the birds that steal your food at the pool. but that's not the fault of the resort. haha

yet having to pay extra for many things - the check-in experience was very slow - they offer golf-kart service

breakfast was great! my grandson and niece enjoyed with the characters.

24 hour room service was great

good but got the restaurants you must make an reservation and it's plenty of things to get the kids entertained

kids camp ladies are wonderful - super caring and always joyful - they even gifted my son a little

the breakfast was absolutely delicious, with an extensive selection that included everything we could

facilities were great , lots of programme for adults and kids

good gym

never got the room service order (used 4 times)correct but food was

laundry service was good and not expensive

you have to paid for laundry, the maintenance and cleaning have to be more in my opinion a lot a hair in my bed

once you get to the room/pool area there is more than enough space to find your own little niche

room service can be improved the staff was extremely nice but sitting in a presentation for 2

pools are also shallow enough so kids can safely play in

the dj who works at excite sports bar and lounge wasn't very good, he didn't vary the songs and it was just

if we ordered some thing or needed something from room service it took forever

pool, nice fitness activities, awesome coffee bar insomnia , the hunter steak house, the vespa italian

was so so and room service was terrible

the food is terrible - the room service food was the worst food i ever taste

she set up our room with a little welcome gift of sparkling juice since we were on a babymoon

clean rooms, had jr swim out, pool and swim up bar were excellent, very nice beach, butler service (pedro) was

the food was very good and the gym had just enough equipment to get in a good workout

soothing jazz by the outside tables of the coffee bar and really relaxing instrumental music for breakfast

we got the premium swim-up (3119) and we loved our room with private pool

property and room service is excellent

think the kids under 9 should be able to use the black slide and the smaller white slide

came across this resort by accident through one of the reviews on trip advisor, barcelo bavaro was our first

breakfast need to be served until later time people are on vacation and wake up late and breakfast

the resort also has 24hr room service which my husband loves because he gets hungry around 2:00am for some

pools are large and a distance to get to

bar staff/waiters/waitresses worked extra hard to make sure you always had a full drink

pools and the relaxation with the friends around the pool

they do have a sports bar with a dj after 11 but it was more like a lights on lounge than a club

didn't have bathrooms by the main pool area; you had to go back to your room

staff needs to learn more english and there needs to be more options ( not pork) on the breakfast buffet in

food was good at breakfast and room was immaculate

we loved the preferred pool with the outstanding service of algenis and johandy

awesome kids club and waterpark, good food and coffee

all restaurants and bar had an infestation of flies, yes flies by thousands

gym was amazing

room service was a great plus

breakfast was excellent

room service did not meet my expectations

room service (food) after midnight took longer than expected

quiet, great staff, good price, secured parking

parking good too and right by the

the speakeasy was closed, as well as the trade in bar

bathrooms by the chill pool, saw a lot of people drinking at the bar, yet few left the pool all afternoon- i

ordering from standard loungers (no food), $39 beach bag unless purchasing a cabana, and a spa experience that

the large pools offer two different atmospheres, one party style and one chill, both great depending on your

the gym, the night shows.

room service quick and good, we had breakfast on our balcony during our entire stay

we loved the friendly lunch buffet by the pool and the daily drink choices that also included non-alcoholic

breakfast restaurant we went to the whole time we were there was called indigo

it rained, the big pool in front of my room became completely muddy

were a laundry list of concerns that were given to the hotel

it appeared to be a language barrier, the casino sucked, and the alcohol drinks also

food, pool, water park, kids activities, personal, variety.

room service 24 hours, amazing beach, nice attractions for family palma as mini golf , and toro

golf course was outstanding as were the staff there

i needed my clothes washed and melania from laundry got my laundry done in less than 4hrs same day

the other day we have called 4 times and asked 3 cleaning ladies to pick up the laundry - no response till we

the resort is very good, the staff was the best part for me, the ladies in the kids entertainment were the best

the beach on that area is rough, the waves are too strong and it is dangerous for little kids

pools were perfect for kids as well as adults, the food was delicious and fresh

park resort like six flags hurricane harbor has exhilarating water rides, slides, lazy rivers ,kids pools and

pool and pool bar closing 6pm

it's a great place to take the kids and enjoy your self the food and drinks are great

only at the check in they give us 2 bottles, so we ended up calling room service and we finally get water on

have much amenities but a short walk to the sister royalton provided everything you needed from a gym, theatre

machines at the casino were outdated lounge was always filled with kids so there was no feel of lounge or disco

the water park

the pool in the food

great, clean, gorgeous, near water park for kids

the food variety, *** the waitress at the pool area was the best

laundry service available but theres a charge for every item

to be moved from our first room because it was at the end of the pool, in the back where laundry, trash and

laundry service returned the wrong items

water slide area for kids at nearby colonial looked sketchy so we steered clear

free entrance to casino ($), located at caribbean street

didn t get suit pressed in time from laundry and can back slightly dirty

service for special requests was unreliable - i had to call so so many times for laundry service

he changed our room accommodations so it worked out better for the kids

my expectation what can i say about all the stuff in the hotel all of them was excellent and the bar and the

buffet and room service were both just okay food but we understand how hard it is to accommodate so many

a good, clean hotel with breakfast near the beach

breakfast didn't match what was shown in the photos on their website; they need to improve

the breakfast looked inedible (a mess of eggs and who knows what) and there was rarely enough coffee

the breakfast was simple but flavorful.

breakfast was fair with not much choice but adequate

only genuine thing that was there was clean room service and few genuine happy staff

the place is amazing the pool party, the beach

beach and the vip pool were amazing

the beach, the pool, the hotel

right on the beach with lots of fun activities, great pools, good food and friendly staff

dirty sheets, the room is stale, noisy, and the pool can't be used because it has a broken pump

breakfast calm place

breakfast wasn t included

pool, ogi the manager is great, the food

the apartahotel has very clean rooms , beautiful swimming pool , friendly guests excellent wi fi angie is there

the gym and swimming pool

expected to look better so much construction going on, horrible wifi. beach over crowded

no swim up bar which every resort in caribbean has

wifi was very spotty especially in our room

employees in the small pool snack bar handling pizza and other stuff with their bare hands

no nice snorkeling area on the beach, staff in kids club next to our room (family kids club - next to reception

the internet wifi was my only issue, very weak wifi...

everything was very clean and our kids loved the buffets

the kids water play ground was out of service the day we planned to use it.

everything was very clean and our kids loved the buffets

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

there are plenty of options for activities around the pool or the

000 additional, because they said booking didn t send the correct ages of my kids

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

we like the room service throughout the day and the house keeping were amazing making sure we had everything

entire resort was very clean, excellent pool and beach access

vacation - nice room with ocean view and comfortable bedding along with excellent spa/salon, gym, sauna, pools

spa (overpriced) and fitness center (free)

mini bar is stocked

spa staff, ac in the room and restaurant.

food was good parking and wifi

was very friendly and accommodating bartender bernardo at the pool bar was amazing and so was our butler wilfredo

the gym could be upgraded/updated. change the

teen club was the kids' favorite part

laundry service ruined some of the clothes

laundry service was late a full day

if you do the want to spend the extra money there is a a bar by the beach that opens 24/7 including snaks

enjoyed a massage at the spa and the gym facilities were very good

the gym is too small and is very busy (get there 7

on a tiny cost, the area street was hopping,with lots of eating and drinking options, good breakfast

very good breakfast

the breakfast was plentiful and acceptable with fruit, cakes and hot food

the breakfast was good and the location was pretty central.

all the staff were friendly, the pool was dirty, my room didn't get clean one of the days i was there, i ran

called several times could not get laundry service which was offered

their way to help me try to loacte something i had lost ( didnt find it but she even checked the laundry room

the property along with the different things to do like archery , pool , table tennis , and mini golf

very clean. good food. nice swimming pool. friendly staff.

the room could have been a bit cleaner on arrival, the minibar bottles had an odd smell, and the gym felt quite

the bed was really comfortable! the bedroom was always clean. the pool was clean and nice.

food , pool and beach

also the app does not work for room service, just call and the maids needs to replenish wash rags as much as

huge swimming pool

choice of diverse restaurants (passion, vento and bana are extraordinary) - the set up of the gym is great,

room was by the laundry building, staff was yelling over their radios all day and the noise from carts and

the second time, me and my wife we was taking a shower an a men from the laundry just get in and we was naked

-laundry service isnt great , left laundry in on a friday didn t get it back to the following

staff claimed the kitchen was closing and refused to prepare it, showing complete inattentiveness and a lack

excellent choice of food in main restaurants, especially for breakfast

with ping pong and volleyball, the tennis courts and availability of racquets, well equipped gym (although small

the only thing to mention is that some local families with kids come over on weekends

some things like wifi and spa (massage) are expensive

to keep the pools open longer time and better the wifi

also, the room has a mini bar with beverages included and there is wifi throughout the main areas and the room

and their kids were using every single private pool on villa 26

upstairs neighbors who started using our private pool in our absence and in our presence lately

everything was 10/10 except our upstairs neighbors who started using our private pool in our absence and started

without internet we couldn t order room service or make reservations at the restaurant

i love the bed, the pool was great

the room service menu, and they used to stock the room with alcohol and fruit

food was amazing, the pool area great, also got the chance to take the train and go to the others

i also loved the spa area

food at the restaurants more vip liquor, and more brands because in all bar were diferent the

very friendly staff. dennis at the lobby bar was super!

breakfast (aside from the room service options) will easily be the best meal you will eat

gym & spa was wonderful

one last thing the hotel is adults only but shares restaurants with other complexes which are not adults only

breakfast, but free

pool and breakfast

i had to ask for room service twice in 2 different occasions and i was always getting rolled around they were

the wifi was awful

okayish room with free parking and breakfast.

no kitchen utensils at all even with a full kitchen

no parking, we had to put out car on the streets

no room service and staff member i spoke to on the evening was indifferent to my requests on how to

breakfast, i only ate the fruits.

modern with great pool

laundry: bring what you'll need for your entire stay

didnt like that i had to keep asking the front desk about dinner reservation, things to do, laundry service,

beautiful grounds loved the pools and swim up bar food was very good

property was beautiful the beach was good the spa was great overall great place for the

the 3 pools give enough room to find your place, each with its own pool bar

the bar on the 3rd floor was perfect for us

too small breakfast, low speed wifi

wifi wasn't really good in the appartment, but in lobby it was good.

no cable tv ir wifi

parking available in the front

a bag of laundry was $5 (no coin machines) done quickly for us

they did my dirty laundry at a reliable price compared to other hotels ive been to

breakfast was repetitive and small no laundry rack with minimal outside space neighbourhood is super ugly with

-b&b own laundry service

staff is fine room is clean breakfast is not the best but not the worst! wifi is ok!

snack bar ese hit or miss and empato mostrando visits

were located near from most ofthe facilities such as restaurants, swimming pool, reception, kids room

from the staff at the premium pool bar ud83cudf78 to eliseni at the beach bar , the cleaners, they add

in the premium side you have 30 minutes of free spa every day i like that part

they advertise a casino that is indefinitely closed, mini golf that has been converted to a (really adorable)

laundry facility but i knew this already before i got there

the hotel did send the to laundry service, but the clothes were ruined

wifi is barely working around the property hard to make reservations for a la carte restaurant,

could do with another bar for evening activities as the queues can get quite big

wifi but honestly there was no need for it we were too busy w all their activities

the bar staff was very friendly, gave us many tips on what to eat, drink, and visit, in the area

breakfast, host and hostess, the apartment was spacious and light, wi-fi connection, hot water

the great thing is we were able to eat breakfast at the hotel, travel through the day, and eat dinner at the

parking

clean, spacious and only 5 minutes to public beach and bars

location near the beach, spacious rooms with kitchen and fridge, kind staff, free safe

loved the rooftop pool at sunset

the one-bedroom apartment had plenty of space, good natural light, and a proper kitchen which made a big

breakfast was enjoyable, staff friendly and ready to help anytime

the hotel has two pools, and the rooftop pool is definitely worth mentioning for the view

locations, transfers to the beach, cleanliness, great pool, helpful and nice staff, reasonable prices at the

pool area was large and the pool was a perfect temperature and very clean and clear

laundry service there is 5 usa for each item you want washed

never did check out sky bar and sushi restaurant as you have to pay extra for

unfortunately, when our kids needed a bit of shade, there were not any palapas available to keep them cool

wifi in some areas of the hotel, sometimes water does not flow (after some time, it was ok),

snack bar and juice bar are open when the buffet restaurant is closed

spa on the room balcony didn t work

breakfast was cold

pool was lovely, the beach bar was really nice with good food burgers & chips throughout the day

everything was close beach, pool, restaurants, theatre

wifi in the rooms were not too great

room service had trouble getting our order right several times.

breakfast was ok. by day 3 we were not impressed. not an abundance of different options

i also really enjoyed the show time bar next to the stage where the shows are performed

24 hour room service was fab

amazing staff all around, great pool bar and beautiful beach

were missing a laundry rack to dry our swim equipment and towels

no laundry 2

was good, even tho the restaurant for the breakfast is like 1 block away, this one is amazing

like pool and the area around it

outdated kitchen, ants

the pool was wonderful after a long day

the pool was huge and relaxing with plenty of loungers available at any time of day

garden not maintained prior to or during stay the pool area and beach bar prices were extortionate as was anton

brand new villa, very spacy, just few steps to the pool and to beautiful los corales beach

swimming pool was too small

the large, clean swimming pool was another highlight perfect for relaxing after a day in the sun

location and nice swimming pool although water could have been clearer

on the app they say there's a pool but when we arrive they said there's no pool for our block

my outside jacuzzi was not working. there are not enough games for kids.

the pool area is the most beautiful pool area i have ever seen. the room was great.

we are going back in may, is the staff, each and everyone from the moment they take your luggage, room service

the yhi spa was beautiful and sooooo relaxing, one of the best massages i've had ever

great place to take kids

suite with pool access was a dream

room service was poor; taste and presentation struggled, and the selection could have been better

gabriel from the pool bar area, who without us even asking proactively approached us to offer the entire bar

loved how many on-site activities and entertainment, pool locations and food options

- was old and didn t work well, same with indoor jacuzzi, and lots of pieces of tiles in the pool were missing