it was clean convenient very comfortable,it also have a on site laundry which is so convenient

we even used your laundry facilities

the staff was very friendly and the kitchen staff was accommodating to meet our needs

location and facilities were fantastic. gym was very nice and staff were very friendly

the food and drinks at the bar were very reasonable

laundry facilities

that the wifi didn't come right on or the breakfast wasn't enough..

breakfast was okay

the wifi didn't work with my phone, but i think it was my phone's fault, not the hotel.

the breakfast served in the morning was above and beyond, tons of variety

on top of that all night we had terrible noises coming from above sounding like a laundry machine

comfortable bed, indoor pool, location & food.

is an incentive for a good start to the day, and after a full day's work, great relaxation in the pool

the spa pool

more kids friendly meals.

is not major, but consider putting plastic laundry bags in the room for dirty clothes

wifi was good and easy to connect nice late checkout time of 12 noon

parking is so expensive. and room service did not replace with clean towels.

we ordered room service from the amazing italian restaurant attached to the hotel and later in the night we

i wanted to surprise my fiance by upgrading to a room with a fireplace as well as a spa tub

the front desk, the valet, and especially the bar/restaurant

break would be a great way to leave pool time for adults that don't want to be around a bunch of kids

head over to the olde bar for dinner/drinks

kids enjoyed it though

i enjoyed the pool and the room service

they also have two guest coin laundry machines

room was a great size and comfortable, the guest coin laundry was a great amenity as well

just be aware that the laundry room doesn't provide laundry powder, you need to supply your own.

great location, dry clean and nice rooms. laundry room.

room next to laundry room, when some guest started to wash before 5:00am

great location, great vibe , loved that it was pet friendly.

shown the comprehensive breakfast menu and thought it would be great for both us adults and the kids

the pool and gym being closed.

great location and comfortable bed. nice pool and gym.

traveled with three kids (3-10) and liked just about everything

that there was no laundry facilities and no pool

laundry service was fast and efficient , overall staff were very good

and did not provide up with a room with 2 queens (we were a family traveling with kids) and a city view

room service was limited with smaller than advertised portions

spa tub was spectacular!

the fireplace is for show only :(

wifi could have been stronger to allow us to stream our movies at higher quality

breakfast was stunning, that home made granola and pastries, so goooooood

smell from the kitchen entered the room.

adequate (~25 mbps) wifi speed

the guest laundry facility was a great surprise

fairly rapid elevators and the guest laundry facility is convenient.

laundry services are quite bad, had to do many trips to front desk to get quarters etc (card

laundry facilities were minimal

the room was clean, there was guest laundry and a pantry for convenience, and a great breakfast

no free bottled h2o or laundry bag

they charged more for our pet than the booking website said it would cost

thank you for the wifi, i was able to run a zoom conference from my

the bar area is nice and they also have on site parking (although you can self park around the corner

was self-service, valet did not take our full-size suv, free wifi only with hilton login

on the morning i checked out, i need the luggage cart, and a hotel employee took it to transport laundry supplies

wifi is a bit slow

room service was a little slow and at times unresponsive

grab bar in shower was not placed where it could be helpful. the view was not the best.

the restaurant and bar closed early at 11 and would not allow room charges.

great to have private laundry facilities

apartment was spacious, comfortable with full kitchen and laundry

it was nice to have all the amenities of home, inclusive of in-unit laundry

make this apartment hotel, with a full kitchen, laundry in apt

have a few items for guests - such as a toothbrush, toothpaste, razor, shaving cream, laundry detergent

there is laundry service for minor price

the laundry is also a

and had everything i needed, real dishes, not plastic or paper; on site do-it-yourself laundry, great breakfast

did laundry in the facility s laundromat while we were there very

it has a microwave, refrigerator, dishwasher and laundry room

is no business center, it is actually a fedex, where you have to pay for everything and no guest laundry

the facility was filled with loud kids

great room with a lovely view and the gym is amazing

when i decided to take my kids, staff told me it was shutdown for

they accommodated me with complimentary late check out which i was very pleased with

and comfortable, good beds and laundry

arrival the halls were littered with laundry bags on both sides of the halls our bathroom toilet whistles when

three out of four dryers out of order in the laundry

there was no microwave in the room, i had to go to the hotel laundry room to use the microwave

one of the robes was missing, no laundry bag even on the second day

i, mom, loved that there was laundry facilities to do our wash

on site laundry was very convenient

laundry downstairs

the laundry was not open and we desperately needed to do a little washing.

only thing was the parking, you had to pay for parking. the laundry room was not available

the laundry is not working

room i had was very modern and quite spacious with 2 queen size beds, there is a complimentary breakfast in the

the closest point was the gym in the basement

the street that the hotel is on is wonderful for night time bar crawls and food

i was also allowed a late check out, which was appreciated

i appreciated the laundry facilities because we needed to do laundry

laundry available if needed

wifi dropped continually

the rooftop pool was beautiful and breakfast was really

room located right over pool and kids were in there quite early

excellent location. useful laundry facilities. helpful staff. amazing security system.

loved the guest laundry room kept spotlessly clean

there was no ice machine , the only plus was the guest laundry room was very nice

the gym was great, there was a coin-op laundry room in the basement, and the overall experience was comfortable

the laundry on the lower level can only be reached on one elevator & requires an app that mandates a

no smoking, no working spa, pool, gym, every leisure and service was poor for the price

com had adversed breakfast to go for 15$, which was not true

the room was small for a 2 adults and 2 kids

no service for the logage, very hard when you have 2 little kids

saturday night the bar was overcrowded with 1 bartender only, so we could not get our 2 sangria's that we received

loved having access to laundry machines

that the bar didn t open until 5

no gym?

loved our rooms and hotel lobby and bar were fantastic.

the simple fact there was no room service other than that everything is great.

were scratchy and light, seems like their sharing supplies and laundry with marriott facilities across the board

lunch at the bar was fun- gorgeous room

the spa could be updated.

great location and liked that the gym was 24 hours though a little dated.

breakfast was not included

the lady worked at the breakfast restaurant was especially very friendly and nice

lobby area was nice with a bar and lounge area

wish they would offer a breakfast package or include a complementary breakfast offer especially for marriott

had to pay for wifi where at most hotels in the area it's free

& helpful staff from valet to front desk to bartender, beautiful accommodations, excellent pet policy, delightful

breakfast was very good. nice laundry facility. great location downtown.

even has a guest laundry

it comes with guest laundry and a nice gym

only thing i looked for but didn t find was a weight scale in the gym (to weigh myself).

well appointed studio with everything in it, very comfortable beds, large bathroom, well equiped kitchen

the wifi even tho it wasn t free

the spa, pool, gym, and dinning was excellent

the bar downstairs in the lobby has amazing crafted drinks and the restaurant attached has the same

i had hoped the pool would be open later

pool kinda small and in the shadows

very spacious and came with a washer and dryer so you could do laundry.

great location, roomy accommodation with modern kitchen and full laundry

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

room was a fully equipped apartment complete with full kitchen, separate bedroom, beautiful bathroom and even

from the coffee to the kitchen spray everything is chosen with care

nothing, everything was perfect. laundry for guests might be good, but it's optional)

also no coin laundry in the hotel, but there is one nearby

there isn't a mini bar in the room, however you can get things in the lobby and there is a big selection

breakfast bar area is gorgeous and the menu chef amazing

pet friendly!

location, free laundry, ease of adding nights, customerservice, customer service & lastly customer service

we had the ability to do laundry, which was amazing

laundry facilities for guests and continuous free tea/coffee were excellent

laundry facilities and detergent were free

free laundry room was a bonus too

around 12 on saturday and was very happy to get into my room (thank you) but there were piles of laundry all up

the bathroom wasn t clean, a bar of soap was left in the bathroom that didn t belong to us.

had room service for breakfast

the breakfast and bar facilities were basic. the staff were competent but not very friendly.

saturday night, june 16th, we wanted to get a drink at the bar

after our drink at the bar

cool vibe. accommodating and friendly staff. great view. tasty room service.

bar and room amenities were very expensive

everything... the spa tub was great!!!

i wish they had a bigger gym space as well as updated chargers on hand for phones,ipads.

quiet air conditioning, nice kitchenette, laundry facilities on another floor

noises from outside, probably from the laundry room.

could do all the laundry in the laundry

clean and spacious. good location. laundry facilities useful

location is very central. nice suite in the center of philadelphia. laundry room is a plus.

has this hotel heard of laundry softener

room was not very clean and we were told there would be a pull out sofa for the kids, but the room did not have

i was offered a complimentary drink at the hotel bar which was nice

stayed at sofitel for our first getaway from the kids

mobile application is confusing and instead of ordering room service which i was unable to do as it was disabled

opted to be 'green' by not having any laundry / cleaning while there

on the shower curtain, towels left outside the laundry chute, holes in the wall in the hallway, door was hard

i hope this comment will help the hotel carefully monitor the laundry better

of free wifi & self laundry

very early check in

also, i asked the maid for another bath towel and she dug through the dirty laundry and handed me a towel from

we were given a room on the same floor as the gym and laundry room

gym & laundry facilities excellent.

also has coin-operated laundry room

i was also told to reuse my wash cloth and towels to save down on laundry

speak easy bar next door

reception were very helpful, rooms are large and comfortable and breakfast was perfect

the room was perfect-elegantly furnishing with a fireplace, the bed was very comfortable, and the linen quality

breakfast was delicious and the chef came out to talk to the guests which i thought was very nice

yummy breakfast, lovely afternoon snack bar!

room at low level next to laundry, noizy fridge,

the laundry room was broken and they offered use of a suite with a machine or a free wash externally

super location, clean, quiet, laundry.

laundry room washers and dryers didn t

the property doesn't have laundry .

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

they had a swimming pool, a laundry room, and a gym

friendly staff. good facilities including laundry.

room was great, employees wonderful and we really enjoyed the pool.

was nothing to comment except that there were no laundry facilities at the hotel

one of the towels was so worth it had a piece missing, there was just one cup for coffee, no laundry bag, no

room service was great so

swimming pool was amazing. room was outstanding good size lovely bathroom.

excellent gym with variety of equipment

no sour dough bread for breakfast

all the dining facilities at the comcast center are excellent for breakfast, lunch, dinner, or room service

everything. staff were helpful, the room was amazing and the pool incredible.

the pool

room service was delivered 45 min after stated delivery time, so my daughter who was on a timed

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for

room service

they have a huge treasure chest for kids to pick out toys when you walk in

- 24/7 room service, slippers and a robe laid out for us at evening turndown service, beautiful bar and restaurant

wifi strong

restaurant and room service options were expensive.

room service and cleaning impeccable

the wifi did not work in the room and the staff did not inform us about that when we checked in

then the valet took forever to get our car because he was helping a family with kids and multiple suitcases

bugs in the beds. no laundry or press equipment. yeah

amazing staff let us check in early !! pool was the the best !!

parking lot was too full had to walk a lot to the car

chain to prevent the window from opening to far was broken, which made us nervous with young kids

husband, kids and i stayed here to attend the monster mania event being held in the lobby

laundry facilities on premises. great gym and pool staff was amazing

business center,laundry facilities

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

no room service

wifi did not work properly

no laundry room and valet parking only

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

the bathroom wasn't cleaned to expection, room service orders came with hair in

the size of the bed and close at 10 pm the room service

room service food was excellent and service was quick and gracious

that it didn't have a shuttle to the wells fargo stadium.

for fold out couch an i called front desk they never brought them up but said they would my kids had to lay on

would have been nice to have shuttle service to the sports venues.

clean, very welcoming and helping staff, nice rooms, great gym, and right across the street from stadiums and

i love the bar and lounge area. the food was delicious.

the laundry room was convenient

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

i have kids, i specifically wanted to stay at a hotel with a pool for them

very convenient location when visiting my college kids at upenn

the room was clean with a great kitchen

great to have guest laundry

gym was dirty'. high temperature'..no liquid disinfectant ..

breakfast is the best of any best western we stay

plenty of parking at this property and its conveniently located close to restaurants, shopping and the

called for room service in the morning and was told the chef wasnt in

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

laundry services

also extra facilities for individual laundry and a well equipped gym

i have to make reservations to use the pool

room service was great

hated the laundry area

laundry was efficient

laundry and a pool was available

useful guest laundry facility

breakfast was great. location was ideal

no laundry service on the weekends.

beautiful, clean, great location for event attending. bar was a nice plus.

they had a great time, especially when they went to the pool

paid parking? really? the pool was not very inviting.

the pool should be open for longer hours

rooms with full kitchens and loft ceilings, friendly and helpful staff, walkable area, delicious breakfast

spacious rooms with a real kitchen, comfortable living area, including couch and a great bed

at this hotel but will not be our last, the front desk staff was very friendly and professional , breakfast was

beautiful pool

pool is very nice

lacked room clock, luggage rack, laundry bag

there was no continental breakfast, i would like that next time please.

i was able to get complimentary shuttle service to & from the airport to pick up the rental car and/or catch

da pool

had to pay for car park and we only wanted cereals and milk for kids and that was extra