cleanliness and guest laundry

they had no detergent to wash laundry

no pool and no bar due to covid 19 restrictions. but this hotel doesn't have a pool at all.

the bar and bistro wasn t open

no breakfast, no bar stools at the bar. standing and drinking is no fun.

wanted to do laundry and the washing machine was out of order..

the wifi was down for a bit but that was due to cable company working on towers near by.

the wifi was so bad i had to turn it off just to get my email

pool closed

breakfast, i did not open the warmer as yet for the scrambled eggs, but was told not to forgetclose

they had breakfast and a gym and laundry place

seemed to have a laundry issue

made it down for breakfast very clean staff was awesome manager was great great location for where we had to be

gym was awlful-too tiny no room to do floor exercise claustrophobic

at the time of our stay a kids hockey team was staying too

the food was great, pool entertained the kids, beds were comfortable

staff friendly; yummy breakfast (delicious quiche, yummy oatmeal, lots of toppings, make yourself waffles,

rooms kitchen area was cool, i wish i could've had a bathrobe

breakfast was offered but we slept in

the kids had lots of fun swimming and playing on the basketball court

was in the fourth floor and seen roaches in the laundry room area

extra outlet on floor under bed, another room brought pet

woman who works the kitchen breakfast area was extremely friendly and kind

location, room size, the staff, the pool.

the coffee was not the best, but the breakfast selection was great

the pool time to early closing

i love that it had a gym and it was very clean

excellent breakfast

comfortable, quality breakfast, kids loved indoor pool

kids love going to hotel pools and this one is a bit too small

was rude, terrible parking, lots of noise from wedding parties and college kids + trucking revving their engine

parking wasn't too terrible but we did have to drive around for a few mins or walk across from the

breakfast would have been

if there were 2 kids with us it would of been fine as well

our misunderstanding about the complementary breakfast

great to have guest laundry

gym was dirty

sufficient parking and the property is well lit and quiet

don t bother getting a room with kitchen

it was perfect, try to have more camera view of your parking lots please

needed to do laundry only the wash machine work and not the dryer

i love that is is very clean and they provide breakfast

my children enjoyed the pool and i enjoyed the gym

would have liked more variety at breakfast.

the pool was warm and clean the rooms was spacious and clean and comfortable staff was great

the pool and breakfast was great.

location, gym amenities, friendly staff

a kitchen area, a living room area, more closets than i have in my studio apartment

room had roaches pool was dirty and over crowded and adults had liquor around kids at the pool

breakfast room was way too small

just a little bar that offers food at various times of the day

i also enjoyed the options of snacks in the front not to mention the gym

no shuttle to the game. no luggage cart available.

they also have a free bevvy machine for flavored sparkling water, which my kids appreciated during a heat wave

we all enjoyed the booths with tvs and our kids got a kick out of the jason kelce cut out

bugs in the beds. no laundry or press equipment. yeah

foam all in the water from like a football people smoking marijuana by the pool side a group of kids running

he took our cups and filled them with ice from the kitchen

the pool was a pit cold although the hotel could do nothing about it

nice gym facilties. good location (close to airport and shopping).

was stranded in the city unexpectedly for an extra 3 days, so i had to take care of laundry, but to my surprise

the room right by the lobby, it was very noisy with laundry carts rumbling in front of my door early in the

great breakfast. cool rooms.

location was great, the hotel was nice and clean, and the breakfast was delicious, my kids loved it

there were always parking spaces

breakfast pool laundry

with lush interior courtyard with the facilities of swimming, tennis, fitness center, and laundry easily found

water was leaking through laundry room while we were doing laundry

the gentleman claimed that laundry was running behind

not clean, mold in shower, no laundry bag provided

laundry room, location is not convenient if you don t drive

no laundry in the building

the whole hotel was very clean and having free breakfast was a great addition

the funplex and had a ball easy directions to and from comfortable beds, clean great pool and the kids had a

there was a kitchenette with a sink, a fridge and coffee station, a large sitting area with plenty of seating

laundry on 2nd floor

pet friendly and laundry room

nice tv, laundry good

pool was closed

the complementary breakfast, the check out time

clean room, laundry on premise, breakfast really good.

the laundry room was a major convenience for us too

laundry facilities were clean and affordable

the location it was clean had a guest laundry

fact that there was a laundry room to wash the clothes from the pool

loved that it was no cost to us to do our laundry, such a big plus

pretty much liked everything about staybridge suites, our rooms were spacious and clean, laundry was provided

it was very relaxing. great pool fun for the kids. laundry was free and breakfast as well.

there are also free laundry facilities which was a great help for the extended stay

was awesome, rooms&hotel was very clean, the free laundry couldn't be better,& the free breakfast was satisfying

on the second floor which overlooked the front entrance and front desk, near the elevator and laundry room

that the windows open and there was a laundry room even if it was out of order

laundry available, comfortable but the nearby restaurants would not even accept an order

location extremely clean comfortable bed large room great ac convenient guest laundry that actually

beautiful and clean friendly staff laundry smoking sections outside free parking located next to

laundry room no ventilation

the kitchen area was really dirty

the best thing the attached kitchen. you can cook everything you would like.

the parking lot was extremely dirty

parking

early check in and late check out was accommodated.

no breakfast, no swimming pool nor gym working

early check in and late check out was accommodated.

the bar did not open until 5pm

to be pet friendly

guest laundry mat

free wifi and parking

there's a lot of lower class people, lot of noise, not a good environment for kids

wifi

parking and location to restaurants.wifi was ok

obviously covid had the bar closed but we could get drinks next door at millers.

my room facing the greyhound bus parking lot it could get a little noisy in the morning with folks going to work

she did not give us our breakfast vouchers for the morning and we had to be

the fact that there is no complimentary breakfast

customer service was exceptional our entire visit. fresh hot breakfast and indoor pool was open

the refrigerator smelled bad. the microwave barely got hot. and the wifi didn't work.

many thing name but the worse part that they want it to charge me 15 dollars for parking per day i stay two

close to casinos and major streets private parking lot office attached to rooms

the king size bed and parking

it s room # 127 near the handicap parking

room furniture was worn. stain on chair in room. no laundry facilities.

restaurant and bar wouldn't pick up the phone, i had to walk downstairs to order food.

you put us on a floor with so many kids

loved everything about this hotel nice and quiet rooms are clean breakfast was wonderful, will definitely be

location next to restaurants, bars or an uber ride to philly

on top of that all night we had terrible noises coming from above sounding like a laundry machine

everything , my kids absolutely enjoyed the pool.

restaurant and bar staff were excellent

there was an actual wedding reception being held in the lobby bar and general lobby area

was no wifi on the second of our second stay

the pool and laundry was shut down. but overall good experience

my order is in for two washcloths but they are backed up and doing laundry

included breakfast ud83dude0b very happy

staff & the shuttle service to and from the airport was very convenient

room was nice, the property didn t inform me on a pet fee so when i got they they first charged for parking

guest laundry

called room service to ask for utensils - i then received a call back (from a man with a very bad

parking was a non issue, i was able to park in front by reception both nights

the huge pool and the waterfalls

clean, open pool for the kids! friendly staff!

head over to the olde bar for dinner/drinks

no room service for breakfast or dinner

after belly up at the bar for 20 minutes and being ignored we decided on room service

sizable indoor pool - great for kids

the location is perfect for historical landmarks. nice gym.

it was clean convenient very comfortable,it also have a on site laundry which is so convenient

we even used your laundry facilities

cook in kitchen had mask down the whole time.

the food and drinks at the bar were very reasonable

staff gave us excellent service we went during christmas and my kids were able to get gifts from under the tree

lacked room clock, luggage rack, laundry bag

i was able to get complimentary shuttle service to & from the airport to pick up the rental car and/or catch

the booking said pets are free, but they asked for a $200+ pet fee when we arrived, which they said would be

we order room service for breakfast and was really good

will not bring wife and kids a mile from this place

the hotel parking & shuttle to the airport from aloft is our preferred way to fly out of phl.

check in one of the receptionists was busy congregating with friends while the other worked, the gym was so

had to wait to get into the pool because of the young kids i think the time should be a little earlier for them

airport shuttle

no breakfast included

the hotel doesn't even have a decent laundry room

super friendly staff at checkin and answered all our questions about laundry and food delivery.

these items, since the only microwave in the entire hotel to use, is on the 3rd floor in the laundry room

convince to airport great bar with food

man approached my teenage son in the gym and followed him to the elevator

is not major, but consider putting plastic laundry bags in the room for dirty clothes

room service was

coffee was gross, no gym facilities

free coffee and muffins in the morning, the gym, the spacious room and bathroom, friendly staff

the gym was alright, but very small.

it was great to have a kitchen and a laundry room

breakfast was awesome

we loved the decorations, fireplace the ambience around the lobby and breakfast area

for breakfast

the hot breakfast was excellent

be done at the entrance where, in march, it let in too much cold air, making the whole lobby and bar and restaurant

the bar and restaurant were also excellent

we were allowed early check-in and really appreciated the late check out time of noon

history is all around this pet friendly hotel

had 6 kids with us and was told the pool would be open by the 3rd (it was 105 outside so a pool was

laundry service was fast and efficient , overall staff were very good

that there was no laundry facilities and no pool

the only options are room service

was so much more spacious than i expected which was a real delight since we had our two teenage kids with us

wifi was very expensive for 24 hours and the staff weren't hugely friendly.

wifi was very patchy on the second floor

location and price with wifi and breakfast, which none of the competitors in the city offer for free

extremely comfortable bed, kitchenette, pull-out sofa, modern bathroom with all the amenities - like a small

cachet, authenticity, bathroom sundries, complimentary bottles of water (very nice touch), strong wifi, charming

the breakfast could have been better

laundry facilities

i was on my business trip & the wifi was too bad.

staff was very nice and they had free wifi and cookies

no swimming pool n what gym.

breakfast was okay

the breakfast cleanliness of room and small kitchen the location was great nice and quiet and laundry facilities

is spotlessly clean and all the stuff are very helpful, they have a laundry room

how close the hotel was to the airport, the shuttle service to the airport, how spacious and comfortable the

said it is pet friendly, when i inquired but never mentioned the fees

the staff is friendly and the snack bar is super convenient

just be aware that the laundry room doesn't provide laundry powder, you need to supply your own.

the laundry facilities provided for guests to use which were very reasonably priced

room was a great size and comfortable, the guest coin laundry was a great amenity as well

we were halfway through our east coast road trip and so the clean, working, laundry facilities were great, you

they also have two guest coin laundry machines

the laundry is not working

price point and hot breakfast was great. the front desk staff was great.

will say the one poor thing was the complementary breakfast due to covid they can not offer much, but all there

the noise level of the bar or restaurant music was very annoying and it continued until 10:45 pm

the breakfast was phenomenal with so many options

laundry room was very disappointing that s sad it s too small it was stank and nasty i couldn

only one laundry room

the sheets for the bed were not folded up, instead they were balled up inside a plastic laundry bag in the room

the laundry room is very small and just 1 wash and 1 dryer

the guest laundry room was small considering the size of the hotel.

room was directly across from laundry room and it was a little noisy in the morning

when we requested new towels upon our return (after 5:00 pe were told that the laundry was in the dryer

we checked into room 228, laundry was on the fllor the bed was not made

coin laundry was available and helpful

could offer free laundry service for long stays

need to offer a coin machine since you have to pay for laundry

the bar in the lobby was missed but hopefully they will be opened back up on my next visit.

the driver of the shuttle was friendly even at 4 in the morning

free wifi worked well

a bar would be great!

no laundry on the facility if you needed to extend your stay..

it's too bad guests have to pay for parking...but that's probably another issue.

breakfast was great the kids enjoyed the pool the room was really nice

loud kids ,up late.

i love that is my kids where able to still do virtual learning because of the wifi.