only 1 lift which the chamber maids need to transport their laundry in which meant we had to wait quite a while

pool, gym, fantastic views over the sea and the town

sea view was awesome, the breakfast was freshly cooked and very nice, the pool and spa pool were lovely and

there was no information in the room, whether about the room or the local area, other than a wifi card

very poor wifi, lack of air conditioner and the old floor which could be noisy.

my single room was next to the laundry room, and from 9am onwards there was a lot of noise from the staff

people from jason on the desk to the bar staff restaurant staff and ladies cleaning the rooms

breakfast and dinner were both amazing room with nice overall lovely place will stay again

pet only allowed in bedroom when inside or garden if outside

the food was really good, room service was efficient and food brought to us was hot

lovely hotel, a former convent,and we loved our room which was the laundry room of the convent.

the hotel has a traditional bar and huge fireplaces

a slightly more challenging wifi code would also help it's security

parked the car on day one not to return until leaving, private parking a big plus

close to the beach, lovely gardens, nice breakfast and parking

the grounds are gorgeous, huge parking area, scenic, massive rooms, amazing breakfast, lovely staff

bed comfortable and breakfast nice good coffee . good wifi contraction

the breakfast bar worked extremely well and breakfast was a leisurely and pleasurable affair

would prefer bar to be open in garden area in height of summer

the breakfast was excellent (and the bar at night wasn t too expensive either)

had to go all the way downstairs to the laundry room very far from my room just to iron my clothings

had dinner and breakfast with our stay, the food was excellent

room, breakfast and fabulous outdoor heated swimming pool. beautiful location

we will again now the children now have there own kids

no disabled parking

at check in the whole area around the reception was swamped by laundry bags

the breakfast was good and we enjoyed the room service

a lovely night sleep nice and quiet only down full they only open the bar for functions but u can still get a

location, very friendly staff, delicious room service and breakfast, beautiful room and stunning views

pet friendly, but extra charge

its family friendly, which isn't really up my street but i saw they had kids club

of any of the facilities and the fact my son could have booked water sports with the hotel or the kids club i

only downside was bar service was a bit slow i think due to new staff! very busy car park.. .

parking charges if you don't book direct with the hotel and charge for room upgrade if rooms

pool sadly needs a refit as looks dirty and old.

on sunday morning at 7am was when the laundry wagon arrived below our window and many noisy crates were pushed

gave us a room right next to laundry so you could hear machines

was no fridge in the room and no water bottles provided with room service

everything was lovely with a large breakfast

my kids were complaining about their back because of the bed sofa bed

2nd room was really poor quality, round the back by the laundry smelt bad poor quality wholes in doors paint

what we got was a lodge outside the hotel right next to the laundry room, we had to pass cages of dirty linen

apartment was very clean and well equipped with kitchen utensils, linen etc

dogs aren t allowed in the restaurant but are welcome in the bar so dog owners can eat in there

games room great for kids and teenagers 6yr old grandson had wonderful time

both me and partner were very itchy in bed, i couldn t see any bugs so possibly the laundry detergent

shame the wifi was a bit limited in some parts of the property

wifi/internet speed was poor

it was ament to be a relaxing night away from the kids but it turned out to be more stressful than calming

gym was surprisingly well equipped

bags of laundry outside our room from 2-30, when we got there until the next day

small lift (but i do not like any lifts!)no wifi access on 3rd floor.

cheap, with early check in.

the shower should be bit more clean furniture outdated room service definitely have to improve

parking not enough had to park across road

messy - hallways to the room always cluttered with dirty laundry, open doors to store rooms where you could

next to laundry cupboards staff very noisiy in mornings even with do not disturb sign on door as we were

sauna and steam room, although pool was quite small kids made the most of it and it was open till 7pm during

do with better access to the swimming pool, gym and spa for those who find stairs difficult

went with kids and they liked the pool it was nice and quiet.

we used the car park and were unfortunately blocked in by a laundry lorry when it was time for us to leave,

huge bathroom and the bonus of a south facing balcony location was perfect, could see the sea room service

the facilities on offer were excellent with a cinema room and a newly renovated gym

not an issue for me as my kids are slightly older (9 & 13) but if you had younger children there isn t much

fact it s a not adults only went out of school holidays and mid week to miss the kids and there were still

bed bedding smell of laundry detergent, king size bed not align properly, gap between two beds together

the staff were very unhelpful and forgot to send our laundry twice

location and faculties, kids loved the outdoor pool

of all the staff from reception to the restaurant and room service are perfect

room service was impeccable

early check in, helpful staff, value for money.

we stayed in was very nice ,good size and good facilities including a fridge ,the reception and bar we're also

spa and the pool the location

food, spa facilities, location

spa area was nice (but old)

no bar or dining area as shown in pictures, dining room full of hotel laundry and locked

couple of nights were noisy with kids running round screaming but didn't complain as price for 3 nights was good

the wifi was adequate albeit a little erratic

at the reception was very nice , friendly he give us some information what we should visit with kids

the room my friends and their kids stayed in did not have a tv.

great value for money. room adequate although overlooking the laundry. breakfast lovely.

with a makeover , shower drainage a little poor and room too hot , prssumlbley with being next to laundry room

room moved to not clean and looked out over heating vents and laundry bins

access to the gym and pool

the pool was very nice, the kids love this hotel!

the room was larger then normal, the place was clean, fantasic to be able yo use the gym, pool, sauna and steam

liked the area and location near a bus stop and a path leading to the beach, the daily room service, the friendly

christina in the bar and kitchen

'good'; the portion was, i would say, 'adequate', rather than being a real plate full - even my kids when they

room size wifi didn t always work tv was on and off working had to get it looked at

the single bed wasn't suitable for a pet to sleep on, very uncomfortable

the hotel as it was close to the harbour and we had a ferry to catch in the morning and it was pet friendly for

room size, location, kitchenette, helpful and friendly staff, flexibility, pet friendly.

noise outside my room from the laundry collection twice a day

laundry van also loading/unloaded directly outside our room at 7am - no attempt to be quiet or

pallets of laundry being dragged under my window at 7am on a saturday

everyday there was something blocking our way to the lift, bin bags with laundry in the lift and corridor and

the wifi was very good

chinine, the owner, is charm personified and even does your laundry for a very low price, the kitchen is very

), the shower didn t work as it should, water was too hot and i had to rinse my kids and myself using a

great location. great host and very clean and comfortable with a fabulous kitchen also

communal kitchen has a fridge/freezer

wifi was good, a little temperamental but fine as it was free

room just by internal and external hotel laundry storage with trolleys drugged down up and down not allowing

needs a deep clean as smelt like dirty laundry

had the view of laundry cleaners, fan was broken and super loud all night, despite the fan being on i could

were in room 198 omg laundry deliveries etc next to out window early morning and late at night hotel needs update

wasn't clean and our view looked onto cages of dirty laundry and a dirty mattress

parking is a little difficult to get into.

beautiful garden and delicious breakfast

the bar area had the atmosphere of a funeral parlour

and two porsche ev charging points (which should be included in the hotel marketing)

breakfast plentiful but need to up the english breakfast a notch,

on check out i needed a vat receipt for my room service

no onsite spa and no late evening hot food available for room service.

food available all day , bar open until 1 a

wifi was not working in my room .

told you could order from the room as the kids were tired and ratty, but there was never an answer to the phone

laundry trolleys we re trundled past our ground floor bedroom window at 4.28 in the morning.

i sent some stuff for laundry but it wasn t washed.

sometimes hotel laundry can smell a little musky

was good very quiet at night staff never bothered you very clean and laundry changed regular

bar was nice not too expensive

steep hills to enter the hotel, very hard to manage with kids and a stroller

was superb plenty of choice, location was perfect close to the city centre, wifi was great, staff very friendly

lovely location! room and the gym were of nice clean quality, would stay again

walking to the beach and back to hotel is a bit difficult with older person & kids

breakfast felt a bit guilty that it was a date night as my kids would have loved the waffle machine

wifi kept cutting out.

champagne glasses, not enough sugar, dirty carpet, found rubbish under the bed, no shampoo, plastic rose petals

lovely design, pool a great size and warm good food.

location was very good excellent view star fantastic breakfast very very tasty have been many times and will

didn t notice when booking that it s a pet friendly hotel; when i arrived there were lots of guests with

there are few important facilities nearby such as public laundry, restaurants, etc

the location was good. plenty of parking staff very friendly

n over bar area too noisy women n kids screaming and shouting til 2am,games room needs revamp broken pool

operated system for the hot tub and had raided my coin jar as partly i wanted a relaxing/recharge spa break as

so much. breakie yummy. people friendly room spotless. great location. free parking. free wifi.

for the 3 nights lift broken swimming pool out of order incompetent lobby staff rubbish and dirty laundry left

15 per day to park opposite (which will now be 20 in april) and had a tiny room next to the laundry without

gym

hotel staff brilliant spa relaxing food gorgeous room was massive clean and ice over to the

wifi didn't work had to pay extra to use the swimming pool breakfast not included

was clean bedsheets nice view friendly staff good size kids bed amazing food swiming pool fantastic for a family

was great, staff were friendly, outdoor pool was warm enough for kids to swim in

running out of food items poor hygiene around coffe cereal area do wonder what hygiene in kitchen

the pool and staff

no room service past 8pm although not a huge problem, unless we lost track of time!

they should have a word with the laundry service who do the towels

i had to go again to the reception to ask about the wifi code - she didn't say it was on the receipt, then

breakfast is simple, no room service available

the swimming pool is amazing and really warm

i recommend, if you have time to visit the spa and pool with it's unique victorian architecture

open and rotten, mould in shower in hallway on way up to look at room met with 10 big bags of laundry not very

rubbish and dirty laundry outside the front of hotel without any fencing or hoarding/ coverage for this

no food included, no breakfast, no lunch, no dinner, and no free wifi.

towels lovely and quiet relaxed well ventilated warm great food breakfast very good friendly bar brilliant value

i spent most of the evening in the bar and the staff and night potter were fantastic and had a few jokes with

was given a room next to staff laundry on the first floor and they started spin drying at 7:30am

friendly and helpful the hotel was clean and got a warm welcome throughout my stay at miramar room service was

no idea if room service was an option

location, good parking, very clean and spacious rooms and very friendly staff

excellent bar menu

the hotel is not family friendly or suitable got young kids

ev charger temperamental but worked eventually

the bar was nice and relaxing and not too pricey, we had a couple of bar snacks which were delicious

the bar was also very cozy, they made great drinks and good sandwiches

excellent decor, food and drinks with great service and ev charging that's free!

hotel with great facilities and the room was comfortable (terrible view of crates of laundry though)

dirty laundry left in corridors

not until after 4pm one day, we we're cold and wet so told them to leave it, lots of cleaning and laundry items

laundry bags all over the place which is not the best view, in the morning to much noise night as

modern bathroom facilities and clean though it was ground floor adjacent to building services & laundry facility

room was excellent, we use the spa with my daughter it was perfect for us and the food was great we had diner

the gym is a little space and could use updating but it's there if you need a quick half hour workout

good size room comfortable bed spa was lovely

i liked very much the lounge with the sofa and fireplace. very cosy .

great little pool for kids and changing

the parking at this hotel was expensive 20 a day, breakfast was expensive @ 14

good value for money clean room breakfast was great staff was good

i then enquired about the wifi

the room was amazing. as was the breakfast absolutely delicious

the staff were really friendly and very helpful, and the breakfast catered for everyone's tastes, and it was

i asked for them, only to be brought dirty laundry

no dedicated service lift for the laundry/cleaning staff

3 ev charging points with free charging for residents (ahead of the curve with respect to other

room service food had to be refunded as 2 dishes were over heated

hotel, staff were very caring and the hotel room was clean, fantastic breakfast

was also woken up at 06:15 one morning by a delivery (roll cages of something - laundry

when we checked in at about 4pm there was still bundles of laundry outside bedrooms in the corridors and no

it would help to have more places to hang swimming costumes, and on-site laundry

charge me for a parking and charge me for the pet and chech in at4:00pm

nice staff attentive when concerns about noise got to do early check in

up to the flat roof making it a security risk if you want to leave the windows open and also the laundry is

our sleep was also interrupted by noise from laundry machinery throughout the night

os above a kitchen or laundry ) otherwise everything else was very good

was a little misleading regarding its information of facilities ,as the gym was in the next hotel ,and the spa

was inadequate, room was mediocre and they charged extra for a mini bar, room service options were limited

laundry trolleys blocking signage for disabled parking

bedroom and a makeshift wardrobe just a rail very small room wouldn t stay again piles of dirty laundry left

location, pet friendly aspect

the room needs bit od update and kids sofa ved was not comfy for them.

room was clean and great for a young family as there was a fridge and microwave and additional kitchen items

smell of urine in the bathroom room location (window view of the hotel kitchen/laundry rooms) no fault of the

room right next door to kitchen and laundry room as well as communal toilet

lovely rose petals left on our bed for our anniversary and complimentary bottle of prosecco which was amazing

if you have a pet is 20 extra per night and parking is an extra 12 per night

the bar prices are a little high 6 pint 6 a glass of prosecco