no secure parking

only, very minor, issue is no dedicated car park - we used street parking which was obviously affected by the

the pool was perfect

saturday night until 0230 in the morning the bar opposite my room had very loud music and people outside drinking

great wifi, was able to give a video presentation to a university in usa while staying there

rooms directly above bar restaurant, kitchen and outside dining areas, noise from restaurant, kitchen and guests

ample, free parking

car parking is safe and secure with hotel dedicated parking both at the front & across the road in

location was ideal for our travel route. parking was easy and great place for walking.

very good breakfast with a lot of local products, fresh orange juice, good quality coffee

there is a heated pool and the restaurant, and the service of restaurant and hotel was perfect for my taste(

our pool lounger fell apart and needs to be replaced

superb breakfast quality food

the breakfast buffet is abundant with local french and spanish delicacies

staff were incredible and so was breakfast. pool is gorgeous too.

major but l think the flat needs more cooking dishes in the kitchen, and positioning of the dishwasher is

the pool and spa area are great

there is a very convenient parking, and a heated pool which is supposedly great.

great garden and swimming pool

very nice garden and swimming pool; top restaurant next to the hotel

great size bedrooms. very pet friendly. excellent food!

parking was ok

very pet friendly with dog bed and treat provided.

room service options were really limited and really fancy

wifi was intermittent

the room is too small, the wifi didn t work , the shower head was broken

there was no water when we arrived and no wifi

room was quite small and wifi was spotty at times.

wifi didn't work but it didn't bother us

we didn t have a car but we noticed the car parking was ample and it would be easy to get around

pool was nice too, but the surrounding area was extremely narrow and the stairs to get into the

free and easy parking

maybe clarity as to whether the pool was open in september but then i could have asked.

free parking

free access to the hotel s pool, jacuzzi and sauna

there is a bar on site and breakfast was pretty good, although 17

pool and spa area was lovely, very clean

excellent location. the wimming pool is a bless. very friendly staff

we were greeted by a very flustered night manager who said he had been cooking something in the kitchen and

two mornings someone was pushing trolleys (with laundry

the swimming pool

the room service was only available for limited times of the day which is not in accordance with a high

area unhelpful when booking spa treatments and looking for assistance in finding a lost item in pool

delicious breakfast, exceptional service, modern and fantastic view of the sea from our room.

info on time limitation for kids at spa area is not notified up front, which is misleading

for example the wifi was very intermittent meaning we weren t able to use our bedside phone to call for room

the spa facilities are exceptional

a beautiful location and iconic hotel. loved the spa especially.

room service poor, the moment the food come in the

super pet friendly. lovely hosts . beautiful town. great location.

great location. breakfast was delivered to our ur room. wifi was adequate.

was that the beech was closed due to alot of rain and polution which was dissapointing for the kids

wifi was included

the wifi did not work and it turns out orange (our carrier) was having problems in the area

air conditioning, elevators (if needed), wifi

pet friendly

wifi wasn't working

t get shown the place on arrival so didn t realise there s a small bar and nice outside space

parking garage very tight with a large suv and wifi was very slow.

some kids were brave though

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

the pool was big enough for lap swimming and the ocean in front of the property was ideal for body

didn t use the pool, but think it would have be ideal

villa with gardens, great views and infinity pool

pet friendly

the wifi did not connect

the shower in the spa bath squirted all over the floor and for one of the nights, we had no mini bar even though

very welcoming staff, excellent room service and very quiet rooms.

lovely room but wifi a bit hit and miss

it is great that they have a guest laundry, however we were not told about it when we checked in

no iron in the room and none in laundry room either

apartments are ideal for the self catering needs of a family but with the niceties of a hotel (room service

expensive bar room quite small

pool is perfect depth for kids

there is lots of parking if you have a car and dogs were very welcome

easy to find just off motorway outside biarritz and great parking

facility at hotel after 8 pm the hotel dies and closes all the bar and restaurant breakfast is poor no slippers

basic bar with little atmosphere in the sitting area

adequate, but unsecured wifi