pool and gardens were lovely and clean. food was fantastic.

in is late in the day at 4pm , the use of spa facilities such as pool and sauna are charged at 20 pp, no

wifi is beyond awful, they should really do something with it, it was super patchy in our room and

breakfast

very comfortable beds well attended and kept great with kids to have kitchen facilities in room helpful staff

lovely hotel really stylish amazing swimming pool

spacious with added luxuries such as the lighting, the staff were very friendly and helpful, the breakfast was

the room, pool, spa and food all excellent

there is very beautiful pool area that looks very clean and well maintained

coffee machine at breakfast was very

one of the lifeguards are on the slides was brilliant with the kids

otherwise lovely stay, worth getting premium room for the use of the vip pool if nothing else

great place for kids lots of entertainment

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

no kids play area near restaurant/bar

will definetly return here as the kids were entertained from morning until night

of towels, comfy beds, the fridge was stocked with complimentary drinks and was refilled with water each day

the breakfast area did not smell very good and the net latency was quite poor

the only thing was the bar to hold onto in the bath was loose so my mum felt very nervous having a shower as

pools, buildings, golf course, rooms

perfect location to play golf

but does mean if you don't speak spanish you haven't got a clue what's going on (same with the kids club and

the location was very good, the water park, zoo and theme park just a few minutes drive away

the kids club hours are very short although the people that work there are wonderful

enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even

the heated outdoor pool was what we came for it was perfect

i only had breakfast at the hotel, but it was excellent, anything that you could want for any national

the restaurant offers plenty of options for both breakfast and dinner

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

great location for terra mitica. great breakfast.

pool facilities

beautiful hotel stayed in queen room with sea view lovely spa too

no staff when calling reception or room service

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

the gym ( although it could be updated) the self laundry good selection of food

there was a gym, a nice pool area and laundry

no atm available. laundry was expensive

each block has a laundry facilities but some of them don't work ,or out of use

great facilities, especially the pool and slides

for kids and entertainment for adults ,there is so many ,just name it-and you will get

there was so much for the kids to do.

booked this for the pools and slides and activities on offer

extra costs big free carpark and although we left before breakfast for flights staff made us coffee with no

no charge for the indoor pool

the pool was very clean and refreshing after a hot day

the view was gorgeous and the tortilla served at the reception bar was the best

would stay again' parking excellent

i did not eat at the hotel but there is a restaurant that does breakfast, lunch and dinners at a cost of 7 euros

2 single beds with a couch that pulls out for kids

rooms are spacious (we were two adults and two kids 2 & 9) pull out beds could be more comfortable

park is amazing, great choice for breakfast, good amenities, bars and lots of sun loungers and pools

the best holiday i've ever had with my kids they had an amazing time and are begging to go back

the bacon at breakfast - but this is normal in spain -too thin and streaky for me

free wifi a must is a walk to the lighthouse at the end of town el faro

wish the pool was heated as is very cold. didn't stop the kids but did the adults

were a party of 7 and were disappointed the spa and sauna wasn't included in the cost of the room but was a

the girl puts youtube videos on for the kids to dance to then gives them a mic for karaoke, no interaction

only thing to give a negative for was lack of sun shade on rooftop pool

the playground for the kids was such a joke, no swings and i think better for the hotel to just remove the old

no bar at the rooftop pool - late dinner hours (20-22) - wifi didn't always work in the room - food

good clean hotel, good bar area

the value for the room plus full dinner and breakfast buffet and dancing was amazing!!

pool and bar area

slow and very small lifts, gym almost non existent with only 2 pieces of equipment.

wouldn t say i didn t like it but the measures in the bar will leave you requiring plenty of paracetamol

wifi could be better

no sun on pool till early afternoon

english lady on reception was so helpful, the room was lovely and the bar staff were nice too.

facilities and staff excellent. good breakfast selection

lovely staff very clean can top up your drinking water free at bar , bring your own bottle

breakfast buffet was excellent value, the staff were so helpful and friendly

the breakfast was lovely lots of choice the staff were very helpful and friendly.

food was good and good meal times roof top pool was fab red hot up there and great for sunbathing

had the most amazing time, all the staff were very welcoming & the little bar across the road marin s became

breakfast buffet was great it had everything and more , fantastic choice

pool area

pool cold

gym facilities opened at 8am

amazing roof top pool which gets the sun all day unlike most hotels n benidorm

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children

dissapointed with small pool. no umbrellas

swimming pool cramped in

no bar tins of drinks in fridge, breakfast poor, no wifi

air con and wifi first class

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby

there was a lovely bar just down the road which was very welcoming and served great tapas

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants

it was like laundry room on top of my head with tumble dryers turning all the time

aitana was great at entertaining the kids

aitana was great at entertaining the kids

the room was clean, the beds were comfortable, and room service came in every day

i missed a selection of dried fruit availability in the breakfast restaurant.

excellent family hotel. kids were kept entertained every day.

the pool was brilliant, kids pool is great for kids, play area inside and outside was my daughter best spend

were told that the roof top swimming pool was closed as it was now their winter season

it offers children's activities, including a kids club and a kiddies pool

not given wifi code at check in had to go back down to

she with another member of staff searched the laundry before it left the hotel in the evening

the bar service at the pool pas very bad

restaurants were all terrific. spa was great.

the gym was poorly equipped with the only weights machine broken

3 heated and 4 normal outdoor pool

loved the food, staff lovely, entertainment excellent hotel clean spa fantastic

loads to do for the kids. spotless there and great location. staff extremely helpful too.

bar tenders work very long hours though, felt sorry for them as they looked tired in the late

was told i couldn t book us in for spa and treatments until the day before we wanted them and when i went the

we tried the gym and spa

food excellent beautiful pool and very clean hotel

location 10 out of 10, breakfast and dinner 10 out of 10, staff brilliant

great location and staff very friendly. breakfast was very good also.

gym facilities could have been better

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

do it yourself laundry which we were most appreciative of

excellent parking, staff were very good, laundry service was super fast very good

fitness centre (gym) is ridiculous for a 4 star hotel

location was perfect for us. loved the bar and cocktails.

only minus was air conditioner and wifi.

it s to make some cash, and reduce their laundry bills

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

staff comfy beds and soundproof bedroom nice pool and sun beds in the sun and in the shade steady wifi throughout

the hotel was lovely, very clean. breakfast was really nice. the pool was perfect.

and spacious, modern furniture, breakfast was exceptional(both warm and cold), garden with the pool, relaxing

hotel is conveniently situated close to bars, restaurants and shops

hotel bar seemed to close rather early, which was a surprise in spain

good choice of breakfast buffet

rooms very clean, comfortable, breakfast excellent plenty of variety all in all great hotel and great value

were no tea/coffee making facilities in the room and wifi did not work c;onsistently in the room

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

all inclusive deal was great although didn't include wifi or room safe

of little things, the parking was a little steep at 10 euros a day & having to pay extra for wifi

would prefer to have acces to the gym from 6

location, pool area, cleanliness & food.

we arrived after midnight and were offered use of the snack bar so we could eat before bed which was a really

friendly staff comfortable clean room hydrotherapy spa location

can t find direct email address for hotel to get lost property back wifi free but terrible

the lady at the spa was amazing .... really helpful and polite

was in a ideal location to the old town, lovely buffet breakfast with english breakfast available porridge was

staff in bar and restaurant, good food selection, comfortable hotel

lack of sockets, no laundry service available.

the price we thought staff were excellent and accommodating, rooms were clean and the breakfast selection was

school next door it s noisy and they play music loud from 9am sunbathing listening to screaming kids all

nice pool.

there is a school, so during a day you will hear songs and many kids' voices (charming, i thought there is an

position, breakfast superb and friendly efficient staff

the young man in the bar was so hard working and polite

the spa across the road at the sister hotel

air conditioning could have been more efficient, gym, elevators

and my wife says the dancing waiter in the bar who is from cuba is 'lovely' too

the general atmosphere was niceand relaxed.the bar was very cheap

very quite and relaxing the pool area was very clean and not far to the town and beach

bar on top terrace was closed so the jacuzzi was unavailable and as this was over 18 area so no

s not something i disliked ,however , the location of the pool and sun loungers are covered in between 3

the pool area,&dining room no larger louts about

wifi fast, free and reliable

awesome bar staff in the cafe

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15

bar let me have hot water as don't drink

staff in bar on a night were brilliant, had great banter with them

the showers are fantastic and bar/pool area was spotless

room was beyond our expectations. spa bath was great. very comfortable bed.

think it would benefit from a separate kids area with play pool so adults can enjoy the peace as it was so busy

example: if you need room service, you call reception which asks you to call to the restaurant, although there

indoor pool, jacuzzi & gym for not so sunny days

location was spot on hotel room were clean and tidy wifi was an extra bonus

only one thing, the wifi connection could have been stronger.

wifi excellent

really good wifi and aircon

late check out

was absolutely fantastic , room , food , everything , costs for room and laundry all perfect we had a small

breakfast room could hv had some pipped music , like in the main dining room

was very good parking easy

forgot to prepare our takeaway breakfast but apart from that was a lovely place

water or drinks available outside bar hours or water in the fridge no facilities to make a drink no paper or

checking in took an hour, service at the bar was extremely poor.

pool and bar to far apart, had to go down to ground for a drink from roof top pool

the breakfast was especially good more than the usual hotel breakfast, and a special thank you to the

the bar wasn't open till 19 30 so no drinks before dinner

the location, all new and tidy. swimming pool on roof top is a plus!

adults only, excellent location, food quality and choices were very good

clean , tidy , good breakfast great location for the old town and staff were great.

pool area doesn t open until 9,00am queuing started at 8

didn t get to use the pool

excellent breakfast buffet

they have a seating area and a very nice bar with aircon

very good value and friendly staff. breakfast choice good , we had a lovely break.

has an indoor pool which is great for kids when weather is poor as we tend to visit in winter

bar snack at the pool was poor

everything bar the beds was to hard

the pool area was nice and relaxed with plenty of space to chill out

very clean great swimming pool and friendly staff and great location

first stay here but certainly not our last the staff from the reception to the dining and bar staff to the

location, great hotel and staff so helpful even the new guy behind the bar was so friendly and

lack of equipment in kitchenette

wifi signal did not reach room

nice bar attached

pool on level 7 perfect , had it all to ourselves

pool was a bit of disappointment as in the shade for best part of the day

was fresh looking, the bar area was full of natural light

for my room which were both met and the room was lovely with lovely view overlooking swimming pool and the

view was poor, would have been great to have a view of the pool

ideal location for us. breakfast top notch - although could be maybe 30mins longer either side.

we had a balcony room overlooking the pool and it was lovely to sit there when it got a bit cool in the evening

breakfast was superb , bar was good and not too expensive , check in and out was easy , very clean

was no laundry room with a iron or iron board to iron your clothes before you go out but you could get a

cost of the laundry,you pay per item which i didn t know about and it cost me 100

laundry service not available at weekends so plan before

breakfast great choice bar and reception staff very helpful and informative

room was a little bit small for 1!adult and 2 kids

very poor wifi, room 1026. late start for ev. meal

the only thing i didn't like was there was no free wifi or if there was i was not offered it.

breakfast is the best in town

staff very friendly. hotel very secure. pool was great.

clean, lovely breakfast with great selection

handing over 20 deposit for two pool towels and a 2 laundry fee is a big cheeky

gym closed

from the bed or turn and watch from the sofa there was a hob , microwave and coffee maker the breakfast was

observation would be to get a bar located by the new part of the hotel and clothes horse to dry wet swimwear in

no kettle in room. had to pay for spa instead of being included

the staff were amazing, from check-in, restaurant, bar staff and cleaners

also the chefs on both breakfast and dinner have to be commended for their presentation and professionalism at

no sangria in hotel bar disappointed

outside space was amazing with lots of sun beds and the staff on the bar were really friendly and very welcoming

great pool area to chill around.

lovely hotel . pool area is gorgeous

nice swimming pool for the kids

breakfast buffet was amazing

great gym and a great selection of food for breakfast

adequate facilities,pool good overall food not bad but breakfast okay

gym needs maintenance, couple machines didn't work that could of worked properly if i maintenance

to use the gym and sauna when you have paid to stay at hotel this should be included just hotel being

swimming pool in and out

gym price very good per day and parking i was also happy with the reasonable price and ease to use

wait times too long , room had few problems with locks, just small things really wifi not great

exactly like what it looks in the pictures a lovely hotel, nice little pool so clean lovely sea

electrical systems kept tripping, spa not open in am

spa and gym were closed during out stay

great room, comfortable bed, and great breakfast

would not recommend for families with kids as no attractions for them

were very friendly and helpful, food amazing, loved the juice bar at breakfast

very clean and the location is great. the breakfast buffet also had a very good selection.

work at all, pool was dirty and had no life guard or staff near (there was always at least 10 kids in it), shower

enough staff on in the bar

kids pool needs a good clean and updating

from the moment we arrived we were made very welcome, everybody from reception, dining room and bar works so

can be left in the fridge for next day(a first for me) the cons: roof pool is the size of a tub gym is neglected

rooftop pool area is great for adults but maybe not for children, the hotel has a gym with fitness and

loved the rooftop pool, excellent location and only 8 euro in a taxi to the strip

lock your door otherwise room service can step in without a notice even if you will use

we was on 6th floor below laundry room very noisy from about 7

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

if i asked for example, for laundry, always answer yrs, but do nothing

fab rooftop pool with sun loungers

roof, wifi and a/c great, pool small and a little awkward

the hotel offers luxury extras such as laundry services, babysitting, room service and much more

the roof top infinity pool is small but perfect, only 5 minute walk to the beach

breakfast was good the choice was fine everything you would need

we struggled to get sunbeds near the pool on the saturday. the pool water was cloudy.

the breakfast was wonderful, with everything you could wish for, and plenty of it

recommended laundry services

air con and wifi included in the price

minor moan, but buffet breakfast quite hectic and not relaxed

our stay included breakfast which was buffet style including a full english selection, pastries and continental

so we preferred the bar late service continental breakfast

pool area is too small along with the pool, when there s an oversized gym that nobody uses, the breakfast area

the hotel was perfect except the roof top bar was not open. will definitely be coming back

one minor point, wifi is free but only for the1st 24 hours which i found a little strange

english tv free wifi however patchy in places

plus the gym was

pool was freezing

centre of old town location very close to shops and beach. rooftop pool and solarium

rooftop pool and sun loungers a bit cramped but there was always availability

bar and entertainment were good for the age of most of the guests

the bar area was cool and comfortable

the room doesn't have an iron and ironing board so put some clothes into the laundry service for ironing and

the towels looked like they' d done a few too many trips to the laundry.

kids club staff was excellent. there was a young girl working with the kids she was brilliant.

cafeteria was a great addition with plenty of space to sit outside, nice little bar and for us smokers was

hard for anyone with little kids and prams having to use stairs

car parking on the other side of the road.

from a cooked breakfast cereals selection of fruit yogurts and plenty of other

balcony and pool were cold didn t get the sun

the hotel is adults only and the food is amazing

didn t affect us bedroom was really nice mini fridge hairdryer tea and coffee facilities free wifi we were

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

fantastic food very good service excellent staff helpful throughout stay entertainment good bar staff superb

wifi worked the whole

wifi signal was strong, great breakfast and location

from what i could see from the digital notice board they had lots on for families and the kids

overcharged for laundry and took longer than i thought it would to get it back

adults only classification

to complain about, except one day at pool came back later and my prescription glasses, my loose change and

quiet location, especially with having a room at rear of hotel, adults only so no screaming kids, literally five

good quality breakfast with plenty of choice and large, spacious, clean rooms

beautiful hotel and location , spotless and lovely friendly staff , the best breakfast ever

lack of info on arrival, wifi, air con

kids, make it adult only

brits are used to our tea making facilities so they were missed not much for kids to do but a very nice

pool a bit cold for kids

reception, bar and waiting staff are all wonderful

no pool,

shower - honestly the best i've ever used -sunloungers on the balcony of the apartment -free fast wifi

everything staff all ways happy room was great with a sea view great breakfast

breakfast was excellent. very comfortable beds. good central location.

kettles not in room but free hot water from the bar almost anytime so no big deal.

the bar and dinning area needs to have a better system. lot of people trying to skip the queue.

water park facilities

great for families with kids because they could relax around the pool and watch the kids while adults without

hotel spa staff was a bit rude but only went there once and wasn t very good value for money but the

do i start water park closed never told before prob my own falt the food is rotten and indoor pool is an extra

liked the staff, i liked the location and i also liked the long thin balcony i could hang my laundry to dry up

dawn gave a warm welcome when i arrived and was lovely to have a chat with when at the bar she definitely made

checked in late but we welcomed by the friendly bar staff

wifi and really small bathroom

friendly staff, bed, shower, sink, toilet, balcony, television, safe, air con, excellent wifi, tea and coffee

the hotel had a washing machine so we could do our laundry too

fabulous hotel the spa is to die for already booked for next year

great location and fantastic pool and bar area

bar staff restaurant staff amazingud83dude03entertainment team was fab also

awesome hotel, staff, location spa facilities treated like family

dove products , kettle & mini fridge staff so welcoming & allowed early check in

the air con is great, free and good wifi, free safe, fridge in room and lovely clean bathroom with a great

location. accommodated early check in. nice room. good breakfast. good shower

wifi is

location,really helpful staff who gave us an early check in and sorted out a problem with the safe in our room

foid was delicious. fantastic pool and bar good entertainment good location

the pool closes a bit early (7pm) and the wifi is very slow.

hotel, staff friendly and great breakfast

stayed here in june really nice hotel staff are lovely we was b&b but never went for breakfast it so close to

breakfast was excellent

pool aerer was small for the size of hotel x

only criticism would be that the spa facilities where not discounted for paying hotel guests or even free and

only thing i didn't like was the breakfast times could have 30 mins longer say till 10 30

spa gets very booked up quick

unable to use the gym unless you book sauna, steam etc although the gym was empty

clean, airey, good location, great breakfast, lovely pool area, helpful staff, stay was great

breakfast good plenty of choice the hotel was in a great location

having to walk through bar area from the pool to lifts

really, the gentleman who sings in outside bar and pool activities, the lady with him was really nice but his

very friendly staff. early check in no problem. great location

the price for the laundry cleaning was very expensive

charge for laundry was way too expensive.

swimming pool

hotel is 1st class, from the reception, the restaurant staff, choice of food , cleaning staff and bar operatives

elevator traffic and consequent lines. gym equipment is very limited. food variety at meals.

gone down a bit and now the hotel is charging to use gym and indoor pool which i have never had to pay

it was just brilliant one bar staff at the pool bar was a bitt crabbit over all was good

it was just brilliant one bar staff at the pool bar was a bitt crabbit over all was good

the spa was nice

everything apart from having to pay for wifi

i liked the fact it was adults only...the location is quite good

wifi intermittent in room and only worked properly the first day i was there.

room service on first day but easily rectified early evening

fabulous visit... i loved the bubbly at breakfast

the hotel did not have a spa or an indoor pool

location and clean room and laundry.

nightmare when you have no wifi

breakfast buffet with fruit, hams salami and englush fry and large choice of cakes, breads and

bar food tasty

breakfast needs more options.

location excellent the bar was clean and excellent views to the

expensive, no breakfast, no mini bar in the bedroom and unhelpful staff.

use the breakfast facilities, although when we did go to the bar area the lady didn't seem very welcoming so we

fantastic, staff were brilliant, and great food

entertainment weren t much and some of the bar staff were miserable.

staff excelled at customer service, including the young pool lifeguard

the size of the pool area the kids areas were good.rooms very clean and bed comfy

room 207, amazing pool view. plenty of space.

the apts and bed laundry are immaculate the soft furnishings give off a dirty greasy smell pillows could do with

the bar staff and entertainment very

rooms were clean with daily room service

strange smell in the room, which we thought may have come from heavy smoking on the balcony we should have

the location was excellent for us and it was nice to have a pool and bar as a meeting point for our friends