no food or breakfast is provided by the hotel directly

no breakfast, and small areas, bathroom cleaning

clinic in that walking distance, staff very friendly and helpful, clean room, one of the best breakfast included

gym have absolutly nothing for training no equipment

never happened to me before the gym is a joke

no room service or bell boy

there was no room service

the breakfast waiters need to be trained to be more friendly and service oriented.

breakfast i would prefer to be able to serve myself

breakfast and great service

breakfast wasn't that good.

wifi was unusable at busier times of day, and it was very noisy often late at night or early in the

the breakfast was good and also the location.

every morning we had a good breakfast

beds are a little hard, the tv didn t work, the wifi was bad

didn't understand laundry instructions , maybe they should change the laundry process/instructions

prices to have laundry done is per item and was very excessive

laundry service is inexpensive and will even clean shoes

room service food is amazing and available at late hours

gym could be better equipped.

the apartment had what was needed the kitchen was well equipped, as was the laundry area

1. spotty internet 2. laundry rate was 3000 cop per piece - even one sock !

cheap and efficient laundry service good view from the balcony big smart tv to connect to youtube, netflix etc

the sheets were stained they smelled clean, but the stains made them feel like dirty laundry

windows do not close well, so traffic noise all day and night long would not recommend the laundry- missed

the breakfast was delicious and staff and amenities were phenomenal

breakfast was good and the cool thing about the rooms is that they each have fruits as names

breakfast could improve a bit. otherwise everything great

during breakfast service coffee wasn t available in the lobby.

it also has a very nice breakfast and the staff is very friendly

i was misinformed about the breakfast hours, there was no laundry machine in the apartment nor a fully equipped

breakfast is included, on-site garage parking (i did not need), across the street from an upscale

stayed here for three nights as a family (with kids aged 6 and 3), and unfortunately, this was the most

breakfast was good

stayed here for three nights as a family (with kids aged 6 and 3), and unfortunately, this was the most

the laundry service was the best i have ever experienced

the first day, i didn't see anyone on the kitchen to serve breakfast (not included)

no wifi in the rooms

from the information on booking.com we thought we had access to a kitchen and you don t.

very good wifi connection

we got robbed in the laundry

their laundry service was too pricey

in the restaurant all the staff very friendly and helpful special attention to angie at the bar and tatiana

the fruits were a little hard on breakfast.

beds, great shower, good breakfast offering included in the room rate; good high speed wifi and smart tv in the

the laundry service is very expensive, around 4 euros to wash a single shirt

the rooftop on the 16th floor is very cool with a nice swimming pool, gym, spa, and bar and has a nice view

ve stayed at another estelar property which had a better gym, the thread mill here wasn t working and some

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you

breakfast excellent and staff

no need for a car or taxi, the room is modern, no carpet :) staff is amazing, breakfast at the terrace has many

only a cardio gym

excelent location, rooms, staff, breakfast, price. you wont go wrong.

safe area and perfect for tourist and/or if you are traveling with kids

breakfast was amazing

the entire staff was exceptional from the front desk to room service and laundry service everyone was

laundry could be done through the service at the hotel, but if you want to do yourself or outside

facilities were nice and clean, hot breakfast was simple but tasty, and pool was fun for the kids

a lot of options for breakfast, i stayed there one week and had to eat the same breakfast options everyday

facilities are poor: gym and room the building looks old and average for the standard quality offered by sheraton

floor room was vibrating, laundry one shirt was burnt one was stained, although they didn't charge me for it

nice spacious rooms, friendly personnel, perfect laundry service.

at all, but the breakfast and laundry prices seemed a bit on the expensive side to me too

as it is right next to a huge mall with lots of easy restaurant options, especially with kids

room service can be a bit slow.

the wifi is pretty

customer service was outstanding rooms were clean breakfast was good

the gym not that big

the wifi was strong, there was a safe, a mini fridge and the double bed was clean and comfortable

it's incredible that you can't get hot food as snack bar it's just vending machine type stuff

the breakfast was delicious. the location is a good one.

parking was very convenient and i always felt safe for me and my family, especially that it is on a

the room was clean, comfortable bed, also the room service is good

the water in the mini bar was frozen and we couldn t drink it

they gave us an early check in too

laundryvon site aside from room service which was expensive but

laundry at the hotel is also very expensive

the buffet breakfast included, the 24 hour front desk service, the room service and the butler were excellent

had not much of a view - looking out at neighboring buildings and down to a swimming pool and kids' play structure

wifi is weak and drops in the rooms

the laundry service

gym consists of two treadmills and a cycle

definitely didn't like the breakfast, breakfast staff service, the kitchen facilities and the non restaurant

breakfast buffet rooms too small refrigerator not in her bedroom parking garage too small

they can introduce more options to the breakfast

if i had to nitpick, there was no laundry service on the weekend, and i really needed something cleaned

staff knocking the door to see if you want to do laundry or room be clean.

the price of everything (food/drinks, laundry service), no ice available for guests, the tv set.

the lack of a swimming pool

bar does not have any food service

some issues with having guests and they change over $200 for laundry

not enough towels. laundry took too long

i liked that we had free wifi. that was really helpful.

3) also, the kitchenette had no utensils (fork/spoon/knife) and only 1 plate

the staff was very friendly and accommodating. parking was easy accessible.

of everything i like that this tell from the service to the staff members to the interior to the breakfast to

no bar by the pool, no mini bar and room service close s early

water was not so warm in the swimming pool.

was phenomenal everyday, room service and house keeping were excellent so was all staff we ran into

arrival shortly before 10pm, and hungry, all restaurant and bar service was closed

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

laundry was overpriced (30 dollars for 2kg

the laundry was incredibly expensive, and the wifi cut out few times for a few minutes

no laundry

additionally, i had some clothes washed by the laundry

communication was very poor. bad organizational skills in regards to extra services like laundry

gym could have better maintenance and i didn't like that there was a door to the next room inside

breakfast was delicious and there was a great selection to choose from

they need to be a beans and other continental elements for the breakfast

even the gym equipment doesn t work outside of 1 elliptical and the few free weights that are all the same

thaks to mateo for the attention and the cheff for the breakfast.

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

the gym could be better

breakfast was nice and the staff are super helpful

large breakfast with many choices

we also took tide pods for the washer but they probably have some laundry detergent you could use or buy

the staff is very attentive and kind, the rooms are beautiful and clean, laundry is free of charge, the breakfast

love the rooftop area with hot tub, lounge chairs, gym and laundry facilities

helpful team, good bfast and great washing facilities for laundry. fantastic location!

laundry service with no fee

the laundry services it cost me a lot for little clothes to wash

prices for the laundry service was rather high

all incidentals at san fernando, laundry, menu prices at the only restaurant, (dann carlton has three) were

cost of the laundry was extortionate, basically 11000 for one pair of socks if we understood it correctly

wifi very sketchy and had constant signal interruptions

unclear information about laundry service which is not that efficient due to the fact that is a service provided

laundry service was fast and affordable

the laundry service a bit expensive but was quick and convenient

good airconditioning and laundry service

they do have a laundry on site with reasonable prices (we used it

do not get the laundry service

hot shower; smooth check in and check out; very good staff service including housekeeping and laundry; excellent

the service and the laundry prices

not a negative on the hotel, but once we converted the peso to aud we realised how expensive our laundry service

twice for laundry