry..ironing..small fridge inside the room

no laundry basket in bathroom for used towels after shower

great stay very relalxing and the hotel had a pool which is a great which you have kids

staff were lovely and so helpful from the room service to reception, barstaff could not fault any

to move room as was above laundry a bit rumbling when above on floor 2

not saying i brought my weeks laundry to press there but just to freshen up my pants for the night out but that

accommodated an early check in for us which was much appreciated after an early travel with 2 children

the price for 2 drinks at the bar was over 22 euro. very expensive.

very family friendly. staff made extra effort with kids.

no laundry on weekends

our kids loved the smart tv in the room

gym small

great hotel for staying with kids and ideal for matches with a short walk to the luas

great hotel for staying with kids and ideal for matches with a short walk to the luas

no laundry facility

has all you need: restaurant, bar, laundry service (2 day turn around tho)

the room was clean. the staff is very friendly. parking available.

big modern clean room .beautiful mountains view. comfortable bar and caffe.

kids meals were especially great value for money

was noise, i think laundry room which was minimized with earplugs

the rooms are ok- lack simple up to date add ins like laundry bags, working wifi, the shower wasn t working

good for parking and easy to get a tram

the stairway and entrance and free parking.

hotel wifi was good

in shackleton house - it was beautiful :-) stayed with my 2 sisters & 2 kids, we felt like jane austen at

place, loads to do, spa fantastic, rooms quirky, food and drink brilliant

spa training on so couldn t book a treatment , no pool

at one point, we had to locate a large pot in the kitchen, fill it with tap water, and dump it into the toilet

setting with a waterfall backdrop to enjoy while having a top class dinner and with two beautiful bar areas to

then the bar tender brandon was chatty and adviced on different cocktails

breakfast freshly cooked to order and acres of parking

great breakfast and staff were great, perfect location for travel, plenty of parking

the hotel fault but we were woken with 2 phone calls and a room service which we did not

i think they were still working on the spa area as there were builders in that area.

no phone reception in the area and the wifi wasn't working very well for all of us.

were staying 2 families- 4 adults and 3 kids, we've got an upgrade for rooms, got a lovely evening in restaurant

could hear everything in the rooms around us, hairdryers going at 7am, kids crying, doors ( we have kids and

room service is the worst i ve come across

lovely court yard area and plenty of parking.

no laundry bag in the room

were in a deluxe room next to store room/laundry room got wakened every morning by collecting stores and

rooms are fantastic and bar and lounges all comfortable

we are non smokers and stayed with kids so the smell was very unpleasant

30 and i asked could i get an early check in and they went out of there way to get a room ready for

had a room on the fifth floor not sure if it close to an external fan or the laundry room, the door next to mine

the swimming pool is great for the kids

the staff at the reception were really friendly and the hotel was pet friendly!

the gym was well equipped and not busy

was brilliant family room was spacious and very comfortable,pool was like a spa with excellent facilities,staff

always stay here when going to dublin concerts . free parking and bus into city in 20 mins

wifi was powerful and reliable, even in the bedroom

the wifi was quiet reliable

staff allowed us early check in as we were due at a wedding at normal check in time

easy parking. great location. terrific staff. great food.

was poor around the hotel, lots of dirty laundry and dishes were in the corridors

dirty laundry bags, dirty towels thrown on the ground and rubbish everywhere

card amount 20 euros and when i asked about that i received an email stating that this is a laundry service

was clean however corridors had laundry bags, rubbish bags, empty bottles, plates and glasses everywhere

sure if rooms weren't cleaned and towels replaced due to covid 19, or were we supposed to leave laundry out

from the laundry/kitchen which was only noticeable when the windows were open

also there was no price mentioned for the laundry service, so upon check out

location and the building itself was beautiful - great downstairs bar - breakfast was

loved it spa is minute walk away.. village is less than 10 mins away.. amazing breakfast

- average breakfast, bad coffee - would be great if room service was available and also slippers and bathrobes

small rooms with poor laundry facility

we got early check in.

was cold, early check in room was not cleaned after previous occupier the night before

all persons in the party enjoyed the well presented rooms, bar, restaurant and gym

price of room service

no laundry plastic bag

room had no wifi

the gym is not yet open

were excellent and super accommodating giving us rooms next door to each other and giving us an early check in

would recommend more choices for food for room service after the restaurant is closed

room service options are very limited

close walk to city centre really, roof top bar with great view of city

rubbish room service. the forgot our order!

music in the bar (dance music) didn't match the ambience, and was sometimes too loud.

didn't use room service but overall, a comfortable stay

gym was good and the rooms big and

the wifi connection wasn t strong enough and we were given stingy portions of wine

location, friendly staff, great room with comfy beds and blackout curtains, very accommodating of kids

pizzas that we got for room service were poor

no bar due to refurbishment.

only complaint would be the price of the laundry service

clean towels has a strong scent of laundry detergent

the location and beds are perfect the breakfast was good too.

fast food room service

beautiful reception. great room service- quick and efficient. fab swimming pool/spa.

cleaning and laundry of high quality

location, uniqueness of the building and interiors, on-site parking.

breakfast - excellent location and staff super nice bar with outdoor seating , comfortable room

also liked the street and the parking and the umbrellas for use

we wont do that next time as the room we stayed in previously had a fireplace and huge bathroom and was a nicer

was a little tricky going around the 3rd floor with 2 kids and the suitcases because there are a few steps

was good, wifi was good, lift worked, good bar with pleasant staff, reception lady also good

was a great hotel, so much food for breakfast and cooked lovely, really recommend this

room was clean and room service did a great job

it was lovely a great room lovely staff very helpful and polite great location the kids loved it

also, when i had some laundry done, i was told consistently that it was 12 euros, but when i went to pick it

i also really appreciated their quick laundry service

elsewhere for laundry service

manager added money to the cost of laundry. we agreed to one price and was charged more

there was no room service at all

they also provide laundry both wash & dry for 12 euro all together

was quite expensive to do the laundry

great laundry service too

parking on site, very close to supermarkets (tesco, donnybrook fair), a laundry machine (k petrol station),

view, friendly stuff, cozy atmosphere, fast laundry service, nice breakfasts

menu was awful along with the food that was served up not much variety didn t cater for kids the food was

he served us in the bar at night and made our stay very enjoyable with his great service and humour

place to stay well located for temple bar very nice rooms and helpful staff over all a great hotel

great location for the 783 dublin express bus stop (right at the side) and 20 mins walk to temple bar and great

poor quality lounge bar good and drink

there is the cutest little corner bar next door

breakfast was exceptional and we welcomed having options

while not specifically a kids hotel, they were welcoming and accommodating to our 3-year-old and didn

location, that they would let us bring kids , breakfast was delicious

the drinks at the bar are

the hotel staff were really friendly from the laundry, dining, bar

was cold and woken very early due to noise from laundry been delivered/ removed

woken by delivery and laundry operations early in the morning.

first hotel where not even laundry bag is provided if someone wants to use the facility

as well as sounds from the ceiling outside the bathroom, sounded like washing machines doing the laundry which

breakfast was good.check in and check out fast,had laundry facilities

breakfast was very welcoming with plenty of selection - its the only time kids

not recommended for family travelling with kids

paid for late check out til 2 but there was a painter outside our room blasting music from 8 in the morn

not suitable for kids as its way too noisy

wifi wouldn t work

had a lot of coordination as we were staying there on our wedding night and they facilitated an early check in

were told that due to covid, if we wanted room service we could phone to order but we'd have to go downstairs

room service menu in room, when called to get one was advised there were 2 sandwiches on offer

barely even a negative, but i personally would have enjoyed if the bar was a little busier and we

found dirty laundry from former guests halfway under the bed and some other things that the housekeeping must

beautiful property, nice big rooms with big beds, plenty of onsite parking, delicious breakfast

wifi was poor at times..

on the site, but we arrived friday to sunday and unfortunately the weekend was booked with kids bouncing blow

arrived very early and the staff allowed us an early check in

accomadating and provided me with early check in as i was tired after a long journey from

i liked the newly fitted bathroom and the free wifi was good.

no room service

the kids would have liked a swimming pool

free parking and location very convenient for dublin/ferry/new grange lift, free wifi

prompt room

large room, bar downstairs was great. excellent beer selection

comfortable room, great breakfast and good facilities - we used the gym twice and there were running / rowing

breakfast was a little cold.

the staff were brilliant at reception and room service

in my mother's room, a bag of dirty laundry was left on her floor

no room service no laundry service in room amenities not

room service hours did not match up with the advertised hours on the hotel website - this was

travelled for 11 hours but there was no proper evening meal only a snack in the cocktail bar or room service so

had a problem with the wifi, signal wasn't so great

the laundry service is hired out by the hotel and is apparently terrible

no laundry service as indicated

wifi was a little bit slow

the best night sleep i have ever had in dublin, a very quiet spacious room, great wifi, comfortable bed and

location, especially travelling with kids - the park with playground is directly across the road and grafton st

allowed us early check in

location, near the bus station to/from the airport, temple bar street is in 7 minutes walk

stop, so just a 12 return price from the airport, and 10 or 15 minute stroll from the temple bar area, with

good seating in the lounge, full bar and really

left some snacks as a happy birthday for my husband as well as giving us a free early check in

staff was so very helpful, even took care of my laundry issue, thanks george!

laundry needs improvement

the free wifi was fantastic (30 mbps, i checked)

good wifi facilities & cooked breakfast

wifi in room

brilliant breakfast and very friendly staff especially concierge, super friendly man great with kids, helped

the gym the comes with the hotel was absolutely disgusting

were just a couple of small issues, there are no gym or pool facilities in the hotel, they have facilities a

wifi was fast and reliable, easy to connect

said they won’t be doing anything about it… for a married couple who never get away without kids and this

the fact there wasn t any laundry facilities in the hotel.

really fast turnaround on laundry

the gym and spa were not open during our stay.

needs a gym mat in the gym

spa area was beautiful

that would save on labor costs and reduce the environmental impact of all the laundry

there was a bag of laundry in our room

sadly not very kids friendly restaurant (no high chair

the wifi was patchy and the furnishings comfortable but basic.

welcoming staff great location for sightseeing comfortable bed free and fast wifi

we used the laundry service and it was prompt

bad wifi, it was basically a joke, such a slow wifi was some time in 90s, but these days

the breakfast was amazing

we were so thankful that the kitchen was still serving food and the food was exceptional

gym could do with an update.

near the canal, near a bunch of good restaurants, bus stop, laundry/dry cleaner, etc

laundry service was quite good and very reasonable as well

check-in i was not given any information on accessing the gym or its location and the same for the restaurant

wifi very good

room service could be a lot better.

bar seats could have been less stodgy. some bar staff not knowledgeable, but others were

the pizza were not very nice they could have a better kids

great to have bar on ground floor not on second floor

room service breakfast could have been hotter

fantastic location, great beds and amazing room service

nice and safe facility clean breakfast was good wi-fi worked well staff very nice kitchen and laundry in apartment

would have liked faster laundry options.

the laundry service was fast and

the washing machine was broken but they offered to do our laundry. so that was nice!

spacious apartment with full kitchen and laundry. excellent location.

staff were very friendly and were always more than ready to assist with any query, whether it be laundry, food

timing of laundry and room cleaning service a little ambiguous

didn’t include breakfast at booking.com

was superb, rooms all of a high standard and size, and the staff from the reception, to the bar and cleaning

room was functional but could have done with a separator in the room to separate bunk beds from kids

no jam with the pastries small things like unable to get in the lift as it was being used for laundry after

and rooms on top floors, no lobby area or other place to relax, no fitness facilities, no room

complimentary wine and breakfast were outstanding.

the staff were exceptional, nothing was too much trouble great breakfast wonderful room perfect location i ll

lovely large room with excellent technology ie fast and consistent wifi, large flat screen and music options

all of our pre check in requests were met and we were granted an early check in

location was excellent and parking a bonus

fabulous hotel. the staff were very nice and friendly. great parking spaces

wifi didn't work in our room or around the hotel

parking on site

had some laundry done and the some items not fully dried

in addition, we used the laundry service which was very worth the price

great location. lovely staff. nice and clean. great bar and tasty breakfast.

location was great breakfast nice. fast wifi and easy parking

location noisy with a night club and bars outside no spa options food no non dairy options service dinning room

the room service was quick and the staff were always very friendly

the minute i arrived everything was brillant the meet and greet,checking in,room service i am so delighted with

the door man he was so nice to all of us including kids

the spa ritual and hair salon was outstanding

in your wifi question, i would not expect anything else than that it would be a free wifi, it would have

laundry service was also overpriced and would ve cost us over 200 for a medium sized bag of

to a church and bells went off all night, laundry bags left in hallway all day and tstill there at 1am could of

to cleaners room/ cupboard which was noisey sounded as if there was someone in room also large laundry bags left

smelled like cat urine in the hallway there were blue large bags of laundry outside of almost every room wasnt

like air freshener bar & restaurant closed for refurbish, so no ice, or anything else bags of laundry piled in

no laundry facilities

by coincidence ireland were playing england in a rubgy friendly and the hotel sets up a bar in the car park

accommodated my request for an early check in

30pm and no room service of alcohol (i asked for a bottle of wine) was available

hotel had issues with their wifi during our stay and it was only available in the lobby for a couple of days

choice on bar menu

have enjoyed if breakfast was included for the price of the room, but there are so many cafes around it s not

for early check in- due to overnight flight

and my kids are all vegetarian

breakfast was very good and presentation was lovely

allowed early check in which was much appreciated. room was spotless.

to leave windows open and with our location right inside front door it was a little noisy for two kids in room

the bed was comfortable and the wifi worked just fine

i never had any issues with the wifi, it was excellent and fast

booked for 2 adults and 2 kids given one single bed and a small double

they charged 11 euro for the privilege of using the washing machine- i asked if there was a laundry service

spacious rooms with luxurious bathroom and laundry facility...

additionally, they're charging 11 pounds to do 1 load of laundry

we received a complimentary late check out, breakfast and two cocktails for the beautiful bar next door

can t wait to return and use the spa facilities next time

great range of onsite facilities for anyone interested in spa, pool, dining, laundry services, concierge

breakfast via room service

gardens were beautiful and so nice to be able to have breakfast outside

friendly, exacting staff--a festive site with a fascinating history (and a wonderful cellar bar and courtyard

very nice and caring staff at reception and later in the lounge bar area

we did our laundry and i have to admit the all-in-one washing/tumble dryer was fantastic, one of the few i've

scandanavian cool vibe, wide plank oak floors, incredible facilities (fully equipped kitchen and laundry

the gym could do with updating.

she opened the kitchen 15 mins early

we received complimentary drinks but i would rather give my kids some cereal in the morning instead

laundry very convenient and good standard

stayed with 3 young kids and they had a great time

gym did not allow my 10 year old daughter to come in with me and so i couldn't use this facility

hotel was beautiful and our room overlooked the golf course

very good breakfast, lots of choices.

we had lunch in the bar and breakfast was lovely

decor seemed a little dated and it doesn t have a gym

we also ate lunch at the bar which was great after a long flight

no fitness center or gym

room service was very slow at times

laundry facilities

i didnt utilise them but there were laundry rooms

hostal needs to offer better laundry services

having laundry facilities on site as well as a restaurant and bar make for a great stay easy access to so

need more laundry facilities

there was no place on the property to do your own laundry.

no proper laundry service

disappointed when i had to pay 12 to park my vehicle which has a height restriction and laundry company

room was very noisy i think it was next to laundry room so i could hear washing machines and as it was above

small gym

everything was amazing i did feel like there was price gouging in the services such as laundry(which is charged

because the pool, hot tub, sauna, steam room, spa, massage, bar, room service, laundry service, bed and bath

laundry service was expensive as everything was dry cleaned, would like a less expensive option for

very relaxing an comfortable beautiful spacious room

kids loved their pancakes and the waiting staff were excellent

he even made me a late night sandwich and praise to the young girl in the bar and restaurant

there constantly seemed to be empty wine glasses and dirty dishes from room service outside my door that would

ringing our room from reception accusing my kids of making noise when they were already asleep in bed

on my last night the wifi didn't work

amazing abd friendly staff! kids at the bar were sweet and kind!

good free wifi ample parking - through an archway round the

the hotel is well maintained and large, and had free underground parking which was appreciated

it was perfect, the room service was great

the bar area and seating downstairs is just stunning

staff were very friendly and helpful,room service was good