could not do our laundry on site and were told it s been broken since november

be changed when my kids were playing video games and because it was super loud they could play, laundry was

the pool was closed and that was super disappointing as well- may have been a covid thing

breakfast

wifi went out and they didn t know when it was coming back up

swimming pool was inviting and clean, the fitness & laundry rooms were a nice touch and the whole facility was

the guest laundry worked great

laundry room and vending machines handy

the room, the inside of hotel, the outside of hotel, and even around the pool was very clean and neat

there was no scrambled eggs for my kids

much appreciate the stellar customer service to help my family get an early check in after a poor experience at

very clean facility, loved the breakfast!

hotel room had lots of towels and a bathtub/shower. parking was free.

we were thee for a baseball trip and when we would return the staff would ask how our kids played and seemed

the various breakfast choices

when i went to do a load of laundry i get up to the laundry room with all my stuff to find out that they only

check in was very simple, laundry was the cheapest i've seen at $1

vending machines, only one set of washer/dryer which made it difficult for sports teams to do laundry

parking off to the side on a rainy day was a little inconvenient but had a drop off which will work

the parking is probably the biggest issue

we didn't have access to the pool

pool not open. not much on continental ..

breakfast quiche was great & different

breakfast was very nice

didn't like that the pool wasn't opened because the kids wanted to swim but other than that, everything was nice

the location of the property was great. having the ability to do laundry was a bonus.

was broke, sleeper sofa was terrible, car was broken into in parking lot, elevator didn t work, laundry machines

the laundry room only had one workable washer

laundry facility did not have enough washers & dryers

breakfast was nice, laundry facilities were great.

friendly staff, on site laundry room with vending food and drink machines available

and we had a fiasco with the laundry room, the door would not unlock with the clothes locked inside the laundry

laundry facilities were reasonably priced and easy to use

plenty of convenient parking

provide faster wifi for free

laundry equipment, bugs and bed covers replaced with cigarette burns and whennu alert the staff

quiet place, clean, friendly staff, laundry onsite

the change machine, in the laundry facility, was out of order, and so are most of the drink machines

there isn't a way to attain more coins in the laundry room

room had a mini kitchen, clean room and facilities, excellent staff,and great location.

typically i m the only one sensitive to laundry detergents but my hubby was itching too

2 room suites were nice and having a laundry on site. great happy hour and breakfast also.

shuttle up to 10 km radius free

fairly good gym which i used once on my trip

foyer & dining areas *indoor pool & gym were clean *friendly and helpful staff *convenient snack shop in welcome

breakfast was good, nice variety

the gym was great i made use of it each day and as a super bonus, it had some weighing scales too which

24 hrs in advance you have to get your own clean towels dogs barking in some rooms small swimming pool only

didn't have breakfast,stayed away.coronavirus restrictions.

also they re pet friendly and my little four pound poodle travel companion was with me

the breakfast was delicious too

loved that this room had kitchen and loved that this hotel had food for us from 5-7

the floor in the kitchen area of the suite was sticky

i could understand a deposit but not $75 non refundable for having a pet

the pool and putting green were very nice

was very dissatisfied overall. the pool is closed and an eye sore.

cleanliness comfort breakfast offerings/variety efficiency of check in

the gym was bad it didn't work i didn't like it .

they advertised a pool no water in pool

great service, breakfast, clean - close to mall, stores, restaurants, interstate i-75

i had to go to wash room for more towels in which the young lady was very helpful who work the laundry room,

nice pool and a very nice restaurant/bar area

helped with early check in, two adjacent rooms, and one handicap room

clean looking forward to enjoying pool next visit. i hope it is heated.

terrible desk service , couldn't accommodate early check in , very rude

the pools closed and they didn t have laundry soap for the guest laundry.

the laundry room didn't have any working machines

was not happy with the pool wish it was better

clerk at check in and put was exception had a great breakfast and the bed was so comfy i was almost late getting

the pool wasn't open and it was memorial day weekend

i could not find one in the immediate area and ended up using the one in the laundry room

there is absolutely no television t o watch, a mountain of garbage piling up in the back of the parking lot and

the wifi didn't work, cable didn't work, coffee machine was nasty

also upon arrival there was a woman being arrested by police in the parking lot

understand it was a new hotel but the pantry could ve been field with better amenities, such as laundry soap

the mini kitchenthe large showerfree parkingnew carpet smell

even for a pet friendly hotel, it was relatively quiet

new, the room was wonderful, loved the mini kitchen

our suite was well equipped with a small kitchen area with a small 2 burner cooktop, a fill size fridge, a

there was not a restraunt or bar and no laundry

washer and dryer are super crappy just go to laundry mat the gentleman who argued with ripped his name tag off

it was clean, friendly staff, comfortable rooms, convenient and a very nice breakfast.

it was clean, pool was open!

we cleaned the pool ourselves on a couple days

have one washer and dryer and we were in the area for baseball and there was a massive line to do laundry

clean. friendly staff. great gathering area. pool.

much of a restaurant / bar and the prices were way too high for that area

seem like there was a full restaurant (it's not, it's like a bistro with a few menu options) and room service

the pool was drained. not enough parking in their lot.

breakfast included fresh eggs, waffles, pastries, and various breakfast beverages, to mention a few

$100 pet fee is exorbitant. would like more fruit at breakfast.

there was a fully stocked kitchen with full size appliances

was nice to have 2 separate bedrooms, and the kids thought it was pretty cool that we had 3 tvs

having a kitchen with fridge can be handy for cold drinks very nice hotel for small family trips rooms are

the wifi was

fitness center had only 3 machines

the staff was verry helpful and breakfast was good start to the day

convenient parking, breakfast was good, clean.

breakfast ended too early. we missed it

race cars in the parking lot and before daylight the loudest banging no one could sleep in the laundry room then

reservations for king bed no smoking

maybe more parking

it's under construction right now, and there is not enough parking.

sheet had a tear just as you pulled back the top blanket,outside the room was trash everywhere,no parking did

only complaint i had was the room we had was across from the staff laundry

clean lobby and laundry room

floor going to the laundry room the hallway was bad like others was smoking something else and the room tv or

wifi

planet fitness gym right next door

1 staff said my kids were not allowed in the gym with me exercising respectfully on their walk/run machines

pool was cold

the hot breakfast. i haven't seen that in a while

gym was useful

up grade on the breakfast.

laundry was nice. place was clean

the laundry

laundry room ran out of soap so we couldn t do our washing!

breakfast was excellent with a lot of variety and a very nice eating area

parking felt safe no matter the time you arrived back at the hotel morning, afternoon or late

could not get them to complete my laundry for three days and then instead of apologizing they just argued and

lighting in the parking lots

my husband and i both need a bit of caffeine before dressing for breakfast

limited parking

allowed early check in for our group

lots of families needing to use laundry facilities and there was one washer and dryer for the entire facility

bummed the pool wasn t open. it was very warm while we were there.

great pity the hotel did not keep pool open; as it happened, it was 70deg

breakfast was a little spartan.

location, clean and new facility, comfortable bed, warm breakfast especially egg white & vegetable, and friendly

need a chair in laundry room

easy parking

the breakfast needed to have some more choices

the drive way in and the parking was tight and

tricky ramp to enter parking lot.

the laundry was not working.

put me in a smoking room

parking is very tight

bed and pillows very comfortable the breakfast was lacking the eggs were sitting in water and the sausage the

was an incredibly pet friendly property and we were able to find a parking spot right near the back door

asked for an extra blanket at the office and was told to go to the laundry room and ask, but never found a

the laundry room

laundry room was not working ud83dude15 and they offered no alternative for me to wash my uniforms

t do laundry

they had a laundry on site and a really nice little outdoor pool my kids loved

the use of the laundry room price was expensive

parking was available

the pool had not been cleaned

thought the pool was open ( was not told otherwise) need handrails in the shower

the parking lot was very tight.

the location and price were good. the laundry facilities were good.

my wife was also trying to do some laundry, and had trouble because the staffer was going to have to unlock

my room was located under perhaps the laundry room because it sounded like someone was working above us

wifi

convenient to interstate and okay for one overnight stay. pet friendly!

had to leave and we had too much traffic when the only person going in and out was myself doing laundry

breakfast was minimal, but ok. king mattress felt really good.

i pull up by myself to check in and the parking lot is full of 18 wheelers

clean, comfortable bedding, acceptable amenities inside the room, quiet at night, breakfast was good

breakfast was adequate and good variety

laundry room was not working

swimming pool was broken and the laundry facilities were broken also

breakfast, we worked at the operation christmas child warehouse

pool was

the kids wish they had an inside pool as well

wish it had bigger pool space and laundry facility

there is no laundry facility. there is a parking fee, even if you don t park valet.

we loved to sit outside and drink coffee with an early morning view of the golf course

and a good spa will do the rest of a job: sauna, massage, closed pool, jacuzzi

the pool was not working. big disappointment

and fruit fly infestation room wasn't clean towels thrown on top of rack instead of folded laundry room filthy

i wish the continental breakfast would have had more items.

place was very clean and pet friendly

parking

people being loud. washing machine broke. wifi sucked.

tv didn't work and there was a stain on the sofa. very noisy. not enough parking

staff was friendly and breakfast was well managed with the crowd

pool and pool area were closed

pool wasnt open and it was memorial day weekend

and foremost all the employees from the front desk, housekeeping management, breakfast manager to every other

great breakfast

the housekeeping staff were loud each morning as our room was across from the hotel laundry room

but i would suggest a laundry area (washer/dryer) for ball tournaments that would have been helpful

room was right next to the laundry and the workers were loud

house keeping never cleaned the room, tv didn t work very well, no laundry on site.

no laundry. charge for breakfast

ongoing renovations and the vending machine on property was out of order whole stay; ice/vending/laundry room

changes in the breakfast menuo.

of the covid-19 virus we did have breakfast there not sure if it was offered but the stay and room was very nice

breakfast, not a great variety but adequate comfortable room, layout very good key was not

discover alot of guest smoking marijuana (very loudly fumes)

there being a in house laundry was 1 of the main reason i choose staying

the laundry was located convently

no breakfast because of covid , great location

wifi wasn t that good for my boyfriends ps4 and they didn t have breakfast, but that was

the parking lot was small

no laundry facilities!!!

they always had laundry rooms to do my sons uniform when dirty but this site didn t have so i was very

laundry for guest to use

i got the room right next to the laundry chute, and the door was slamming over and over all morning during

laundry facility important to us.

people hanging outside smoking weed with laundry hanging on balconies.

pet friendly.

hot water ; bugs no breakfast ; noisy outside room staff rude and tried to charge me 100 pet fee after left even

immediately after my dog started vomiting from wet fresh sprayed pesticide after charging a $60 pet fee for my

wifi works, the front desk staff is friendly and patient

laundry has only 1 washer and dryer

breakfast was great with l nice variety to choose from, staff was exceptional , very helpful and

everyone was very friendly, and the breakfast was great

location and breakfast especially cinnamon rolls

the gym didn t have much to workout with, just a few treadmills

informed manager only here for one night, had to get rude but finally he walked to laundry and provided a

the wash center or laundry room needs to be updated

ac, the staff marking the elevators out of order so they could exclusively use them to move laundry around,

laundry required quarters which were hard to obtain

pet friendly

great staff. laundry on site and great coffee.

it was loud as they put me next to the laundry room despite asking for quiet room

the laundry only accepted quarters with a total of 28 of them required for the washing machine and

also, i was happy to find laundry facilities there since i got stuck in a rainstorm but the machines take $3

the laundry was also out of order

the hotel, like any other hotel,) and was told by the lady security guard i needed to park in the parking lot

people doing drugs in the parking lot, couldn t even check in, very dangerous location

customer service the rooms, prices no cable no wifi bathroom's just everything i could go on and

not breakfast, not clean, a whole in the bathroom

was no breakfast as advertised and the rooms were horrible very gross and they required a 30 dollar cash

breakfast

they given me a smoking room

not to many choices for breakfast

laundry facilities had a huge hole in the wall

the laundry room has one washer and dryer for the whole building

laundry room needs to be some were else and laundry staff and cleaning equipment in the way of

several meetings due to being promised laundry key yet i am still waiting on day three for laundry i have been

do not replace your linen unless your bring your dirty linen downstairs, they don t provided a laundry bag to

needed, from breakfast to laundry room was available

but they really need to update their laundry room machines

reasonably goof facilities - indoor pool, gym, laundry room

i liked the guest laundry facilities

laundry facilities were also located in the building where we could wait in the room while the

everything is cool here. just missing the breakfast and laundry

hallways and bedroom laundry room was really dirty, real mess bathroom with broken devices soiled towels heater

there is no meat with breakfast and laundry area is very sketch

wish they had breakfast and laundry on site as advertised

dirty laundry left in bathroom

hotel and at that area just use a good delivery system and do not eat at the 24/7 dinner in the parking lot we

kids allowed to run and scream down the halls after 10p

the gym could be a little better with better machines

thing i didn't like, no wifi service and it took forever to figure it out online so i just didn't worry about

parking

the front desk was kind and the laundry room was a great bonus

room was nice and i am happy they had laundry service (washer and dryer) available for guests

laundry was good, used it twice

the guest laundry room was spacious and the price to wash and dry was the best price i've seen anywhere

laundry available on third floor

only thing was the dryer in the laundry room didn't dry good but other than that

tabitha help me get my laundry done properly

minutes away from all the attractions i was in town for, and unlike the other hotels, had free parking

the only improvement i can recommend is that pool probably needs renovated

price and pool area wasn t open.

the crew who are doing the room cleaning and laundry a big pay raise, they are doing an awesome job

room was spacious. great amenities. nice/large laundry area.

the laundry person was a saint

nice accomodations with laundry facilities

had to wait for the one staff member to be done with laundry before checking me in

room service!

shuttle from hotel got us there but due to long rain delay, was unavailable to pick us back up

the house keeping manger banged on my door told me to shut of kids up and that all he was saying g and pushed

we went to a braves game: the shuttle is a too small to take many fans @ a time [and there is only 1 shuttle]

the pool water and jacuzzi were incredible

isn't eye pleasing and could use a complete facelift/renovations on the outside buildings and parking lot

poor wifi connection poor cable service

deluxe room was nice wifi was free and worked pretty well

cons: wifi was jammed up the whole time, cable tv was staticky on every

quiet. rooms had microwave, and fridge, adequate parking. the room was clean.

trash in parking lot

everything! way too much going on in and around the parking lot.

there were a lot of people hanging out in the parking lot late at night, making it uncomfortable to walk our

homeless people in the parking lot.

i also liked that the pet fee was only $10 per day which isn t bad at all

complementary laundry

in the lobby is complimentary coffee, and you're able to purchase chips, ice cream,frozen meals, laundry products

common areas could use some cleaning like the laundry and the gym floor

there is a free gym and laundry room area as well you just need

complementary laundry use

went to work and turned my sheets to laundry was advised that she would put sheets on bed when she was finish

early check in

we were down where the laundry room was

i liked the check in lady, she was very helpful. the breakfast was excellent.

very clean, the underground parking was a big plus

pool was small and it closes at 10 pm and especially the summer months people just may have

were very upset at how cold the pool was

noise level, laundry was out of order

laundry powder go a number of days in your wee shop attached to the reception area luckly a friend

, charged for parking per night , security deposit per night , no breakfast, no wifi , no pool , laundry room

laundry room was unavailable due to some delivery issue that had nothing to do with customer

laundry service is just for dry cleaning. hotel breakfasts use to be free

the laundry was broken

he told us to go to the laundry room and ask the cleaning lady to give us what we needed

i don't know what is use to do laundry, but the washcloths wasn't clean

i like the surroundings and near food places and laundry mat

no towels or anything had to go get them from the laundry room ourselves

parking is free (so many hotels charge daily rates), it is clean with all facilities for a

better room service

the bar in the hotel was closed and we were looking forward to that at the hotel

tub had a ring around it , it was dirty the pool didn t not have heat or lights and was very

room service for breakfast

staff, room preparation, no laundry bag, no toilet paper

there was a leak in the laundry room with dirty brown water all over the floor.

in room but we told front desk before we left, would love to had a closet bar to hang clothes, no laundry

of facilities that were very useful like business centre, 24hr sundries shop, pool and guest laundry

laundry room had a leak

it did have a pool, gym, and laundry room

the staff was very plesant and the best perk was laundry on site

shares a parking lot with papadeaux's!

the room was a nice size as well with full kitchen

gym door stayed lock

they claimed to provide laundry service but actually not.

laundry facilities were outside with no seating to wait for laundry

breakfast is available daily

pool for kids and beds were comfortable

the pool was opened, the rooms don t look nothing like the pictures

however, we had to change rooms due to the fact we are right below the bar on the fourth floor

breakfast was good

the complimentary made to order breakfast was the cherry on top

breakfast was appalling

breakfast was well made and service in the skyline. grill was very good.

parking was small

did not realize it was pet friendly woke up to a barking dog

wifi could have been better

loved the pool

charge for pet

but they only gave me $6 to use at the facility laundry area to wash my clothes

room service available, food is a bit expensive, so we skipped it

to long to check in, groups with kids letting them run free,the adults breakfast prices. to high

to long to check in, groups with kids letting them run free,the adults breakfast prices. to high

having to pay the wifi.

there was absolutely no one in the front desk, the front office, the laundry facilities, which was wide, open

breakfast was great with lots of choices both hot and cold

very clean and roomy! very close to the volleyball tourney! breakfast opened early and was good!

the pool was so dirty

room able to cook for my autistic son only eats certain foods, super clean loved indoor pool

laundry room dryer does perform well with heavier fabric clothes like jeans.

wasn’t much i didn’t like however there were kids running and playing through the night the hotel staff

indoor pool was a little small but still nice to have that option especially for smaller kids

close walk to truist park and nice gym.

i slept well and even had a nice complimentary breakfast the next morning

kids had alot of fun wish we could have stayed longer

super nice staff and great breakfast

location to the galleria area. within walking distance of truist park. kitchen area was nice.

kids loved the pool and everything else

location and a full kitchen.

we absolutely loved these extra touches and the emphasis on our kids

first 3 drinks i ordered they were out of and a pop-up canopy the staff set up for an outside bar ended up on

room service options were a little underwhelming, especially for the kids

floor staff at the bar was extremely helpful in getting us sandwiches when the kitchen was starting to close at

room service came into our room at 8am. the did knock but we were asleep. 8am is way to early.

breakfast was great and the staff super friendly

horrible coffee, small tv, small and dark parking lot

the pool could use a better cleaning or filters changed, water was dingy

the breakfast was amazing

kitchen staff very friendly, front desk staff very friendly.

charge for the guest laundry

need more running machines at the gym

mention of pool and gym being closed on booking or hotel website

affordable , clean , room was spacious and i loved the kitchenette

in the kitchen & living room

can do laundry for a low price

tide pods for laundry could be a little bigger for the amount we pay

room was large, clean and tidy with option to cook (bring your own utensils), laundry facility and complimentary

ferry rd, hidden behind exon sta nobody in check-in, wait for guy on 3rd floor hauling dirty laundry down, no

laundry room was nice

machine in laundry area ate my money

also a laundry facility

to the ball park, laundry facilities on site, clean and tidy, someone available to check in after hours with

the staffs kindness, the location & the kitchen ette.

there was obviously a cat that had been staying in the room, i should have been told it was a pet friendly room

there could have been a better selection of items, for example the hotel was out of laundry detergent

there was multiple lady bugs in my room, being next to laundry room was annoying as well considering the walls

fitness room ...didn't have any machines. had to go to a local gym instead.

the gym was clean and well maintained and had the essential equipment

great room, good breakfast, clean, perfect location near the ballpark

there s also a free shuttle within a 3 mile radius

convenient. nice clean comfortable rooms. nice breakfast and nice exercise room

a better return times back on shuttle from baseball games

the free breakfast was great

close to sun trust field with a shuttle running both ways

was surprised to see that this hyatt didn t have a laundry room

laundry service in the hotel would have been even much better

needed a laundry room.

s no laundry

no indoor pool. no place for smokers

the laundry facility was down, so we couldn t wash our clothes, as needed

the hotel is listed as pet friendly but there was no good area to walk my dog

gym equipment (treadmills) not working.

were constant leaks one in my room twice in the gym wi-fi was never working and i was there for a week

i was never informed of the pet fee or that canary fee

close to truist park. beds were comfortable but the scent from laundry soap was to strong.

i enjoyed the sauna and gym

great breakfast and nice bar for a nightcap

the food at the bar and the breakfast was a bit pricey but convenient for just hanging out!

the pool/gym facilities were amazing!! i felt like i was at a fancy spa.

t come to our room a couple days, you now have to pay daily parking fees, they say they have laundry

liked the size of the room and the laundry facility

the decor is nice and the indoor pool.

free parking (and plenty of it) and wifi

loved the pools, nice gym and impressed with

laundry room was out of order

also there was no way to make change for the laundry

the staff didn't have basic knowledge of the laundry area cost or what floor it was on.

breakfast attendant very nice and helpful.

smell the tv didn t work the pool was closed and no room service the booking

the pillows were too soft & there was no laundry bag inside of room

issue was that the kitchen staff didn t show for work so was may able to have food before our concert

great breakfast...wonderful bar and managers reception!

the bed food room service

breakfast was horrible and couldn t enjoy the pool because of the kids but overall everything else was awesome