literally placed us right beside the laundry room and hotel office so the staff hung outside our room and smoked

it was a gas detector in laundry room that needed a battery backup

wifi speeds, but it is a motel so it was to be expected

breakfast with waffles etc..

drive up to the room and wheelchair parking right in front of our room thank you to the gentleman at reception

at 3 pm check in all the laundry carts were still lined in the hallways

indoor pool & hot tub

the pool broke one day and we missed that but that was the only thing.

location cleanliness and that we received full breakfast and pool was great as well

heated pool, hot breakfast, and clean rooms made the experience relaxing and the breathtaking views at the top

friendly staff, super clean, indoor pool was great for the days when they weather was terrible, breakfast was

all of the staff from the front desk to the kitchen staff to the housekeeping were really nice

only suggestion is to designate a whole floor that has no pets ever allowed

cleanliness. friendliness. quiet rooms. pool hours.

clean, the suite was huge, beds were decent, great breakfast, nice heated pool, well lit parking

we were located right beside the laundry room, so it was super loud and in the morning you can hear every piece

we stayed there because it was advertised that they had guest laundry but there was no washer so we washed a

was no laundry detergent to buy at washing machine

lack of laundry facilities that were advertised.

stayed in a room beside the laundry room

guest laundry was out of order, so we were able to use the washer/dryer at their sister hotel opposite,

our room was next to the laundry/housekeepers space and that was a little noisy but not at night

friendly staff, clean and have convenient laundry room

the laundry facilities were consistently out of order during our 4-day stay, with promises of repair

it had a guest laundry and self serve hot breakfast

of parking & bathroom configuration, laundry not working and had a note to walk over to the hotel next door to

and the laundry was operational

laundry room didn t work , waffle machine didn t work , breakfast options were bad

good breakfast, room was large enough, very clean facility, and management allowed me a late check out due to

we stayed on a cool and rainy day so we couldn't use the outdoor pool

laundry room had an auto-lock that i did not know about -- locking the door at 11:00-ish pm each

grandson and i enjoyed the breakfast, the pool and the stay,, i took him to tweetsie railroad and we loved our

we loved the containers of fresh grapes, blueberries and strawberries at breakfast

morning breakfast crew was so friendly and helpful

very comfortable bed, nice spacious room and good tv and wifi service

it, it just was an inconvenience and i would have liked to have a connecting door with my young kids- for safety

we never could get wifi to connect to our phones or tablets.

the breakfast

pool was little greenish

skinned male breakfast server was fairly rude to me on the morning of 12/22/23

sure if room 318 is close to the laundry or something but it was extremely humid in there

i was too tired to make use of the wifi, so i cannot speak to that

has a restaurant and bar with a common court yard

the bar and restaurant on site were amazing as well with great food

the bar area; very friendly and knowledgeable bartender; did not eat there this time but i know from

the parking spaces were tiny.

to be boasting about how he had somebody towed the previous night because their car was over the parking line

rooms clean bar ud83cudf78 was fabulous

the 2 days i was there, the poor assistant manager had to cover both the front desk and the bar and breakfast

parking was limited

gym and laundry are closed due to covid

i saw another review saying this, but thought my kids would be ok since they normally don't care, but it was

fact that we had to park at sagebrush , due to no lot parking

location; pool

would have liked a more well equipped gym

the laundry manager had an attitude about a late check out.

spacious suite and free breakfast. laundry on site is also good.

carts (8) of them with dirty laundry sat outside our room for over 8 hours

smelled like old gym socks, typical for carpeted rooms but still

trying to get into and out of the parking lot due to the traffic on the road

the kids enjoy the heated pool and he had a great time fishing

the room service and all food not operating

noisy in the rooms. you could hear the next door people all night ( with kids)

meals we re either room service or dining out

great service. great pool/spa. great food at the restaurant. beautiful lake. great view.

don t book rooms on the 2nd floor that look out to the parking area, besides not being renovated the view is

rooms look out at parking lots

view and specified not on the 1st floor and you see the lake but with a pretty large view of the parking lot,

the bar area was good but not the best service.

the cozy ambiance you would expect, no noise insulation, lake view i paid for is ruined by the parking lot

boxed breakfast carpet cleanliness no laundry facility

they have a laundry room too just in case

the elevator did not work or laundry soap dispenser

for instance, we had to go to a completely other building to use the laundry

laundry and gym were not open, due to covid

we were counting on their laundry service but they didn't have one

very clean, hospitable staff, convenient location, fireplace

the bathtub jacuzzi and fireplace were really nice touches

our foible was very small and no fireplace or jacuzzi tub as advertised

bathroom had heater for colder temps and fireplace was a bonus

quiet! excellent parking.

my rental car was scratched in the parking lot.

wish they had an indoor pool because the outdoor pool was closed when we visited in late september which was

the breakfast was amazing, the location was great, and there were plenty of places to eat out at and

breakfast is always very good and all the staff are very friendly.

some attention needs to taken in the laundry room. it was not clean

i did not use the workout room or the guest laundry, but i was happy to see them there

except for a breakfast item, everything was great!

more breakfast choices

hotel jumping around people as i tried to get in the door to yell at me for trying to sneak a pet in

was placed in a room next to the hotel's laundry facility (for the cleaning staff, not the guests) and the driers

new room located us across from the ice machine and laundry - lots of noise, did not sleep well at all

very clean. fitness room was very nice - everything worked in there.

breakfast did not appeal to me

the kids loved the pool an so did i

the wifi really was not available most of the time we were there

also we needed a room that was pet friendly that was honored as well

having pets will lead to fleas n other insects in the rooms

not realize it was a pet friendly motel that didn t have rooms that were not set aside for no pets

tv worked, wifi worked