right next to maids laundry room

nervous with the weekly workers/other guest standing near my door because they were using the laundry

really liked the pool and the pool area

i had a small kitchen so i did not rest the provided breakfast

only thing i can think of that i did not like was the parking spots were a little to close to each other

hotel to stay if you need to do some work, laundry, free breakfast

clean and great pool and spa. delicious breakfast.

pool, hot tub and that there was a nice outside seating area.

the hotel is pet friendly and i appreciated it so

hotel staff was very helpful and friendly, the breakfast was very good, the bed was comfortable and nice pool

very clean and friendly staff.great breakfast.

trouble logging on to the wifi to work remotely

the rooms were clean, bed comfortable, and pool nice and clean

the rooms, breakfast, everything was amazing

i didn t book directly with the hotel i didn t have wifi access and wasn t able to be compensated for a

the full breakfast was delicious

staff was nice todd and stephanie were great the pool was nice and the rooms were great

it rained non stop so no pool.

property was nice and the pool was clean

i am a late riser but my friend went down and said the breakfast was very good

breakfast wasn't what it was 3 years ago no pool said there was a spa but there wasn't gym had 2 pieces of

being able to cook breakfast

the front desk staff was professional and courteous, there was ample parking, we were offered our choice of

i would have loved to have the typical basic breakfast, such as eggs, ham, baggels, etc.

not having the breakfast but its due to covid not the hotel.

was easy to get in and out of the hotel, parking area, to the main road

spa tub was not operational, it would have been nice to use if it was operational

location and pet friendly

was especially happy that the pool opened at 6 a

gym was outdated

previous person complained about that also went to the front desk to ask for a couple of plastic laundry bags

ample parking

everything was nice would of been better if the pool was open .

very clean, nice bright lobby and breakfast eating decor

very nice large spacious room lovely friendly staff plenty of parking

i also loved the fact that we had a microwave and mini fridge in the room and a laundry room just around the

the pool isnt big but it was clean warm and it had jets like a jacuzi which i and my kids loved

it was big enough for 4 little kids to splash around, so 2 adults

comfortable with sufficient towels, laptop working area, microwave, refrigerator and excellent wifi signal

the breakfast was excellent. i love the spa poo, as well. very clean and nice place.

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

dog area was nice, kids loved the pool

we had a small pet (dog) with us, and he never barked once during the whole stay, which is a great tribute to

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

laundry broken, weird

pool hours could be more flexible

absolutely loved the kitchen and the small table

excellent breakfast

morning we came down too late for breakfast, and the lady who was cleaning up and putting things away made us

breakfast was awesome different from what other hotels offer

the pool was cold

maybe pool

best part is the free breakfast, kids love it so much

the laundry room does need some attention.

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

laundry. lost money with inoperable coin machines. upgrade!

the parking lot seemed safe

the wifi didn't worked the whole time i was there

heated pool

really liked the indoor pool, and the beds were super comfy, as well as the fitness area was very nice

pool

the water pressure on the shower head btw) staff is really nice and friendly great parking good wifi

small pool

really a big deal but i would bring my own laundry detergent in the future costly in the store area

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

nice pool

huge rooms. a nice bar and bartender. beautiful breakfast.

laundry room should have more machines

customers were smoking weed in the hallway and the smell can't into my room where i had small kids

customers were smoking weed in the hallway and the smell can't into my room where i had small kids

very friendly efficient staff, excellent coffee, very clean pool and room.

no wifi, the remote control didn t work for the tv. not worth the money :(

one washer on a back patio does not a laundry make

great pool. friendly staff

the pool gates were locked

staff, clean rooms, pool area was nice but pretty small, the parking lot was great, was able to get ahold of

staff, clean rooms, pool area was nice but pretty small, the parking lot was great, was able to get ahold of

laundry machine broken and no updates.

hard as a brick and the pillows felt like you were sleeping on a bag of laundry

the laundry area is great

the laundry room conveniently located near my room

no laundry bag provided.

als o the laundry roon was so dirty and machines were

laundry room needs to be updated

guest laundry.

he washed them for us in the employee laundry area

the laundry room needs to be taking care or updated.

there was someone in the staff laundry area fighting and a girl screaming

the hallways were narrow and were carpeted but had heavy weird stench like you keep adding laundry detergent

towels, the lady doing the rooms working by herself did not have any more towels i went to the laundry to get

to wait for extra pillows because everything was wet in laundry at 6pm

laundry machines were not working and no breakfast was offered.

was dirty laundry in the hall in piles on the floor over night which is nasty

had to go to the laundry room to get fresh towels

also i tried to do a load of laundry but the machine ate my 3$ & i inquired how to handle it at the front desk

door didn t lock, the hallways smells like smoke (both kind), someone was sleeping in the laundry room

the wifi sucked

laundry and ice maker out of order

was no laundry detergent in the system

elevator was broke alot also the laundry room but rather than that every thing was ok.

were roaches in our bathroom and the wifi did not work and at one point the elevator was out

no wifi in the 3rd floor, smells bad (old carpets) incomplet breakfast.

i love that laundry and ice machines were on each floor but they were old and in need of replacement

wasn t a fan of the decor in the hallway a little outdated or the laundry options only one machine for drying

no room service

i loved the pool was open late

parking area was well lit

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

the pool wasn t that great i liked the water in the gym though

my kids live local

only disappointment was that the pool was out of service during our stay

friendly staff, clean facilities, public laundry room, the pool area.

guest laundry facilities were very dirty and old

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

therefore there was no wifi and a nice pool area with a bar was not yet open

once you get there you don t have to leave.they have a nice bar and restaurant on site

i was able to wash clothes at laundry area

vending machines and laundry facilities on site

common areas outside could be a little cleaner, laundry area and smoking areas.

the property & pool was very well kept

term renters, abandoned cars, people sitting in cars in the parking lot and wandering the area

bed sheets like never replaced laundry out off service lobby computer out off service vending machines out off

laundry capability on premises

were dirty and their housekeeping was gone for the day, the laundry wasn t done so they couldn t give me

good wifi, that's all

smoking room was available

grab and go breakfast because of pandemic

was very convenient to my daughter and grand kids

there was not enough parking

pet stay free was nice.

parking is very tight and not enough parking when almost booked to capacity

i liked having the on site laundry

self-catering laundry not working. no complimentary breakfast.

fridge, microwave and guest laundry facilities - do not even turn on

i saw a front desk lady s baby inside a dirty laundry s rolling cart, the baby inside and no one close by

had laundry facilities which we used

the kids always have fun at the pool

stayed five nights in this motel (room entrances off the parking lot) which we chose for its location right off

stay my family has been here for 2 weeks we had a wonderful stay the kids loved the pool the staff was kinda

but refusing to believe it was their wifi not working, but got it sorted in the end

rooms were a good size for 2 people, very clean, microwave, mini fridge, big tv, non smoking available, the beds

do laundry eat your money

although located quite a distance away, they did have a vending and ice machine and laundry room

music, drinking outside, laundry door locked and jabbed, men knocking on my room door, need breakfast, i had no

the sink it was just a dirty place and bugs and cockroaches the room we are in next door was the laundry room

the niceness of all the staff, the extreme cleanliness of the room and the cleanliness of the laundry room

room smelled disgusting, none of the vending machines worked, the ice machine was unplugged, the laundry area

some other people apparently live there and were hanging their laundry out to dry outside on the bushes

needs upgrading seat loose 1 little bar of soap no broachures of any kind no ash trays in the smoking

has guest laundry

had a laundry room

the laundry facilities were gross

the wifi didn't work and for me the beds were too hard

delicious breakfast, hot and generous, with a variety of choices to suit any diet or palette

lobby bar has some issues when we got there nobody was at the bar

the wifi didn't work on my mac book.

the pool needed more umbrellas out and the pool bar opens late

the pool was a little small..

room service needs to be improved replacing coffee tea etc also our room wasn t cleaned one of

server at rooftop bar was not friendly

room service was ordered and delivered in a very timely manner.

room service was excellent

location was perfect for this trip. pool was lovely. drinks were great.

breakfast buffet was very good. room service was great for something late. pool was lovely.

there s an excellent laundry room with washers/dryers

and my laundry was lost before checkout

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

the third floor pool deck provided a superb view of the waterways

very clean rooms. has laundry facility on site. friendly staff.

there was a laundry mat and ice machine and elevator in the middle of the building

use the laundry machines, you need to download an app and fund an account ($10 min

fact that the manager was really helpful with the laundry

simple, clean rooms. access to pool, laundry machines and breakfast

it was on the floor, the wall and shower door, and also on the floor in the kitchenette

we brought our pet and the whole process was seamless

my boys enjoyed the free breakfast and the pool

breakfast was great, rooms have a great view of the bay and staff was very accommodating.

did not like that the wifi was not included and that the parking was very expensive and that they charged you

wish the hotel had a laundry availability

the prices for the mini bar items.... so tempting but far too overpriced

the staff were fantastic... the pool area is lovely

room service was my only disappointment

pool water was a bit filming

clean, friendly, quiet, excellent gym and pool

the gym is very nice

pool on the roof was a beautiful view and nice tempature pool towels available before going out

the gym has everything for a good workout, and the rooftop swimming pool provides a great view of the

the wifi works excellently

the total environment from the staff to the laundry to the pool was excellent

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the gym and laundry services were closed at the time.

very centric, great breakfast buffet and excelent amenities

perfect location, rooftop pool, great price and great staff

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

laundry only on 4th floor

breakfast was delicious, though i would like there to be more allergy-friendly options as my kids

valet, a bar, a great restaurant, great breakfast and a starbucks

loved the terrace on the 4th floor and the gym was impressive

they had everything in the room when it came down to using the kitchen

can tell not corporations type and mildly dated but very clean and kitchen in the room 10 if i was to go to

the kitchen was supplied with all that we needed

it all, nice gym and pool

excellent hotel, near cruise port friendly staff, breakfast was really good

wide room comfortable bed laundry 24/7 super appreciated

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

elevators and guest laundry were not so tidy as l expected

breakfast was more than expected no complaints, definitely will stay again

the hotel was clean, the gym is clean

and efficient staff, reasonable prices in bar restaurant, good location and comfortable room

the food was delicious at the bar and at breakfast

pool was a bit small but served its purpose.

the greeting having to pay for wifi not offered breakfast

paying for wifi is not good.

that it was very clean and laundry and gym were available and plenty of available parking.

laundry room is a shared wall

laundry was only coin operated so i wasn t able to do laundry here!

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

proximity to room, laundry facilities could be improved

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

people all around the property, people gathered in the parking lot like they were doing laundry or something

my room had a nice view near the pool

location was pretty central to ybor city, the casino, and other major roadways

front desk employees, wifi did not rooms were not cleaned until the second day rooms were not cleaned

was the week of the bar exam, so they gouged us with high prices, mandatory valet at an additional 20/day plus

called ahead to let them know i was looking at a midnight check-in and was traveling with my kids, so i wanted

bar that closes the shower door broken

pool was nice

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

microwave, fridge, laundry room for guests, swimming pool area

no laundry

could be laundry related

clean rooms and pool

kitchen service personal was great and friendly

liked the side area with the pool and basketball court

wifi came in and out

very comfortable room with kitchen and living room area.

to downtown, walking distance to riverwalk -liked the kitchenette with full size fridge and dishwasher and has

laundry room was great, but only 2 of 4 of your dryers produced heat (too right and floor unit)

we saved $ staying here for 2 weeks. free laundry, amazing breakfasts & dinner served 3 nites!

free on site laundry

also, free laundry which was really nice

laundry room was free to use so that was super nice

nice self-serve mini-mart, bar and breakfast buffet in the lobby

the service was ok, the gratuity was high, paid almost $300 for one night, breakfast was cold, could be better

breakfast was so not worth it

i was on the 8th floor with the pool and bar

breakfast offered a good variety, including vegan-friendly options such as oat milk

the pool and fire pit also the room

breakfast included was awesome especially traveling with kids

upon arrival to our room, there s was a group of kids right outside our door, to the point we asked them to

pool close early told us too many ppl coming that meant no privacy when we wasn t bothering

was expecting a full kitchen like on review

i like the fact that has laundry facility

did not like the fact that the exercise room and the laundry facility were not available to be used

laundry room closed no forward mentioning anywhere

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

laundry available but took forever and was super expensive

too nice of a hotel for each floor to have a shared microwave in the laundry room

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

like the fact they had laundry facility

there is no where to get coins for the laundry

the shuttle driver was the best took us and picked us up on time

gym was under construction

loved everything about it especially the bar and food

it would have been nice if the bar had a few more choices.

tv didn't work, room service never went to my room for 2 days, some of the staff had bad attitudes, there were

there is nothing i don't like. i wished the bar was open but i understand these times we are in

we were able to use the laundry services

the laundry service was poor

the guest laundry was not working

there is a guest laundry on the floor

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the shuttle service was excellent and we loved not having to pay for washing and drying laundry

love the proximity of the property and that it has a shuttle, guest laundry and the restaurant staff is amazing

the laundry facilities were free, and there were 5-6 washing machines and tumble dryers, which were

great and calm location, 10 min walk from downtown, 10$ for daily parking, self-service laundry

complimentary laundry was such a welcomed amenity

the laundry facility

) i also loved that there was a swimming pool (which the kids loved) and laundry facilities which really came

had to do a load of laundry and the washing machine did not wring out the water and dryer did not dry

change machine in laundry or swap to credit card

then even opened the laundry an hour early so we could do a quick load before catching our cruise

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

the close proximity to the seminole hard rock casino.

staff was friendly, pool was nice.

close to the casino so ubers we re cheap.

breakfast area large

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

menus available in room for room service, no breakfast menu available when i asked, only dinner menu available

kitchen was closed for remodeling so there was no breakfast

construction on hotel , hotel smelled really bad. wifi was horrible. worst hilton ever!!!

the check in procedure was swift and efficient and they do not charge for parking

desk and they went to look at it as we were checking out i would love to see more options for the breakfast

the breakfast could have been a little bit more stuff.

no hot breakfast

breakfast and nothing nearby like restaurants or bars

tv was screwed up manager had to reprogram. breakfast was nothing to eat at 0630. no breakfast

laundry facilities, highly recommended it

love it, the laundry mat is on the second floor and the gym is on the third floor

you guys need to add some more appliances to do laundry. it is only one for all the guest

i liked having laundry facilities

not a lot of parking

there were no laundry amenities like advertised

on line says laundry facilities but there isn't any no hair dryer

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

the location was near the casino which was very convenient.

very clean and comfortable. definitely a great price and right down the road from the casino

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

laundry use was great and cheap

clean good breakfast

the property was very clean, well lit, great location, parking was good, breakfast was good, the staff refilling

not have the correct executive room with 2 beds or the mentioned mini bar also i didn't have a laundry

the laundry area was awful

cafe was dark & dingy and kitchen area was filthy with pools of brown water in front of grill

tiki bar and restaurant

the staff was awesome and very friendly and accommodating, we were able to do early check in no problem

business center and laundry facilities were great

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

warm breakfast available.

we had to wait quite awhile for one of our pickups at the casino, almost 30 min.

location, the friendly staff, the excellent continental breakfast, the big spacious room, and comfortable

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

wifi was not available during our stay.

pool area nice and the free breakfast was good with the waffle maker and yogurt.

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the free hot breakfast, the staff, the peacefulness and location from highway and casino.

although i did not use the pool, it was very small.

reception was friendly, room clean and spacious, breakfast amazing, wifi strong

the spa was great along with the pool

room service was excellent, just an elevator trip away from the casino and hard rock cafe (food was

there is a cool rooftop pool and bar and tvs like a resort

it s something from another world, the machines, the people, the pool, amazing room and food

outside of the casino when waiting for taxis or your car, there is no chairs

lovely staff, great roof top pool and breakfast

rooftop pool, bar and lounge area and the many different shops and activities going on in its own

the rooftop pool and bar was great

nice safe area, super fast wifi, a table to eat your food was very handy

rooftop pool was nice & having a bar right there was great

to use the washer/dryer in the laundry

the shuttle drivers were pleasant and helpful.

staff, the cleanliness, they said they had shuttle service to the cruise dock but they do not, bed bugs or some

the staff was friendly very helpful the shuttle was great

only a short walk from cigar city brewry and a nice bar next door too

coin laundry on 2nd is just a w/d next to the elevators.. a separate room, there is not.

liked seeing the laundry opportunity

laundry facilities

the elevator was slow and there were dirty towels and laundry all over during the day even when we came

the hot tub & pool was fantastic