was placed in a room next to the hotel's laundry facility (for the cleaning staff, not the guests) and the driers

new room located us across from the ice machine and laundry - lots of noise, did not sleep well at all

parking could be a little iffy, but mostly due to remodeling work that was going on

the dining area was nice, and breakfast offered a good variety that accommodated covid-safe protocols

the breakfast here was excellent

the wifi really was not available most of the time we were there

tv worked, wifi worked

not realize it was a pet friendly motel that didn t have rooms that were not set aside for no pets

having pets will lead to fleas n other insects in the rooms

also we needed a room that was pet friendly that was honored as well

we were counting on their laundry service but they didn't have one

bathroom had heater for colder temps and fireplace was a bonus

parking was a problem. one night we almost could not find a spot to put our car.

location was great, staff was excellent, pet friendly hotel. room was clean and comfortable.

room was very clean and the fireplace was so cozy

laundry and gym were not open, due to covid

they have a laundry room too just in case

better fruit. softer and less frozen. no clock in room. larger tv. no laundry bag

for instance, we had to go to a completely other building to use the laundry

the elevator did not work or laundry soap dispenser

don t book rooms on the 2nd floor that look out to the parking area, besides not being renovated the view is

the bar area was good but not the best service.

view and specified not on the 1st floor and you see the lake but with a pretty large view of the parking lot,

rooms look out at parking lots

the cozy ambiance you would expect, no noise insulation, lake view i paid for is ruined by the parking lot

7pm and we got a nuisance knock on our door about kids crying

pool should be open at 6am like most hotels, not 10am the game room should open before 9am

didn't get to enjoy the pool as much as i would have liked because of loud kids but that is not anything that

and we had the chance to enjoy the spa and restaurant, too

restaurant was closed for renovations, no room service, poor communication

laundry room had an auto-lock that i did not know about -- locking the door at 11:00-ish pm each

the pool was easy to access, clean, and towels were provided

the wifi access and computer usage in the lobby was nice to have

morning breakfast crew was so friendly and helpful

been some roofing done not to long ago, because there were a lot of roofing nails in the handicap parking area

it was cold outside, lobby was very welcoming with fireplace but they didn't have it lit

we had problems with the wifi

hotel was nice and the staff also. but the did not have the pool open for my children.

you have access to a great gym close to the hotel that is 24 hour access

great location. nice breakfast.

we used the guest laundry which was handy

nice complementary breakfast, options with good coffee there's an onsite bar - and well appointed exercise room

really enjoyed the pool

in the back, there was a well-lit, free parking lot for easy access

my husband enjoyed the breakfast. staff was great.

sure if room 318 is close to the laundry or something but it was extremely humid in there

parking close to my room clean

i still say the parking is tight, but we have a large truck. lol

restaurant and bar not open with rate paid was a bit of an inconvenience!

very convenient, fair price, pet friendly, very clean & updated

swimming pool and laundry facilities. and it was close to locations.

laundry room noise through the wall

smoking floor and the convenience of a laundry room on

loved that they offer a smoking floor and the convenience of a laundry room on site.

laundry room was kicking early morning

gym and laundry are closed due to covid

we have two kids who were able to eat for free which was a great value

the wifi was great and there was no connecting or reconnecting each day which was wonderful

excellent breakfast. property was clean and close to restaurants and university

bathroom wasn't clean, open used bar of soap, multiple strands of hair in the bathtub and stains on shower

pool very small.no whirlpool. no complimentary coffee ,cookies ,popcorn etc.expensive hotel .

pool reno and new wrapped furniture everywhere

they seemed to be college kids and were fowl mouthed unprofessional kids

comfortable hotel. the small fitness room is better than most. great location.

the bar and bistro was nice

the laundry manager had an attitude about a late check out.

carts (8) of them with dirty laundry sat outside our room for over 8 hours

spacious suite and free breakfast. laundry on site is also good.

well kept, clean. breakfast was fantastic

the pool the location and the staff we're amazing

laundry room didn t work , waffle machine didn t work , breakfast options were bad

of parking & bathroom configuration, laundry not working and had a note to walk over to the hotel next door to

and the laundry was operational

staff was nice, room was big and clean, easy parking, free breakfast.

the wifi was very slow, so it was hard to surf the net on my personal ipad and computer.

also, the door to the laundry room at hotel was constantly left open to see as i walked by

no operable dryer in guest laundry room

laundry was broken, staff as rude and not helpful. room smelled

stayed in a room beside the laundry room

we stayed there because it was advertised that they had guest laundry but there was no washer so we washed a

friendly staff, clean and have convenient laundry room

the laundry facilities were consistently out of order during our 4-day stay, with promises of repair

guest laundry was out of order, so we were able to use the washer/dryer at their sister hotel opposite,

second day we noticed the housekeeper and thrown away a laundry bag of dirty clothes

it had a guest laundry and self serve hot breakfast

clean, the suite was huge, beds were decent, great breakfast, nice heated pool, well lit parking

lots of inconsiderate college kids that use the suites for parties

the room as a great size so as the bathroom, comfortable for a family with kids

staff, facilities, pool, gym, location.

only suggestion is to designate a whole floor that has no pets ever allowed

parking and almost touching other cars when u park

when he got there the first thing he told us was that they did not have wifi

booking said pet friendly does not accept pets staff not friendly

the fitness center was a closet

didn't realize breakfast would not be available because of the pandemic

breakfast was fine. location was perfect for my needs.

breakfast needed up grading

staff, bedding, well-maintained, breakfast.

indoor pool and free breakfast

room and bathroom very clean staff was friendly and courteous breakfast was good

i suggest bringing your own wipes for the laundry room but that's kinda normal

coming & going that was not even staying @ the hotel, people using the hotel facilities like the laundry- that

outside all over sitting around in chairs partying hanging on balconies,was even propositioned in parking lot

room was suppose to be non smoking but smelled of smoke and had cigarette burns in the comforter

sink area , and there were crackheads roaming around outside , not to mention i asked for a non smoking room

u don't put kids above the room to run back n forth

when my kids and i arrived, i immediately felt uneasy

quiet - even though parking lot had road worker trucks parked around us and in rooms around us - we never heard

when my kids and i arrived, i immediately felt uneasy

when i teserved the room no one told me there was. no breakfast

from laundry room at 3a

laundry facilities were available, but my stay was not long enough to use so i can't speak on those

breakfast, internet availability, laundry facilities, overall a good place to stay

place would have been perfect, it had a laundry room, a good breakfast, the shower had good pressure

breakfast, internet availability, laundry facilities, overall a good place to stay

yelling had to change rooms the bar the restaurant everything is closed they offered to do laundry at a sister

wish you had continental breakfast and i wish the pool stayed open later, but overall, it was

we were upgraded to a suite, the food was 5 star restaurant quality, the pool was perfect and they let us swim

wish you had continental breakfast and i wish the pool stayed open later, but overall, it was

our dog, and this hotel reserves the shadiest, most run-down part of the hotel for travelers with pets

pool being heated, the bistro, the staff, the shower, the glasses that are in the room to use

need to atlest have pool open 24/7 for guess who stay/book at hotel. would be great

the indoor pool was wonderful! it was nice and warm and felt so good.

have like large towels for the pool area but there were plenty of them available and area was pretty clean

the beds and rooms were extremely comfortable and the pool and hot tub was very nice

i needed laundry detergent and the gal at that desk had small bags for $1

guest laundry facilities came in handy

parking was just around the corner and it was so easy to get to our room with all of our items

too late in season ,not enough snow , but it was a day to get grand kids one last day in the

parking lot was also tight to get in and out

of the rates, we ended up staying in a 'smoking' room while we are so used to non smoking rooms

desk staff very helpful, room was quiet and good location to parking

friendly and has a nice pool

beautifully updated and renovated, solid wifi, amazing breakfast and staff

very pet friendly

at the time of my stay, the predominant guests were families attending a kids baseball tournament

pool,breakfast, scenery, cleanliness, attentive staff, comfortable setting altogether

lobby exceptional!!! indoor pool and whirlpool awesome!

wish the pool was 24 hours.

facilities in the gym were very good, had everything i needed for my daily workout

the laundry was great plenty of space for everything

exceptionally clean and maintained property! great staff! great breakfast. great laundry room.

property we also like the fact that you had washers and dryer s there and it gave me time to do laundry we

indoor pool and delicious breakfast

staff was amazing, the breakfast on sunday was superb, rooms were clean and the pool was also clean

laundry facilities

i liked how convenient the app feature to pay for laundry is

breakfast is a bit boring for adults, but great for kids

road noise(cars and motorcycle racing), loud party the parking lot

if you can t find photos of their location, it s probably because they are in the middle of a parking lot

the breakfast was amazing, the location was great, and there were plenty of places to eat out at and

the free breakfast and coffee were great! more than we expected! the cinnamon rolls were great

very convenient location and the breakfast was on point

clean, friendly, decent breakfast

wish they had an indoor pool because the outdoor pool was closed when we visited in late september which was

i did not use the workout room or the guest laundry, but i was happy to see them there

some attention needs to taken in the laundry room. it was not clean

nothing would ve loved to swim but the pool wasn t open

was a lot of young kids in the parking lot drinking and being loud, but that s not the hotel s responsibility

very kind staff, convenient to event we were staying for. kids loved the pool