great, room lovely & pool fab

pool bar should stay open a little later as it would save having to walk through the hotel to get drinks

the wifi was difficult to connect to, and the breakfast, while nice was very expensive

everywhere smell of manure nauseating rooms very basic no shower cap or any extras breakfast poor room service

breakfast was cold and choice was limited. kids loved the waffles and muffins.

the laundry prices were a little high but we appreciate reasons for that

the staff in the breakfast room, reception and bar area were brilliant, really helpful and friendly

we loved the pool terrace, well worth a dip & the gym was excellent too

i managed a quick dip in the pool between the thunder storms

early because our room was ready stored out bags for us room are airconed bed comfortable lovely pool area with

gym was ok, lots of free weights but it would have been good to have some weight machines

paying extra for the parking and late check out.

very good aircon and wifi

location was great, the hotel was pet friendly, staff were very helpful

the noise down which to be fair most of them did , the saturday night was a wedding and we had a kids bouncy

poor wifi, it s a shame, it would have made our stay perfect!

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is

central location and the bar next door. excellent breakfast included in the price.

no nice added extras, like water or a mini bar and i felt while the room was nice the bathroom was quite shabby

wifi reception is good and the bed was very comfortable

bar or restaurant other than for breakfast but this didn't bother me as there were so many options

the hotel had a gym and a coffee machine to use 24 hours

there is a small gym which is a bonus

so many bar and restaurant around from breakfast time till midnight

check-in staff didn't tell they have gym, coffee machine at e level, found it by myself during breakfast time

screaming kids in the room next door, bin men, street cleaners, church bells

free wifi okay

checking-in in easy with super early check in times and late check out times provided as standard

wifi did not work at all and i needed it for work

unfortunatelly the wifi was weak.

i did order for an iron and they confirm they just have laundry services.....

early check in was a bonus

location breakfast room service

wifi was practically non existent in our room and the television was not a smart one hence language

the friendliest people on reception. breakfast. late bar area. especially antonio

comfy bed (if you dont count dirty laundry)

gym had good equipment to get a little holiday work out in

i enjoyed the swimming pool area and also the front desk staff were very helpful

unavailability of 24 room service or restaurant or cafeteria; water and coffee supply was short.

the bar area looks a bit bland and corporate.

rooms lovely, very nice staff, little kids play area at reception is great

we requested late check out and that was no problem and we were not charged for it either

4stars and no room service at 11

it was a very comfortable stay with good wifi and parking underneath

no room service for drinks, snackes, coffee after midnight

room bar prices ridiculously high. why bother at that price?

restaurant and bar a bit soulless

on streets at night on the weekend with a bunch of drunk kids

this hotel also charges for pets, but they offer thoughtful extras (a dog bed and a small welcome gift with a

room service very reasonable cost

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

excellent location, wonderful staff and a very fairly priced bar and restaurant.

comfortable bed, jacuzzi bath, breakfast, gym

the jets in the spa bath also turned on randomly after draining the water, and the only way to stop it was to

wifi was slow

as an overnight stop en route to seville and decided it was ideal for our needs: cheap, pet friendly, decent

this hotel is pet-friendly, so we guessed that it was probably a movement from a dog

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk

convenient room, clean bathroom, good location, fast wifi

wifi is not very good

also, affordable ironing and laundry services

fantastic breakfast and very friendly staff. very good facilities with a great pool.

swimming pool could be heated

clean and comfortable rooms, staff very friendly for kids. we were with 3 kids.

rooms good clean and adequate for stay. bar restaurant service very poor could not recommend

wifi was not good

there bar area very nice and the outside terrace was very nice

just after midnight - not able to obtain drink other than from mini bar - this is poor for a hotel of this star

also, when they mention a pool, it s important to note that it s not owned by the hotel you have to pay

fact that the lady at the reception maria said different hours of opening for the pool and actually on the boards

bar area good but no food on a friday

a safe and clean option for anyone travelling by car and/or with a pet

the shower should have a bar to hold onto for shorter people or handicapped people

poor wifi. wash basin cracked

comfy beds, very nice staff, bar open until 23

we couldn't let our kids (5 and 8) swim alone - one of us parents was always in with them - though there is a

location , clean absolutely gorgeous room , superb staff, superb breakfast, superb golf, just can t praise it

breakfast had loads of options

spa - no one at reception - a sign was left to say staff in treatment room

no wifi connection in room broken equipment in the gym poor quality food in evening restaurants

gym sauna and steam room

love the fact the spa is included. very relaxing atmosphere

pool was small and very busy

excellent suite. only minor complaint was weak intermittent wifi

size of the room, the 5th floor with different facilities: kids play room, gym, jacuzzi and

after witnessing 1 man trying to get into the laundry cupboard in his underwear thinking it was his room, only

there is a laundry service i did think the free loan of a iron and ironing board would have been nice, the

hotel food is great, staff are great and pool is well maintained with friendly lifeguards our kids love it here

kids club was weak, didn t cater for non spanish speaking children

this is a family hotel so be prepared to hear kids throughout

free parking

restaurant open for dinner a bit late for us, but we had tapas from the bar earlier.

we had early check in and guy from reception helped a lot , even with poor knowledge of english

free parking, good clean room, excellent staff

gym facilities and pool

early check in as room ready

did not have wifi in my bedroom, i mentioned this at the desk, and i was not given any good reason

the staff were very happy and helpful the rooms were very good clean bar staff very

wifi was good, however you have to keep signing in, which is rather tedious

good wifi, a little fridge and a comfortable bed

how to use the phone - specifically- what numbers are needed to dial to call room service, laundry and the

wifi works well

everything! location, cleanliness, staff, breakfast! it was fantastic!

everything was great. lovely breakfast lots of choices

the breakfast was disappointing

lack of the spa was an upset, especially since i'd checked it's open days on booking

spa bath with shower over it

spa bath needed a slip mat in for people who used the shower

the wifi coverage was a little spotty so that could've been better.

have to pay for xtra to use the pool and the spa

& bar were not staffed

the wifi connection in the room was very slow (in the restaurant it was much

comfortable stopover. it has a nice private parking. easy access to the place.

modern and clean. free parking garage

there was also a play area for kids

normal deasent hotel. own secured parking place

clean, excellent facilities, local bar below serving delicious food and drinks

breakfast in the bar so need to ask for fruit and yoghurt

there's also a secure parking included in your booking

wifi and tv worked fine

good wifi

plenty of car parking space, and very safe

reasonable breakfast and reasonable wifi in the

locaties of the room cats with kids next to the room view on the balcony

information is poor, no information about pool opening / closing times no price list for minibar items no map

in front of the hotel you can find free parking

the wifi was not stable, signal went constantly down

location with parking available which was perfect

bar next to restaurant was busy with locals so more lively

parking at hotel ideal don't need to go into the city

lots of parking and they allowed our dog

okay room, ac worked, wifi worked after i asked for

the wifi can improve

wifi in room total rubbish when it got a signal, workmen staying in hotel loud in hallway, tv only

we did not eat there but the bar was nice to have a drink

very clean, everything worked (even the wifi). good breakfast, excellent fresh fruit.

that the restaurant does not open on friday and saturday (possibly sunday) nights though there is room service

room service was good, reception staff were pleasant and

no restaurant and the bar was closed.

no food available on friday after we arrived, none on saturday except breakfast and only room service on sunday

free wifi

we went with our kids and the room was big enough for us

breakfast was very good

free parking

no facilities for spa treatments or leisure activities

the bar didn't open!

good breakfast. bathrobes and the spa bath was appreciated.

good medium business hotel, nice room. wifi

only breakfast at pre booked times is available no restaurant bar or room service operating

the wifi was very sporadic, sometime off for several hours

fault we could mention is that they have no irons available and only an expensive laundry service

breakfast selection was quite poor. wifi was pretty slow and disconnecting all the time.

gym and spa were closed both days we were there, but it may have been just the fact we are on the

poor wifi in room 617.

the gym was easy to get to and wasn't busy

the room service was exceptional due to the personnal she also run the bar / resturante

staff great, room service was excellent

wifi good

the wifi (included in price) was good and the staff were very friendly

was supposed to be wifi throughout the hotel but it did not work on my floor or in my room for the duration of

the bar closed early on two occasions and the bar staff were not very efficient and unfriendly

gave additional information bar and `restaurant staff excellent

and bar area useless so understaffed coffee machines not working constantly out of water farcical at

overwhelmed 1 poor young man in the bar on new year s eve it was the only reason we booked this hotel to spend

lovely staff (who helpfully facilitated tennis viewing on bar tv)

didn't like breakfast, it was pretty poor and you have to ask for the coffe at the bar

no personel bar in the fridge

rooms are good, and comfortable. wifi is decent.

beautiful hotel with all the comfort, a very good room and a good breakfast

comfy bed pillows, friendly staff, warm and cosy room, excellent spa facilities.

would need irons- i have never come across this problem anywhere - most hotels at least have a laundry room

the breakfast was also lovely plenty to choose from

you had to go across the road for breakfast & your evening meal

the friendly of the place and the excellent breakfast

the key cards often don't work into the pool area

main pools are good and perfect to enjoy with kids

room, breakfast, pool

no bar to get a drink

pool was under renovation and very noisy with workers all day we were not told this when booking

you can do everything without leaving the spa complex

drinks at pool bar very good value, coffee and wine only 2

we like the spa but too many kids in there. had to pay extra for full spa experience.

also dinner is quite late if you are with kids 20:00 or 20:30 in near restaurant

we loved the pool area especially as it was included in the price

had to stand round waiting for pool to open, should open at 9 not 10.

friendly staff, nice people, clean room, good parking

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door

i was charged for the pet, though in my booking confirmation it was stated that it's free of charge

central location, parking ok. room was clean

we arrive we couldn't find parking and they only let 2 towels(yellowish))in the room for 3 person and the sheets

the breakfast was delicious, typical of a three-star hotel

others have mentioned, breakfast was unimpressive and oddly confusing/chaotic and quality was not congruent with

nearby cafe theatre bar and restaurant

only complaint was about the breakfast

price paid included continental breakfast and entrance to thermal pools

no laundry facilities

and our room had a large balcony with stunning views over the two bays and also the hotel pool and grounds

lovely modern hotel, pet friendly with excellent staff

we also had to pay for the kids buffet even though they were not eating

wifi was a bit intermittent. we were on the 3rd floor, much better on the lower floors.

the bar closed too early

having to pay 10 euros per day for onsite parking

also offers free parking

wifi was very hit and miss

the lift needed updating a bit and it would have been nice to have snack bar on site

always love it here. great hotel. wifi needs upgrading

the wifi is also really poor and only really exists around the reception area

wifi didn't work

no wifi in our rooms

would be great if the wifi was upgraded but everything else is perfect

all rooms have a sea and or pool view, the pool was clean and plenty of room to sit around

the swimming pool was lovely and well maintained

plenty of parking a available

pool and location were fantastic

easy, free street parking just outside the hotel