dirty, no wifi, couldnt open windows, building was old and needs work, flies in the room

location ok parking good

easy access to room and parking

it s room # 127 near the handicap parking

many thing name but the worse part that they want it to charge me 15 dollars for parking per day i stay two

guest laundry

they gladly accommodated a late check out request

the room was nice including a full kitchen.

even after waiting 45 minutes, and had to get towels from my room for my whole family including kids

bar needs some entertainment and something for the children

it was great to have a kitchen and a laundry room

it would be helpful if pet owners knew the layout and could request rooms close to the exit

i also enjoyed the heated indoor swimming pool

setting of hotel is behind mall and close to things.pet friendly.

good breakfast and very friendly staff to assist what ever you need

room furniture was worn. stain on chair in room. no laundry facilities.

the young lady that worked in the bar area of the restaurant was great as well

policy regarfing kids breakfast , and ac was with noise

the bar food was

and not safe , jacuzzi seemed like wasn’t clean in a while and was not working ,took my kids and wife for a

no breakfast included, no room service for the price . very clean though ,

the staff was very friendly, facility was clean, electronics worked and parking was easy.

the hotel is at a great location walking distance to food plus bar and entertainment is located in the lobby

it s in a parking lot .

the rooms were nice and clean. lovely decor indoor pool free wifi

it was closed to our grand kids

how close the hotel was to the gym

it was closed to our grand kids

early check in and late check out was accommodated.

loved how the lobby has a starbucks and bar in it. parking was also super easy

laundry room no ventilation

the kitchen and l could cook my own meals.

size of the suite, practical layout, kitchenette with oven/4 burners/dishwasher/microwave/coffee maker,nice

the location and the staff where nice and is pet friendly i can t live without my fur babies

adequate parking

guest laundry mat

the parking space is good and the rooms are excellent for what you are paying for

smoking in the non smoking section and people doing bbq in the parking

pretty well maintained,good staff and wifi

went with kids after waterpark

the hotel had a laundry facility with a lg coin operated commercial washer and dryer that cost $3 to wash and

everything! clean, comfortable, ice machine, new laundry machines, snack barud83dudc95

location extremely clean comfortable bed large room great ac convenient guest laundry that actually

laundry available, comfortable but the nearby restaurants would not even accept an order

laundry room available as

loved that it was no cost to us to do our laundry, such a big plus

free laundry, outdoor and rooms were pretty big

i liked that the laundry machines were new and well kept

was awesome, rooms&hotel was very clean, the free laundry couldn't be better,& the free breakfast was satisfying

there are also free laundry facilities which was a great help for the extended stay

the laundry room was a major convenience for us too

the location it was clean had a guest laundry

clean room, laundry on premise, breakfast really good.

laundry facilities were clean and affordable

fact that there was a laundry room to wash the clothes from the pool

not clean, mold in shower, no laundry bag provided

the gentleman claimed that laundry was running behind

with lush interior courtyard with the facilities of swimming, tennis, fitness center, and laundry easily found

great,needed anything at all you had to do was ask,they provided us family board games,basket for laundry,outside

breakfast pool laundry

was stranded in the city unexpectedly for an extra 3 days, so i had to take care of laundry, but to my surprise

the room right by the lobby, it was very noisy with laundry carts rumbling in front of my door early in the

wifi not working for several days. however, fair treatment with refund for 1 night.

friendly staff and great breakfast i have been here many times over the years and this is the best value in

trouble with parking because there were two trucks with trailers parked horizontally and taking up several spots

staff was so nice and kind, bed was really comfy, and the breakfast was good

perfect if you have kid ans need a kitchen

the decor, how quite it was, on site gym

i was disappointed to find a rolled cigarette in the pull out couch and left over rose petals under it to from

location, gym amenities, friendly staff

nice tv, laundry good

pet friendly and laundry room

laundry on 2nd floor

wifi fairly slow, but it was free-of-charge

gym and computer area is always empty, and open to use, i also enjoy them

no laundry in the building

laundry room, location is not convenient if you don t drive

clean spacious room with mini kitchen

noisy kids at midnight, kicking a ball around in the hallway and hitting our door

gym equipment in site was lacking but they did offer a guest pass to the gym across the street that

pool or gym access due to covid-19 and limited breakfast

we got to use both the pool and the gym

pool was good but small.

gym open 24/7 was a plus

i requested early check in and got it

great to have guest laundry

no inside pool

location and free parking. staff was great.

clean and comfortable. friendly staff. restaurant was good for breakfast.

the kitchen staff went above and beyond to make us feel welcome and meet our requests

the laundry floor is broken and in need of repair

so anytime anyone was doing laundry it sounded like a helicopter landing in our room

i didn't like that when i dried my clothes. that my clothes were not dried in the laundry room

location and parking

free passes to local gym across street. spacious room.

bugs in the beds. no laundry or press equipment. yeah

beautiful lobby, a bar & restaurant on the promises

husband, kids and i stayed here to attend the monster mania event being held in the lobby

we were staying on the twelfth floor and my kids 4 and 7 discovered the window was open

i paid extra for a room with a view but this also means being above the kitchen exhausts which also need serious

also, what's with no cups or laundry bag

free wifi

breakfast

was close to ice rink. staff was friendly and helpful w a late check out.

granted me an early check in

needed to do laundry only the wash machine work and not the dryer

wifi was strong throughout the hotel

towels were in short supply in room and gym

the pool and gym looked very nice, but did not have time to use them

the breakfast was also great

excellent breakfast for free and very nice staff at breakfast

adequate gym staff very friendly good value for the

the hotel could use more parking spots.

people in pool fully clothes...even socks.

kids love going to hotel pools and this one is a bit too small

was in the fourth floor and seen roaches in the laundry room area

pets are allowed and have an affordable pet fee

location and pool.

it was nice and spacious. easy parking

clean and comfortable, professional, breakfast included, gym, pool

we even used your laundry facilities

it was clean convenient very comfortable,it also have a on site laundry which is so convenient

( they told us to bring all the devices with us to the lobby when i asked about the wifi fault)

the staff was very friendly and the kitchen staff was accommodating to meet our needs

i returned from the concert, i ordered a glass of wine from the bar and it was served in a red solo cup

laundry facilities

gym was tiny. but not busy so ok.

no swimming pool n what gym.

i would have liked a bar/ lounge to have a drink at night wifi was poor not acceptable today

every thing staff were so helpful and friendly breakfast was good

on top of that all night we had terrible noises coming from above sounding like a laundry machine

the gym was excellent (and even had free headphones), the views were outstanding and the bed was

the pet fee was a bit more then i 've paid for but still worth the stay.

the sauna and spa area has no lockers to store your stuff while in

nice and clean hotel, everything is close by for attractions, kids love the swimming pool.

is not major, but consider putting plastic laundry bags in the room for dirty clothes

our room had a fireplace and jacuzzi and the bed was very comfortable

not having wifi was an issue, and the tv was a little small and outdated

i wanted to surprise my fiance by upgrading to a room with a fireplace as well as a spa tub

it was also spacious

close to the toilet no leg room at all the front desk told me it was nothing they could do about kids running

had to send my boyfriend down to grab them up for the kids

breakfast

parking lot is really small

as i am writing my review kids playing and loud in the hallway

the gym was super nice

the room service speed dial stayed busy so we had to call guest service for all request

with young kids

great location for bar hopping in old city

sizable indoor pool - great for kids

just be aware that the laundry room doesn't provide laundry powder, you need to supply your own.

the laundry facilities provided for guests to use which were very reasonably priced

they also have two guest coin laundry machines

room next to laundry room, when some guest started to wash before 5:00am

we were halfway through our east coast road trip and so the clean, working, laundry facilities were great, you

ordered room service and my husband did not eat the sandwich

the bar and restaurant were also excellent

location, modern and clean facilities, very good food in lobby bar and restaurant

traveled with three kids (3-10) and liked just about everything

the lobby has many choices of cosy areas to sit with friends along with bar and eating areas

that there was no laundry facilities and no pool

laundry service was fast and efficient , overall staff were very good

usually i don t write reviews, but let me tell you first i love the spa bathroom it was amazing second love

a small thing but wifi wouldn't load, but it wasn't a problem because we had so many other things to do during

the red owl tavern served breakfast, brunch, lunch, happy hour and dinner

need to change their breakfast up a little bit

staff friendly; yummy breakfast (delicious quiche, yummy oatmeal, lots of toppings, make yourself waffles,

the hotel was great i just think breakfast could have more variety of things.

less variety for breakfast choices. coffee.

kitchen was equipped with a refrigerator, microwave , and dishwasher

they had breakfast and a gym and laundry place

seemed to have a laundry issue

they had breakfast and a gym and laundry place

liked the indoor pool and the fact that complimentary hot breakfast was served

the addition of the waffle option during breakfast was a plus

absolutely beautiful house with so much charm and history! great little breakfast as well.

location and price with wifi and breakfast, which none of the competitors in the city offer for free

wifi was not working very well in the room

room was great, two floors with a balcony and amazing bathroom with spa jacuzzi tub

wifi was somewhat sluggish.

laundry services are quite bad, had to do many trips to front desk to get quarters etc (card

fairly rapid elevators and the guest laundry facility is convenient.

laundry bins in hallways were never moved the whole weekend

the room was clean, there was guest laundry and a pantry for convenience, and a great breakfast

comfortable bed, good toiletries, laundry,

on the morning i checked out, i need the luggage cart, and a hotel employee took it to transport laundry supplies

the room service can sometimes happen and sometimes they don t serve your room or they remove a towel

know for safety reasons there is no room service, but offer easy options to eat would be great

we had to pay so much for parking - dusty vents and carpet in the room and washroom - wifi connection wasn't

nice bathroom with clean linens, there was also bar in the hotel though we didn't go

no free bottled h2o or laundry bag

bar and restaurant that was open and inviting space (not dark or clubby feel)

stylish location friendly staff was able to have a late check out

they charged more for our pet than the booking website said it would cost

even the bathroom close to gym

cleanliness and guest laundry

they had no detergent to wash laundry

no pool and no bar due to covid 19 restrictions. but this hotel doesn't have a pool at all.

the bar and bistro wasn t open

no breakfast, no bar stools at the bar. standing and drinking is no fun.

the laundry machines didn t all work

the laundry is also a

and had everything i needed, real dishes, not plastic or paper; on site do-it-yourself laundry, great breakfast

the lobby/bfast area is welcoming, nice gym and laundry facilities

there is laundry service for minor price

apartment was spacious, comfortable with full kitchen and laundry

the basics you'd need for a comfortable stay there (living room, bedroom, full kitchen, bathroom, laundry

make this apartment hotel, with a full kitchen, laundry in apt

things like laundry detergent, soap, wine bottle opener, salt & pepper, trash bags, could be left in the room

great to have private laundry facilities

is no business center, it is actually a fedex, where you have to pay for everything and no guest laundry

the facility was filled with loud kids

i only wish they'd have noted upon booking that room service, spa, pool and gym were closed

it would have been nice to have a mini bar in the room.

they weren't allowing late check out and the best thing about a vacation is sleeping in.

one of the robes was missing, no laundry bag even on the second day

and comfortable, good beds and laundry

trash piled to the ceiling in the laundry room

arrival the halls were littered with laundry bags on both sides of the halls our bathroom toilet whistles when

there was no microwave in the room, i had to go to the hotel laundry room to use the microwave

only thing was the parking, you had to pay for parking. the laundry room was not available

i wish there was more change (quarters) accessible to be able to do laundry easier.

laundry downstairs

advertised a guest laundry on their website and bookings

laundry service was down could not get extra pillow cases or extra pillows.

you have free parking in the hotel

no room service yet.

the gym needs an overhaul. need to fix broken equipment.

i didn t have wifi and i woke up with people drilling some stuff on the wall

i had to request room service, which i didn't know, and also didn't need

the laundry is not working

wifi didn't work and there was no desk in the room as specified when booking.

the staff was great, good breakfast and the bar and restaurant staff was great

the let us do early check in and late checkout without any issue

the staff was great, good breakfast and the bar and restaurant staff was great