the bar and restaurant are highlights

bar and food good

the lobby is like a living room and the restaurant/ bar is

room 147 was next to laundry and the big machines were noisy, but they stopped at 10:30 pm

staff very friendly breakfast included

also loved having direct room access from parking lot

we were offered a free shuttle to the nearby station (very convenient, since parking in this area of nj is a

plenty of parking

the wifi didna ? ? t work on the 4th floor.

very nice lobby bar with big screen tv and guests watching fifa

bar not well staffed

netflix/wifi was not working

comfortable beds, double shower stall with glass door & plenty of towels, non smoking & free parking

and dirty laundry in hall all day long

also i was allergic to the laundry soap you use so had to sleep on top on the covers and use my jacket as a

great staff, pool, jacuzzi, my balcony

my daughters love the indoor pool and the room with a view and balcony.

room service is not available for lunch. only dinner.

$1 laundry

big gym with pool

were thin and the room next door had many young kids in it

also, room service now comes in to go containers vs

the fitness room, which is actually a private gym (free access for hotel guests) in the same building as well

yes, parking .

pool

complicated entry to hotel. rooftop bar was packed and so was parking.

the parking space not available after 7 pm

the pool was warm and the employees were very helpful

also the gym with the water fountain says they are saving plastic bottles, but they are providing plastic

1. easy check-in with great treats! 2. breakfast included 3. free parking

old tvs, slow wifi, no mini fridge

to restaurant and bar through event venue sometimes requires walking through/past guests of private parties

larry in the bar was great company

housekeeping lost a swimsuit in laundry

we really enjoy the pool and the fire pit

there is a restaurant on site and a bar that closes at 1am

super comfort, cleanliness, staff, best gym if any hotel i have ever stayed at, good food,

drinks at the bar were overpriced as well

price of wifi should be factored into the room

convenient parking, good location and lots of amenities

majectjis place, bar srmtaff, olivia on coffee and anthony at the door, exceptionally friendly

s silly to list the room rate then add $15 per night for parking in a large parking lot

comfortable bed good room service and food in restaurant

i didn't need to wash my cloth but found a laundry room as

everything was perfect except for the pool closing at 10pm

motels for 5 of us to sleep in one room with 2 queen beds, we had a 2 br, 2 bathroom suite with a kitchen

great room. great people. loved the suite with full kitchen.

room has a kitchen and a pull out sofa bed which the kids loved

comfort, space, laundry facilities, complimentary coffee.

i appreciated the nice work station in my hotel room and it was nice to have an in-unit kitchenette

breakfast bar was very well maintained, quality of the food good

finally got another room at 6:30 pm to begin the new year's eve together (first time without the kids)

good location for driving travel. pet friendly.

loved the lobby bar and gathering area, we sat outside at the firepit until closing time

lovely size rooms, good gym onsite

well appointed gym and the bar was a great stop

the swimming pool is too small; albeit i did not have time to use it!

i love that the staff left rubber duckies on the bathtub for our kids

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

gym and laundry room was a good touch to the

great breakfast staff, professional front desk people, nice cleaning staff.

great breakfast, super courteous and helpful staff.

location is convenient. parking is easy.

good laundry room

great breakfast and very nice staff

i don't really have any complaints. i wouldn't object to more kitchenware though.

my mother and i were quite impressed with a full kitchen and 2 tv's and gorgeous facilities

breakfast options could have been better. breakfast could have been a bit earlier than 7:00a.m.

i loved the pool! it was so warm!

wifi did not like mobile phone access and i am guessing this is due to optimizing mobile phone

lovely rooms and bed linens, cozy bar area, small but nice fitness center and close to many shops

we got there late wish i had more time for the pool

like the location and the fact that there is a breakfast, bar and dinner menu

free laundry

laundry facilities were free of charge, that was a real plus

on site laundry and small snack shop, very convenient

also free laundry, gym, popcorn, grill, and a unique lending library filled with board games and kitchen

friendly, free laundry,fully equipped kitchen and staff especially nicole and marlon

everything was great and breakfast was awesome

pleasantly surprised - facilities were clean, staff efficient (especially gentleman who handled breakfast - he

the breakfast was great and the staff replenishing the food were right on top of it

clean room, comfortable bed, free breakfast, 24 hour fitness room.

parking lot was large with sufficient space for parking

only one laundry machine for all patrons

the pool doesn't work, the gym is off limits, the laundry machine is broken, the light bulbs cant be delivered

working laundry, fridge too compact; no vending machines & front desk kiosk seemed too pricey

should have laundry in each floor since there are regular family that seem to live there

no on-site laundry facilities for guest

the bar was awesome and a lot of fun.

i booked which was disappointing but i did book last minute so i was tired and didnt want to lug kids and

staffs was every helpful for accommodating early check in and late check out while we were there for the dance

staffs was every helpful for accommodating early check in and late check out while we were there for the dance

pool was dirty and room service wasn't timely.

love the bar and the option of indoor or outdoor pool

too many kids in indoor pool at 930 pm. meaning literally 8 kids aged 5 and under in jacuzzi.

the staff was amazing and very knowledgeable the room service was very efficient

the other guest had kids running in the hallway screaming and yelling

that new stuff these kids smoke has quite a pungent odor

were constantly occupied by families with 10+ kids, made it impossible to enjoy it with less people, especially

to rowdy guests, both elevators broke and we had to walk 3 flights with 3 kids and 4 suitcases

breakfast was excellent as usual

also, the pet fee was wicked ($75)

clean, quite, easy accessible, good rooms, good wifi

the laundry requires quarters, but there is no atm or change machine on site, and management didn't

only negative was the pool was not in operation

staff was friendly, clean facility, only gripe pool was closed but basketball court was nice

love the outdoor facilities, gym, indoor pool and breakfast and even evening social hour

breakfast was amazing

my room was very close to parking and the laundry was right across the hall

clean laundry facilities

the laundry facilities are clean and the machines do a great job

laundry cost $ 2

a bit noisy hallways, laundry dispenser were empty, pool area could have had longer hours

they would benefit from expanded breakfast offerings and in bringing back the laundry service.

they would benefit by bringing back laundry service and enhancing their breakfast offering

has made running extra services tough; this place had to close the full-service restaurant and bar :( ; some

awesome bar in the lower level

breakfast was a good way to start the day

they have a laundry room which is a huge help when staying for 6 days

laundry machines are kinda beat up

we had a 2 bedroom suite, the kids loved it

separate bedroom is great when you travel with an early riser, fresh made to order omelets for breakfast just

room we had was actually a suite with two rooms and bathrooms, a kitchen and living room area

the room, the pool and the gym and sauna were excellent. the bar food and service were great.

climate controls, bed, linens, soap, buffet breakfast were all excellent

food was excellent and the pool is great. my kids had a great time

loved the gym. well equipped.

the staff, gym

having a fridge was a plus, and there was self-service laundry not far from our room

the pool + hot breakfast + kitchen & guest laundry options

the spacious room with its kitchen and living room, very comfortable beds, really comfortable.

breakfast needs better options!

the healthier choice items for breakfast, the kitchen in the room, the bed was comfortable.

wasnt a bar of soap in the entire hotel

very huge and nice gym

the only good thing about this hotel is the gym

the wifi has been out for several days. hotel seems to lack urgency to fix it.

very comfortable, big bed. very nice, large-size gym.

tried to do laundry but couldn't get any quarters from the front desk

hotel itself was not bad but my kids were really looking forward to the pool as we booked it for that reason

much i paid for a room and the fact that i had to pay even more for breakfast 165 for a king bed and 10 a person

significant renovations and upkeep; bar on wall in shower was falling off, held to the wall by a rusty screw;

the room was super clean, the bed was really comfortable and the pool was nice.

pool, breakfast,the courteous and helpful staff at the front desk and the fact that there was a laundry room

laundry facility, but they don't provide laundry detergent and quarters

laundry machines the dryers take forever had to dry the clothes three times mind you the machines

it had free parking

my favorite place. i love the swimming pool and the staff is so friendly. breakfast is excellent

laundry!!

everything except i had issues with wifi

was friendly and smooth, room was clean and quiet, gym was workable, breakfast was convenient just all around

it wasn't lit enough with lighting and it's a small pool and consistently overcrowded with kids for most of the

no internet no phone service and kids over us ran until 1100:-11:30 pm.

it had a 24 he laundry room, also the

would have been nice to have a shuttle to the train station.

also for the weekend we've stayed wifi was broken

off and broken glass along the paths in the common area causing a hazard for pets and probably kids

not know till last day i could have gone to proper gym

clean laundry room

pool and gym is extra small

breakfast trx in the gym

comp breakfast

way too far and parking was not lit.

breakfast included and a restaurant right next door

they were very accommodating with early check in and late check out

pool was great for kids, we came with 4 kids between 1-3

reserved for two adults and two kids (ages 8 and 15)

reserved for two adults and two kids (ages 8 and 15)

the kids loved the pool

pool was decent size and breakfast there was nice

hotel had kitchenette area

the breakfast area is very nice and the swimming pool and gym are good too

breakfast was good. friendly staff. nice pool, basketball hoop and patio area was a nice bonus

like it was nothing i didn't like that like everything the cleanliness of the hotel that jim the laundry facility

the laundry room is an added bonus

beds/pillows were super comfy, the room we had was clean and clean smelling, and there was laundry on sight

location, safety, free laundry, gym, full kitchen , can borrow air fryer, pans etc

quiet atmosphere, very clean, friendly staff ,at times the cost,free wash rooms for laundry

laundry room

we were relieved there were laundry facilities on site

parking and loud floors from floor above

also, the room darkening curtains did not close all the way, so the lights from the parking lot came into our

downtown westfield with so many restaurant options, huge sized room perfect for family of 4, and breakfast

didn t go down for breakfast

the kids enjoy the pool

jared put out provisions for the girls before regular breakfast hours because their game was so early

i loved the modern rooms as well as having a kitchen and microwave.

kitchen

the facilities included everything we needed from laundry room yo dog walk

when we got into the room it smelled like old cigarettes and dirty laundry

the clothes dryer in the laundry room was also out of order

laundry bags, iron and ironing board

very clean when it comes to the housekeeping services, laundry and linens

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

the room was comfortable and spacious. the laundry room was convenient and fairly priced.

i was told the two she had a the front desk was for someone else and that laundry wasn't done

also, they don't have business center and wifi was spotty

staff very friendly and breakfast was very good.

laundry facilities was bad

gym and laundry are needed and useful

i would suggest having a changer for the laundry room for people who don t have cell phones

it has laundry room on the 1st floor 5

laundry room

he directed me to the hotel bar/cafe

new feature since the last time i stayed- clean as always and great service at reception and the bar too

there was no update on the reservation page that the pool, gym, etc

parking. room very nice

clean and spacious. small but nice pool.

plenty of parking close to the hotel

big rooms, pool, breakfast, and gym. loved having two queens and a king in our room.

pool is decent size

no change available at counter for the use of the dryer at laundry

the friendly staff, the comfy bed , laundry service and the breakfast

i used the laundry facility ( two washers and two dryers)

breakfast system was very organized and it allowed us to choose what we wanted

you advertise pet friendly

room keys constantly don't work and the laundry eats your coins and when i asked for a refund i get the manager

smells like weed always. toilet running tiny pillows broken laundry no amenities

i requested to get a laundry voucher to ensure we didn t bring them home with us and i was told i ll get

it was clean but laundry machine was not working so i spent 4 hours to just do it

available for laundry needs friendly

i believe the towels in my room were folded without laundry

no guest laundry

i appreciated the on-site washer and dryer, and the little laundry basket they had in the room, it came in

the room a was very clean, and i liked that there was a laundry basket for used towels, ect.

neighborhood (several trucks parking near the hotel) dryer machine in the laundry not working properly

onsite laundry is a plus for guests staying for more than a couple of days

it even has an indoor pool

we only stayed overnight so we didn t experience the pool or restaurant, but we would stay here again

don't like hilton charging customer for wifi, everyone wherein the united states there are wifi and its is

no sense that a coke, a pack of oreo cookies (6 cookies) and a snickers bar would cost $8

all of them, from the front desk, too breakfast and housekeeping, laundry and maintenance

the room smelled musty and like dirty laundry upon arrival

cracker barrel in the parking lot

i really liked the hot tub in the pool area, and that it was open at this point

we had a fireplace and a jacuzzi tub in the living room

also, the laundry facilities were down and that was tough

we were able to do our laundry and got assistance from reception stuff

a large baseball tournament being held nearby, so just imagine a full hotel of families + tons of kids under 1

the pool for kids and bar for adults.

the pool was small, but it was adequate, and the rooms were clean and comfortable, but basic

we needed to wash some things while we were there, and the hotel was out of laundry soap to purchase

parking was ok

nice clean big rooms, lots of parking, bar stayed open late for us

the hotel is in a very central location, practically in the parking lot of the mall

there we got a little snow and ice and there is no covered parking area

the facilities are also great, it has laundry, pool

laundry room for guests what out of service, left elevators from reception were unsafe as you

asked for them 4 timea, they kept telling us they were doing laundry and would bring them right up to the room

coin laundry was good

clean, spacious and comfortable all around. good parking and very friendly staff.

everything worked properly in the rooms and it had an operational, indoor pool

wifi could have worked better

i enjoyed the coffee from the bistro and was happy to work out in the gym

extra fee not shown online just showed pet friendly

kids were running around in the hall ways

i guess i was too close to the laundry room and was woken up at 630 on sunday morning.

every day we had to wait until laundry was done

room was across from laundry and near lobby and a bit busy

laundry cost is a little bit high

cleaning staff took my laundry bag as garbage

did not like that laundry facilities were broken

location, housekeeping, laundry facility, the gym

didn't have enough staff for the amount of people for breakfast

all was clean and breakfast was a nice +

clean nice rooms- nice breakfast offered- friendly staff

these guests trashed the place and kids running all over the place where i almost tripped over one that

poor no room service entrance not attractive

hotel is huge, the gym is big & clean with a lot of equipment

pool/fitness centre

beds were not the most comfortable, no room service was available, and due to the inconvenience, we were not

more lighting in parking lots outdoor pool area needs work leaky bathroom fixtureswet carpet in

for the price - beds were comfortable; pool was okay (why so many tvs with the news though i wonder

the bar tender was impolite

the outdoor pool.

location, breakfast and parking

went to the front to ask for 1 or 2 extra pillows and they said housekeeping was finishing the laundry

it was great having laundry facilities as well

laundry machines were very good and required a credit card

even with bringing our pet, we had a clean fresh room

the sink by bar clogged

lack of many amenities that other hotels had such as a laundry room, business room or working ice machines

no place to do your own laundry. and parking

no laundry facility

cleanliness of room, breakfast.

friendly staff, breakfast included, parking spots available, clean

laundry room was not in service & both threadmills in the gym were also not in service

were a group of kids running up and down the halls at night

i also want to mention a small swimming pool and a delicious breakfast (buffet)

the swimming pool a tad bit small

pool size

pool wasn t open, yet, laundry detergent wasn t available for the machines, there was only one comfy chair

having a laundry room down the hall was very convenient, unfortunately they didn t sell environmentally

our room was across from the housekeeping/laundry room which was loud in the morning

restaurant and bar of the hotel are excelent

parking was difficult when we first arrived; we arrived on saturday evening and the restaurant was

room was flooded because a long term guest was doing his laundry in the bath tub

wifi was very slow. sometimes couldn't use

the wifi actually worked

the property is outdated. the room is ok but has smoking smell.

was a leak in our window, didn't look like the room had been dusted or wiped down in a long time, wifi didn't

wish the breakfast was available until 10 am everyday as being from the west coast (3 hour difference) it

and it s pet friendly

love the size and layout of the room, the full kitchen, ample room to walk dogs, and reliable supply of

rooms were spacious and had a kitchen and a full sized fridge to store food

they have a free breakfast & they also had some type of free food every night in the lobby, which was very nice

clean and quite place, good car parking, good laundry and gym.

laundry room was perfect.

free laundry excellent breakfast clean room

advertised as pet friendly however there is not a large dedicated spot for pets to use the bathroom

the pool area is a favorite with the kids as well

was a huge gathering , loud music , tons of little kids running around without supervision

the pool it was cold

pranked called twice in the middle of the night, there was a bar mitzvah and there were a lot of kids, i am sure

parking was barely adequate, and the location was difficult to find

great parking, and room, and staff

i really appreciated that i could do our laundry here

doing laundry is also not easy, bring your own quarters otherwise they are not gonna help you

the parking lot flow of traffic

pool along with the gym was closed,the only reason i booked it was for the indoor pool

the whirlpool was great

2 free bottles of water. simple wifi sign on

rooms were nice. room service is very convenient. fairly quiet. safe.

the breakfast was good and i order room service as well which the was prompt, hot and delicious

the gym (exercise center) is very good

coronavirus meant amenities such as the gym were closed, but for what was allowed it was a perfect spot

laundry was too little

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

no room service, no laundry service, worn out suite

the pool was closed.

excellent room service!