the pool and side bar are great

pool area with snack bar was beautiful

didn t like the wifi :( it couldn t connect from the room

non parking in the place..

the breakfast was excellent,the juice,natural, papaya, very good.

pools were clean and had plenty of chairs around them

the yhi spa was beautiful and sooooo relaxing, one of the best massages i've had ever

the pool area is the most beautiful pool area i have ever seen. the room was great.

the pool area is outstanding clean and have plenty of cabanas, chairs in the beach area didn'

my outside jacuzzi was not working. there are not enough games for kids.

the staff too were excellent except the bar staff would serve people who came to the bar after you

was a bit off the path, we needed a golf cart to get to the beach(15 min walk) for that reason i put 9 out of

- was old and didn t work well, same with indoor jacuzzi, and lots of pieces of tiles in the pool were missing

breakfast was fantastic, especially getting the fresh omlettes and fruit

suite with pool access was a dream

there are more animated areas around the pool bar and more quiet areas depending on what you wish

and my wife has been to this resort 3 times now, with this being the first time we brought our kids

breakfast was challenging, and they used too much salt on

the beach was beautiful (soft sand, large space) and cleaned regularly by staff

breakfast was really good

didn t do our laundry that you have to pay for on top of this expensive stay at their hotel

lunch was the same, breakfast buffet food was cold as well

pools are very clean, the food was tasty and fresh, the service was great, particularly the lobby bar staff:

lot of kids a lot of noise

the room service is non existent, you call for anything at all, it will never come

amazing place to stay for adults only

adults only party

24 hour room service was fab

although there are several restaurants on the property, selections for breakfast and lunch are very limited

yes, 24/7 room service was available but it would be nice to be able to visit an actual restaurant after

with everything you might need, although towels were unavailable for a couple of days due to a laundry issue

options very limited kids wtr pk no good food options for them bch train more needed doesn t run often

the resort is beautiful...water park for kids

our kids enjoyed every

the hotel was huge so they have golf cars and little trains to take you around , but sometimes you won t see

room service items would have to remain for several hours/over night before cleared which attracted

room service is non existent

close to the beach. huge pool. lots of activities for the kids

entertainment was good and the pools were great and the spa was very good also the food was

breakfast & lunch buffets were good and fresh fruit was amazing

the pool was ice cold and completely empty; there was no poolside service, no swim-up bar, and no pool

family resort, lots for kids to do

the kids club is very lovely and the nanny s too

up being a 45 minute hydrotherapy or basically a high pressure water fountain and cold jetted pool

come back again :) our favorite places/moments were: the beach with some margaritas, the unique breakfast (smoked

they also allowed me to do late check out

24hr room service menu could have a few more options, but with so many restaurants available, we didn

was soo nice, amazing photo ops and had many verities of food to choose and premium liquor at the bar like black

it can't be changed, but you have to walk a lot to get to the water park from the rooms, but it's not a big

disliked that the parking lot was far away and we need to wait for the staff to come and pick up us

the laundry service was

staff at the casino especially the woman who was stationed at the roulette table

the all inclusive drinks and adult only pool location were great

liked the the adults only pool, bars, and restaurants

room service as expected breakfast took a while but it came hot and when i needed assistance for

a bag of laundry was $5 (no coin machines) done quickly for us

breakfast was repetitive and small no laundry rack with minimal outside space neighbourhood is super ugly with

-b&b own laundry service

they did my dirty laundry at a reliable price compared to other hotels ive been to

and helpful staff, free wifi, location in the center of everything, simple but very nicely served breakfasts

and bright apartment with a well-equipped kitchen near los corales beach

breakfast was lovely, and the staff were some of the most helpful and kind we've encountered

the hotel has two pools, and the rooftop pool is definitely worth mentioning for the view

loved the rooftop pool at sunset

we had a bright apartment with a pleasant view, and the rooftop pool added a completely different atmosphere

apartment with balcony and a pool view, located 3 minutes from the beach

swimming pool was too small

garden not maintained prior to or during stay the pool area and beach bar prices were extortionate as was anton

the wifi worked well

the roof terrace spa had the waterpipe faucet broken etc etc

were missing a laundry rack to dry our swim equipment and towels

no laundry 2

kitchen area needed updating

confused restaurant staff and relatively poor choice of meals for the breakfast.

the property is very cute, has its own pool and private beach, and offers a full complement of spa services

location and nice swimming pool although water could have been clearer

on the app they say there's a pool but when we arrive they said there's no pool for our block

the large, clean swimming pool was another highlight perfect for relaxing after a day in the sun

communication with the laundry service was a bit off

laundry service doesn't work at all

i think they could ve came the sports bar open longer and have some type of small entrees in there and the

in addition to a casino, and club

did not like the fact that we had to pay for wifi

of course if you go to the casino or night club i totally understand that

great! good selection of breakfast foods.

beach service allot of old people upgraded to premium for a 400 and received 2 coronas daily plus room service

breakfast, lunch & dinner er we re all great!! would definitely recommend visiting!!

room service was a little inconsistent --- but i think it is because of the language barrier -- i

clean, spacious and only 5 minutes to public beach and bars

+ safe parking spot

mini kitchen where you can cook, brew your own coffee

they made our beds with flower petals each

nice garden and bar inside to have a breakfast or a drink

laundry service there is 5 usa for each item you want washed

they don t have a menu for kids except fries ud83cudf5f

pool

sky bar was under construction at the time of our visit/ couldn t use pool but we understand it was

unfortunately, when our kids needed a bit of shade, there were not any palapas available to keep them cool

of things to do within the huge hotel area, great activities for kids and adults as well

thing is that towards the end of my vacation, i noticed that there was a lot of trash near the pool and on the

we sadly had to go to the hospital and when back we found the room service team delivered the food inside our

language barrier not many spoke english and sometimes it was a problem

air conditioner in kids room was not operated well

too small breakfast, low speed wifi

beach bar is amazing and customers can use sunbeads

breakfast is tasty but not too much

well located hotel. family room is large enough for a 2+2 family. good breakfast.

we weren’t quite sure where the “ breakfast included “ was but they drove us to another location on the

locations, transfers to the beach, cleanliness, great pool, helpful and nice staff, reasonable prices at the

pool area was large and the pool was a perfect temperature and very clean and clear

the hotel did send the to laundry service, but the clothes were ruined

laundry facility but i knew this already before i got there

while walking around the resort with my child, golf carts kept flying by every 30 seconds, going far too fast

plenty to do for adults and kids and it's only 9 miles away from the airport

the beach and pools are super accessible and it was just a few minutes for us, walking with young kids to go

didnt like that i had to keep asking the front desk about dinner reservation, things to do, laundry service,

laundry: bring what you'll need for your entire stay

no wifi people reserving pool chairs st 7am

not cleaned (it smelled so we have not used it, rooms are equipped with ceiling s fan so ok), wifi and safe

the 3 pools give enough room to find your place, each with its own pool bar

also the wifi is weak

a quiet oasis of tropical vegetation plus a lovely pool

and shower dated uncomfortable furnitures had no hot water problems with electricity dirty pool

very good breakfast

great breakfast!

breakfast needs to be a little more varied and take a little longer, even if it's an american

pool and breakfast

no wifi 4

24 hour desk; good pool; proximity to restaurants

breakfast is delicious, clean room, friendly staff, close to clubs, bars , restaurants, fast food,

of the property was aging slightly (pool appears to need to be retiled, bathrooms in rooms slightly dated) not

nice spot in punta cana beachfront with amenities breakfast offers swimming pools

only 3 restaurants is adults only

the pools had a swim up bar which was great and sometimes live music or a small show in the afternoon

wifi, lots of space at the beach

they seriously need to mix the music at the pool i was tired of listening to sooo much bachata, i wanted more

pool area is nice

the room service menu, and they used to stock the room with alcohol and fruit

gardens are beautiful, many a la carte restaurants to have dinners, huge buffet restaurants, nice pools and bars

daily entertainment for families, spa is amazing

and their kids were using every single private pool on villa 26

upstairs neighbors who started using our private pool in our absence and in our presence lately

everything was 10/10 except our upstairs neighbors who started using our private pool in our absence and started

the apartahotel has very clean rooms , beautiful swimming pool , friendly guests excellent wi fi angie is there

dirty sheets, the room is stale, noisy, and the pool can't be used because it has a broken pump

breakfast calm place

breakfast wasn t included

pool, ogi the manager is great, the food

we loved that gym, tennis court (and gear), kayaking and beach towels were included in the package

my car got hit in the parking lot which is very small and tight minimal damage to the bumper

the clean areas, everything around looks and it is so clean, the pool areas are big and for the kids is excellent

the wifi

didn't like that the snack place close to early by 6 pm and the bar ud83cudf78 next to the pool if you don't go

i couldn t fall back asleep and had to get up to go have breakfast

breakfast didn't match what was shown in the photos on their website; they need to improve

a refrigerator would be nice and a little more choice for breakfast.

the breakfast was simple but flavorful.

a good, clean hotel with breakfast near the beach

i wasn t able to check out the pool, and the rooftop bar wasn t open, but considering how good everything

food at breakfast and lunch was delicious

: breakfast included means that your breakfast is 1 toasted bread cut in half with jam, butter and

stayed for 7 days so kitchen was main reason we booked it but it is missing some basics like utensils and pot

location, nice pool, clean rooms, good value, ample parking, secure rooms, good restaurant

the second time, me and my wife we was taking a shower an a men from the laundry just get in and we was naked

room was by the laundry building, staff was yelling over their radios all day and the noise from carts and

-laundry service isnt great , left laundry in on a friday didn t get it back to the following

notified the kitchen 2 times and never got a response or the food

the customer service, buffet, food trucks, and room service were all exceptional.

choice of diverse restaurants (passion, vento and bana are extraordinary) - the set up of the gym is great,

beach; there is a large pool only for kids; staff are very friendly; the grounds are very spacious and beautifully

we had to constantly call to get out room cleaned, they took forever for the room service as well

location, pool and super nice staff

breakfast very simple, not many options, really small place for the

that eat fish breakfast no turkey option for people that don t eat pork or beef, main pool with bar was really

the wifi.

breakfast was excellent, with a good amount of options

the kids water play ground was out of service the day we planned to use it.

we didn't like the sushi bar (wasabi) food, but it might be because we had high expectations for a sushi bar

their way to help me try to loacte something i had lost ( didnt find it but she even checked the laundry room

called several times could not get laundry service which was offered

only the wifi would disconnect once in a while - you'd have to get the paid version to avoid disconnections

buffet, many restaurants for dinner, kids swimming pool, beach access, great services staff, awsome free nature

the splash park for the kids was a nice surprise

laundry service ruined some of the clothes

laundry service was late a full day

had a fantastic stay at punta cana princess adults only hotel

if you do the want to spend the extra money there is a a bar by the beach that opens 24/7 including snaks

we also enjoyed the foam pool party

the casino wasn t a casino

same kitchen for everything so the buffet isn t really a step down

you can take part in daily, but it is easy to stay away as well, if you don t fancy aqua-gym or volleyball

wana rattle about doing same thing every day then it s perfect more for families perfect for kids

casino could use more gaming and the damp smell

male bartender at the large poolside bar was unfriendly and rude

not even one item on the room service menu either

gorgeous golf course

room service for food is slow

we like the room service throughout the day and the house keeping were amazing making sure we had everything

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

is beautiful most staff is wonderful drinks are good cons 5 of the 6 of us got sick beach and pool service is

there are plenty of options for activities around the pool or the

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

and i bought two rooms one for kids and another for adults both came with two beds even tho' i asked for one

the kids had lots of fun with the birds in the park

the tv outlets dont have covers very dangerous for kids

00 for 20 min 1-2 times a day at the time convenient to the spa ( for my bad back-it could be $$100

and i bought two rooms one for kids and another for adults both came with two beds even tho' i asked for one

employees in the small pool snack bar handling pizza and other stuff with their bare hands

expected to look better so much construction going on, horrible wifi. beach over crowded

wifi was very spotty especially in our room

no swim up bar which every resort in caribbean has

the gym and swimming pool

many options for picky kids

the price in the spa is expensive.

the rooms were thoughtfully designed with places to lay out luggage and a great use of space

pools were clean and water park was fun for the kids

pools were clean and water park was fun for the kids

the laundry service was frustrating, with damaged items and unclear billing

the 24 hour coffee shop/snack bar was so appreciated

needs night life for adults after 11pm at least til 2-3am

gym should be bigger, maybe also longer working hours, and also maybe a gym on open( calisthenics

pool, bar, buffet, lobby. bartenders at the pool bar and, reception staff, and the whole staff.

good wifi speed, very good water pressure, hot water right away

we even walk to a near cafe to have breakfast

as i was departing very early, with no time for breakfast, i asked for a discount or packing some food - both

breakfast good enough

room was so noisy because of the pool bar

was limited in choice - aquapark is located far as it is shared with 5other riu hotels, our kids didn't like

there is no internal surveillance at night in the pool and beach

only genuine thing that was there was clean room service and few genuine happy staff

right on the beach with lots of fun activities, great pools, good food and friendly staff

the beach, the pool, the hotel

fan nor ac in areas, kids pool bathroom horribly dirty, angry maid, room fridge with few drinks, frozen, with

spa treatments are especially good

beach, pools, gym

loved the spa it was amazing

especially at the bar at the end of the pool after the lazy river pool and the ladies in the casino at the desk

in condensation and we had to request new bedding because the sheets started to smell like wet laundry

room service is bad with the chat

ac in seated areas indoors for any of the restaurants adults side bar closes at 11pm

pool parties were only on the family side

food was ok breakfast buffet is good dinner is not

- bar and resto on the beach is not included, there is a bar and resto very close however that has a

the gym equipment was poor

bar across from the buffet which is closest to the lobby should stay open later

all the employees are nice and friendly from the restaurants the bar even housekeeping the pool guy everyone

paid extra for a room with the kitchen and jacuzzi

laundry was always delayed and they never provided wash clothes

one example of that - 1 small load of laundry cost $120 & took 2 days & 5 phone calls to get back to us

food, rooms, staff, good for kids wonderful service

gym should be open until 10pm at least

gym could be bigger i was with a friend and, as women, we felt harassed by hotel's staff two

to be moved from our first room because it was at the end of the pool, in the back where laundry, trash and

laundry service available but theres a charge for every item

laundry service returned the wrong items

staff is incredible especially our butler at the beach bar and at the pool

very poor and dirty, impossible to go without shoes no or bad pressure of hot water in the room wifi is either

didn t get suit pressed in time from laundry and can back slightly dirty

service for special requests was unreliable - i had to call so so many times for laundry service

odd if you need wheelchair access you have to walk around through another area to get to the pool bar which

cashier lady who was attending in the casino was kind of rude

the shows are late at night which maybe hard if you have kids

my plane going back-and-forth so if i was to ever go back i would never send my things to the laundry service

broken door handle laundry service is really

this will probably always be my option when not traveling with the kids

it had a fully stocked me a bar and they would restock it it had free room service and lovely restaurant and

we had a room (4404) that was centrally located and could walk to the restaurants, spa & gym with ease