wish they had laundry facilities for guests to dry towels

wifi bad, it only worked the first day

due to the covid-19 situation, only bag breakfast was

breakfast was always fully stocked and the ladies working the breakfast shift were always

breakfast was ok. had better/had worse.

internet speed was strong, and having access to a laundry room and microwave was very convenient

watch games together nice football atmosphere on the 3rd floor there is a pool, gym and laundry room

there was a random man roaming the halls asking to be let into the laundry room

microwave in the gift shop, plenty of spaces to watch fifa, a safe area to wait for ride shares, laundry n drying

i love that i could use the laundry without any charges

the breakfasts were great. nice having free laundry room.

how central it was and the facilities like the pool and the gym

pool was closed

no indoor pool or hot tub

rooftop pool

great location near the fox theatre. the gym and laundry room was a big plus.

the staff was amazing, loved the complimentary laundry services, nice location and comfy room accommodations

the bar and kitchen staff were hit hard last night

very nice facilities and lovely room. we loved the breakfast bar offered downstairs!

great location near the fox theatre. the gym and laundry room was a big plus.

in room full kitchen

great little bar and grille

the location was very good, the gym was as good or better than most hotel gyms, and it was all very clean and

turned out there was a bar across the road doing both

also no signs telling you where the bar was, restaurant was, (in the hotel next door

breakfast was shambolic

everything was excellent, including room service meal.

service, location, rooms, and views. good breakfast and dinners. room service.

very comfy bed and pillows. good gym.

great location. nice bar and outdoor patio. close to all the happenings in midtown atl.

ac in the room, used sex toys in the laundry, coins in the shower and toilet floor, dirty stained

was told to go to two different floors for laundry detergent where one whole machine was missing and the other

door knob was broken on the laundry door

very spacious with abundant closets, laundry closet, and generous kitchen

asked for towels 4 times eventually having to collect ourselves from the laundry

i liked best about this hotel are the laundry room, the bed, hot breakfast buffet and that it was located near

i tried calling for room service on 5/28/21 do to room being dirty no answer went down to the front desk on 5

when you have kids that really need to be posted i fill so bad my kids was looking forward to a great labor day

wish we could have used the 5th floor roof pool but it was too cold

the hotel location, room accommodations, pool area.

had dirty dishes in dishwasher, missing kitchen towels, not enough bath towels, a/c didn't cool tv room

breakfast was served on time and had a decent selection of food

bar in the lounge area was very limited, with not a lot to choose from

spacious and well-equipped rooms, good location, great gym, and breakfast

only one glass was in kitchen, the sugar/creamer containers were open-wrappers were both opened

we did not get into the hotel until midnight and was woken up by the laundry room and hotel staff laughing and

on-site laundry proved to be handy

the few anmenities that they do offer are extremely expensive: chips, bottled watter & soda $3; laundry is $3

the loud music from the bar close by

the breakfast had so may choices and all was great

laundry facilities are coin operated instead of complimentary

we needed to use the self serve laundry which was on our floor and it smelled like feces

had to wait until the laundry was completed to get towels the 2nd day of our stay

access to do the laundry was also a plus

was enough space for us (5) in the suite, clean, guest laundry, entrance of the georgia aquarium is 3 minutes

free laundry

laundry detergent need to buy

staff; front desk was very helpful; thank you for have laundry room that i used for free and without having to

the hotel has a gym and a laundry room

location, room was really spacious and had a nice size kitchen in it as well as a couch

service, everything took forever, laundry didnt get picked up ever, paid for wifi, had to walk out of breakfast

breakfast was fabulous

really enjoyed the room, the pool, the spa, the bar, and the location was excellent

the pool the gym the living room area nice

was not a jacuzzi and the massage services at the spa were only available by appointment before 5

the next morning order breakfast from room service qr code

the bar downstairs serves great drinks

the balcony views and pool were phenomenal

put my kids in one room and the sleeper sofa is disgusting and there are no extra

no room service

good size room, kitchen well equipped, very close to local cafes and restaurants . nice staff

outstanding, customer service - office staff and kitchen

could not find out how to turn off the light at the kitchenette and the sound of the refrigerator was annoying

there is kitchen and everything that i need in side

nice and big room. good and comfortable kitchen.

employees weren t as helpful as they could have been. laundry supply machine didn t work.

things are missing, like no water at all available (free or with charge), no plastic bag for laundry, etc

pool wasn't clean, didn't have do not disturb signs so housekeeping came in room to replace towels

the only thing that was a little lacking was the breakfast.

centrally located, clean and pet friendly

needed a laundry bag in the room and a bit of drawer space for clothes.

minimal laundry facilities and unhelpful receptionist

the bartender at the bar made amazing drinks and was very friendly

pool but not really the reason to use a hotel such as aloft, just very little bad with the

the room was clean and updated looking. the cool lighting was a hit with the kids.

arrived at 9:45am which is 15 minutes before you stop serving breakfast

room was clean, and pool was also clean

pool was the best thing - salt water, good temp and clean

gym, view, breakfast, bed, bath, very kind and helpful staff

room was a little small, pool was exercise-only and no hot tub as seems to be the norm in atlanta, sadly

cockroach in laundry room was so huge! outside pool was cold.

also, i had to get help with laundry because one of the machines stopped taking my quarters

also had a problem with the quest laundry

gym very complete and breakfast was included in my room rate

and gym were being retiled so we had to go across the street

no laundry facility i

the breakfast was horrible and hard, the staff never put my request in for some towels and laundry bags so the

was amazing the service and breakfast was great

wifi passcode didn t work. blood stain on comforter

breakfast was over too early

amenities like laundry to be available at all times

i guess laundry wasn t done, not sure

no extra pillows or blanket when asked for, was told there was a problem with laundry and there weren't any

pool is closed pending inspection (the city's fault), and the laundry machine was out of order (ok, it

have a laundry room but couldn't provide detergent for the 3 days i stayed there

rooms are spacious, with common laundry facilities too

do provide guest laundry, which i saw accidentally at one corner of 3f

free wifi is not good enough for professional purpose and good internet cost more than 60$ extra some

breakfast was excellent, but they only room service food was from ruth chris which was too expensive

the pool wasn't available

the room does not have a laundry room or a microwave in the room which sucked

room was literally located next to the laundry room so the hotel staff was noisy at night and early the next

wifi was very slow.

the pool area was also well organized and it had a chic style to it

great location, great facility. gym was awesome.

no laundry room had to ask for my room to be cleaned

one of the bath rags had stains that looked hard to remove from laundry

laundry wasn't available. so, caused problem for longer stay.

room, with every expected included (iron was a plus) best wifi connection i had in any hotel so far (it is good

do not recommend if u have a pet

location. amenities: nice laundry, pool, gym. staff was very nice.

breakfast could of been a little bigger for $15

the hotel has all you need, swimming pool, gym, places to relax and a bar

there was no room service.

the pool wasn t open

have been nice to know the laundry was closed

thank you for having a free laundry facility on site, which was a tremendous help

loved the bar and the pool/hot tub area!

restaurant was excellent the gym was very good the room very clean staff very friendly

the gym barely worked

it would be awesome if they had room service

no continental breakfast or coffee provided.

our bathroom was clogged and we tried going to the 24 hour gym that was closed around 9pm.

the breakfast was delicious and service was excellent.

the bar downstairs is a great way to start or end your evening

coach extremely uncomfortable. room service could be slightly lower price.

did not have breakfast at the hotel

price of room service

the margot bar an grill was awesome

nice pool & whirlpool & gym

laundry and garbage in the hallways and pot smokers outside everywhere

) and laundry bags in the hallway that i had to navigate every time i left my room

my only problem was no microwave in the room. i had to go in the kitchen.

too many little kids in the pool

very beautiful loved the view it was amazing. kids had fun i had fun great place to stay.

in the room telephones didn't work, no soap, plugs didn't work, left dirty laundry in the room, very small

needed laundry service - after breaking off holiday because of irma my wife and i were in need of clean

i really liked the gym there as well

all the kids groups

they charged me $10 for late check out

was on the floor with kids

cleanliness and cozy and the balcony and view was lovely! and appreciate the late check out

the spa was my favorite part deon was awesome

location, view, rooftop pool, staff members

no indoor pool

was poor in the room since the window didnt open and bathroom didnt have any exhaust fan; laundry system outdated

breakfast, nice staff

room was large and had everything i needed, but wifi was really bad at times

the gym/fitness area was not well maintained the staff was short and rude

variety of breakfast foods

had a sour smell, sink was clogged, laundry cart and basket of dirty laundry right outside hotel room for entire

there were no kids channels available on tv

view, super friendly staff, had a starbucks, a bar and two restaurants in the hotel, great location

of my absolute favorite hotels but when went the pool was closed and my kids wanted to swim other than that it

that it offered great views, staff was nice and that a bar was inside.

no-frills hampton inn, but 20th floor lounge and bar are wonderful

station to go to downtown by metro and it is also walking distance from various restaurants and bar for the

good location, clean rooms, good wifi.

the kitchen staff did there best with no food supplies

the included breakfast was very good with many different varieties to choose from

the breakfast and laundry

the lights panels dirty, soap suds coming from under sink, the refrigerator was hard to open, room service took

people (all with reservations) were hoarded into the hotels tiny lobby mezzanine and gym area for hours

no wifi on room, next access point was too far away

the kitchen staff were so nice

my laundry was not delivered on the day they said (clearly the forgot) because following morning at 6

location to event was the best, good food at bar and restaurant.

of the staff was nice, they had lots of complimentary items drinks and candy and the room service was excellent

bed was awesome as well as the towels. loved the room service.

we were excited as the kids weren’t aware that i booked a hotel room in the city

bed was not comfy i was in the room right next door to the gym what a nightmare the room was much smaller than

very efficient facilitated early check in courteous walter - disposition exceptional - recommendations for dining

had to get inside to adjust, which poses a risk of being scalded -placement of toilet paper bar -fitness room

our room was adjacent the gym and the noise of someone on the treadmill was almost unbearable!

wouldn’t stay at this courtyard never again i took my kids with me it was so embarrassing people was out front

cleanliness, laundry, food

room service attendant forged my signature and altered my receipt to give herself a $7 tip when i

no late night room service

free drinks when arrived and early check in.

the food at glenn's kitchen was amazing and delicious every time we ate there

they assited with our laundry and when we fell ill they were very accommodating

the laundry was affordable and convenient

tish and brandin very unrofessional no washcloths was in the rooms had to call several times for laundry i talked

self service laundry was very cheap (surprised it was only 75 cents for a

no soap in the laundry

i found the laundry cart so got my own replacement towels after the second day (they don't dry really well

is no parking lot and you charge me extra 100$ i don t know why my pet fee was 150$ and my car was 150 fot 3

also, they do have a small kitchen with all necessary appliances in the room if you want to cook

great breakfast. nice, clean room. full kitchen

24 hours gym is a perk

we were not even able to access the the room until after 7:00 because the laundry was not available and

it would have been nice upon check-in to receive written information about happy hour, pool info, laundry,

the breakfast was more than expected. very good

the pool water was freezing. didn't get to enjoy.

the pool doors not being open like the pictures. it was super hot

was suggested by booking for families but i didn't think that the hotel is kids friendly

my kids were hungry after dinner and i asked about a vending machine or gift shop to purchase a small

staff efficient & friendly. bar staff & food prompt & excellent.

room service; restaurant doesn t serve real food monday-friday after 10:30am; a lot of homeless

the cookies and hot chocolate in the lobby were a daily highlight for our kids

only one kitchen chair, only one bath robe.

loved being in the city. liked having a bar and grill near by. the room had lots of space.

i couldn t find the pool

had a kitchen and balcony, loved it!!!

restaurants and bar were not functioning

the charges for pet, parking, room, smell in a non-smoking room

the amenities (free wifi/complimentary breakfast) were some of the best i've enjoyed at any hotel

the amenities and the room including daily breakfast. cleanliness.

it as very nice,had everything, and the breakfast was outstanding!!

breakfast was fabulous

spacious suites good location great breakfast ab has laundry facilities

and charged 20 for incidentals, ive given 120 in deposits dont have back yet, even though no gym or breakfast

the living room and bed separate for kids to sleep on pull out couch

our wifi didn t work or at least we couldn t connect but we were okay without having wifi just a

i loved the singing from the ladies working breakfast

laundry facility

i placed the towels outside of the door with full intent of taking them to the laundry room or front desk to

the room is not clean. laundry machine is dirty.

i placed the towels outside of the door with full intent of taking them to the laundry room or front desk to

wifi good

laundry, and a pool

desk ran out of towels and we had to wait until laundry was finish

go down to front desk and staff take me to the laundry room to get the sheets

dirty laundry in the closet

laundry room at the facility but we managed to get volleyball gear cleaned for repetitive

supplied with all of the amenities it should of had upon arrival such as the do not disturb sign, laundry bags

pet friendly

enjoy using the gym while traveling

cons: noisy at night (may have just been our room on level below lobby next to kitchen even with closed hall

we really liked that the hotel was pet friendly

i didn't like the fact that they didn't have coins for the laundry machine

i should of got a discount or something hire me for the laundry room

the laundry room was very convenient because it accepts payment through your phone, so you don t need

however, no bath mat, light by bed burned out, no laundry bag in closet

parking was easy, staffing was great, close to the places we needed to go to for the weekend .

our room was located opposite the laundry room, and when we approached the elevator, we saw the source of the

to do laundry

staff very helpful and personable, clean even though older building, laundry access was very helpful as well

friendly staff, fresh cookies & diffused water in lobby, spacious room, easily accessible laundry, nice breakfast

laundry room has old and ugly washer and dryer and they are also dirty

lack of security, parking lot unsecured,inappropriate behavior from the staff.

the room was well appointed. free parking, pet friendly and free breakfast.

the room/suite was spacious. parking was convenient.

one on duty, manager sd she would give points for my inconvenience that did not happen, plug in kitchen didn't

kitchen floor, bathroom floor and plastic shower enclosure screamed 90's

provide free laundry, which is nice

staff was responsive--albeit belatedly-- to our problem with laundry machines--see below

free laundry

location, free parking, breakfast, free laundry.

laundry room machines were tiny and only semi-functional

laundry room close to restaurants and freeway

the laundry and fitness room were a plus

and some of the staff was nice and the breakfast was good

only ice maker was located on the first floor, gym was tiny.

complimentary breakfast provided enough space to eat away from others that were serving themselves

pool closed

the fact that it had a pool and a gym

breakfast was good, staff was really nice, and my room actually exceeded my expectations.

room was a good size room with a nice kitchen

enjoyed having the kitchen, it was a plus

laundry in the open - should have it inside a room

was what i expected from an inn full kitchen, spacious; in short, ideal for a stay working at nearby emory

room was a lot larger than the standard rooms in modern hotels and had a separate kind of a kitchen room with

wifi weak even in the lobby, had to use phone hot spot

strong wifi and very friendly staff.

the only real downside was the laundry - there is no washing machine and the laundry offered was incredibly

free parking, free breakfast, free laundry, and free beer!

friendly staff, decent breakfast, wifi worked well.

the breakfast was good & i've always liked the buckhead area.

the breakfast, small apartment feel, lounge areas, gym is good for getting the body moving, the pool was clean

a meeting place for coffee or a lounge, so doesn t really work for the servers either as the kitchen seems

hotel i expect better service, competent and helpful staff, and better access to restaurants and bars

they suggested we order room service

by the pool was very slow, drink were subpar, food was amazing

the noon check out time makes it most appealing to me. the gym was fantastic as was the staff.

kids would have preferred an outside pool, but inside was very nice to have

the room was nicely cleaned and so was the gym

very clean has a gym and hot breakfast and coffee all day

to go breakfast was awesome, staff was friendly, the room was clean, the pool was open, and parking was free

everything except the breakfast. not mush to choose from.

girls loved the pool

room did not have a bathtub, and the pool wasn't open

no bar or restaurant open during stay at night

the room and pool

those two were fantastic, the bar staff and and hours of operation was just terrible the shuttle service does

handle was broken, staff didn t take out laundry, or bring laundry, staff didn t take out trash, room was

no laundry in the hotel

laundry service didn't clean my clothes

i like everything free breakfast nice and clean room friendly staff.

no indoor pool

didn t seem to care about my needs for the laundry facility ended up having to go to a laundromat

the pet

is ideal if you are visiting atlanta with kids, as many attractions are within 5-10 miles

parking fee ud83eudd10, pool was closed

were a good size and plenty of room with 2 young kids

room located by laundry room could hear all during the day

bed was ok and the carpet was ok, the hallways were dim, laundry carts were left in the hallway all three days

pay extra for high speed wifi

great hotel, great location. the gym is very nice and the common areas are top notch.

expensive. no free breakfast. no wifi password given when checking in.

was a lot of kids running around

parking garage is a tight fit, coffee maker in room didn t work, wifi was horrible

the gym was surprisingly well equipped, the pool area was a bit dated but clean

nothing other than being cold while at bar downstairs from air coming through front hotel doors.

customer service, cleanliness, live entertainment, the breakfast was awesome, the breakfast manger was amazing

outdoor pool

breakfast time was abbreviated (shortened) due to fathers day brunch

we celebrated new years eve the hotel food was awesome we had dinner as well as breakfast

however, the next morning, i had breakfast downstairs in the restaurant in the hotel, but still was done before

my spa treatment was the very best experience ever

and carpets stained and unclean, breakfast area unclean, dirty laundry left in halls overnight, no hot water

the staff at the front desk was never around to get a simple wash cloth i had to wait till laundry was done ud

of course pool and fitness room were still closed

wifi speed could have been better

that you had to pay for free wifi. that's the big problem.

loved the key-card access laundry for guests (machines were clean which was a nice change)

the indoor pool was great

didn't know kitchen wasn't open

i had to pay almost 60$ for cereal and milk and fruit for my kids

the breakfast and bar facilities we moderate

had laundry available for guest, but no way to get change to run the laundry machines

the only major issue i had was with the guest laundry which was disgusting

ice machine, and the laundry machine (dryer specifically) were not functional and the staff didn't seem to know

they didn t have change for laundry

room service available