know with covid that you couldn't have hands on breakfast but i would have liked more of a selection

loved the waffle maker that was a big hit for my kids

clean room was the best had a studio with a kitchenette

amenities were great and the kitchen was well stocked with all cutleries

loved the waffle maker that was a big hit for my kids

it had a 24 he laundry room, also the

off and broken glass along the paths in the common area causing a hazard for pets and probably kids

all amenities in the suite, including a full kitchen, electric stove, full refrigerator, pots, utensils

off and broken glass along the paths in the common area causing a hazard for pets and probably kids

was very nice place, clean,quiet the breakfast was good bed was very comfortable overall excellent

the coffee is great. the laundry room is also great. the staff was very nice.

location, safety, free laundry, gym, full kitchen , can borrow air fryer, pans etc

quiet atmosphere, very clean, friendly staff ,at times the cost,free wash rooms for laundry

was a minor issue in the laundry room and the toilet latch broke i my suite

kitchen facilities and laundry

laundry!!

the swimming pool was awesome!

good value, comfortable bed. good coffee in room. nice gym with great equipment.

would have been nice to have a free breakfast bar considering the price of the room

wifi, hotel, breakfast, patio, room and bathroom.

the room was comfortable and spacious. the laundry room was convenient and fairly priced.

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

i was told the two she had a the front desk was for someone else and that laundry wasn't done

i also loved the the fact the pool closed at a decent time due to the fact that i have a two year old who loves

there was coffee stain in the 'cleaned cups' in kitchen cabinets

clean laundry room

very good breakfast

value, free wifi, free breakfast, friendly people, spacious rooms with fridge/microwave, comfortable beds,

room, breakfast, wifi

eggs for breakfast were awful.

pool was great for kids, we came with 4 kids between 1-3

reserved for two adults and two kids (ages 8 and 15)

room was clean and quite large. staff was very friendly, good breakfast.

breakfast included and a restaurant right next door

breakfast was really nice every morning

pool, breakfast,the courteous and helpful staff at the front desk and the fact that there was a laundry room

laundry facility, but they don't provide laundry detergent and quarters

laundry machines the dryers take forever had to dry the clothes three times mind you the machines

the pool gets packed and kids were not listening to security when told not to do something they should be escorted

be nice to have a shower by the pool to rinse off

tried to do laundry but couldn't get any quarters from the front desk

did not like that the water pressure in the shower was very low and there was no complimentary breakfast included

the bar / restaurant area was much nicer than i expected for a holiday inn

the pool was said to be heated and it was not

food at the bar was also good

working laundry, fridge too compact; no vending machines & front desk kiosk seemed too pricey

the pool doesn't work, the gym is off limits, the laundry machine is broken, the light bulbs cant be delivered

only one laundry machine for all patrons

no on-site laundry facilities for guest

should have laundry in each floor since there are regular family that seem to live there

i was working nights and slept during the day, the service room service was very respect full and quiet

i loved the pool! it was so warm!

the property was very beautiful and the pool was nice and comfortable, the rooms are so wonderful and put in

wifi did not like mobile phone access and i am guessing this is due to optimizing mobile phone

very disappointed to find out that when i booked this hotel it said pet friendly but when i go there was told

it was clean but laundry machine was not working so i spent 4 hours to just do it

room keys constantly don't work and the laundry eats your coins and when i asked for a refund i get the manager

i requested to get a laundry voucher to ensure we didn t bring them home with us and i was told i ll get

available for laundry needs friendly

smells like weed always. toilet running tiny pillows broken laundry no amenities

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess

laundry was too little

no room service, no laundry service, worn out suite

the gym is aa fantastic

could use an inhouse restaurant, not just a bar grill

the room a was very clean, and i liked that there was a laundry basket for used towels, ect.

no guest laundry

i believe the towels in my room were folded without laundry

neighborhood (several trucks parking near the hotel) dryer machine in the laundry not working properly

had to do laundry and there was only 1 washer and 1 dryer for a hotel that has about 200 rooms.

the friendly staff, the comfy bed , laundry service and the breakfast

i used the laundry facility ( two washers and two dryers)

no change available at counter for the use of the dryer at laundry

love the pool exercise room and the tv hooking up to all of my streaming services was a

to make tea in room coffee satchets only in room forgot my jewelry in room but not returned by room service was

that parking deck is too far to travel with kids at night

is a non-refundable pet fee, which is expected

it was very, very disappointing that wifi is not free, but $11.95!!

wifi access was a pain

they have valet parking, on site restaurant, bar and spa

guest laundry center, fitness center, and swimming pool were fun to use

in the guest laundry center, there's only one set of washing machine and dryer, which may present a challenge

pet fee was way too high

the building has a pool and fitness center, shoppette next to front desk and free parking

like the $30 charge that i didn't budget into my trip i was charged to prevent damage, smoking or pets

no laundry service not convenient for a longer stay

housekeeping was too loud. i guess because the laundry room was outside of our door

i definitely felt safe staying there, there's free parking

the property was clean and well-kept with plenty of parking

night, the main sign for the inn makes it look like you should turn left into the parking lot

laundry didn't work, and the best they could do was to suggests walking beside the highway several

they have the requirements necessary laundry, fitness center, pool

they have the requirements necessary laundry, fitness center, pool

the staff was amazing and very helpful and the pool is heated and open late until 10

big room, great amenities, fantastic staff and easy parking

free breakfast and laundry

the exercise room was quite warm because it is connected to the laundry room

breakfast was fine considering the restrictions for the pandemic

clean and professional and breakfast was always on time.

kitchenette. queen and pullout bed.

housekeeping lost a swimsuit in laundry

the food was great complements to the chief , we loved the location, the new gym was amazing

everything. food available at the bar late hours .

drinks at the bar were overpriced as well

the gym was also great

had hair in swimming pool , and we had to pay for laundry and they didn t even put water in in the room we

on the ground floor corridor and always had a bucket there then the dryer was out of order in the laundry room

room very helpful staff especially mansi at the front desk gym, small swimming pool on site coin laundry machines

swimming pool and gym

were confused about breakfast

doing laundry is also not easy, bring your own quarters otherwise they are not gonna help you

i really appreciated that i could do our laundry here

very clean, very comfortable bed, some good breakfast options.

the pool

on site parking was a great benefit

free laundry excellent breakfast clean room

laundry room was perfect.

clean and quite place, good car parking, good laundry and gym.

breakfast, gym and pool

superb from the cleaners to the front desk we will be back we really enjoyed the complimentary breakfast

dirty floor in the gym area

the bar was pretty cool

the gym facility was good

quiet location, comfortable bed, good breakfast.

no pool, and the gym was not that good

pool is a bit small.

the ambiance of the lobby area was amazing and the bar as well

i liked that there was a bar and restaurant in the actual hotel

the patio by the first floor bar was amazing and it was a cool, rainy evening so they had the fire pit going

the parking space not available after 7 pm

no laundry or alcohol available and it is far to get to dinner.

the room felt comfortable and able to get good rest, the restaurant was delicious, pool area and gym was well

room service was great

my room, the pool and hot tub, the staff, and the restaurant were all excellent

facility: enjoyed the pool and gym areas, lobby is so nice

laundry charges money but does work, tv was not waking had to be replaced, remote not working had

we didn t have time to do laundry, but the area was very neat and tidy

continuous noise from room above. kids running and jumping all night and day.

my kids enjoyed the pool area, even though it was very basic. the beds were clean.

the parking & internet service is free

they have a open bar as well as pool and laundry center

no meat options for breakfast.

swimming pool was closed but i'm sure there was a good reason.

i can cook breakfast because the breakfast they serve is kinda trash for the place to be nice a

10/10 service, breakfast, facilities and pleasant staff very cute salt and pepper holders.

the laundry facility, laundry, & business center do not work

laundry facilities the exercise room the eggs weren't that good for breakfast staff at front desk

laundry on-site

good laundry room

some of the neighboring rooms were a bit loud at night. parking up front was just okay.

also no laundry service

it also has laundry facility in basement and soap powder you can buy at reception desk

i was able to do my laundry while i was there

there was also a laundry facility to the basement and you can buy little laundry packets and even softener for

breakfast could've been a little better

wide parking lot

we requested a non-smoking room but the surrounding rooms are smoking rooms so ours was smoky too

the slow wifi connection

there were cigarette burn holes in the sheets/blanket of a non-smoking room

room service

we were counting on being able to use the guest laundry, but we found that the dryer was broken

room i had was next to the laundry room/ice machine

parking was a bit busy, so additional stalls would help.

a great hotel, super helpful staff, pool awesome for little ones and big ones , breakfast was the best we ever

cooperative staff. clean room. poor wifi. good b/f

wasn t informed of amenities such as laundry or vending machines, would have came in handy

laundry was available for a small cost

location, laundry, gym i just want a swimming pool so it will be perfect.

also, wifi was available during the stay

the wifi was good but could have been better.

and dirty laundry in hall all day long

also i was allergic to the laundry soap you use so had to sleep on top on the covers and use my jacket as a

the only problem is the internet connection - you would get disconnected from wifi as soon as you put your

i love that it had a pool and hot tub

the pool and the jaccuzzi . the spacious rooms and the balcony overlooking the courtyard .

bar not well staffed

like the restaurant and bar weren't ever open during the day

comfortable beds, double shower stall with glass door & plenty of towels, non smoking & free parking

room and gym very comfy and new equipment

netflix/wifi was not working

clean room, comfortable bed, free breakfast, 24 hour fitness room.

staff was exceptional. clean. good breakfast

pleasantly surprised - facilities were clean, staff efficient (especially gentleman who handled breakfast - he

the location is good, the parking space was ample.

place offers excellent value with a clean, spacious room and convenient parking

the laundry requires quarters, but there is no atm or change machine on site, and management didn't

breakfast was amazing

love the outdoor facilities, gym, indoor pool and breakfast and even evening social hour

kitchenette was a plus

would have been nice to be able to use the pool after checking out as we have several hours to kill before our

having a fridge was a plus, and there was self-service laundry not far from our room

the pool + hot breakfast + kitchen & guest laundry options

the kitchen area in the room was a big help for us this weekend

didn t have a pet but the hotel assumed we had a pet and charged us $100

the pool + hot breakfast + kitchen & guest laundry options

i felt really uncomfortable like if i was sleeping on dirty laundry

over some not on leashes double charged and i have wait 5 days to get my money back pool filthy kids running

being listed as pet friendly, they are no longer a pet friendly establishment

gym as well was nice even tho didn t use

kids loved the pool which was the perfect amount of warmth in the area as well as the water itself

on the second question, we asked if the laundry was available

loved the face there was a laundry room every floor

the tv was very small and the wifi keeps chipping out

the ease of getting off the highway and getting back on. good parking. central location.

need more parking

of food was limited would of been helpful to have small packets of washing powder etc in the laundry area on

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

and the laundry room

paying for laundry

the bar was awesome

to a indoor pool, grill and lounging area on the outside and a washer and dryer if you need to do laundry

could ve been a little warmer in the pool area

wish the free breakfast was a better quality, but having the kitchen more than made up for it

facilities are clean, roomy and a nice outside linear fire pit area with sitting areas and large breakfast area

has a basketball court for the kids on site they loved the pool i loved the king size bed and the

comfort, space, laundry facilities, complimentary coffee.

so, we weren't able to access the pool or the gym

free parking

access tv's hdmi input to utilize personal wifi channel server

stopped by for one night after landing to ny after a long flight with small kids before driving any further

parking was free but get to it was blocked off, and being handicapped this made things even harder

the restaurant and bar was very convenient for us

close parking spot to the hotel are all valet and can only be used by people who valet

pretty bar, restaurants and exterior sitting area with bar and food

did not have a window blind and was facing an open parking lot with lights that were on all night and directly

they dont have laundry set up in the hotel.

*there was laundry *overall way a bad

plenty of free parking

very friendly staff. super clean hotel . great pool and gym hours (7am-9pm ).

comfortable, affordable, vary clean. great bar with great food.

i didn't need to wash my cloth but found a laundry room as

accommodations were exceptionally clean and intelligently designed. best hotel for pets. ever.

i was not aware of $100 additional charge for pet at pet friendly hotel.

there was a big group ok kids who were running and jumping in the pool all over

of rooms, suite that included kitchen, near restaurants, friendly staff, pool, and gym

adults at the bar were getting all the attention

the kids had time to use it

the gym has weights and all the machines worked

there is outside construction and is overlapping parking spots.

i slept the night away and evens through there was an event going on with many kids in the lobby honestly did

get wifi to work on pc- but it did work on smartphone

although it was a non smoking room

musty cigarette odor in a non smoking room

picked non smoking) the first room we were given once you opened the door it smacked you in the face the odor

the beds had holes in them from cigarette smoke, and i thought there was no smoking in the rooms, my overall

the laundry facilities were not the greatest

it was super spacious and modern with a fridge, usb plugs, coffee bar with sink, desk and cool furniture like

was very comfortable, breakfast was very good, staff was helping and friendly and location worked for us extremely

everyone at front desk is super friendly and helpful, great choice of breakfast super clean hotel

my window faced the parking lot and a bar that was lit up until early morning

laundry room

we were relieved there were laundry facilities on site

parking; appears to have been recently updated, rooms were comfortable and clean; breakfast was

my room had a kitchenette that seemed to be lacking some basic functionality / kitchen supplies

parking under

only issue was the fridge was not working properly in room 101 where my kids were that s all.

the room, staff and complimentary breakfast made it a very pleasant stay

breakfast too much processed breakfast then, looked at old

breakfast, enough variety, tea and coffee were available all the day long

we were put beside a party room that was sooo loud my kids couldn't hear tv

easy access, ice and laundry was close by, nice tv, nice refrigerator but no

the washer was not working and the laundry service was not same day so on saturday am i couldn't get clothes

that the wifi was not free.

i appreciated the morning shuttle (and afternoon pickup) to the conference i was attending

wifi was outdated and the worst part were the rooms

pool being open until 11pm was awesome

front desk staff, housekeeper and breakfast staff

kitchen came equipped with everything i needed. breakfast was free and there was a heated pool.

parking. cleanliness

we loved the breakfast and having a room with a kitchen.

the gym and laundry updated bathroom

the laundry area consists of one washer and one dryer

i wish coin laundry were available

the laundry room on the 2nd floor had trash all in between and behind the washer's

laundry

more like an apartment they even give you a laundry basket

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

appreciated having laundry services

cost 3000 plus however, i was disappointed that sonesta could not offer me a once-a-week free laundry service

spotty wifi. dated furniture.

in the bathroom cleaning missed bases like replenish coffee and cups, missed laundry, etc trash receptacles very

sure has laundry room but no laundry soap to purchase

no laundry service was a problem

laundry room broke down and we had to drive to laundromat, front desk employee wasn t super

guest was recording us from their room while my kids were in the pool

facilities such as guest laundry and pool very welcomed

ran out of breakfast one day, the laundry room was broken and could not do my laundry and the pool water was

when we came down to check out guy states it s only him working and he was doing laundry

laundry room was convenient and helpful on a long trip easy to find eating places near the hotel a

the breakfast

mini mart in the lobby and laundry mat in the basement

no pool for little kids to play in

parking is free and plentiful however the lot is far from the hotel entrance.

everything was nice and quite and alot to do. the spa is 10

distance to parking lot in evening.

was good scrambled eggs were good plenty of chocolate milk yougurt and jiuce pool was warm onsite laundry

there is no laundry room as stated in the on line description

good location, free parking, fast wifi, quiet room,happy faces everywhere and a helpful manager makes it

our spa tub room was completely renovated and we loved the fireplace and smart tv

the electric fireplace didn't work. that honestly wasn't even a big deal.

gym and laundry room was a good touch to the

had all the relevant amenities such as a gym, convenience items for sale, a restaurant and guest laundry

room was attractive. loved having bar soap and mouth wash. proximity to train was wonderful!

construction going on and no room service for 5 days!

wifi very weak.