there were limited parking spaces available

really liked the room and kitchen area

not enough parking spaces.

staff person working the breakfast area was very helpful and provided great customer service

the room was spacious, clean, and well equipped, including a full kitchenette and dishes

the pool attendant

kitchen utensils were a bit rusty, glad i didn't need

pool was cleaned everyday and the happy hour is great

pool wasn't heated and it was november when we visited

decent kitchen, good refrigerator

need a chair in laundry room

also they are pet friendly

place to stay very clean i would stay there again if i didn't have pets however their pet fee is $15 per pet

all was good. at room parking!

s a big hill down into the parking lot from the road

i had to go to wash room for more towels in which the young lady was very helpful who work the laundry room,

also, the wait staff would not get me something from the kitchen but the cook overheard me and

pool closed at 9pm, too early

fuzzy pool water

the pool and the room location

the laundry was not working.

pool.

requested a non smoking room, the room reeked of cigarette smoke

breakfast was a little poor.

had small continental breakfast in lobby that helped us get back on the road

and fruit fly infestation room wasn't clean towels thrown on top of rack instead of folded laundry room filthy

great cable and wifi. love the updated room.

weren't especially enticed by the breakfast so we went out for breakfast.

clean outside and even the parking lot

cleaner than most for the price and pets stay free!

pool was heated and felt amazing to swim in me and my wife love the comfort of it all and will be

pool hours should be extended

clean hotel, breakfast was typical but offered a very clean and comfortable area to eat

no towels at pool

pool was cold

laundry room was not working ud83dude15 and they offered no alternative for me to wash my uniforms

asked for an extra blanket at the office and was told to go to the laundry room and ask, but never found a

t do laundry

the laundry room

they had a laundry on site and a really nice little outdoor pool my kids loved

be changed when my kids were playing video games and because it was super loud they could play, laundry was

could not do our laundry on site and were told it s been broken since november

there was no free wifi

breakfast was good

pool and hot tub outside

i could not find one in the immediate area and ended up using the one in the laundry room

there is absolutely no television t o watch, a mountain of garbage piling up in the back of the parking lot and

also upon arrival there was a woman being arrested by police in the parking lot

the wifi didn't work, cable didn't work, coffee machine was nasty

there was not a restraunt or bar and no laundry

washer and dryer are super crappy just go to laundry mat the gentleman who argued with ripped his name tag off

at check in he allowed us to change rooms do we were facing the front parking lot

easy parking! nearby restaurants! very clean!

breakfast had decent options and kids loved the pancake maker lol

have one washer and dryer and we were in the area for baseball and there was a massive line to do laundry

seem like there was a full restaurant (it's not, it's like a bistro with a few menu options) and room service

just my kids, wife, and i some sleep

i was traveling with some high-maintenance relatives and the gym was the perfect place to blow off some steam

put me in a room with plywood leaning up against the window while the workman were at the pool

laundry room and vending machines handy

swimming pool was inviting and clean, the fitness & laundry rooms were a nice touch and the whole facility was

the guest laundry worked great

breakfast was fine

the room, the inside of hotel, the outside of hotel, and even around the pool was very clean and neat

understand it was a new hotel but the pantry could ve been field with better amenities, such as laundry soap

nice size room with kitchen.

our suite was well equipped with a small kitchen area with a small 2 burner cooktop, a fill size fridge, a

even for a pet friendly hotel, it was relatively quiet

new, the room was wonderful, loved the mini kitchen

tv didn't work and there was a stain on the sofa. very noisy. not enough parking

had to leave and we had too much traffic when the only person going in and out was myself doing laundry

but there is a waffle house and an ihop practically in the parking lot

i pull up by myself to check in and the parking lot is full of 18 wheelers

breakfast was adequate and good variety

good location. good breakfast. clean room. friendly staff

the use of the laundry room price was expensive

room had a spa tub but was very hard to get in and out of to be able to shower

green algae in pool

breakfast was really good!!

clean and comfortable and very good breakfast bar

internet was slow and pool was closed.

the swimming pool was a

breakfast was bad

breakfast was awful the swimming pool was not clean the water was

only 1 item in gym works, all others are broken including a/c

laundry room was not working

swimming pool was broken and the laundry facilities were broken also

the parking and i didn't see a security guard

breakfast would have been better if it went until 10:00.

breakfast, we worked at the operation christmas child warehouse

the laundry room didn't have any working machines

the pools closed and they didn t have laundry soap for the guest laundry.

hot tub inside but pool was over crowded by a party so did not use it

scary elevator, pool is outside

everything was great!! friendly staff, comfy beds to a wonderful breakfast.

we only needed two night for a wedding in town, but the set up in the room w kitchen and desk area would make

the gym was great i made use of it each day and as a super bonus, it had some weighing scales too which

also the pool was dirty

room was spacious. workout area and pool nice. staff was friendly.

after the pandemic, it will be nice to have a better breakfast.

the kids were happy about the indoor pool

i didn't like that the pool was closed, but i understand these things happen.

kids were bouncing basketballs in the rooms above us

more fresh fruit and yogurt selections at breakfast bar.

lean, hand sanitizer stations everywhere and filled, pool area clean, towels stocked, enough chairs to use

the pool was a little on the dirty side but i understood bc of the big trees.

parking was convenient and could see my car from the room

pool, great location, comfy beds and pillows

didn't like that the pool wasn't opened because the kids wanted to swim but other than that, everything was nice

parking was good

laundry facility did not have enough washers & dryers

the location of the property was great. having the ability to do laundry was a bonus.

laundry room 24/7

the laundry room only had one workable washer

breakfast was nice, laundry facilities were great.

vending machines, only one set of washer/dryer which made it difficult for sports teams to do laundry

check in was very simple, laundry was the cheapest i've seen at $1

when i went to do a load of laundry i get up to the laundry room with all my stuff to find out that they only

also wifi sucks

fresh waffles and breakfast were good. room was big and nice. nice lobby. free wifi.

the parking lot appears small for a hotel that size!

the wifi was

not much parking

fitness center had only 3 machines

were met with a very friendly desk clerk, check-in was easy, close lighted parking, rooms are very sound proof

race cars in the parking lot and before daylight the loudest banging no one could sleep in the laundry room then

i was in a non smoking room, but my room was smoky and i coughed all night.

maybe more parking

staff was rude, i booked a non-smoking room & my room it was covered in smoke & with an ashtray on the table

the wifi could ve been better. wish they had breakfast

the change machine, in the laundry facility, was out of order, and so are most of the drink machines

laundry equipment, bugs and bed covers replaced with cigarette burns and whennu alert the staff

there isn't a way to attain more coins in the laundry room

quiet place, clean, friendly staff, laundry onsite

the cute kitchen. nice shower

and we had a fiasco with the laundry room, the door would not unlock with the clothes locked inside the laundry

friendly staff, on site laundry room with vending food and drink machines available

laundry facilities were reasonably priced and easy to use

kitchen in room.

they were cooperative with my late check out request

typically i m the only one sensitive to laundry detergents but my hubby was itching too

2 room suites were nice and having a laundry on site. great happy hour and breakfast also.

breakfast buffet they had an old waffle iron that messed up my waffles

breakfast and complimentary cocktail hour were both very nice and loved having the ruth s chris

the room makes me feel at home and the breakfast was delicious.

the light switches where dirty, as soon as we entered the room it smelled like chlorine and dirty laundry

a bit weird not being able to access from both side parking locations.

moved coffee milk and stated she had no chocolate spread, when it was standing in kitchen, i could see it

the breakfast bar could be better and stay open until 9am.

breakfast items we great and as nice as facilities that charge more

the laundry was out of order which was inconvenient.

breakfast selection could be a little better

it would have been nice to have a pool on the

swimming pool

breakfast, very good(especially the biscuits)

wish it had bigger pool space and laundry facility

there is no laundry facility. there is a parking fee, even if you don t park valet.

hotel had beauty views of the city and the golf course behind the hotel

we were in the bar and the kitchen was to close in 20 minutes

first time at the hilton was very disappointing for our date night away from the kids

did not use it but the laundry was nice and i saw one of the housekeeping ladies giving it a good cleaning

there were 6 rooms between mine and the guest laundry, machines that sounded like large laundry machines were

i liked the pool and spa and the breakfast was wonderful.

spa pool was not hot enough

i like that you had suits king rooms and pet family .

the location and price were good. the laundry facilities were good.

my wife was also trying to do some laundry, and had trouble because the staffer was going to have to unlock

my room was located under perhaps the laundry room because it sounded like someone was working above us

not a lot of convenient parking

no flavored coffee creamer or breakfast besides granola bars

the staffing was very nice to grandkids and breakfast was delicious

fitness hours are very limiting

there were plenty of free parking all over the site

was ready at agreed time, hotel was full and not enough breakfast was ready, and the next day room service did

i wish there was room service and cleaning services daily.

shower door wouldn t stay shut. breakfast was just okay.

breakfast could have been better

breakfast was appalling

breakfast was good

the breakfast chef was amazing we had a large group of people multiple days and he kept breakfast

pool was perfect for the kiddos to wind down at night

breakfast was amazing! delicious sausage gravy. would like to see larger coffee cups

was there for cheer and walking distance to the gym

for a girl scout trip, the location by the interstate is a plus, although being in a truck stop parking lot

front desk lady was very nice we wanted a room to face wherever we would park

there was absolutely no one in the front desk, the front office, the laundry facilities, which was wide, open

clean and spacious good breakfast

the room was great, the kitchen the bathroom, and the view.

the breakfast had hot food items and a variety of choices

signage at all to hotel, under construction, kitchen in room dirty, elevator plate broken off, pool was supposed

room was right next to the laundry and the workers were loud

because a restaurant was supposed to be there and it wasn t, they were supposed to have laundry services and

but i would suggest a laundry area (washer/dryer) for ball tournaments that would have been helpful

house keeping never cleaned the room, tv didn t work very well, no laundry on site.

no laundry facilities and no microwave in the room

only complaint i had was the room we had was across from the staff laundry

floor going to the laundry room the hallway was bad like others was smoking something else and the room tv or

clean lobby and laundry room

flies were in the water due to the pool having lights under attracting them.

wifi a little slow

ongoing renovations and the vending machine on property was out of order whole stay; ice/vending/laundry room

bathroom caulk peeling and the room smelled like whatever the people 2 doors down were smoking when we came

did not partake of any breakfast, room was clean and everything worked as it should

it was super strong, i thought i asked for a non-smoking room but didn't get one

clean, cheap, nice staff, quiet, smoking rooms, and close to 6 flags :)

the laundry was located convently

there being a in house laundry was 1 of the main reason i choose staying

breakfast bar was a little lacking. muffins and cereal but the coffee was good.

you will need one 6) parking not

no breakfast because of covid , great location

the laundry

laundry was nice. place was clean

laundry room ran out of soap so we couldn t do our washing!

parking lot was too small. hard to find a spot when we got back from dinner

plenty of parking available

could not get them to complete my laundry for three days and then instead of apologizing they just argued and

my husband and i both need a bit of caffeine before dressing for breakfast

the pool was disgusting

pool closed / carpet stained on 2nd floor

breakfast was 'self serve' and terrible

lots of families needing to use laundry facilities and there was one washer and dryer for the entire facility

pool which was open until late so we could take a swim in the evening

kids loved it. hated leaving.

breakfast was a little spartan.

bathroom was nice and roomy. beds were comfortable. breakfast was great!

laundry has only 1 washer and dryer

assumed breakfast would be included since all of the holiday inn express hotels i ve stayed in included

there was no pool it was all a mess

room was comfortable and breakfast was great.

location and breakfast especially cinnamon rolls

people hanging outside smoking weed with laundry hanging on balconies.

immediately after my dog started vomiting from wet fresh sprayed pesticide after charging a $60 pet fee for my

pet friendly.

wifi works, the front desk staff is friendly and patient

hot water ; bugs no breakfast ; noisy outside room staff rude and tried to charge me 100 pet fee after left even

laundry required quarters which were hard to obtain

informed manager only here for one night, had to get rude but finally he walked to laundry and provided a

the wash center or laundry room needs to be updated

ac, the staff marking the elevators out of order so they could exclusively use them to move laundry around,

pet friendly

they always had laundry rooms to do my sons uniform when dirty but this site didn t have so i was very

no laundry facilities!!!

laundry for guest to use

laundry facility important to us.

i got the room right next to the laundry chute, and the door was slamming over and over all morning during

the hotel, like any other hotel,) and was told by the lady security guard i needed to park in the parking lot

people doing drugs in the parking lot, couldn t even check in, very dangerous location

customer service the rooms, prices no cable no wifi bathroom's just everything i could go on and

also, i was happy to find laundry facilities there since i got stuck in a rainstorm but the machines take $3

the laundry was also out of order

the laundry only accepted quarters with a total of 28 of them required for the washing machine and

it was loud as they put me next to the laundry room despite asking for quiet room

great staff. laundry on site and great coffee.

everything is cool here. just missing the breakfast and laundry

everything was broken. the key machine, the laundry room, and not breakfast.

there is no meat with breakfast and laundry area is very sketch

dirty laundry left in bathroom

never once got clean towels and when i asked for some was told laundry is closed got locked out of the

not breakfast, not clean, a whole in the bathroom

breakfast

they given me a smoking room

was no breakfast as advertised and the rooms were horrible very gross and they required a 30 dollar cash

not to many choices for breakfast

morning the room had a terrible smell the window did close bugs flew in the don't offer soap for laundry the

staff laundry refrigerator microwave

free laundry overall positive experience

laundry facilities had a huge hole in the wall

laundry room needs to be some were else and laundry staff and cleaning equipment in the way of

needed, from breakfast to laundry room was available

i liked the guest laundry facilities

reasonably goof facilities - indoor pool, gym, laundry room

but they really need to update their laundry room machines

laundry facilities were also located in the building where we could wait in the room while the

the ease of parking near an entrance to our room

parking, personnel, cleanliness & good room

the parking lot area at the end of the sidewalk was slightly flooded and mud was flowing down the small

no pool, bathroom floor was filthy!

there was no grab bar in the tub/shower for safety.

wifi was soso

and foremost all the employees from the front desk, housekeeping management, breakfast manager to every other

staff was friendly and breakfast was well managed with the crowd

also, the pool wasn t open when we arrived, it did open for the weekend

so clean and well cared for. staff was super. breakfast was above and beyond.

only thing was the dryer in the laundry room didn't dry good but other than that

tabitha help me get my laundry done properly

i loved the fact that i was able to communicate through text message for room service

the parking was far from my room

nice pool and inner courtyard

the laundry room has small washers, the room itself had a lot of small maintenance items wrong

dirt, stench, cockroaches, dirty laundry, noice in the street all night, feeling of insecurity

the guest laundry room was spacious and the price to wash and dry was the best price i've seen anywhere

laundry was good, used it twice

the front desk was kind and the laundry room was a great bonus

if you have younger children swimming inside, you need to be able to sit down to supervise your kids if you

the pool was open

kids in and out of hot tub and it wasn’t relaxing

there were also some kids running up and down the hallway in the middle of the night and slamming doors

we ordered room service & food was absolutely delicious

everything! way too much going on in and around the parking lot.

trash in parking lot

nice room for one. wifi and tv.

check in - guy on reception polite - parking directly below room short distance to real good bar nearby

the people sitting outside in the parking lot at the next door hotel make me uncomfortable.

there is a free gym and laundry room area as well you just need

the full kitchens in-room, the gym, free laundry, quiet location convenient to many restaurants and fast food

complementary laundry use

in the lobby is complimentary coffee, and you're able to purchase chips, ice cream,frozen meals, laundry products

common areas could use some cleaning like the laundry and the gym floor

went to work and turned my sheets to laundry was advised that she would put sheets on bed when she was finish

early check in

we were down where the laundry room was

we were at the pool and she run us out for some reason

beds were pillow top and very comfortable: good showers good breakfast

virtually no food on breakfast bar

slept so well couldn't make the free breakfast

came to the hotel after 4 days of camping in the great smoky mountains, and the laundry room was a life saver

the laundry person was a saint

had to wait for the one staff member to be done with laundry before checking me in

room was spacious. great amenities. nice/large laundry area.

the crew who are doing the room cleaning and laundry a big pay raise, they are doing an awesome job

dark parking lot. ac ran and stopped all night waking us up

the plus microwave, refrigerator, free wifi, their flexibility in payment management

cons: wifi was jammed up the whole time, cable tv was staticky on every

poor wifi connection poor cable service

isn't eye pleasing and could use a complete facelift/renovations on the outside buildings and parking lot

no towels or anything had to go get them from the laundry room ourselves

the laundry was broken

i like the surroundings and near food places and laundry mat

i don't know what is use to do laundry, but the washcloths wasn't clean

he told us to go to the laundry room and ask the cleaning lady to give us what we needed

since they have a guest laundry, you would think they would provide a change machine or at least have quarters

laundry room had a leak and it smelled like sewer. pool area can be better..

laundry definitely needs upgrading and fixing because i tried washing and then it suddenly couldn't

in room but we told front desk before we left, would love to had a closet bar to hang clothes, no laundry

laundry room had a leak

laundry facilities were outside with no seating to wait for laundry

they claimed to provide laundry service but actually not.

breakfast was weak, no eggs, sausage or bacon

pool for kids and beds were comfortable

booked this place because it had a pool for our 3 kids but when we arrived it was closed which wasn t stated

it did have a pool, gym, and laundry room

the staff was very plesant and the best perk was laundry on site

also i would have liked the breakfast to include more than muffins and breakfast bars

wish the pool would have stayed open for the weekend but rules are rules

breakfast definitely needed to be improved

laundry room was unavailable due to some delivery issue that had nothing to do with customer

, charged for parking per night , security deposit per night , no breakfast, no wifi , no pool , laundry room

noise level, laundry was out of order

free laundry

laundry powder go a number of days in your wee shop attached to the reception area luckly a friend

the bar in the hotel was closed and we were looking forward to that at the hotel

nice lobby, parking was well lit and the rooms were nice

the front desk staff was very helpful and friendly. the kids enjoyed the pool.

i felt the hotel was tucked away in a safe area & parking was convenient & close

very clean, updated. pool area looked nice.

location and a full kitchen.

room was nice and roomy. kitchen had all u needed

the free breakfast was the icing on the cake

location, cleanliness, comfort and great kitchen

the room was very clean. the hot breakfast was great. we walked to truist park.

machine in laundry area ate my money

to the ball park, laundry facilities on site, clean and tidy, someone available to check in after hours with

also a laundry facility

bathroom door didn't close all the way. someone slept in their car in the parking lot all night.

location was great; good parking. comfortable suite and kitchenette

but they only gave me $6 to use at the facility laundry area to wash my clothes

breakfast and the staff that supported it and the people all around

i loved the breakfast and everything else your hotel had to offer

cleanliness staff location amenities balcony heated pool free wifi room service view

about the hotel was great from the rooms to the bar and the resturaunt great breakfast

laundry room dryer does perform well with heavier fabric clothes like jeans.

friendly staff, clean, smelled good and a great breakfast in the mornings.

staff very friendly!! clean rooms! and they gave the kids extra time in the pool.

staff very friendly!! clean rooms! and they gave the kids extra time in the pool.

all the kids running up and down the hallway being really loud late at night. it was obnoxious.

it was good to have laundry facilities on-site

rooms are large with great kitchen amenities, pool, gas grills and patio and good breakfast.

large rooms with full size refrig and kitchen! very clean. easy check in and out

didn t get a chance to try out indoor saline pool but will next time for sure

pools lights were floating in the pool.

there s also a free shuttle within a 3 mile radius

loved having a hot breakfast

indoor pool or hot tub.

they also had a shuttle

the breakfast options where bad could have been better

no laundry service

pool deck outside has been painted and was very slippery

free breakfast would have been great. couldn t connect to wifi.

2 night stay 500 and no breakfast. pool freezing and dirty. no hot tub. pet price too high

the pool is dirty! filter apparently not working and outside area is run down

not alot of items to choose from for picky kids

pool was closed after being told it would be

need better parking for 18 wheelers

liked the location. breakfast was good!! friendly staff

breakfast could be offered a little later

needed a laundry room.

s no laundry

was surprised to see that this hyatt didn t have a laundry room

laundry service in the hotel would have been even much better

great location. clean. early check in and late check out compared to most places.

charge for the guest laundry

affordable , clean , room was spacious and i loved the kitchenette

parking lot is too small for this hotel

great breakfast

breakfast was great each day

there could have been a better selection of items, for example the hotel was out of laundry detergent

there was multiple lady bugs in my room, being next to laundry room was annoying as well considering the walls

jelly for my toast at breakfast!

received room service two out of four nights

not very many options for breakfast, could use a waffle maker!

i went to 3rd floor bar for cofffee, young woman working was outstanding

our last night we were there - kids running up and down the hallways, in and out of rooms slamming doors, and

they went ahead and had room service waiting for me as requested, since i was getting in so late

late night room service menu not very

can’t beat the view of the stadium! the kids had a blast.