house keeping never cleaned the room, tv didn t work very well, no laundry on site.

would have liked some laundry facilities on site

because a restaurant was supposed to be there and it wasn t, they were supposed to have laundry services and

no laundry. charge for breakfast

but i would suggest a laundry area (washer/dryer) for ball tournaments that would have been helpful

my wife was also trying to do some laundry, and had trouble because the staffer was going to have to unlock

the location and price were good. the laundry facilities were good.

my room was located under perhaps the laundry room because it sounded like someone was working above us

free wifi

room was super clean and there was a nice continental breakfast every morning also the bed was very comfortable

ongoing renovations and the vending machine on property was out of order whole stay; ice/vending/laundry room

the beds slept very comfy smoking rooms was available love the showers

non smoking room smelled like smoke

clean, cheap, nice staff, quiet, smoking rooms, and close to 6 flags :)

the breakfast was not that great

the laundry was located convently

there being a in house laundry was 1 of the main reason i choose staying

blankets had holes in them now granted it is a smoking room but holes in the blankets yes more than one is just

parking

didnt receive a breakfast and was disppointed that my bill was $20 more than expected

wish it had bigger pool space and laundry facility

there is no laundry facility. there is a parking fee, even if you don t park valet.

the pool was not working. big disappointment

we loved the year round pool, the views inside and out, we didn't have to travel far, and the hotel is right

lovely hotel with a great setting backing up to golf course.

laundry for guest to use

i got the room right next to the laundry chute, and the door was slamming over and over all morning during

no laundry facilities!!!

they always had laundry rooms to do my sons uniform when dirty but this site didn t have so i was very

laundry facility important to us.

laundry has only 1 washer and dryer

location and breakfast especially cinnamon rolls

the front desk worker shah (i think that was his name) was very nice and we were able to do late check out

it was very convenient ( restaurants nearby , gym, walmart 4-5 mins away

the deception of ad for a pool spa

people hanging outside smoking weed with laundry hanging on balconies.

pet friendly.

immediately after my dog started vomiting from wet fresh sprayed pesticide after charging a $60 pet fee for my

i reserved a pet friendly room (at a higher) and they tried to charge me additional fees for my pet

hot water ; bugs no breakfast ; noisy outside room staff rude and tried to charge me 100 pet fee after left even

informed manager only here for one night, had to get rude but finally he walked to laundry and provided a

laundry required quarters which were hard to obtain

ac, the staff marking the elevators out of order so they could exclusively use them to move laundry around,

the wash center or laundry room needs to be updated

tight parking spaces

the hotel, like any other hotel,) and was told by the lady security guard i needed to park in the parking lot

people doing drugs in the parking lot, couldn t even check in, very dangerous location

customer service the rooms, prices no cable no wifi bathroom's just everything i could go on and

it was loud as they put me next to the laundry room despite asking for quiet room

the laundry was also out of order

great staff. laundry on site and great coffee.

the laundry only accepted quarters with a total of 28 of them required for the washing machine and

also, i was happy to find laundry facilities there since i got stuck in a rainstorm but the machines take $3

everything was broken. the key machine, the laundry room, and not breakfast.

she actually got off work then the new clerk couldn't get in the laundry

everything is cool here. just missing the breakfast and laundry

wish they had breakfast and laundry on site as advertised

page show laundry service, hotel does not offer it

they given me a smoking room

not to many choices for breakfast

was no breakfast as advertised and the rooms were horrible very gross and they required a 30 dollar cash

breakfast

not breakfast, not clean, a whole in the bathroom

the laundry room has one washer and dryer for the whole building

do not replace your linen unless your bring your dirty linen downstairs, they don t provided a laundry bag to

several meetings due to being promised laundry key yet i am still waiting on day three for laundry i have been

laundry room needs to be some were else and laundry staff and cleaning equipment in the way of

hotel did not have laundry detergent as per their sign in the laundry room

but they really need to update their laundry room machines

laundry facilities were also located in the building where we could wait in the room while the

reasonably goof facilities - indoor pool, gym, laundry room

i liked the guest laundry facilities

needed, from breakfast to laundry room was available

location, free parking, clean and quiet

no pool, bathroom floor was filthy!

maintenance was slow. the gym was a pass thru for the cleaning crew so a bit disruptive.

they where out of coffe juice and no water cups in the gym and no towels

pool need some cleaning

the guest laundry room was spacious and the price to wash and dry was the best price i've seen anywhere

laundry available on third floor

the laundry room has small washers, the room itself had a lot of small maintenance items wrong

room was nice and i am happy they had laundry service (washer and dryer) available for guests

the front desk was kind and the laundry room was a great bonus

only thing was the dryer in the laundry room didn't dry good but other than that

tabitha help me get my laundry done properly

parking was plentiful and free

the only improvement i can recommend is that pool probably needs renovated

lack of room service

room service for restaurant, no curtains, there were bright street lights that was shining in my

great location really close to suntrust park and appreciated the shuttle.

we loved the bar and bed was cozy and so were the pillows

second night we stayed the pool was freezing and my kids could barely get in for a couple of minutes

the gym was amazing

nice accomodations with laundry facilities

had to wait for the one staff member to be done with laundry before checking me in

room was spacious. great amenities. nice/large laundry area.

came to the hotel after 4 days of camping in the great smoky mountains, and the laundry room was a life saver

the laundry person was a saint

there were a lot of people hanging out in the parking lot late at night, making it uncomfortable to walk our

room was clean, and pet friendly

homeless people in the parking lot.

trash in parking lot

it s a good location and the parking was safe for the cars.

dark parking lot. ac ran and stopped all night waking us up

quiet. rooms had microwave, and fridge, adequate parking. the room was clean.

parking lot needed repaving

parking spaces too narrow with

there are lots of parking positions!

conveniently located, free laundry, nice selection in the pantry store.

in the lobby is complimentary coffee, and you're able to purchase chips, ice cream,frozen meals, laundry products

common areas could use some cleaning like the laundry and the gym floor

complementary laundry use

there is a free gym and laundry room area as well you just need

went to work and turned my sheets to laundry was advised that she would put sheets on bed when she was finish

early check in

we were down where the laundry room was

bathroom fixtures in tub a little weathered, some curtains looked stained, pool not heated

beds were pillow top and very comfortable: good showers good breakfast

overall big welcome vibe, fire in fireplace, the indoor pool, people were lovely

the breakfast was good the price was great for free breakfast, free parking, and free wi-fi

despite advertising guest laundry facilities, none were available

no towels or anything had to go get them from the laundry room ourselves

the laundry was broken

i don't know what is use to do laundry, but the washcloths wasn't clean

he told us to go to the laundry room and ask the cleaning lady to give us what we needed

since they have a guest laundry, you would think they would provide a change machine or at least have quarters

laundry definitely needs upgrading and fixing because i tried washing and then it suddenly couldn't

laundry facility had a puddle of sitting water

there was a leak in the laundry room with dirty brown water all over the floor.

laundry room had a leak

laundry service is just for dry cleaning. hotel breakfasts use to be free

free laundry

noise level, laundry was out of order

laundry powder go a number of days in your wee shop attached to the reception area luckly a friend

laundry room was unavailable due to some delivery issue that had nothing to do with customer

it did have a pool, gym, and laundry room

the staff was very plesant and the best perk was laundry on site

lone issue (minor) that had very little to do with the hotel was parking lot congestion with construction

my suite was on the first floor and faced the parking lot

)pool area could use a little cleaning up

they claimed to provide laundry service but actually not.

laundry facilities were outside with no seating to wait for laundry

booked this place because it had a pool for our 3 kids but when we arrived it was closed which wasn t stated

that it wasn't noted that we had a service dog with us and was rudely told that the hotel was not pet friendly

do not stay here with kids beacause nothing will be done and it will not even be checked out

we use their ev

location, pool, gym, staff, breakfast, free parking

bar & the kitchen was closed the entire stay the front desk staf was not helpful at all, there were signing

kitchen was closed

no room service if chief calls out

but they only gave me $6 to use at the facility laundry area to wash my clothes

small pool but very clean and warm, with loads of clean towels

to long to check in, groups with kids letting them run free,the adults breakfast prices. to high

from room service to valet

late night room service not that good

laundry room dryer does perform well with heavier fabric clothes like jeans.

breakfast was an added bonus

truist stadium, cleanliness, friendly staff, great breakfast, spacious rooms, snack selection, pool and modern

close walk to truist park and nice gym.

the parking fee and the cold pool.

have one washer and dryer and we were in the area for baseball and there was a massive line to do laundry

staff was nice. fire pit by the pool was nice. room was good.

and bar area

seem like there was a full restaurant (it's not, it's like a bistro with a few menu options) and room service

put me in a room with plywood leaning up against the window while the workman were at the pool

washer and dryer are super crappy just go to laundry mat the gentleman who argued with ripped his name tag off

there was not a restraunt or bar and no laundry

the employee made you feel welcomed and breakfast.

which was fine except for on the back side was a door that went out to the pool and someone setup camp with a

parking lot is used as a street for people in the town not a safe place to walk your dog

kids loved the pool and everything else

breakfast was great, rooms were very clean

breakfast was great;plenty of options

the room, the set up on the room,the cleanliness, the kitchen, the whole room was nice!!

the room was very clean. the hot breakfast was great. we walked to truist park.

understand it was a new hotel but the pantry could ve been field with better amenities, such as laundry soap

the mini kitchenthe large showerfree parkingnew carpet smell

even for a pet friendly hotel, it was relatively quiet

new, the room was wonderful, loved the mini kitchen

our suite was well equipped with a small kitchen area with a small 2 burner cooktop, a fill size fridge, a

i could not find one in the immediate area and ended up using the one in the laundry room

there is absolutely no television t o watch, a mountain of garbage piling up in the back of the parking lot and

also upon arrival there was a woman being arrested by police in the parking lot

the wifi didn't work, cable didn't work, coffee machine was nasty

customer service at the bar by shavon

the pool closes to early.

close to the venue and easy access. room was comfortable and clean. room service was great!

back door at the battery. outside bar patio.

everything the view gym pool etc...

to the ball park, laundry facilities on site, clean and tidy, someone available to check in after hours with

machine in laundry area ate my money

also a laundry facility

location was great; good parking. comfortable suite and kitchenette

continental breakfast but that's fine you have a small kitchen if you want to cook

charge for the guest laundry

room that i requested was described as a queen studio with a kitchen that included a stove

we did skip the indoor pool only because of small children who tend to drink the water

parking lot is a tad small for all the traffic coming in.

only thing i didn't like was that the pool was closed

there was multiple lady bugs in my room, being next to laundry room was annoying as well considering the walls

there could have been a better selection of items, for example the hotel was out of laundry detergent

that the pool and gym wasnt open. and breakfast was also closed.

easy registration, spacious breakfast area.

parking spaces are so narrow, and bathroom sink was broken other than that everything was good

great location and shuttle services, ample parking

breakfast and pool

we also enjoyed parking free

no hot breakfast

staff, design, gym and breakfast

laundry service in the hotel would have been even much better

was surprised to see that this hyatt didn t have a laundry room

needed a laundry room.

s no laundry

clean environment, friendly staff and awesome breakfast.

the laundry room didn't have any working machines

the pools closed and they didn t have laundry soap for the guest laundry.

friendly staff specifically the front desk, breakfast is good as is the location.

breakfast was good and overall staff very friendly

the pool was full of green water with algae on top

the laundry facility was down, so we couldn t wash our clothes, as needed

i tried ordering room service and never got an answer for a hr.

i have 3 kids and they all woke up to

the bar staff was exceptionally helpful and masturful at their craft. the rooms were exquisite.

no room service which was extremely disappointing

great breakfast - nice size seating area with tv to watch the morning news and a variety of breakfast

was nice to have 2 separate bedrooms, and the kids thought it was pretty cool that we had 3 tvs

free parking, breakfast was ok but with covid messing so many things up & facilities being short staffed

the parking lot is a little small and the noisy guest in the hallway.

free parking, breakfast was ok but with covid messing so many things up & facilities being short staffed, we

close to truist park. beds were comfortable but the scent from laundry soap was to strong.

outside pool was closed

pm) the cleaning staff still knocked on my door at 11:30 am

was not to impressed by the hotel bar potter's the service is poor.

the pool/gym facilities were amazing!! i felt like i was at a fancy spa.

can do laundry for a low price

tide pods for laundry could be a little bigger for the amount we pay

room was large, clean and tidy with option to cook (bring your own utensils), laundry facility and complimentary

laundry room was nice

ferry rd, hidden behind exon sta nobody in check-in, wait for guy on 3rd floor hauling dirty laundry down, no

i had to go to wash room for more towels in which the young lady was very helpful who work the laundry room,

terrible desk service , couldn't accommodate early check in , very rude

the breakfast bar was not free as the information indicated

helped with early check in, two adjacent rooms, and one handicap room

terrible desk service , couldn't accommodate early check in , very rude

the swimming pool was a

breakfast buffet was lacking

only 1 item in gym works, all others are broken including a/c

breakfast was awful the swimming pool was not clean the water was

breakfast wasn't that great

laundry room was out of order

also there was no way to make change for the laundry

the staff didn't have basic knowledge of the laundry area cost or what floor it was on.

front door constantly opening during breakfast which made it cold

better customer service and cooperation for early check in is recommended

were continuing onto our final destination, so unfortunately we left before the breakfast started

the breakfast was awesome!!!

loved having a full size kitchen .

the breakfast was delicious too

breakfast bar could use more variety.

the pillows were too soft & there was no laundry bag inside of room

really miss the biscuits and gravy at the breakfast buffet

every night for a couple of hours they had free adult beverages, snacks and juice for the kids

gym and pool could have been open longer. at least the gym.

all amenities that one would need to be comfortable from extra bedding, plenty of towels, mini kitchenette

staff, available laundry facilities.

laundry on premises.

warm and clean pool

no amenities no bar no dinning

location was good. very happy that is was pet friendly.

pet charge is a bit pricey at $100

the breakfast could be better

wouldn t really change anything except the breakfast (which is a direct result of covid and not the facility

the pool was clean and well stocked with fresh towels

went in exercise room and pool was closed for season but overall was great

staff is very kind and the hotel has all the facilities to expend days: laundry, kitchen, pool, tv with excellent

we also did our laundry on site so we'd come home with mostly clean laundry- either have quarters on hand, or

laundry was apparently right above our room and you could hear it above us during the day

full kitchen and table. laundry on site

room was stuck in a corner where the maintenance and laundry rooms were located

there isn't a way to attain more coins in the laundry room

laundry equipment, bugs and bed covers replaced with cigarette burns and whennu alert the staff

quiet place, clean, friendly staff, laundry onsite

the change machine, in the laundry facility, was out of order, and so are most of the drink machines

also, it seems homeless people hang outside near the pool all night

t come to our room a couple days, you now have to pay daily parking fees, they say they have laundry

liked the size of the room and the laundry facility

kids enjoyed the warm pool

kids loved the inside pool the hours were perfect

pet friendly

no one took the the bedding the laundry room

the laundry need updating.

walking down the hallway you could smell the garbage smell from the trash in the laundry room entrance

laundry was no change all card. no sign.

the laundry facilities (washer and dryer) were broken

did like the breakfast and being able to prepare hot waffles

parking is terrible

fantastic staff and cleanliness and the breakfast room was up to par and peaceful and quiet

breakfast was great.

the maintenance and room service attendant and another front desk agent was great they provided great customer

i informed the front desk in person and they said wash cloths were in the laundry

wifi. a/c in rooms is loud.

i wish they had offered a complimentary breakfast !

property they have free parking check in was great simple and smooth less than 3 min to check in the room is

the bar in the hotel was a nice addition to my stay.

and we had a fiasco with the laundry room, the door would not unlock with the clothes locked inside the laundry

laundry facilities were reasonably priced and easy to use

friendly staff, on site laundry room with vending food and drink machines available

the floors not being carpet

pet friendly and staff

swimming pool was inviting and clean, the fitness & laundry rooms were a nice touch and the whole facility was

laundry room and vending machines handy

the guest laundry worked great

made sure our room was,on first floor,close to entry and parking

pool was very clean

when i went to do a load of laundry i get up to the laundry room with all my stuff to find out that they only

check in was very simple, laundry was the cheapest i've seen at $1

vending machines, only one set of washer/dryer which made it difficult for sports teams to do laundry

i jus twist the pool was heated!

the parking was limited.

be changed when my kids were playing video games and because it was super loud they could play, laundry was

could not do our laundry on site and were told it s been broken since november

there was no free wifi

the pool was not open, which disappointed my kids

better breakfast

more fresh fruit and yogurt selections at breakfast bar.

pool out of order. primary reason for booking this stay

the kids liked the swimming pool and the breakfast.

not really a breakfast person but what i chose was ok

i came with kids,and wanted to avoid buying food

parking was limited close to the door.

pool not open. not much on continental ..

the pool was a little on the dirty side but i understood bc of the big trees.

view was just the parking lot

parking was convenient and could see my car from the room

the laundry room only had one workable washer

laundry room 24/7

was broke, sleeper sofa was terrible, car was broken into in parking lot, elevator didn t work, laundry machines

breakfast was nice, laundry facilities were great.

the location of the property was great. having the ability to do laundry was a bonus.

typically i m the only one sensitive to laundry detergents but my hubby was itching too

2 room suites were nice and having a laundry on site. great happy hour and breakfast also.

the breakfast was amazing with different options to choose from

clean, efficient staff, gracious greeting, happy hour, breakfast, music in lobby area

fairly good gym which i used once on my trip

laundry staff was very mean to me

a blanket stole out of there laundry room nothing was done abt the situation smh

the staff was friendly and accommodating, the gym was cool, the view was pretty.

parking on the side by the door , was only one way in and one way out. that sucks.

i like that there was a small gym downstairs

great service. well lit parking areas. clean and tidy.

horrible coffee, small tv, small and dark parking lot

parking. needing more spaces.

provided disposable earbuds in the fitness room along with assuring there was water in the room

i would have preferred a room facing the patch of woods and not the parking lot

laundry machine ate 50 cents i made aware to

great they have laundry facilities, shame no change at reception

i washed some laundry and went down to put it in the dryer and there was water all over the floor

laundry room

across from laundry room, heard washer n dryer all night

i dont think the trash and dirty laundry should be transported in the same elevator with guest

the breakfast

parking could be better have to walk too far in the rain to get to my car

very clean, indoor pool, great breakfast area, very friendly staff

outdated rooms. no late check out poor breakfast selection

wifi down for whole stay

the staff was verry helpful and breakfast was good start to the day

poor wifi. tv size was very small..like a low budget motel. breakfast was poor.

poor wifi signal and too complicated to connect

went in the breakfast room at about 8:00 am and there was very little food left, so i didn t really get much

race cars in the parking lot and before daylight the loudest banging no one could sleep in the laundry room then

maybe more parking

he corrected my room to non smoking, which was what i had booked

parking was extremely cramped

the property parking was tight but that s ok ,it s only if you coming back in late the parking will be gone

the laundry machines are often broken with no out of order signs

it might have been easier just to do laundry ourselves to ensure we got them all back

had to take your bedding and towels to the front desk to get new bedding,because you dont have laundry in the

i took the opportunity to use the laundry facility this time, as well

laundry machines are unreliable

shower water pressure was very low. pool depth could have been a little deeper for swimming.

well kept property was very clean and the heated pool was perfection after a long busy day at six flags

min from downtown (because of traffic) -very nice room -friendly staff - i didnt use the pool, gym or eat

i did not eat breakfast, but next time i come to stay. i will make sure to have some breakfast.

breakfast cost

no laundry, breakfast extra

there is no onsite laundry

no microwave in room so need to go to lobby to heat food. also no coin laundry.

were no onsite laundry facilities and the printer at the business centre didn t work

and not enough plugs in the room, so charging my kids' electronics was hard and even charging our

sheets smelled a little and there weren t any laundry bags but the bags aren t a big deal

the washer and the dryer in laundry room need to be cleaned.

the rooms were clean, modern hotel with laundry facilities and location secure.

i bought laundry supplies and the washer wasn t even working and the laundry mats were all closed

very clean and great staff. the breakfast was pretty good. very comfortable bed.

floor going to the laundry room the hallway was bad like others was smoking something else and the room tv or

clean lobby and laundry room

only complaint i had was the room we had was across from the staff laundry

breakfast was not served.

wifi was basically non-existent(

laundry in the corner from a previous guest

able to do laundry inside the hotel is pretty great

no change for the laundry ud83euddfaud83dude02

wifi secure

gym equipment not working

no washer/dryer on property; just an outside laundry service.

guest laundry access was next door

dryer in the guest laundry didn t dry my laundry, after 3 cycles on high still damp ($6 for nothing) - elevators

breakfast ended too early

the breakfast included was great and location was very central

laundry area only two machines worked clothes soaked and dryer not hot enough to dry clothes and 3$

the laundry room facilities were completely out of order for our entire stay

indoor pool and laundry paid with

woman that does the breakfast was great, along with the front desk ladies

staff amazing, free parking, bbq grill, kitchen in rooms, store, gym, pool, patios all around hotel