only other complaint is that the rooms didn't have laundry bags for dirty clothes

pool was green and not usable

long walk from handicap parking

it was very clean. the breakfast was hot and area was kept clean.

sleeping through kids running and adults running through the hallways is horrible

the laundry wasn't available due to broken washer and dryer

the pool was closed. the laundry facility was not given. they had a crappy bar/restaurant area.

two of my teen kids had to sleep on rollaway beds

the hotel is clean, staff are nice, the complementary breakfast is great!

breakfast experience was amazing ! kitchen staff and front desk very welcoming, loved my stay!

breakfast was bad and the guest laundry room was disgusting

laundry machines need updating but that's all.

room was also adjacent to two washer dryers and across the hall from the laundry room and two doors down from

my granddaughter and grandson had a ball in the pool, while me any my brother enjoyed the gym

i like the concept of the free breakfast, but still a bar for cocktails and specialty

laundry and gym

pool area was nice

gym

enough parking

parking was very crowded not enough parking space

my pet was not allowed inside but others pet was allowed inside

the rooms are more like student apartments that have a small kitchen if you want to cook and large refrigerator

the kitchenette had a two burner electric range from 1952

elevator too slow. i felt that the parking was not secure enough.

no internet wifi, i was told i have to call tech support for access

laundry room had a horrible smell and the property is surrounded by local crazies.

comfy bed, good amenities, paid laundry room for extended stays. nice breakfast

no parking

breakfast is great rooms clean beds are soft i love this place will stay again swimming clean had

room, nice pool, nice gym, nice continental breakfast, friendly staff, easy freeway access, close to restaurants

i like the first floor laundry which enabled us to wash clothes

the laundry room was neat and the washer and dryer were in good condition and cleaned regularly

we loved the outdoor pool, and even the laundry room was spotless

explicit music at the pool, they had friends steady showing up and coming around from the outside parking lot

couldn t access wifi so used my hotspot not sure if it was my firewall or your network

pool was closed and dirty (in july), several room light bulbs out, office chair in room ripped and

no parking for trailers, boats or rv s on the property.

have anything i didn't like except for i had initially booked the room because it was listed as pet friendly

also, the swimming pool outside was really enjoyable

breakfast

no laundry service. told self washer was down. suite did not have plates or utensils.

cleanliness but hope has a other laundry area since has a microwave and laundry maybe microwave in ice area is

there wasn't a microwave in the room. we had to use a community microwave in the laundry room.

the breakfast was nice but they need more than one hot bar location

super careful with the bar tab

only suggestion is for the laundry area, it would be nice if it was set up on the pay range app like other

was great, easy in and out, room was spacious for us, breakfast was enjoyable, outdoor pool was very nice, staff

if you have kids and need the sofa bed i highly recommend staying away from towne place suites

the rooms are fantastic and the kitchen facilities everything one needs

of it was nice but we especially liked that the pool was open until 10 pm giving us a break from the sun with

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent

guest laundry, very reasonable

laundry facilities

no hot tub. pool was heated but still too cool to relax in.

fast food and gas stations are nearby they have a pool which my kids loved

everyone from the wonderful front desk people to the bar tender

breakfast was one of the best included breakfasts that i have had at any hotel

you can't really use the pool from 6 to 10 as it says. everything we went by it was closed.

to check and fix it, the elevators went out for a few hours and we had to use the stairs, the pool towels were

very clean and quiet! close to restaurants and easy parking. staff is friendly and awesome!

the breakfast and small laundry room.

the pool and laundry facility and all day coffee availability.

staff was very friendly and i liked that it was very pet friendly

great breakfast

the room was clean and comfortable, breakfast was good, staff was friendly

room and laundry were excellent

laundry service provision unclear as to ownership.

the room, the staff, and the breakfast.

staff was friendly, nice and substantial breakfast was provided, very comfortable mattress, kitchen with stovetop

only drawback was part of the parking lot was being redone in the area of the pet station and caused a slight

loved the movie at the pool!! the only disappointing thing was...no laundry facilities.

the room service was slow and food wasn t hot.

located in front of the lake , staff were so nice and welcoming and even helped us to have an early check in

early check in request of towels arrived within 5 minutes

on room service the food needs to be hot , provide microwaves in each room & daily checks on paper &

very nice and accommodating and decently clean rooms however, the laundry room needs some work

clean rooms with updated appliances with an ice maker super comfy bed, free guest laundry, dishwasher, full

the free laundry room was great - no searching for quarters

wish there were more washers in laundry room

staff nice, hotel excellent, laundry doing very well, great coffee.

i put our trash in the laundry room trash can

having two dollar laundry was a nice benefit, but there was only one washer and dryer

installing more washers and dryers would greatly enhance the laundry facilities

like they dome no laundry over night

sealed cans or cookies) wifi keep disconnect they still charge 2 $ service fees per night and they provide no

pool was nice, but needed to be clean

website says it s pet friendly

parking was plentiful and seemed very safe

really liked the spaciousness and it's a great room for longer stays, what with the kitchenette and the work

the pool wasn't open

my kids where very disappointed

there was a coffee bar and perhaps a place to order breakfast, but it didn t look like it was included in

with pets beware

they only cleaned only 3 times out of 8 days with,kids

entire facility was very clean; fitness room was very well stocked and staff very helpful

laundry machine didn t work well

i liked they offered laundry service.

no heated pool

lint and dirt on the floor corner of the bath; i don't like pet friendly hotels

parking was convenient and stress-free, which is always a huge plus

the clerk finally went to the laundry room and found me one

wasn't emptied much near laundry

stayed here because it was pet friendly, staff friendly

easy parking amd clean

convenient to family gathering. nice breakfast.

weak showers pressure and wifi

late check out, good scenery. new building. spacious room and modern amenities

most likely a swimming pool smell

we spent time at the pool and it was wonderful

the staff. started with the front counter staff all the way to the bar tenders.

not put me above the laundry

they put me above the laundry

pet fee was way too high, and the lady said she would only charge me half since we have a tiny dog,

comfortable room and 24/7 fitness room

didn't care for the set up this time, i got the room that had kitchen tables vs the bar and chairs

clean and comfy rooms fully equipped kitchen and more

the breakfast was good, the place was clean.

comfortable and modern room. good breakfast and helpful personal. close to whole foods.

breakfast was not good

offer decent breakfast selections

no laundry no breakfast no pool. people should pay less seeing these amenities are unavailable

only one thing that sucked guest laundry

guest laundry needs some up dating,getting to the hotel from the interstate was confusing at first

was no complimentary breakfast, laundry facilities were closed, there was a pile of pubic hair behind the bathroom

wish they had a better guest laundry i'm thinking i might offer some of my skills to help them maybe remedy this

the front desk was hit and miss and when i asked about laundry service one person said it was $3, but another

notified a guy who was outside a room being cleaned, and he was picking up laundry, once we started walking

south door was broken and laundry machines was not available

different every morning, this time we stayed four days 4 days and got served the same thing and pool was closed

clean, new, with good staff and excellent breakfast

the laundry room for sure, found hair and the tub wasnt very clean

we were on the first floor by the ice machine, gym, laundry room, and guest doors closing loudly

room wasnt very clean, the laundry room smelled like rotting mildew

walking from the parking lot it was very dirty

room is nice and wifi works good

breakfast bar is really expensive, but good

& spa was dirty

my room i had the king spa it was my husband bday and he us 6

format of garden inn is pleasant. simple, but comfortable and predictable. good parking.

pool area is nice but not quite as nice as pictured- it s off the parking lot .

sad that the outdoor pool wasn t heated.

i loved that the parking area was well lit

an ev charger and staff made sure it was available when i arrived

pool looked nice, we just didnt have time to swim in it

breakfast area had good selection and friendly, helpful staff person.

breakfast was more than i expected very fresh and lots of choices.

the swimming pool was open and clean

good price, large clean room, comfy bed. staff was very nice. good breakfast!

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

comfortable, helpful staff and good breakfast!

i liked the kitchenette most of all.

i thought i would be able to keep my pet with me as there were several other animals on property

it's like a studio apartment i love the kitchen area

late check out, no prepay, easy to book room

full size kitchen available

the laundry and breakfast the room we where very clean

my room was the first floor and the laundry room was on top of my room so i could also hear the washers going

great location! the gym was great, rooms nice & clean.

great location and pet friendly.

the breakfast was awesome

my dad josh, really needed the rest and i did his laundry in there nice washer and dryer

i had to take all my laundry off site to make certain they were washed properly and sanitized

guest laundry has been out of order for weeks

they put on me a room next to the laundry and elevator

washing machine and dryer on the second floor are very clean and laundry area is neatly picked

i was able to settle in get laundry done, secure an early morning ride to the airport, have dinner and sleep

i the laundry area was also clean and awesome

super clean, free drinks, safe parking, laundry, and exceptional service

just opened in march everything is so clean, great hot tub and pool on the 6th floor outstanding laundry rooms

laundry facilities clean and worked great

laundry to hi. everything else is ok.aybe next time bottom floor. wish the pool was open.

laundry, ice machine, vending machines, water machine, unlimited coffee in the morning

had to wait until 2am to do laundry

laundry took me for five bucks just to do one load

first room we were put in had dirty laundry dirty towels on the floor and it looked like the bed had been slept

i liked that there were laundry facilities available

the hotel staff was courteous, and the hotel was very clean and convenient with 2 laundry facilities

no laundry detergent

very very very clean and fully equipped kitchenette

although i was in a smoking room

wifi didn't work for anything

the staff were friendly. the room was clean and we really enjoyed the breakfast.

wifi

breakfast was not out at 6:30am a couple of the days and sometimes only juice and toast

average hotel breakfast. rooms were clean enough. parking was close.

the laundry room was dirty and strange people would come in and out

backed up to laundry room and workers were really loud at 630/7 in the morning

poor cable channels, the laundry room could ve 24 hours.

despite the room is non-smoking, the smells of cigarette was so strong to the point i had trouble falling asleep

no hot water and wifi didn't work

guess our room was by the hotel s laundry room

clean, good breakfast, we enjoyed our time there. comfortable room, very friendly staff.

breakfast was convenient and the bed was nice

the gym was not functioning!

upon arrival, we found that the lobby was closed, pool out of service, and parking lot was a

breakfast was tasty & had everyone in mind

the property is always very clean, the staff is extremely nice and the breakfast has multiple options and the

great breakfast as well

element hotel was clean, fresh, appointed with first class furnishings, lobby and breakfast area, pool patio

pool was clean shower soaps were good quality

needed to do laundry and when we went to the receptionist to get change for the washer and dryer, they told us

they were waiting on management to come in, also at night we were looking forward to enjoy the pool but were

breakfast waffles

should be easier to start access wifi

the swimming pool was small.

still in my clothes my underwear my laundry detergent my hair clippers that's what i didn't

however the laundry room didn't work and there was nowhere close by to eat

should fix their laundry room( the washing machines and the dryers were not working), give us daily drinking

easy to find. clean rooms and lobby. parking was accessible.

so i could have sunlight in my room without someone looking inside my room (my room view was the parking

there is only a laundry facility on one floor

there is a laundry area on site which was really useful

very nice clean rooms with kitchenette. classy

it had a full kitchen, (with cooking and flatwear) it even had a dishwasher

breakfast was okay and the location is great

walking distance to the fine arts complex was perfect. friendly bar scene.

bar service could have had two more bar tenders didnt like that free wifi wasn t provided, that

no free parking or wifi

i the layout and the pool was the best part

i only chose to stay there because we wanted a stay in town get away to give the kids a fun weekend

didn t like having to pay to wash laundry

i could not get room towels or pool towels because the laundry was never done

the laundry was one dollar to

wonderful rooms'' common areas'' pool '' laundry'' breakfast

night staff some gentleman didn't want to give me quarters so i could do my laundry said he needed the quarters

thing i had a hard time with was finding the laundry

the fact that they have self-service laundry makes staying with kids easier

only negative was that the very white towels had a strange scent, most likely due to the laundry detergent

the laundry machine app doesn t work for non american phone numbers.

the fact that they have self-service laundry makes staying with kids easier

laundry facility for guest

would be helpful to have a change machine for laundry or make sure night shift has enough quarters

room 127 is right next to ellavator and laundry

the laundry room was out of order, and my card key stopped working twice and i had to get it

pet friendly. location to where i need to go.

also the option of a laundry facilty on site (i didn't use it) but that's a great option to have

it was quiet, the laundry facility cost was reasonable

i requested extra towels and an extra laundry bag at 7:00 am, checked on it again at 9:30 am, still nothing

tv, no wifi, no room service,no pool service , whatcwas so bad i called earlier in day to confirm reservation

we were victims of the texas mall shooting and the staff was great in giving us a late check out and discount

the hotel needs major updating and no extra bags for laundry. the pillows were horrible.

we only took 1 photo of the laundry issue but this was a daily issue on multiple floors and days

the extra appliances in the kitchen.

we had a view of the pool, which was nice

bathroom light switch on the outside of bathroom so kids kept turning light off while i took a shower lol

i had to take the laundry to the lady that was cleaning another room

only 1 small bar of soap for bath and none for sink area

mattress on the couch had huge pee stains on it it was so disgusting we didn't want to put our kids on it

t like how the cleaner service wouldn t have my room cleaned by the time i d be back from the gym which was

just the door to the patio outside the pool locks and doesn t open with key card

the room was spacious, with a full kitchen and full size fridge

look like oil in it and too much bleach the fitness room could use a couple more items in it our kids were super

i get it that you want to draw in pet owners, but i can only assume that pet owners do not make the majority

we did not use the pool this time but good to know that it is an indoor pool

several amenities like mini putt putt golf on site and grill to cook on with fire pit

no laundry room

the desk person had to go through the laundry area to make the elevator work

we walked in the room it smelled like clean laundry

no laundry on site

breakfast and the breakfast staff, cleanliness and housekeeping staff who did a wonderful job

the spacious room, convenience of self laundry

pool towels were all used and in the laundry

laundry on site came in very handy

no laundry bag. very minor setback, though.

location; ice machine :); laundry

on-site laundry is a plus

recently updated. good parking. exceptionally helpful staff.

the parking lines are cool but hard to see when in a

indoor pool

the wifi connection was horrible! also how about a free breakfast like everyone else?

parking can be crowded, but it's no charge. laundry room is hot or miss. sometimes working.

great amenities such as basketball court and on site laundry facility and fireplaces in some rooms

twice i was questioned about what room i was in and why i was staying there, once in the laundry room at 11pm

definitely, a comfortable week's stay or longer with all kitchen tools

large room, full kitchen, comfy queen bed, fireplace in room, nice on site manager

hours of laundry were inconvenient needed to be 6 am and till midnight

laundry room out of order.

i didn't like that the indoor pool water

i loved the breakfast and i was able to make my own waffles.

the pool wasn't open due to them cleaning

hotel had no wifi

it was clean and had a great hot breakfast.

bummed no pool

staff friendly very clean and hot breakfast eggs etc

there were nearby restaurants within walking distance and the breakfast was great

elevators are not working properly ice machine dose not work laundry has

the hotel offers breakfast, has a gym, pool and a laundry area

was never any coffee, laundry room wasn t working, ice machine doesn t work, roaches in the rooms

laundry machine was not working

the laundry room is down

no laundry facilitys

no amenities service after 5pm, no weekend laundry service

on my sheets but not much just the fact that i saw it, no trash bags in bins had to use my own & parking lot

has a nice fitness room and pool. the bar and outside seating is very calm and relaxing.

ample, free parking close to the entrance and it was so clean and new

internet was slow, and parking kinda small

breakfast was sufficient, staff was so excellent and did a great job on our room

very nice staff!!! clean facility. great breakfast options.

they had a great variety of breakfast, waffles, cereals toast, oatmeal and coffee

the breakfast selections.

friendly desk staff, location, and laundry area. room layout is great.

breakfast was good

breakfast fantastic

the breakfast, the pool and it has food places close by.

hotel had a lot of shady characters in the parking lot

the breakfast, fitness n laundry

no laundry detergents to purchase.

pool, parking, room out dates, no real breakfast

there was only 1 way in and out of the hotel - through the front, even though all the parking is at the back

it was properly clean, the wifi worked as expected and the room was large.

, the laundry is 24 hours which is great but $2 a load

laundry near by

selections in the on-site store, no bar or alcohol available till five ( couldn't you stock some mini wines,

indoor pool could have been a little warmer

bar and grille on site

ice machine and laundry room

laundry area

no deposit and pet

room smelled like smoke even though non-smoking room

i booked king size but didn't get a king size non smoking room

i always put my linens outside my door or take them to the laundry room and get new ones

abv always has micro / fridge laundry and good ac

outside of the homeless encampment in the parking lot?

parking lot needs to be repaved and a little paint wouldnt hurt

is no pool mattress has mold on it bathroom and room lights don't work only dust and caution tape where

pool was small and was crowded.

it was nice to have access to a fitness room also

no offers of replenishing room supply since no room services was done

no room service, lol

free breakfast would have completed an ideal stay.

laundry services

the laundry room only takes quarters. that s literally it lol.

the laundry room was disgusting and filthy

gym

excellent choices at breakfast

the breakfast time was nice

no continental breakfast

the free breakfast was adequate

advertise they offer a breakfast but was not available.

their breakfast is simply a brown paper sack with a muffin and a frozen kolache and juice

pool was not clean

place is worth the money in regards to having a kitchenette, spacious room, gym, pool, lounge area, and breakfast

small pool

the bed was comfortable and the kitchen area was supplied with everything we needed

staff super nice and healthy breakfast choices

breakfast was delicious the room was big nice and clean my kids enjoyed the pool alot i will be back real soon

i like the room the tv and the breakfast as well i had a great time

all good, great breakfast.

the room had a frig, microwave, coffee maker, & hair dryer, comfy beds, & pool

the kids loved the pool and the rooms were very nice!

bathroom was not up to par. wifi was spotty at best

heard gunshots, no breakfast, and no wifi which were suppose to be included.

ol, cracky lives in the cardboard box across the parking lot and he will come over and inspect you available

no in room wifi and no microwave

it gets worse but i'm sure this all won't fit then i was chased by another guest through the parking lot you

warped, toilet moved not mounted holes in the wall people outside and inside asking for money or laundry pods

the laundry area was not available either that was very inconviont

it's clean, laundry room on site, inside pool and offer free breakfast

wrong and everything past the lobby smelled of cigarette smoke, 1 ice machine worked and the laundry center was

place was horribly cleaned it stunk like old laundry exposed wires floors were sticky holes in the walls bathroom

was not clean, elevator was broken, laundry was broken, pool was closed, literally no

i first arrived there was dirty laundry and large bag of garbage on the fourth floor no housekeeping until the

laundry facilities are ok

the bedding, the blankets, i say this because when we removed home and i did my laundry, my pajama pants smelled

the guest laundry was closed. the room was not as clean as it should have been.

it was quiet, and the breakfast cinnamon rolls were delicious

pool was not ready and available for kids to swim

one extremely drunk cussing using the f word, so i politely ask them to stop because there were kids and it

small kids running around the lobby and always playing games on the business center pcs

the kids were disappointed and upset

the laundry machines were new and there was no charge to do laundry

free parking

also, there is no information on the website about parking

it was clean, quiet, mini kitchen with coffee maker and free parking all the basic necessities.

it was clean, quiet, mini kitchen with coffee maker and free parking all the basic necessities.

very very good company and yall dont need motel 6 under y all name it s prostitution in the parking lot it

was in 244 and my light above my bed start smoking and they moved me to diff room and the both light done

the bed was nice and comfortable and the wifi was excellent

desk was rude people were loud all night people hanging out in the stairs non smoking smelled like smoking and

i like that there was no fuse when i asked for late check out

i requested non-smoking the room was clearly smoking and it smelled bad and there was an ash tray

a simple extended stay place 10 minutes away - all was what i'd hope for with bath, kitchen with stove & fridge

the freezer in the kitchen had a higher than useful temperature.

room (all trash cans were filled and over flowing the bed had no sheets or pillow cases the kitchen had food

property is pet friendly and i called ahead and he told me that i couldn't bring my dog so i was forced to

heads roaming around outside at night, made me feel very uneasy when i was trying to do a load of laundry before

wifi did not work and the staff did nothing to solve it

first room we were put in was no smoking but smelled like weed

breakfast was horrible

need new equipment and furniture for pool area. spray for ants

cleanliness i cannot say 100% as i had a very bad experience at guest laundry gym was clean room was clean

guest laundry was very dirty

was very dirty, the main reason to reserve this hotel is to use the pool with the kids on these hot days and

clean, friendly staff,comfortable beds, good breakfast, good fitness room

i loved the hotel. pool area was a vibe.