hot tub and pool are great. rooms comfortable

advertise as being pet friendly, however the pet policy is the worst i have ever been asked to sign

americinn seemed to be well taken care of. staff was friendly. seemed to be plenty of parking.

good parking

beds were nice and comfy and the breakfast was yummy

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

coin laundry, arcade, indoor pool were the surprises.

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

pool, vending machines, and a laundry room for guests

all areas of the hotel were exceptionally clean, even the laundry and pool area

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

was a little expensive and there was quite a few kids running around the floor above me

i don t believe i should be asked how long i m going to be swimming with the kids

they actually had breakfast earlier at 6 am to 10 pm which was amazing because there were very early games

kids running thru the halls

no laundry

online didn t match due to changeover - expected to die a load of laundry and couldn t

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

the location, ease of parking and the friendly staff.

it place hotel and nice place to stay if u have a family nice pool jacuzzi steam room workout center surrounded

bonus: free laundry machines in second floor, just bring detergent and

the laundry room looked like a complete mess as well

that it was free laundry.

luv that kitchen and free laundry

location, room size, gym and laundry access, comfortable

had everything we needed: full hot breakfast, large indoor pool, very comfortable beds and pillows , quiet

they kept my kids life jackets i accidentally left in the closet.

friendly staff, nice pool, and a decent selection for breakfast

was very friendly, rooms are clean, breakfast has a big selection, the beds were comfortable and just off the

a kitchenette but with no equipment, no table, no chairs, and two refrigerators

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

it was very convenient for us and the kids

staff excellent breakfast gym

pool is inside/outside, and even in cold and snow we were able to swim outside

laundry facility didn't work except washer

laundry service, it seemed more like a long stay for subsidized living than a hotel

laundry takes only quarters but no change machine on site and front desk does not make change

laundry

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

very clean, good breakfast, very nice clean room.

there was no parking at night

ev charger (chargepoint) was installed the night before we left and should be functioning now

breakfast items i tried were great

nothing. it was all good. even breakfast was great!

kids were using pool deck as a water slid sliding into the

location, ample parking, close to restaurants and stores (target, office depot, etc

i wanted to take my kids on a fun experience and it turned into them being pretty upset and me feeling awful

pool and bar wasn t open

not enough room service ie change of towels had to get clean towels at the front desk each day

entry and parking lot needs to be paved, or fixed

room was very comfortable. would have liked a breakfast included for the money they charged.

he was able to accommodate me with check-in plus the bar even though there wasn't anyone staffed at the bar

forced to enter through grimy carpeted end hallway on side of building with over half of hotel parking lot

good exercise room when it wasn't overrun with unsupervised kids.

the pool and laundry room were closed due to renovations.

extra room was great; very clean; nice laundry facilities

the. breakfast choices were great.

we liked the kitchenette area

kitchenette in the room was a huge bonus

dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

wifi kept dropping

i had some concerns with the pet policy and the initial room we had booked and they cleared it up quickly and

great wifi. comfortable bed.

the noise from the laundry room next to our room (219).

clean room, large tv with lots of channels, clean laundry room, outside seating.

self laundry free of charge.

also, they couldn t make change at the desk or have a quarters machine for the laundry

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

there was a baseball convention and the kids team stayed here. lots of noise.

breakfast area was very clean and a good variety of

wifi was horrible and i could not connect for work i had ro leave and go somewhere else for wifi

didn t like that there where kids wondering around unsupervised in the hall way when i was on my way to

clean room, friendly staff, clean indoor facilities, comfortable bed, wifi was good and location was off main

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

the mirror & wifi

the location the entrance with the fireplace very welcoming

00 nonrefundable fee will be charged for having a pet

there's a laundry facility on st as well as a pool and spa

jenna was amazing and hooked us up with an early check in

it was great to have the restaurant, swimming pool, and i was able to do a pelaton ride there in the workout

breakfast was especially good tasting. lobby decor was gorgeous. parking was tight but workable.

the pet fee was higher than most places we have stayed but acceptable for our 2-night stay

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

the free laundry machines and mini gym were a bonus

loved the complimentary laundry facilities

laundry facilities were out of order and our keys stopped working several times

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

gym was small, room didn't have amenities, $100 accidental fee seemed excessive

didn't have breakfast.

beds were real comfortable. rooms clean. staff friendly. my kids and i lived it.

breakfast was not that great compared to the free breakfast we got at the holiday in holland mi

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

kids didn't have access to juice in the morning because staff said it was

location and breakfast

kids didn't have access to juice in the morning because staff said it was

breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

i checked in, they did not tell me that i had to request room service

bed, great bathroom and decor, excellent tv with all of the pay channels available, breakfast was plentiful and

shuttle to downtown venues

staff was very friendly and the pool/jacuzzi was clean

the pool was so cold the kids were blue

breakfast was great also

pool

very very warm inviting environment the people and staff are always so kind and very helpful the breakfast buffet

bonus to have laundry facility on site too

water fountain inside the gym. water fountain outside of gym didn t work

breakfast was very good and filling

the pool and hot tub area was amazing and the breakfast was great!

breakfast in the morning was amazing, the pool area was very nice, and parking was convenient and easy

was fantastic, the bed was comfortable and there is laundry for the guests

could not connect to wifi

complimentary breakfast

wifi connection would stop and restart from time to time.

they looked like pet hair, they were not from as i do not have a

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

i really liked taylor she was a great help and the laundry room was very clean

the free airport shuttle

breakfast was good

shuttle [free] was

loved the full kitchen and the separation of the rooms so we could watch two different tvs

room was clean and big. breakfast was good. plenty of space to accommodate many people.

the breakfast bar was amazing and the room and view were fantastic

indoor pool

we liked the clean rooms. safety on elevators, pool hours and proximity to events we had planned

the spa wasn't open.

they did comp us a drink at the bar while we waited but it messed up our evening schedule

kids were loud past 11 pm

pool, fitness center, and room service were not available, yet i still paid the same price as usual

unfortunate that room service was unavailable but it s understandable.

location, cleanliness, great food and a bar downstairs, great staff!

didn t eat the breakfast at the hotel. we didn t know that one was offered.

and the food at the bar was wonderful, had the shrimp and meatballs

did not have breakfast so can't comment on that. all staff encountered was very nice.

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

went to the spa and it was amazing the spa staff for super kind and my massage was probably the best one i've

the hot tub in the pool/spa area was broken and out of order

i especially loved the room service so easy to order and came straight to the room nice and warm

not much in terms of getting a quick snack or room service

room service friend was allergic to cheese and his andwhich had cheese they said they makr a new

no laundry facilities & parking was expensive but it is downtown

pet friendly

fantastic location, reasonable parking prices (including in/out of the ramp), knoop the rooftop bar was fantastic

no room service

parking. had to unload then move car to a lot and walk back. no room service.

the bar and the staff were excellent

was no room service

dead bolt did not work and the extra security bar would not work either

the parking lot of complicated to get to. there was just a shower, no bathtub for the kids.

wish the pool was open later lol

free parking and very clean

location was perfect for downtown walking with plenty of parking.

hotel staff, location, shuttle

smelled like old gym shoes

is wonderful however, perhaps guests could receive a small discount on their breakfast

there were vending machines and laundry

also, we shared this wait w/ the laundry staff because we were in their space

water park for grandkids and adult children quietb room good breakfast

pool not too cold and hot tub real hot

4 different pools, great breakfast, kids ate free. water park for kids

easy access to room and laundry facilities

parking was free and it was easy to get to

pool was small.

the breakfast was great . the bed was comfortable

here was top notch: the staff, room, breakfast, wifi, pool