coin laundry was

in the pictures , they show a pool and a hot spa so my plan was to put my laundry on and relax in the hot spa

staff was very nice and they had laundry in the hotel

the guy at front desk was very rude to my guest about going to pool.

breakfast attendant kelly was amazing

we love the pool and the breakfast

not enough parking

booked for the pool so my kids could relax

booked this hotel for the pool so our kids could get out some energy after traveling all day

breakfast was good, pool was clean, staff was great

i also loved that they had a laundry area because we went for a festival in it rained so much that we were

this is a very clean hotel and the staff are helpful and nice people. breakfast was good.

the only thing i didn't like was the parking but it was not terrible.

enjoyed the pool an even had a picnic at the table beside it

good breakfast too

the breakfast is very good

great complimentary breakfast. staff was very friendly and accommodating.

staff worked to solve issues, and was friendly for early check in

for the price of the room thought breakfast would be a little better. not bad though.

very nice room and facility breakfast was good too.

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

the location, shower, fitness and laundry rooms, the staff, and the rates.

free shuttle service from the airport laundry facility

when i get to the room and open the door the room is full of dirty laundry

pets welcomed

she volunteered to get me ice and an extra set of laundry for our third

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

(i wanted to hand wash some laundry)

the front desk where the guest laundry room was located

really liked the kids eat free option

there was a laundry cart with dirty linens and it remained outside our room the whole time we were there

kids get hungry at odd times and it would be nice to be able to heat up some macaroni and cheese

nice location, restaurant and bar was great

restaurants and bar closed to early

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

there was a free laundry

restaurant, no room service, hotel construction

valet , the bar staff were excellent also

the location to the bjcc was amazing!! the kids loved the pool, and was very comfy!

room service breakfast was delicious

no laundry

the gentleman at the desk, the facilities were nice but no laundry.

the breakfast was very good. enjoyed the gym and the room was clean and comfortable

no wifi.

we had a gymnastics event at the bjcc and it was so close to the center and nice new restaurants at

a boutique feel,rooftop bar was fun and an excellent burger at the restaurant bar.

they also have a restaurant and rooftop bar with live music; it was very convenient way to have fun without

the roof top bar was very nice

gym flooded

reliable, fast wifi

the breakfast was wonderful as well

breakfast - but i like that there were fruits available

location, staff, breakfast and cleanliness

did not eat breakfast friendliness of staff

good position and good gym. good confort

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

the pool need to be a lil warmer and clean

ice bucket ice machine on 2nd floor broken no coffee in room only one bar of soap no coffee in lobby

staff friendly and breakfast was efficient.

there was no disinfectant for the equipment or hand sanitizer in the gym

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

room itself smelled like a gym locker room

also, the bar stunk, literally like burnt plastic and cookies

i arrived late, it would've been nice if the bar was open later than 10 pm.

the snack bar was pretty well stocked, and reasonably priced

the room service phone line for breakfast wasn t reliable.

this hotel was very clean. the pool area was great.

airport shuttle did not have enough departure times and i had to leave much earlier for the airport than i

i also really appreciated the airport shuttle

the wifi was terrible

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

$100 pet fee and $10 parking fee. both seemed high for the property.

pool was closed in late may. door stuck in my room had to force to open or close.

like the apartment style rooms with the full kitchen

the staff were greeting the place was clean definitely will stay again when they fill the pool up

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

the breakfast was top notch, this coming from a person who usually skip breakfast

easy access breakfast

the floor was dusty and had pet hair or human hair all over the floor i couldn t tell which one

they lied and said i had a dog in my room and changed me a pet fee

was super friendly from valet, front desk and bar staff

the breakfast is very nice

the staff was amazing. the bar was wonderful and the breakfast was delicious

laundry room was out of order!

cleanliness, pleasant staff, delicious continental, breakfast.

the hotel itself (parking lot included) seemed overall safe, although i think it would be to their advantage

breakfast

bed is amazing!staff accommodated early check in with ease.

laundry

laundry good and easily accessible and not expensive

room service was not given the day requested

free breakfast is good with lots of options

breakfast was goofy but evening happy hour less than

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

breakfast now days at hotels seems to only consist of waffles, muffins, toast and bagel

breakfast and room

customer service was amazing.. love that you except pets.. thank you thank you

pet friendly nice front desk staff

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

the staff could have been a little friendlier. also there was no laundry facility onsite.

identifying 'laundry/valet' on website misleading- very disappointed the

easy to access, very friendly staff, warm pool

the restaurant and bar were very nice.

providing the cost of the stay, the hotel should have indoor pool..

real dining options for kids

restaurant needs better service - host/hostess absent and bar service was slow

loved the rooftop bar area!

lou's construction no restaurant or pool both under construction

parking cost, pool is indoor and was closed, and no restaurant at time we were there

our kids could do while weighing her friends around the lobby, including the pool table and the games

bar scene was cozy and nice

wifi- not working correctly. public restroom had issues.

no guest laundry available to wash sweaty clothes from the fitness center

pet fee was $70.

they locked the fence around pool so you couldn t even sit in the sun around it.

pool was under renovations and grandchildren were very disappointed

very good as it had most anything you would want for breakfast!

breakfast was good

breakfast confort location security

would like to be able to do my laundry

couldn't access gym

no breakfast was served

location was great for us. did not really enjoy the breakfast.

did not eat breakfast

lobby area & safe parking

also sad that the gym wasn t 24 hours

night i left the hotel, their was always cars at the front entrance, and i had to walk to the parking lot, just

especially the girl who was at the bar that friday night

more parking spaces

staff accommodated special requests. laundry facility on-site. comfortable bed.

breakfast was very good, but i had been used to having breakfast included in the price of the room

we loved the king bed room with a view of the pool

the pool setup is nice also

the women working the breakfast/coffee bar were very kind and efficient.

laundry room was only one machine and one dryer

guest above me had kids that was being disruptive, jumping a lot

person at the desk & the bar were so nice

and she never mentioned the pool was closed even after she heard me say something twice about the kids swimming

kids above me start running around late at night early during the morning

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

a little disappointing as gyms are open

the parking lot was lit up very good. the room was perfect.

the night bar tender lora/lorie was amazing

incredibly clean and comfortable. plenty of parking space. excellent facilities.

it was beautiful but small in every way, enjoyed the jacuzzi and free wifi once it was working

i wish the indoor swimming pool would have been heated.

hot tub wasn't working the day of our arrival and the indoor pool was cold

i didn't like that the laundry room on my floor was down.

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

great location. friendly staff. delicious breakfast! i will stay there again.

my kids even loved it

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

the location, the size of the room, the laundry room and the pool!

liked use of laundry on property

staff was great. i like that it has laundry room and pool.

a huge fight could be heard from the parking lot in a room on floor two

handicap parking

outs already which was total bull crap because i walked outside to smoke after that and the parking lot was

pool was not open may 2-3.

the pool was green so we couldn t use it

laundry room on site and very clean

every area was clean including the laundry area.

parking spots were hard to come by

nice to have kitchenette!

the tiny kitchen

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

change machine in laundry room and no change available at front desk

small indoor pool and gym

the front desk male was rude to my kids

website did not say it was $75.00 for your pet

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

that the pool wasn t open

we could here it from the parking lot

you had to pay for the food , couldn t use the gym. room service was not good

the coffee bar area was clearly used by a previous guest and not fully restocked

great staff, full breakfast, and nice laundry

the hotel it s self they didn t tell us about repainting and parking was a problem

the room appeared to be clean but smelled musty/moldy and the gym was too small.

the parking lot is very well lit up

the breakfast was great plus the location

comfortable bed. guest laundry available.

was ridiculous to charge a pet owner $75 for a pet fee for 1 night, i will be advising booking

the breakfast was not hot and she d not offer a lot of choices

there was not a breakfast. but i am going to say that may be because of covid-19

kids running down hallway thin walls so you can hear others

found dirty laundry and garbage in the closet

the laundry is coin laundry.

no laundry bags

the pool was closed the entire stay i was there for maintenance

location & breakfast choices. staff was very friendly. welcomed me when i arrived.

the breakfast and coffee was very good

room was very clean, staff very friendly, continental breakfast had good variety of options

staff was wonderful, inviting & helpful the morning breakfast was always clean & it was actually fantastic with

the glass shower & the wifi, if you payed $4.95 a day. great location.

extra help for breakfast.

no plastic laundry bag

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

staff were very helpful, supplying utensils for our room microwave, change for laundry

durning breakfast the lady there was very nice and polite as well

hotel was quiet and the kids enjoyed the pool

there is a laundry available

laundry lady, doesn't know how to speak to the front desk clerk

pool was closed. charge $40 for a pet!

parking was difficult. however there is not much that can be done to change it.

room was very spacious, clean, and updated, the breakfast and evening meal was delicious, and the staff was very

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

quite clean. gym is decent. rooms are spacious.

there were kids running around the property & no one monitoring them {security or chaperones} there wasn t

the air conditioner was not cool enough, the gym and pool were under maintenanceud83dude12

the pool was closed

it was too rainy and cold to visit the pool, but it looked nice

there was a small kitchen area with dishes in each room

on the website it stated it was a inside pool..which they didn't

parking, and location.

outdoor pool was closed.

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

only one washer and dryer did not provide change for the laundry services

no wifi for the room. misleading to advertise free wifi and it is in the lobby only.

indoor pool & gym

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

staff does not honor the the commitment on free wifi

the hotel also no longer offers any buffet style items at breakfast such as bacon and eggs or waffles

traveling with a pet, the elevator can be tricky sometimes

the gym was very small

great parking area

the time of covid we felt very safe at this hotel - we only saw people in the parking lot

laundry was onsite so we got the uniforms washed and ready for the next days game

hotel parking lot joins chick-fil-a parking lot

not enough parking

the wifi keep messing up & it was something going on with the tub same a little stop up

helpfulness of staff, and the indoor pool.

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though