free parking, close to the highway but far enough to avoid nuisance

breakfast or even a coffee was not available before 8am.

brand new, with bed the size of a football field! breakfast was excellent and good value.

great beds, shower and breakfast

great location, very clean, nice bar restaurant and helpful staff

wifi signal in my room was extremely weak, but was fine in the comfortable lobby area

the bar next door.

bar not open until 7, so missed out on a full evening s business from 4 bikers

to converse with him, he told us all about the festivals in san sabastion there was a lovely bar downstairs,

wifi was very poor especially in the evenings

big, free parking

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

in the hotels that we had stayed indifferent countries they dont charge the kids for breakfast, but in the case

no explanation, there was a little fridge pretending to be a mini bar again unplugged

it was dirty and smelly, a/c was not working in 36 temperature and there were no fans even for my kids

just down the road is a great restaurant and even a mini-golf

got our arrival time wrong so we had to wait to get in, forgot to give us wifi code and forgot to open gate on

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

would have been nice having a little kitchenette in there with a little fridge and kettle but it wasn t a

while with us it was brought by the host from the kitchen

actual laundry on site

the spa facilities were really good and the massages were amazing

beyond the silence, the hotel has an exceptional gym if you don t feel like working out, just go take a

and comfort of the room, the quality of the restaurant and the breakfast, the incredible gym (best ever), and

pool is nice but not so much when full of kids

place to dry your laundry

no laundry services daily. limited staff at the desk for help during evenings

there was only one person, doing the check-in and reception, answering the phone and running the bar with terrace

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down

but, i understand why it was so and overall the staff, comfort, parking and pet friendly approach left a good

similarly with the laundry

dog with us so not allowed in any public area of the hotel, which we understand unfortunately the room service

free wifi, easy to connect

parking

pastries and sandwiches and you can have a simple breakfast there or order raciones in from the kitchen

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

soap next to the bath. bigger/ other swimming pool.

lovely spa facilities room size and decor was perfect

food at every meal whether akelare, room service or oteiza

it was pet friendly and the dog bed and bowls was a nice touch

were friendly overall and the hotel was very clean, they were more than happy to help with an early check in

beautiful hotel. excellent gym. nice bar

issues included -no telephone list in the room(room service was 33 but not known) - no room service menu (one

the tiny rooftop pool (spa pool)

it was good location and spacious. breakfast amazing

we enjoyed the bar and restaurant attached to the hotel and appreciated the early check-in we were given

no gym, no swimming pool, no roof top bar.

fantastic breakfast and nice little extra touches in the room and a very comfy bed

room, comfortable beds, very good room service, lovely breakfast, walking distance from the

garage charges are high 25 per night as was laundry service

great views and location. kids loved the free sweets! clean rooms and good facilities.

pets are not accepted in the breakfast, they should have reserved space for pet owners

gym a little limited.

wifi is terrible! it does not work well in the room. it was intermitent.

we wanted a hotel with a coin laundry this did not

guest coin laundry

laundry service is very good and quick

the laundry van was very loud monday morning waking us very early

slightly later check out time than normal which is great for organising kids

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

good bar and ate in restaurant on first night

and bar staff first class, reception staff very good at an exceptionally busy time

person and kids are not allowed gym also is additionally paid 8euro /person, but around there are plenty of

great pool

when travelling with kids, sometimes you need help with food deliveries or assistance with baby food

no room service after 10

the cocktail bar was excellent!

there are lots of cafes and bars close by so breakfast is easy to get and it’s only a shortish walk to the

all good but strange there is no room service in a 4* hotel

laundry billud83dude06ud83dude06i had a smallish bag of laundry as had been travelling for a few

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

staff were amazing. the pet accommodations were excellent

the bedrooms were clean and comfortable and the same with the bar area

would have found it useful to have an iron in the room as laundry costs very expensive .

there js no iron! only by payment at laundry

laundry services very expensive

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

wifi didn't really work. room and bed were on the small side

a great hotel with amazing food! breakfast was awesome too. would definitely stay again!

- the gym was non existent

rooftop pool area was quite small with just a few lounge chairs and was not able to be enjoyed as often as

we wanted room service but most of the menu was not available because they didn t have the ingredients

the gym is tiny, as is the pool

wifi never worked in my room

remember though kids, this is donosti and this is what 99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

for espresso in the room, clean, a fun guy on reception who advised on where to eat, decent wifi, fluffy bathrobes

wifi didn't work inside our room. we had to go into the hallway

wifi not good

they have their own bar and restaurant downstairs

tapas bar was awesome - food extraordinarily tasty

the kids loved being so close to the

very clean fluffy white towels and perfect white clean laundry on beds

breakfast with nice view of the beach, parking close by, wifi and shower

clean room, good location, good wifi, helpful staff

was traveling with 2 kids and had to rent 2 rooms

there was also no room service which is strange

laundry service was a bit slow

i also appreciated the laundry service & them holding my bags before and after check out

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

very clean and tidy, very friendly staff members, excellent breakfast and very close to the beach and all the

no bar or restaurant. breakfast mediocre

just opened, so they were struggling with the laundry service

bar / room service was a bit chaotic - suspect it was slightly understaffed

the minibar was not refilled and the room service nearly not existing

the swimming pool would be better described as a large spa tub

room service could be more varied.

delighted there was a good car park. we were facilitated with an early check in.

location, staff, breakfast, wifi

loved the fact that if you have a pet (in my case, a dog), they will wait for you with a dog bed, feeder and

i have asked for one room for 2 adults and a teenager aged 15 and our pet

spa tub was old and broken after one time use

breakfast was delicious and the welcome drink at the bar was a nice touch

even before we arrived at the hotel i was able to book spa treatments and a hairdresser and the wonderful

limited breakfast options

bar with excellent cocktails and snacks prepared by engaging staff

location, the interior, the complimentary welcome drink and breakfast…

funfair with funicular to get you from the hotel to the promenade and kids rides which were fun

the view of the city is unique! breakfast was great.

location, facilities, swimming pool, views

the funfair went down well with the kids and the rooms were fabulous

the 'gym' was quite pathetic

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

laundry was pricey but good

no spa access

no spa or gym on location

the main issue was with their laundry service

i would suggest to get a suite if travelling with kids/baby

slight negative is the gym and sauna aren't amazing

spa & gym facilities excellent

the fireplace in the lobby is so welcoming on a cold evening

greata/c, wifi

negative - room service could leave a couple of bottles of water in the room after cleaning

there is just a sauna room next to the gym

bad bad wifi

the gym in the basement isn't quite finished yet.

abba san sebastian is a lovely hotel, with a roof terrace / bar giving great views down the river and out to

the room service meal we ordered was exceptional

rooms too small. no drawer space. poor room service.

the gym was small, but we made use of it

gym was okay but there was no towels, no cleaning equipment or drinking water this was very

excessive fees for parking, laundry, breakfast, etc

laundry service ridiculous expensive

laundry service was poor

poor choice of room service poor choice of food and wine and champagne on roof terrace

excellent bar and room service

service was hit and miss - laundry arrived late, concierge booking messed up

location. facilities like gym. breakfast- rich

the room service food wasn't great

ordered room service which didn't come

gym was ok and of course no pool

the hotel did our laundry was 10 euros a bag

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

also the bar tender marcos was super nice and friendly

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

i also had some spa treatments, wonderful as well

george checking us in was very helpful and we enjoyed chatting with the bar tender in the evening

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

hotel, great location, parking, wifi, really good breakfast

room service was very prompt

wifi could be a stronger, it's pretty basic for messaging.

i do not recommend, especially for allergic and kids

the wifi doesn t connect

i also saw the bag to which the room service lady puts the towels - it was covered with fungus too

a park outside for young kids