the pool and hot tub are amazing and just hit the spot

of the breakfast offering had lots of sugar

getting into parking was tricky

great breakfast--wide choice. very clean room and friendly staff-- parking convenient

lack of hot breakfast (understandable due to covid]

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

no room service

the gym doesn't have much equipment.

we were impressed by the cleanliness, the size of the room, their on site restaurant and their pool

dining on site. ev charging

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

we did our laundry for free while we were here

free laundry washing/drying

the hotel also offered free laundry services which was an even greater perk

i had to drive 28 mins to a laundry mat

the lobby is comfortable and inviting and the gym is ok, but that's not enough to make the price worth it

no bar on site.

close to casino and excellent

breakfast menu for kids not so great. for me was good

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

we liked the self-service laundry in the building

better access to the laundry facilities. had to wait a while to use the washer and dryer.

amazing and wonderful hotel, location, staff, rooms, pool, view of river, breakfast and comfort.

i wish on last day checkout would of been later. around like until 2:00pm..needed a heated pool.

we have provided laundry facilities

i had to clean out old food from the cabinets in our kids room and i had to get the hotel maintenance

room was clean the beds were nice n comfortable my girls love the pool and the staff was

was hit with a $75 pet fee, this is the highest fee i ve ever spent to bring my dogs with us

the property had many activities to offer including a indoor pool, pool table to keep the kiddos busy

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

your pet policy

breakfast was very picked over at 8am

i had to ask the hour for breakfast and the pool

local to major stores, pet friendly, and good for families.

laundry facility was broken and they were not sure when it would be fixed so we changed

dryer in laundry wasn't working.

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

location indoor pool on-site laundry

wyndham hotel, laundry room disfunctional, broke gym equipment

laundry room was not available

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

i did enjoy the clean room breakfast and laundry facilities

i did enjoy the clean room breakfast and laundry

only laundry dryer is not working

guest laundry service, breakfast very good, bed very comfortable

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

the laundry room was out of service.

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

also, swimming pool water was very cold

but having shuttle access to downtown albany would make it ideal

great hospitality at the front desk. room was clean, free parking, and good wifi.

breakfast and coffee was very poor quality. 5 stars anyway.

it had a spot to park with a trailer

free continental breakfast, microwave, fridge and coffee station are convenient

breakfast was great - food good and great selection

we re still bringing loads of laundry up stairs

the coffee was just lukewarm at breakfast.

second surface that could be used as table with two additional seats is handy when traveling with kids

in with unhelpful staff, bathroom in the room was dirty, hallways had missing ceiling tiles, gym and pool were

and the best was the breakfast the next morning, my kids loved the fresh waffles

there was no laundry room

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

shuttle services were only to/from airport laundry area not accessible due to renovations

bed was comfortable. they had wifi

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

the pool was amazing!! and the room space was out of this world

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

fire alarm after midnight forced me to stand in the parking lot for an hour until it was resolved

kids and adults running and screaming through hallways into the middle of the night

didn t wake up in time for breakfast but i loved the location of the facility it was very easy coming and

the breakfast wasn't longer

the parking lot is in need of refurb someone was outside the front entrance smoking weed..

kids still got wet, little cold, but it s winter time breakfast- eggs were burning in warmup

there is limited parking in the immediate front of the hotel, however, this did not affect our stay at all

staff was great, room clean and good breakfast.

2 of my granddaughters live nearby, and we were allowed to have them over to play in the pool

the pool is tiny.

i loved the pool and the minimalist gym

it is very hazardous especially travelling with kids

proximity to the airport, shuttle to the airport and the price

cap was missing remote didn't even work horrible customer service wrinkled not fresh sheets wifi works horrible

the gym had a lot of broken equipment

she got me juice while i was finishing my breakfast

always stay here when i come in from nc to spend time with the kids an grands

gym, laundry were a big plus

they charge for laundry

breakfast is just egg pizza bagel and it s so dry.

gym, laundry were a big plus

there was ample parking on premise

breakfast, price, parking, etc

nice pool

staff went out of their way to offer us an early check in when we arrived too early

all fine, no real complaints. bar and dinner was excellent.

is excellent ,room great size; i got a great price,restuarant & bar were great

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

the hotel laundry facility was an added plus

friendly staff, nice room facilities, complimentary food and good parking

location is convenient to shopping and restaurants and throughway, plenty of free parking

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

a bad weekend to stay, kids over took the place, pool and billiards room

the fireplace in the lobby, which burns real wood.

also, the wifi was inconsistent and kept dropping me

zero facilities or extras including gym or pool table

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

hotels in the area and booked this one because i liked the outdoor and the indoor bar and the pool

bar soap for bathroom sink, bartender service lacking - too busy talking to friends and seemed put

also the pool wasn t usable and they don t tell you about the hold they issue on your cart for if you

pool is not heated

loved this hotel and the staff was so nice and extra fast wifi

third, the gym was atrocious

pet fee is higher than luxury hotels

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change

there's a nice guest laundry room as

laundry room on-floor was an unexpected amenity

inhouse dining room (restaurant and bar), customer personal laundry

was excellent and the laundry prices and availability exceptional

the breakfast choices were excellent

is so perfect the kitchen the living room the bedroom and the shower

thekufs loved the pool

my kids would have liked a comforter or quilt

the breakfast was excellent.

we have never ever been charge a fee for a pet and it was not listed on booking

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

there are absolutely no amenities-not even a functioning laundry

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

someone was doing laundry at all hours of night i kept on getting

appreciated the excellent shuttle service to the airport

pool hours 6am-11pm and 24 fitness was great

stated heated pool but it was not heated.

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

clean, breakfast, parking, carts, pool, washer

the breakfast area was dirty

the wifi was also too limited for our needs

i disliked the dirtiness of the room such the kitchen sink, the carpet, couch and chair stains, dirty walls,

across the parking lot is a great japanese steak house

wifi was not very strong.

room was spacious and they have laundry room.

laundry facilities, indoor pool.

they even have a laundry room

we also were told there was no laundry for use even though they showed it on the booking websites

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

the linens smelled so fresh and my room smelled like fresh laundry

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

parking first come, first serve is not fair to paying guests & better signage with hospital

food, location & starbucks convenience +gym

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

entrance drive was only in the rear and the main parking was hard to access and exit in front

room was way too hectic to eat in there-- nowhere to sit, kids running everywhere and screaming

i really appreciate the desk clerk being able to relocate me from the back of the hotel where the parking lot

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

difficult to get out of the parking lot onto the road during am traffic.

manque un peu de choix au petit dejeuner, mais la nourriture etait tres bonne

breakfast, pillows, wifi, hot water

convenient and clean laundry area. extremely friendly staff!

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

the pool was chilly

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

clean fresh new pool

with so few guests there, i feel like it could have been open for time slots like the pool

the hotel bar was not open due to staffing shortages.

i didn't try either the restaurant or the pool but both were open late

we went to enjoy the pool which was beautiful but was not heated or they didn't have it on .

wonderful shuttle service and great food at the restaurant

beautiful! i was really happy that the gym was open 24 hours.

no free wifi.

the shuttle driver was very nice and super helpful the restaurant was booked at the time we needed to

loved the decor and the room service

there is dirty sheets from the laundry press on my bed

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

i also liked the bar in the hotel and close proximity to venue

i appreciated the shuttle from and to the airport

we were not told the pool was under construction so the kids didn't have anything to do

the room was not properly cleaned. dirty laundry left in the room

could do our overdue laundry. breakfast omelette station was great

they do not have laundry room.

no laundry. no pool. only one elevator working.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

excellent breakfast

no room service

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

convenient. good breakfast. pool gym internet outdoor bbq n firepit close to many stores

i love the pool, but it could ve been a little warmer

good location, and very good breakfast

breakfast was perfect and delicious

have pool, spa, fitness, laundry

staff, location, and bar were great

it was nice having a bar on the premises

issue with our jetted spa tub in room but was able to clear up on first night

super clean and loved that we had access to the mall! pool and hot tub were very nice!

i miss daily room service! i could have asked for it but like when it happens without asking!

i wish the restaurant was open later at least for room service. the shower was so dumb.

rooms and bathrooms, friendly staff, private and quiet area for working on your ipad, coffee and wifi

clean, great gym, safe well lit parking lot.

we were not warned that the gym was closed.

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

location was good. we had parking for the car. and good breakfast ud83dude0b

breakfast was good

room was clean, pool was great. no complaints. stayed 1 night.

the pool was warm and we had it to ourselves beds were comfy staff was helpful and we were able to

it was clean and comfortable and the breakfast was great and the pool was so clean

suggestion i would make is that the towels in the pool area be upgraded

the indoor pool was small but it was just enough to enjoy on a day with nothing planned

breakfast selections were excellent

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

love the pool and hot tub.

breakfast could have been better. same food each day. the bread and yogurt were not good.

even the woman at breakfast was cheerful and helpful

everything was great nice room close to the pool/spa

no laundry facilities. little far from the city centre.

i want to request that the property will use fragrance free laundry detergent due to allergies

there was lot of parking

very quiet and lots of parking

gym and pool adequate

also had guest laundry services 10/10 would stay

here (1st time 5 yrs ago) love the friendliness of everyone, location close to family, the pool , breakfast and

free breakfast and 24 hour coffee

free parking, comfortable beds, good fitness

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

staff very friendly. very clean. pool and gym a+

she got us checked in quickly and gave us great information on breakfast, pool hours & directions to the elevator

spacious, clean, good breakfast, nice front desk staff.

dog friendly kitchen facilities

breakfast could use improvement