both me and partner were very itchy in bed, i couldn t see any bugs so possibly the laundry detergent

staff were all friendly and helpful, we loved the pool and hot tub, the breakfast was lovely with a great variety

listed as pet friendly

patchy wifi asked for a

i travel with my dog i missed being allowe in the bar area and public spaces , it was ok to eat on my room with

cosy bar and light and airy restaurant

room service is almost non existent if you want a snack

parking is a bit tight

was upgraded to a suite which was excellent the evening meal was superb followed by a delicious breakfast all

room and breakfast

at check in the whole area around the reception was swamped by laundry bags

the restaurant was convenient too for breakfast etc and the parking was good

wifi could have been better within the bedroom to enable work to be done in private

could have made our stay a little better is a pet paw washing facility of some kind in the courtyard

was great but because of the covid situation we couldn't use the bar so can't comment on what that is like

gave us a room right next to laundry so you could hear machines

on sunday morning at 7am was when the laundry wagon arrived below our window and many noisy crates were pushed

partner wanted to order room service for a pizza as advertised in your leaflet (including allowing for timings

location and that they have ev charging for our car in the car park

beer range could have been better and tv in bar lounge could more than just news.

parking was easy and convenient, and every staff member we met was kind and welcoming

wifi a bit patchy

of parking, easy to check in, good room size, lovely location with plenty of dog walks nearby,

everyone at the cottage were very friendly and very helpful, really really nice people, our pet dog was made

perfect location, peaceful and quiet with adequate parking

had to go all the way downstairs to the laundry room very far from my room just to iron my clothings

very pet friendly and lovely location. would definitely visit again.

no disabled parking

little pricey but good quality generally and car parking rustic and a bit haphazard (annoyingly dripped resin

of the reasons we like to come to this hotel is because of their heated outdoor pool which was not up and running

my single room was next to the laundry room, and from 9am onwards there was a lot of noise from the staff

room was comfortable and clean with an amazing sea view, breakfast was superb with a wide choice of items from

the parking got a bit tight. not an issue for us, but a heads up if you have a large car.

room service is limited, this hotel do not offer water bottle

superb staff from the check in staff to the room service staff, really really lovely

only 1 lift which the chamber maids need to transport their laundry in which meant we had to wait quite a while

the spa amd the amazing view

gym and leisure facilities whilst dated were very expansive

advertising room service but does not exist

no dinner or room service so had to eat out

lovely hotel, a former convent,and we loved our room which was the laundry room of the convent.

a slightly more challenging wifi code would also help it's security

the hotel has a traditional bar and huge fireplaces

staircase, the location is very good to explore the town and near to the sea with plenty of free parking in the

bar had only 2

lovely historical building and the fact that the bar was open until midnight and attended by an extremely

of wifi was our main cause of complaint

location (especially as it has parking), very helpful friendly staff, lovely gardens

plenty of parking and a nice buffet breakfast

strong wifi in the room and very strong water pressure

beach bar is great

wish haven pool nearer. .

wifi was a bit erratic and only worked on my tablet in the toilet, which was a bit

needs bigger pool..

small lift, gym in basement, noisy children running in corridors outside rooms (half term)

some of the bedrooms were noisy due to be located over kitchen, laundry etc.,

maybe a better selection of bar snacks.

huge bed; convenient parking; no hassle from the staff, simple check-in and out.

staff were helpful in every aspect -bar, restaurant, room service etc

welcome, accommodating nature of the front desk staff and room service, all amazing

sue was so understanding of my situation of not being able to get laundry done that she washed and dried my

the landlady was exceedingly nice and helpful, even made our laundry free of charge

breakfast basket was lovely

location,massive breakfast and sue and john were lovely couldn't of asked for more

i had to sit in the lobby to get wifi, and the plumbing was loud

and the noise from laundry delivery which occurred every day

my room was on first floor and above delivery entrance so i was disturbed by catering and laundry trucks

value for money clean and comfortable and a great pool

i didn t realise the kids was slightly off the kettle

the dining room for evening meals looked bland no extras ate in bar as felt more

at one point there was a pile of dirty laundry outside our door, i was on crutches & nearly fell trying to get

it was amazing my kids were so happy with the sea view they didn't want to leave :) lovely

did not have breakfast as was out meeting friends i would say 10/10 everything room ,bed ,staff ,wifi ,all 100

great for us with our 3 kids

paid 10 extra to bring a pet which is fine, but 100 for a night in an unclean and uncomfortable room is

room very nice expecial for couples with 4,5 kids

the intermittent wifi was a pain.

friendliness of the owners and the fact it was pet friendly

bunk beds perfect for kids or adult friends

room for the kids

2nd room was really poor quality, round the back by the laundry smelt bad poor quality wholes in doors paint

what we got was a lodge outside the hotel right next to the laundry room, we had to pass cages of dirty linen

smell from kitchen coming through to room on first floor...

the food was also amazing, the room service also

loved the leisure area pool and gym

the bar downstairs is well run and the breakfast was very good

free parking permit is a bonus too

parking was pain this time

the bar staff were great!

wish the bar stayed open a bit longer....

room moved to not clean and looked out over heating vents and laundry bins

with a makeover , shower drainage a little poor and room too hot , prssumlbley with being next to laundry room

great value for money. room adequate although overlooking the laundry. breakfast lovely.

we were a family group of 28 and they really looked after us the kids really enjoyed the

were large and spacious, staff was very nice and attentive and the food was amazing

there are few important facilities nearby such as public laundry, restaurants, etc

good value for money, great room, great location, free parking, wifi, close to shops

the bar games room and swimming pool were closed

the parking place near entrance

wifi was not very good

no bar or dining area as shown in pictures, dining room full of hotel laundry and locked

couple of nights were noisy with kids running round screaming but didn't complain as price for 3 nights was good

the room my friends and their kids stayed in did not have a tv.

the shower was dirty and door hard to open, kids could quite easily get burned in there

the shower was dirty and door hard to open, kids could quite easily get burned in there

next to laundry cupboards staff very noisiy in mornings even with do not disturb sign on door as we were

messy - hallways to the room always cluttered with dirty laundry, open doors to store rooms where you could

the choice of food for room service was pretty limited, although it was tasty

very friendly, helpful staff. clean and tidy room. lovely spa and pool. would definitely return.

location only two hundred yards from cliff walk, takes pets, parking and wifi

bags of laundry outside our room from 2-30, when we got there until the next day

a double room cost me just 72 in total for the two nights plus an additional 5 per day for parking and

oh, and wifi (free) faster than the fibre i have at home

more facilities for kids

available, 12 parking spaces for 50 rooms is not acceptable, especially when traveling with kids