carts (8) of them with dirty laundry sat outside our room for over 8 hours

spacious suite and free breakfast. laundry on site is also good.

the laundry manager had an attitude about a late check out.

kids enjoyed pool indoors

staff was very thoughtful about making safe selections for breakfast buffet during covid

and the laundry was operational

laundry room didn t work , waffle machine didn t work , breakfast options were bad

of parking & bathroom configuration, laundry not working and had a note to walk over to the hotel next door to

staff were amazing; pool was nice/ clean and peaceful most times

clean, location, free breakfast

the laundry facilities were consistently out of order during our 4-day stay, with promises of repair

friendly staff, clean and have convenient laundry room

i loved everything about the place, they have laundry room that is very reasonable and the staff are all very

it had a guest laundry and self serve hot breakfast

our room was next to the laundry/housekeepers space and that was a little noisy but not at night

the parking spaces were tiny.

parking is a little tight.

to be boasting about how he had somebody towed the previous night because their car was over the parking line

comfortable hotel. the small fitness room is better than most. great location.

rooms clean bar ud83cudf78 was fabulous

gym and laundry are closed due to covid

for the kids was not included

we have two kids who were able to eat for free which was a great value

was very friendly and helpful,room was clean and very comfortable, breakfast restaurant was really nice, food

had a nice indoor pool and a gym

stayed in a room beside the laundry room

laundry at facility was a huge bonus.

a little noisy from adjoining room. we were across hall from laundry.

laundry was broken, staff as rude and not helpful. room smelled

we stayed there because it was advertised that they had guest laundry but there was no washer so we washed a

sure if room 318 is close to the laundry or something but it was extremely humid in there

i was too tired to make use of the wifi, so i cannot speak to that

live music, kitchen and bar on site

has a restaurant and bar with a common court yard

loved the location and the fireplaces in the lobby and the patio.

we spent our honey moon there and the room was decorated with rose petals, towel swans, they gave us a bag with

great breakfast, coffee available all the time

breakfast took forever

breakfast included, friendly staff, room was a good size, bathroom was large, indoor pool and gym

allowed us to have an early check in

parking available anytime at no cost

traffic and exiting the parking lot was not easy.

everything was very clean. breakfast was very good with lots of choices

great location. nice breakfast.

the pool is pretty small but my child enjoyed it

laundry room had an auto-lock that i did not know about -- locking the door at 11:00-ish pm each

grandson and i enjoyed the breakfast, the pool and the stay,, i took him to tweetsie railroad and we loved our

pool was very small

very comfortable bed, nice spacious room and good tv and wifi service

the hotel was clean, the hours for food and the pool were great

don t book rooms on the 2nd floor that look out to the parking area, besides not being renovated the view is

we did see deer in the property and the kids really enjoyed that, but that's not exclusive to the resort

good location for surrounding activities. helpful staff. pool was nice.

view and specified not on the 1st floor and you see the lake but with a pretty large view of the parking lot,

the pool was cloudy

really enjoyed room service for dinner and our breakfast in the restaurant

we chose room service

what do 2 kids really cost to eat from a buffet

it was super clean and the kids loved the pool, their first time going to the pool in the winter lol

the spa was perfect

they have a laundry room too just in case

boxed breakfast carpet cleanliness no laundry facility

for instance, we had to go to a completely other building to use the laundry

better fruit. softer and less frozen. no clock in room. larger tv. no laundry bag

the elevator did not work or laundry soap dispenser

we were counting on their laundry service but they didn't have one

most of all pet friendly for our fur baby

room was very clean and the fireplace was so cozy

wifi could be better

swings, fireplace and eating areas outside

i needed laundry detergent and the gal at that desk had small bags for $1

guest laundry facilities came in handy

my favorite thing was the pool

kids (and adults) loved the pool

the pool wasn't clean.

literally placed us right beside the laundry room and hotel office so the staff hung outside our room and smoked

it was a gas detector in laundry room that needed a battery backup

it was nice to see that you could still get some breakfast after the posted time

breakfast and wifi. the staff had no idea on how to get the wifi to work

parking is limited amd spaces are to tight

at 3 pm check in all the laundry carts were still lined in the hallways

only downside was that the breakfast was delayed (not replenished)

pool not being operational is not a good thing, families with children need somehow to occupy their

we loved the breakfast, the bed was sooo comfortable

breakfast was good but lacking some basic good items.

new room located us across from the ice machine and laundry - lots of noise, did not sleep well at all

was placed in a room next to the hotel's laundry facility (for the cleaning staff, not the guests) and the driers

and we had good breakfast what really helped you when you are in unknown city

room was quiet, very clean, spacious. bed was comfy. breakfast was good. staff was very polite.

comfy and clean, awesome breakfast!

also we needed a room that was pet friendly that was honored as well

having pets will lead to fleas n other insects in the rooms

tv worked, wifi worked

not realize it was a pet friendly motel that didn t have rooms that were not set aside for no pets

if the free wifi would have been secure, it would have been a flawless night.