the laundry room was disgusting and filthy

laundry services

the laundry room only takes quarters. that s literally it lol.

indoor pool was a plus for my 6 year old

breakfast is free and consists of scrambled eggs, turkey sausage patties, oatmeal, waffles, yogurt,

no laundry detergents to purchase.

the breakfast, fitness n laundry

the wifi didn't work well at all

pool, parking, room out dates, no real breakfast

parking lot is tight

although we felt it was a bit pricey to not have breakfast but have it listed as if they offer it and it also

sack breakfast was a muffin and a hot dog

better breakfast selection.

the free breakfast was adequate

the breakfast time was nice

privacy , pet friendly. basically it was what i needed in a 0lace to stay and not to much

i did not ask for nor was offered a wifi password

heard gunshots, no breakfast, and no wifi which were suppose to be included.

ol, cracky lives in the cardboard box across the parking lot and he will come over and inspect you available

wifi did not work

parking was tight

alittle run down in spots and not enough parking and very tight for what parking they had

good breakfast options

needs more food options, at least stocked vending machines. and parking sux

they had a great variety of breakfast, waffles, cereals toast, oatmeal and coffee

laundry area

ice machine and laundry room

the pool was cold!!! would enjoy this summer

nice view of the pool and it was enjoyable as well.

pet friendly

laundry room out of order.

hours of laundry were inconvenient needed to be 6 am and till midnight

no pet fee, no fleas

good location, quite, nice clean room, friendly staff ,excellent breakfast

the gym was closed

i always put my linens outside my door or take them to the laundry room and get new ones

abv always has micro / fridge laundry and good ac

any but there is no way all the rooms on the first floor were being used judging by cars in the parking lot and

property offered convenient parking and was situated in a good location for shopping and walking around

what you paid for a spot to lay your head no big issues on parking or worrying about

place was horribly cleaned it stunk like old laundry exposed wires floors were sticky holes in the walls bathroom

the laundry area was not available either that was very inconviont

wrong and everything past the lobby smelled of cigarette smoke, 1 ice machine worked and the laundry center was

warped, toilet moved not mounted holes in the wall people outside and inside asking for money or laundry pods

it's clean, laundry room on site, inside pool and offer free breakfast

wish they had a better guest laundry i'm thinking i might offer some of my skills to help them maybe remedy this

guest laundry needs some up dating,getting to the hotel from the interstate was confusing at first

no laundry no breakfast no pool. people should pay less seeing these amenities are unavailable

was no complimentary breakfast, laundry facilities were closed, there was a pile of pubic hair behind the bathroom

only one thing that sucked guest laundry

room wasnt very clean, the laundry room smelled like rotting mildew

the laundry room for sure, found hair and the tub wasnt very clean

we were on the first floor by the ice machine, gym, laundry room, and guest doors closing loudly

room is nice and wifi works good

a 3rd of a roll and less then half with on it no extra roll in bathroom and i had 1 adult with 4 kids

the pool is out of service every single time we have come to this hotel

we never eat breakfast there. that might be good.

no free breakfast

parking lot full of trash

we were with our 3 kids

roaches on wall. non smoking room smelled like smoke. hotel clerk looked intoxicated.

they allowed people to smoke marijuana in the rooms in a non-smoking room

location was perfect. pool was clean.

from front desk being rude to roach infested building pool has never been cleaned probably in the last 10 years

it was close to the shop that fixed my car. the pool was very clean.

enjoyed the whole experience the pool area is a little dated

the staff was nice, the rooms where clean and the breakfast was pretty decent

the breakfast was awesome as well and there was a good selection of things to eat

the pool was open but we didn t use it

sad that the hot tub was not working as i really could of used the relaxation, but enjoyed the pool to myself

a lot and didn't have time for that, so i just took and washed everything myself with my regular laundry

i liked the laundry room and the kitchenette

didn't eat there. it a had a gas station walking distance with a laundry mat next door.

i liked it kind of had a full kitchen

bed was uneven they would not fix it there was kids always running up and down the hallway and screaming there

laundry machines need updating but that's all.

room was also adjacent to two washer dryers and across the hall from the laundry room and two doors down from

breakfast was bad and the guest laundry room was disgusting

i had a hard time finding a parking spot. and kids were running in the halls and screaming.

room was huge (2 queens with pullout couch), the outdoor pool was beautiful, and breakfast was one of the best

the dishes were dirty and left in the dishwasher and the 125 dollar charge for having a pet that you do not get

breakfast was nice and hot,

breakfast very nice & fresh. staff is very friendly.

pool was nice, but needed to be clean

this is a great place to stay. i love everything about this hotel. the kitchen is simply amazing

the laundry wasn't available due to broken washer and dryer

the pool was closed. the laundry facility was not given. they had a crappy bar/restaurant area.

i loved the option for room service. i loved the size of the room and the size of the sleep area

location good didn't know that we had to pay for breakfast...

and once again, the pool & spa were closed

wasn't emptied much near laundry

the clerk finally went to the laundry room and found me one

convenient to family gathering. nice breakfast.

carpets are in desperate need of cleaning, the pet smell coming from some of the rooms is horrible and

the pool area is not secured and can be accessed from the outside by anyone

was a nice place the staff was cool and answer all my questions and let me finish my laundry

vending machines don't work laundry room smelled like sewer not a good

due to the area, abandoned store next to location made the red roof seem not as nice as well, laundry facilities

wouldn t flush , bathtub didn t work, i was told pool was open over the phone and it was closed

pool very dirty. my kids very disappointed

i requested non-smoking the room was clearly smoking and it smelled bad and there was an ash tray

the sink was kitchen stopped up and the cable lage.

room (all trash cans were filled and over flowing the bed had no sheets or pillow cases the kitchen had food

nice and clean room, full kitchen with everything you need if you want to cook.

a simple extended stay place 10 minutes away - all was what i'd hope for with bath, kitchen with stove & fridge

having a coin operated laundry for guests to use was great

free hot breakfast friday- sunday. laundry onsight. quiet rooms.

friendly and accommodating staff. clean facility. nice breakfast.

comfortable bed, table and chair in room to eat at, good wifi

very friendly stuff, wifi super, i felt safe there, nice bathroom. i would stay there again

was in need of new curtains, moth eaten or it was worn from laundry could see light through the threadbare

laundry facility and multiple entrances

bonus, they re pet friendly with guest laundry facility and workout room

it was quite,room clean,good breakfast

pool and hot tub were amazing

honestly hard to beat a friendly staff, renovated rooms and good wifi

people are nice and nice pool

the pool was nice

plumbing issues & the man cleaning it up swept it out of the room & off the 4th floor down to the parking lot

the pool is nice and rooms are nice and clean

the pool was closed they didn t clean the room when asked, and i needed to wash a small load of laundry and

property was clean, but it didn t have laundry because the washer wasn t working but the dryer was working

dairy queen they have a wonderful breakfast they always take care of me

parking, an exercise room and a pool suitable for families with children, good breakfast, good wi-fi, nice towels

the parking lot is a little bit small but there are several restaurants very close and a walmart nearby

they had a pool and were updating or upgrading the properties

after a while it felt like i was being accused of having a pet or being a smoker which neither of those applied

the parking lot is full of rundown cars with flats and there were two cars with people sleeping in them

not enough parking

i like the parking and the building design.

laundry and gym

they were very understanding and best of all, they didn’t charge a late check out fee

super clean, nice staff, good breakfast.

the breakfast was horrible. the pool was terrible, surrounded by an 8 foot wall and barren.

pool closed at 10

check out, quarters available for laundry at front desk nit posted in laundry room

we did do laundry. the facilities worked well.

222 was very nice, clean, bed very comfortable, breakfast was good, staff very friendly

location, clean, quite, in door pool

the bed was extremely comfortable and the breakfast was surprisingly not bad.

loved the movie at the pool!! the only disappointing thing was...no laundry facilities.

the room service was slow and food wasn t hot.

early check in even tho i called days before

carlos at the pool was incredible!! he made our stay so fun!

gym wasn t wowrking, hot tub did not work

the laundry facility was on same floor as our room

the fact that we had to put our luggage in a laundry basket

i asked for a quiet area wee the room was across from the elevator and next to the laundry room

towels and they took the dirty ones, but when we asked about another blanket, we were told that laundry was

the inside pool was so warm for the winter and it was so relaxing stay

the pool was clean and nice

everything was perfect. pool needs work but other then that it was perfect.

no wifi tv

not a good idea knowing you have kids

everything was well kept together, breakfast was amazing! even had fun in the pool.

front desk person was also doing the laundry, no problem, but i had to call him to the desk even though i was

but building horrible random people trying to sneak in with old key cards the elevator and laundry room was

the kitchen and how big the refrigerator is

we were not informed about the extra pet charges until arriving even though we let them know prior we had pets

the kitchenette was awesome its close to everything easy access to highway quiet and cheap!!!

minor concerns we were out late and the ice machine and laundry were locked and no answer at front desk bathroom

laundry room dryer didn

smoking rooms

non-smoking room needs to be maintained as such for non-smokers.

there was no cooked breakfast cold eggs and watered down milk

we are married with 5 children celebrating 16 years of marriage with a night away from our kids, and we are

parking was always full. handicap parking was full the whole week we stayed.

was great, i love the room, very cozy & comfortable, quiet and the pool was very inviting

to check and fix it, the elevators went out for a few hours and we had to use the stairs, the pool towels were

could have had a hot breakfast

laundry is free, always easy and smooth process with this hotel

that it has a refrigerator, a stove, and free laundry!

location good access to 635 and 75 the laundry facility and work out room plus the kozeboo and being able to

the room and laundry room was clean

laundry

tv didn t connect to wifi so no netflix or youtube

excellent breakfast best costomer service clean facility lots of parking

the pool is great

it was very nice and clean inside. pool was clean as well.

gym could have been better but it was decent for being a holiday inn express

room was located by the laundry/maid service and it was very loud in the morning, our shower was out of conditioner

the room keys and laundry machines didn't work. they didn't have breakfast on sunday.

way, each room had a different lingering smell, multiple days the pool was closed, the self serve laundry did

came apart, we originally had no blankets and not enough towels because the hotel could not do laundry because

very roomy with 3 kids

breakfast

was comfortable and the complimentary breakfast and the lady that prepares it were top-notch

i didn't like the gym. to small not enough equiptment

and the pool was closed for redoing

a boat be prepared to have to park on the street as they will not allow you to park in the parking lot

that laundry only opens for a short amobut of time

necessities like wifi, table lamps, hair dryer, bible, locks on bathroom door,smoke detector, laundry iron

they have breafest and laundry room that

he ask us to move the car from the parking lot but very mad

i didn't actually get to eat the breakfast, as i forgot they served it.

no laundry service. told self washer was down. suite did not have plates or utensils.

there wasn't a microwave in the room. we had to use a community microwave in the laundry room.

cleanliness but hope has a other laundry area since has a microwave and laundry maybe microwave in ice area is

the cleanliness the comfort having the restaurant and bar available

wish the pool had been open and heated.

guest laundry was very dirty

cleanliness i cannot say 100% as i had a very bad experience at guest laundry gym was clean room was clean

we used the pool every day. it was not the cleanest. water in sink had an odor.

gym was ok at best.

was very dirty, the main reason to reserve this hotel is to use the pool with the kids on these hot days and

the staff was kind, the pool was sanitary and it is close to plenty of restaurants and stores

the wifi didn't work at all.

wifi is trash

no chair to set by pool

no indoor pool or breakfast like it said online

heads roaming around outside at night, made me feel very uneasy when i was trying to do a load of laundry before

it was in a quiet peaceful place to me. it had a great breakfast

first room we were put in was no smoking but smelled like weed

pool closes at 10pm i love to night swim

there was no breakfast was very convenient n great price

laundry was out of order

no breakfast

pleasantly surprised. didn't expect it to be so nice for the price. breakfast was very good.

pool and jacuzzi, several fast food eating places within walking distance

the first night there was a shooting at ihop next door and a couple fighting at 2am in the hotel parking lot

great breakfast as well

the breakfast options

element hotel was clean, fresh, appointed with first class furnishings, lobby and breakfast area, pool patio

the coffee/hot chocolate area. the kids really enjoyed it.

hot breakfast was the same each day of my stay and didn t care for the fried egg only option

wonderful rooms'' common areas'' pool '' laundry'' breakfast

the laundry was one dollar to

didn t like having to pay to wash laundry

i could not get room towels or pool towels because the laundry was never done

night staff some gentleman didn't want to give me quarters so i could do my laundry said he needed the quarters

needed to do laundry and when we went to the receptionist to get change for the washer and dryer, they told us

the size of the pool. in the pictures it looks really big but in reality it s a lot smaller.

rooms and the pool were great

non of the 3 threadmills in the gym were working.

parking is limited

elevators are not working properly ice machine dose not work laundry has

there was no guest laundry, ice machine broken on second floor

was never any coffee, laundry room wasn t working, ice machine doesn t work, roaches in the rooms

i don t like how early housekeeping and the dirty laundry person comes

beds were comfortable and staff was nice. laundry room onsite.

on-site laundry is a plus

free wifi

updated tvs, more towels in rooms and the pool would ve been so much better of it was heated

no one will help you u have to beg them to clean your room and for sheets and towels i and my kids and fiance

was very comfortable pools were nice room was big microwave, mini refrigerator, coffee maker very nice overall

there is a laundry area on site which was really useful

there is only a laundry facility on one floor

beds are comfortable, the fully equipped kitchen and pet friendly accommodations make this a perfect place for

just the pool being outdoors and not having a hot served breakfast.

beds are comfortable, the fully equipped kitchen and pet friendly accommodations make this a perfect place for

the breakfast and small laundry room.

the pool and laundry facility and all day coffee availability.

great parking, easy in, easy out. quiet and clean

there was even parking for military

parking

the laundry room was neat and the washer and dryer were in good condition and cleaned regularly

i like the first floor laundry which enabled us to wash clothes

we loved the outdoor pool, and even the laundry room was spotless

was great from the front staff, to the pool and breakfast

i enjoyed the clean and well kept pool as well as breakfast in the dining area every morning

location; ice machine :); laundry

pool towels were all used and in the laundry

no laundry bag. very minor setback, though.

the spacious room, convenience of self laundry

laundry on site came in very handy

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent

laundry facilities

guest laundry, very reasonable

indoor pool

lastly, there was plenty of parking, and i felt safe at this location

great amenities such as basketball court and on site laundry facility and fireplaces in some rooms

twice i was questioned about what room i was in and why i was staying there, once in the laundry room at 11pm

parking can be crowded, but it's no charge. laundry room is hot or miss. sometimes working.

booked a non-smoking room , and the room was smelling a cigarette

- were way below average - example gym, free breakfast area was very drab staff - was below

bathroom needed more towels need more laundry bag only had one for dirty clothes.

friendly staff, good breakfast, parking ok,

for the easy access to convention center and the fact that it had indoor heated pool for the kids

fitness center

the indoor pool was a big plus for our children

nice location and very clean and nice rooms. small but decent gym available

my kids were happy, my husband was absolutely happy

beautiful lady tending breakfast was great

breakfast and coffee needs an update

the full kitchenette, gym, and location!

only other complaint is that the rooms didn't have laundry bags for dirty clothes

really good gym but the ac was not working and too hot on both days we went to work out!!!

just miss the real continental breakfast, but understand the reasonining.

the parking lot and grounds were very clean and well taken care of

love no pet policy.

were i was putting the cart and made sure that it was covered right outside the door of the laundry room on the

booked a king smoking when i got there it wasn't a king smoking and i have to book twice because my first

i like that the appliances. mini fridge, microwave, and kitchenette

wifi wouldn't stay connected to our devices. had to go back and forth to the office.

parking was kinda tight and not enough parking but otherwise all is good!

service could have had two more bar tenders didnt like that free wifi wasn t provided, that is a total a rip

bring ear plugs. kids love the echo effect of the atrium.

loved everything about it! pool was great!

shower in the pool/gym area di not have hot water

could not get wifi to work

only issue was that our room was next to the laundry room, so we could hear the washing machine running during

perfect for kids

pet room on the 6th floor was inconvenient but not a dealbreaker.

breakfast was wonderful and the beds extra comfy!!!!

i liked the breakfast and people was friendly.

room and laundry were excellent

laundry service provision unclear as to ownership.

breakfast was great as well

rooms are big with full kitchen

couldn't hook to wifi

just wish i had more time to enjoy ammenities like gym. maybe next time.

next, i had to definity see the gym for myself and i must say it may be small, but it fits what i needed

wifi not good.

my kids loved the indoor pool. the bed was very comfortable.

indoor pool the beautiful room

very nice and accommodating and decently clean rooms however, the laundry room needs some work

laundry & exercise rooms for guests

the free laundry room was great - no searching for quarters

wish there were more washers in laundry room

clean rooms with updated appliances with an ice maker super comfy bed, free guest laundry, dishwasher, full

should fix their laundry room( the washing machines and the dryers were not working), give us daily drinking

still in my clothes my underwear my laundry detergent my hair clippers that's what i didn't

however the laundry room didn't work and there was nowhere close by to eat

i don t eat breakfast

property is the worst- the front desk lady was rude- wouldn’t allow for early check in when there were no cars

having two dollar laundry was a nice benefit, but there was only one washer and dryer

i put our trash in the laundry room trash can

like they dome no laundry over night

installing more washers and dryers would greatly enhance the laundry facilities

rooms are clean, smell clean, and best of all it is not pet friendly

it used to have a functional leisure bar which we enjoyed but it s closed

there was a coffee bar and perhaps a place to order breakfast, but it didn t look like it was included in

with pets beware

pool wasn't heated

they only cleaned only 3 times out of 8 days with,kids

notable amenities are 24hr fitness center, laundry, lobby computers, and included breakfast

cheap in-house laundry appreciated

the laundry room came in very handy

exercise room is very nice and a nice laundry room as well

then the next morning went down to do laundry to only find one washer and one dryer working and someone had

laundry machine didn t work well

i liked they offered laundry service.

so i loaded the kids up and headed to the hotel 2 hours in the drive, still no call or email from either one

the beds were very comfortable and breakfast had several options that were very good

water in pool could be a little warmer but nice size.

the room smelled like dirty laundry

inside pool temp was freezing

free parking near the door

sketchy people hanging out in the parking lots the entire two days

and blankets were held together by smoking holes burn marks

friendly service ,clean rooms and the store and laundry room

rooms, very clean laundry facility if needed reasonably priced

also enjoyed the indoor pool and

breakfast was ok i think this could be better

the beds were really comfortable. the rooms were spacious. the pool was awesome.

we had no worries with parking and felt safe as we where given parking tickets to store in our window

the wifi sucked.

breakfast was a little lacking. thank goodness for coffee and bananas.

parking spaces too small

she listened with empathy and her customer service was bar none

the laundry facility only has 2 coin operated washers and dryers, and the facility does not make change

after leaving the pooli asked a 2nd time about sheets & blanket for pull out bed & was told laundry was being

guest laundry did not work and no one there to help find another solution

was terrible, we couldn t get a print of our folio because the printer wasn t working, no laundry bags

not enough things in the room (trash bags/ laundry bag/ towels missing

only suggestion is for the laundry area, it would be nice if it was set up on the pay range app like other

was great, easy in and out, room was spacious for us, breakfast was enjoyable, outdoor pool was very nice, staff

not have breakfast

kitchen/entrance lights did not work at all

breakfast was good,bed was very soft

not put me above the laundry

they put me above the laundry

bathroom and kitchen looked clean. breakfast was good.

the full size kitchen and big walk in shower are a plus for everyone in my family every time we go

this place was awesome! large suites with a kitchen, big tv super!

washers for laundry were not functional, really needed to wash since i stayed for several days

no guest laundry facilities

the pool water needs cleaning to much chlorine

the pool was decent and not busy and the gym had two treadmills, 1 bike & 1 elipticle and some weights & one

indoor pool a plus if you have kids

laundry facilities only in one building and only has 3 washers

working laundry, direct tv went out for 2 days not due to weather service interruption due to billing issue

me they are out of towels and they have to wait for their housekeeper to come tomorrow to do laundry

use a few more machines in the laundry room

as expensive as the stay was, you still have to pay to do laundry

dryer in the guest laundry didn't work so well

there was a small gym, a pool, and laundry machines at the site

woman at reception did not seem to know anything about the laundry facilities

- laundry services on site that can be paid for via an app that you can track how long to go on

nice staff nice size comfortable room good location decent laundry room