the room was clean along with restrooms and pool, the bed was very comfortable

the celebrity grill was good and its staff and the bar staff were friendly. the music was good.

not enough handicapped parking spaces

we are used to handicap parking and taking care of veterans

my kids so that we could all swim indoors, the heater in the pool was broken, water was ice cold and

like the fact of staff dropping down dirty sheets from used rooms on the first floor into the laundry bin that

there was no breakfast served

breakfast was limited.

great location to the casinos

wifi service is not working properly & the room wasn't thoroughly cleaned

pool was closed

the staff was awesome and it was real nice to be able to walk to the casino

i would have liked to see the buffet and bar opened every day.

the pool had large black bugs swimming around in it

smoking

quiet for the most part, guest laundry, kind staff, and large spacious rooms.

parking was poor

parking fills up at night but hey were not sleeping outside either

am a great fan of parking at door, so this was my choice amidst all the other lodgings - perfect wifi and

only good thing about this location is you have the option to purchase a late check out

and a man across the hall had his door propped open and his television blaring while he folded laundry

cleaniness, location, free breakfast, coin operated laundry and friendly staff

e to covid but you can go to the front desk and ask for anything you need) laundry room onsite breakfast is

great location, nice, quiet and breakfast was good

did not have wifi connection

it sounded like a commercial laundry

laundry room was directly behind us and was off and on noisy

that the pool was closed

it has an outdoor pool but it was too cold to swim.

the breakfast was delicious

tub was nasty, sheets had burns, and we could not get clean towels because they were behind on laundry

i wish there are a few more laundry machines.

parking next to my room

ample parking and reasonable rates

would have never stayed there but was on place in town pet friendly, so didn t have a choice being we had

turkey sausage links for. breakfast. not a good idea.

the pool was closed due to covid... no fault of the hotel.

friendly staff, comfortable bed, great location and loved the breakfast.

nice pool

parking was tight

laundry room. great staff.

room (#103) is next to the laundryroom and they're doing laundry in the middle of the night

pool was out of order

the pool was too cold.

the bar only

it would have been nice to have a full breakfast other than continental breakfast

comfortable seating. lots of room. nice kitchen area.

the breakfast

needs a better choice of breakfast

parking and bath shower. but staff was ready to move me to make me comfortable

decor and pool

didn t like how weird the parking was and how the room was not the exact way it was advertised

the parking was really tight

adding to the discomfort was the poor wifi strength, making it difficult to stay connected or conduct any

very good breakfast

i loved the laundry room

the laundry room was a disaster as well as none of the washer and dryer worked

room was too close to the laundry area and washers/dryers could be heard throughout the stay

the breakfast was good and the room was very nice with comfortable beds

i was particularly grateful that my pet was welcomed

of ball teams there wished they had a larger laundry area

great setup after a long day out and you need to get the kids something to eat back at the hotel

enjoyed the in door and out door pool area

met our friends family here, and between us we have 7 kids

very friendly staff and the snacks they off great when you have kids

cozy bed, clean bathroom, complimentary laundry room, best tv channel selection, clean carpet

laundry room charges $2 in quarters and they don t have a change machine

not enough parking available.

tried to use the gym

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

he said no just making sure you paid the pet fee of course we did when we checked in the day before

location was great,it was quiet and staff was friendly and breakfast was good.

parking was limited

advertise breakfast but didn't have it because the kitchen is broke

it had a pool

the staff and free breakfast

breakfast was delicious

were comfortable, breakfast included, no hidden fees, friendly staff, pool, free parking, plenty of

easy access to parking

nice attendant was very rude, pool was closed and it was only 8pm. the place was nice

- awful breakfast - no laundry service available

t work and the tv didn t have anything but cooking and shopping channels , and they offered laundry soap to

the shower head has what looks like pink mold growing on it and the laundry bag was all wrinkled, it looked

was a bit dated, carpet was a bit dirty and sticky. no laundry room.

very limited parking

a little more softener in the laundry would be nice as well

guest laundry out of order

wear masks please if you offer laundry self serve, then have soap and quarters available.

i wish the room was provide with bigger bags for laundry and for trash to sit outside the door

everything, staff went above and beyond and helped us with laundry as washer was out of order.

laundry room available close to my room! friendly helpful employees!

location of laundry room was really good for me because my room was right next to it

i was able to do some laundry and could get washing powder and change from the staff

they have a guest laundry which was convenient

there is an ice machine and laundry facilities

have to bring your laundry down in order to get new towels

first arrived, dirty laundry at the room door, no phone in room to call front desk, ice machine on 3rd floor,

didn't like that we could t do our laundry

the dirty laundry room with no seats.

it also has a laundry room facility for hotel guests to use

called down to the front desk, i had asked for a blanket and was told the laundry was closed

the laundry room smelled of stale urine, cannot recommend and would never stay

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

wifi, microwave didn t work, toilet seat was broken, sink did not drain properly, everywhere was

it had wifi

on site laundry and ice

good laundry

classic! if you're an elvis can there is no other place to stay!!! great pool!

fenced in parking and price

maybe a few more parking places.

laundry would be better in first floor

they said they have laundry facilities but it just takes all your money and doesn't work

the room was excellent and very confort. there was laundry service on our floor.

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the

clean rooms, fast wifi, decent breakfast.

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

clothes had been left in the washer in the laundry room

laundry facilities are worthless

up and drop off services by the staff, laundry was available for use, complimentary

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

shuttle service driver was very friendly, got out of his way to make sure i arrive at airport

kids running,screaming in the hallway all nigh'i called to complain3 times and nothing was done '

twenty four hour shuttle. staff was great.

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

they have a laundry room as well as a coffee station for early birds

nice laundry room, all workers here are super friendly.

the laundry room

there was no bag for laundry in our room, and we could not get one after lots of trying!

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

the laundry room soap vending machine was empty and the front desk didn t have any

the bar was a good time

was all brick and pretty quiet, even though they had a bar with some nightlife

i was really thankful for the free laundry, and the room really felt like a comfortable apartment

loved the complimentary laundry and

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

free laundry

of the reasons that we stayed at this hotel was for my child to be able to go swimming, but the pool was closed

comfortable beds, just around the corner from beale street. good gym.

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

nothing they could do about it they eventually after me complaining about it gave me $30 towards room service

room service cut off at 10 pm - right when we got back to the room after the game

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

had my teenager purchase laundry soap which was listed for sale at 12

rickety- but if you want to use the stairs, you have to ask to cut through the staff offices and laundry

there were laundry facilities on site

kept up, messy, the way to the stairs was back through all their offices and laundry room

street but you can t access them there and the other set ends in their back area of offices and laundry)

i was surprised to see full laundry service and room service which you don't always see at hotels these days

garbage left by elevators, bags of dirty laundry left and it was past 6pm

bed and pillows very comfortable. self serve guest laundry was very handy.

homeless around and no laundry facilities but hotel does offer shuttle to take you to

they did not have laundry bags

times there was dirty laundry in the halls

small room, no available pen and paper or dirty laundry bag and i needed both

no guest laundry

on site bar and restaurant were fantastic

gym was a good size for a hotel and the breakfast was good

staff cleanliness laundry to wash clothing

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

also liked having laundry facility

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

lively bar scene

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

queen studio room has kitchen, guest laundry and roof for relaxing at night

the room was clean, the rooftop bar had a nice view.

surprise $125 pet fee not disclosed until we got there. plan accordingly.

free breakfast close to everything you need, such as restaurants

self laundry

small shop self use laundry facilities

daily breakfast, comfy bed, friendly staff. room nice and big. laundry

breakfast was just sausage and scamballed egg, good guest laundry but reception repeatedly had no quarters which

easy walk to beale st and self service laundry facilities.

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

free laundry facilities were a bonus

laundry facilities need some attention

breakfast. eggs were dry.

outdoor salt water pool was beautiful

courteous, nice, attentive employees and the free laundry facilities :)

kids were in the hot tub splashing like a pool and the fire pit didn t work

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

laundry facility across the road to do our washing, clean facilities and accessible by public

the laundry lady said no one turned in anything dirty to her that morning

good location from downtown. laundry just across the street

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

laundry room great, staff very helpful

there are guest laundry machines available (it was free)

i didn't have a trash can in the room nor laundry bag

they desperately need to upgrade guest laundry facilities.

the microwave was in laundry room area

the walls were thin enough to hear the kids across the hall

they may want to figure out a new way of doing laundry or order enough linens to go around

very happy the hotel offered pet friendly option

evening workers at the front desk and the bar were phenomenal and went above and beyond!

wifi was very spotty and inconsistent.

the kids and i felt safe at all times and the staff went above and beyond to make our stay great

broken down cars in parking lot

the room was a smoking room which i did request

close to the city, free parking

non smoking room with burn marks on the sheets and counters

com policia 4 con smoking pay extra for cigarette burned

event if listed in the available features there was no laundry service available

was ideal, as i was getting on i240 the morning i left (all of 3 seconds from the parking lot) - room was spacious

younger teenage customers on pool

very friendly staff and wonderful breakfast selection.

breakfast was more than accommodating

no bellman. parking.

room was under the rooftop bar so at closing, we could clearly hear the chairs moving around above us for a few

paulette s breakfast was yummy

paulette s room service was excellent

excellent food at paulette s and drinks at the top floor terrace bar overlooking the mississippi

not alot for breakfast, no laundry

that they didn t have a laundry room

patrons hung wet laundry on stairway railings.

no laundry facility

holes in parking lot only front doors open even during day

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i don't like the room too close to the laundry room and smell the dryer

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

something (sheets laundry?) caused a rash.

no laundry, no housekeepers

parking is a little frustrating

hotel put me a room where about me was 5 kids that stay up all night manager was aware of this so i couldn't

location, convenient to freeway and attractions. excellent breakfast.

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

and having a laundry room was a plus

no soap available in the laundry

the pool is decent and they have good laundry facilities

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

the staff was rude and the pet policy was unreasonable

also, having a gated parking lot is a huge plus for memphis

did not like the cost for pet fee and i hated the restaurant in the facility

great breakfast options in the morning

in bathroom i wiped it and i was removed easily need to clean under and behind all tables and on kitchen

the nasty smoke smell in my non smoking hotel room

smoking handicapped on 2nd floor toilet seat was in need of replacing shower floor was very

booked a king smoking room for 2 nights and my total was 210

into the building i almost lost my shoes the floor was so sticky, i booked a smoking room and when i got there

arrival i was informed that i did not want a smoking room, to which there were only smoking rooms available

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

cc machines were down, i had to wait an hour while they tried to get it fixed to take my pet deposit

also, i don't believe the place has an elevator, even though it has handicapped parking and a ramp into the

parking lot lighting is somewhat dim

it would be a great place to stay for a longer period with the kitchenette giving you the option to cook

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

the makeshift bar was low shelf and extremely overpriced

parking

i saw the pool and gym, but i didn't get around to using them, but they looked very nice

don't have laundry

in the bathroom and a shelf and then some extra storage above the hanging rack , bed comfy ,the pet area was

was my girls were going down to get something from the vehicle and i hear the security say, 'you kids not making

free parking and free wifi made this a bargain

was my girls were going down to get something from the vehicle and i hear the security say, 'you kids not making

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

laundry was cheap to use, and had big machines

u only get room service like cleaning if youre there 7 days and i was there 5

the need a certain number of rooms that are available for pets only, so that those of us that don t have pets

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

the parking lot guard needs some training

i didn t like the fact that the pool was closed

at night there were people hanging around on the parking lot which made me uncomfortable

the room and view were beautiful but a kids soccer tornament team were staying there too

there were teenage kids running ip & down the floor, yelling, slamming doors until 10pm

too far from downtown, poor food. poor room service .

indoor pool and hot tub and the hrs that it was open

our kids were highly

free cookies during the week! great staff. pool area is nice. ok location. free parking.

any extra towels when i requested them the next morning, used the ones we had in the room for the pool the

we literally checked out the next morning…i wouldn’t recommend to anyone with kids honestly

location, price and cleanliness were good. the gym was also good.

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit

did not eat breakfast. location was fine.

the free breakfast is not good

the staff were very nice while breakfast was being served

breakfast wasn't very good

it was clean were they did breakfast

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

awesome rooms, great breakfast, staff is super nice, great area with stores and restaurants around

location & rooms & staff & they are pet friendly

pet fee charge is a bit excessive

i didn t like they didn t have a coin machine in the laundry department.

also that the facility did have a coin laundry (one washer & one dryer) for hotel

the guest laundry facilities were not working

and the pool was not open although the pool at the hotel next door was

wifi, clean room

having complementary laundry facilities was very convenient

free laundry (washer and dryer) for all guests.

free laundry facilities are an added bonus

there is free laundry and the breakfast was outstanding

laundry was very helpful there was social hour in the evening on monday gave us free food

great fitness center and reasonable laundry facility rates

laundry room were dirty place was smelly in our shower had

clean up laundry room

there is no gym there and the laundry does not work there

i do wish the laundry service was working at the location i was at

pool was small & indoor. lots of kids in it mist of the day.

the kids also was running around the

many kids unsupervised in the pool and hot tub

nobody knew how to connect the wifi. my daughter was not able to play her game.

my second night, i went to the front desk to get towels, wash cloths, and coffee creamer since room service

laundry facility was available with multiple machines

laundry- all the dryers were broke

i like that they have a small kitchen in the room and laundry area

wifi was hit or miss

no wifi connection

the ice machine and laundry area are behind a door, which minimizes noise

the indoor pool and breakfast

very clean and really enjoyed the indoor pool with my children!

i had a hard time figuring out how to work the gate to get in the parking lot lol

and the food and bar is always a plus

i was also able to do my laundry in a very large, multiple machine laundry room

i don't know if it was the laundry across the hall or what

they didn t have breakfast

free wifi is so slow. tv is analog broadcast; it should have been digital/cable.

unsafe parking.

didn't like the fact that there were multiple kids running up and down the hallway at 6am and playing on the

breakfast was hot and fresh

pool wasn't working so our grand kids were very disappointed

the kids in the hall making noise that what i didn't like but other then that was pretty great

didn't like the fact that there were multiple kids running up and down the hallway at 6am and playing on the

i asked front desk how did the laundry facilities work

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

other guest taking up multiple parking spots with trucks and trailers.

the bar the food was great

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the air conditioning did not work as well as the guest laundry room

the laundry facility was a joke