we have to paid for a parking lot and also the we don t have a little refrigerator, other than that everything

there is parking and you need to validate the ticket before you leave

also has a gym on a different floor

the rooms are spacious and elegant

wifi is included so that s a plus too, if you need to get things done while traveling

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

that you don t have a laundry at the facility.

the room itself is a decent biz style one with decent wifi

room was very comfortable - good air conditioning nice beds and linens - great showers- pool and gym were good

it felt that the hotel was short on kitchen and serving staff

great deal on laundry

- great value laundry service

the pool was very cold but this us a very minor comment

great staff, charlie in the bar! great location. secure parking

have parking car space for guests, charging for electric car in parking area

the pool wasn t open. internet didn t work in our room.

pool

location. i would have given it a higher rating it the pool would have been open.

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

the hotel is very nice, has a pool and is very comfortable with high quality linens, comfortable beds and nice

pool was not heated

the staff, the decor, the pool and the location

were only there 1 night and had to leave early next morning, so we didn t get to utilize the pool

most attractive is the balcony overlooking the pool offering the option of sleeping in a quiet environment with

breakfast was gone at 8:30 am

the taxi did not find the parking entrance so i went to a different hotel

breakfast buffet was good too and they had there own taxi stand

shuttle was on time and did a a great job getting us to the airport

they have four shuttle cars on the property that can take you into town or to the airport for a

they have laundry service at an additional cost however i felt that is something that should be included with

laundry service available

laundry service was mex$70 for up to 10kg load

large room, delicious breakfast included, nice deep bathtub

beautiful little hotel with fantastic staff, pristine pool, comfortable bed, great location and warm/colorful

the breakfast, the airport shuttle, everything

very clean, great breakfast. smells really nice as i walk in

the free breakfast was very good

close to the airport. free shuttle service.

hotel in general, close to airport, goof parking, and decent location (not scary), next to a couple of restaurants

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

own parking lot, clean room, well maintained, comfortable bed

shuttle driver asking for a tip when dropping us off at the airport

the beds are not so comfortable any more i had noise neighbors too kids jumping very loud!!!

i was out early, so you should give us customer discount that have to leave before breakfast

have your drinks or snacks before you get to the hotel unless you use room service

didn t have a spa and ithete is no transportation to the spa near the area which was not walking

we stayed 4 nights (family with 2 kids) and constantly had to run after towels; at arrival it took us 3 phone

pool wasn't clean

to open the balcony door not enough te channels to watch,, manager came in to the room telling my kids to pack

the garden was an oasis in the city and the breakfast was delicious

breakfast was delicious, the room was big and the bed were very comfortable

staff was very nice and helpful. breakfast was served well.

great breakfast. friendly staff

parking right out front

thing, no laundry service

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

breakfast was great, hotel is within shopping center for any needs- next to soriana

breakfast was good and the personal in front desk very gently

parking is very tight

it is pet friendly

wifi was completely unusable, especially on the first night we stayed

no ac, poor wifi and more limited tv

advertisement says there is a shuttle

that it had a parking lot

front desk reacted to my complaint about the fact that their hotel brochure says that they have room service

the breakfast and service is wonderful.

like the shuttle, we used it to go to the bus

restaraunt, laundry

the website advertises a full bar next to the pool, giving the impression that there is a night bar

there was no parking only valet parking and we had to double park in a very busy street to take out our luggage

location, free valet parking

other problem is that they close the pool area at night and we can t chill out there and not bar open either

kids were able to play in the play area comfortably

location, parking, restaurant

the common areas of the hotel are nice and clean. but the room service needs to improve.

the breakfast buffet was very good

great central location. decent breakfast with good service. safe parking. lots of lobby seating.

our front he went above and beyond to make sure i needed nothing while i was alone with y two kids and made

the price of breakfast

they also had inexpensive laundry service available

wifi, no laundry service, no breakfast

improvement might be a less invasive breakfast staff - in our case, the host was constantly prowling our seating

hotel offers free offsite parking and daily breakfast buffet for a small additional amount

tasty and plentiful breakfast buffet

the breakfast was cold and not very tasty

the free breakfast was good depending on who makes it

not even 10min into my pizza wifi didn t work so well,due to the water crises in gdl the toilet and faucet

the breakfast is not included

wifi was very slow and non didn't work on the 5th floor

maybe the laundry services should also work on weekends as they might be really necessary

out that the laundry was dry cleaning, so got a big bill for this, despite conversations about which temperature

the laundry service was excellent.

there was no wifi in the rooms

partially chose this hotel for the pool and jacuzzi (for my kids to enjoy after exploring the city)

parking is 2 blocks away and its free

they do offer free parking but it s at another hotel and you have to haul your luggage for around a block

hot tub needs repair and parking is far from the hotel

no parking, we have to park two blocks away and the noise of the bars the loud music around it

good wifi. hot water. friendly staff. comfortable bed. close to everything central. safe.

poor quality wifi, beds, breakfast, gym, and pool.

gym equipment was ancient and substandard

of the equipment in the gym was broken

breakfast buffet was good, hot coffee, fresh fruits, cereal, egg casserole, beans, chilaquiles

the hotel is old but has a swimming pool, a gym and buffet breakfast

no hot water and not all the rooms had wifi

bed and sheets good quality; excellent wifi; cheap; clean.

cockroaches in the bathroom. wifi was not working.

not the cleanest, wifi is pretty slow

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

value for money, huge parking lot, room very clean. good location

ample parking lot

the parking lot is also great, the location is not that bad when driving a car, definitely not for

wifi was good

liked the free breakfast in the morning

there could be more options for breakfast.

the pool looked outdated even though they cleaned it

coffe does not taste the same with only sugar so no coffe for me with breakfast

buffet breakfast lots of choice

you get wifi and ac which made the stay feel great

the shower, the wifi

was weird, very insisting, kept insisting on getting the jeys of our vehicle, went home with our parking ticket

el wifi horrible

the parking, it is located in a very traffic area and it is hard to find their parking place.

they have parking, rooms are nice and clean, the view is ok.

they offer a laundry service but when i asked them to help me get some laundry done using non-biological

the only negative thing i can say is that the laundry service is a bit expensive.

we had a car and parking and service was great, we needed laundry done they arranged for it all was perfect

the rooms are amazing and clean and there is a lovely bar in the hotel if you want to enjoy a drink

oscar greeted us with extra towels since he saw us with two kids, he immediately brought up the playpen we had

second, the laundry is very expensive

the hotel can only do your laundry once a week

laundry service (one large load) was expensive $55 usd, given the cost of other things in mexico

laundry service was rather pricey (i think out-sourced), although very prompt

building, balcony, breakfast, massage therapist, pool, gym, free parking, good free wifi, location, staff,

room was close to the laundry room and sometimes noticably shaking

they put my car on a private parking lot almost lost my plane because

i slept very uncomfortable with my kids on one bed

elevator, no room service, had to walk 8 flight of steps to get water, was billed $300 for a key card that was

the shower drain wasn t centered either so the water would pool and eventually leak out of the area into the

the scary upstairs laundry room

another good thing was they had a laundry room free for the guests to use , you just need to buy your own

hairdryer, water, tv, iron for your clothes, coffee maker and outside on 2nd floor ice machine, laundry room

my son needed to do some laundry and we were very happy to know there was a washer and dryer on the 6th floor

booked online for a lower price therefore they gave us a room located next the stairwell, laundry room, and

wifi was on and off the whole time we were there

also appreciated that there is parking

you feel very welcoming. our room was spotless clean. all staff helping. parking included.

were no previous instructions on how to use the parking lot that is next to the hotel which is free for hotel

breakfast buffet was amazing

location, wifi

wifi worked

breakfast , didn't have bread, ham or cheese and the coffee bad taste.

bad was nice, breakfast was very nice