we were surprised how expensive it was to do a load of laundry.

clean rooms, laundry and new bathroom

the property was being upgraded and all very clean and well run. i liked the laundry facility.

laundry facilities handy on trip (coin op washer and dryer)

afternoon tea was lovely. laundry facilities available. we got a cheaper rate too.

of room - a better placed mirror (too dark) and table and/or drawers for getting ready dirty laundry left for

stayed in room 30 and directly below my window all night cages of laundry were being dragged around outside

delay in laundry turn around time - was in fact greater than promised 24 hour service

laundry service - clothes were laundered but returned un-ironed and creased.

laundry service and a team from housekeeping that keep the hotel spotless

went that little bit further than expected particularly with laundry

easy to find plenty of parking great food and friendly staff

the wifi was able to be connected to

about the hotel was lovely fantasticly run the staff where lovely and friendly and the restaurant bar was lovely

wifi could have been a little quicker but thatsd neither here nor there

the room we had was very hot (think it may of been above kitchen or laundry

parking although free finding a space a little awkward however this could be due to the sea shanty

some of the food options were not as good as they could be in pub and room service

room service couldn't fault an amazing place to stay

wifi is excellent, robes and slippers are provided, towels are soft and plentiful, water is warm

they also offered laundry, traditional breakfast, and the wonderful company of the locals

could not connect to the free wifi on my last stay

great staff welcoming amazing food good location good breakfast

we enjoyed drinks in the bar and were served a delicious breakfast

staff were great, even let us have breakfast in bed :) value for money, would definitely stay again

big parking, laundry room

slightly tired pool v expensive bar

but, the kids slept great so it must just be that particular bed

staff went above and beyond, breakfast was delicious as was dinner

would have been nice to have had a bar to sit at or around

the corridors were cluttered and the guest laundry facility really was a disgrace unless they had just left

great breakfast, handy guest laundry room.

also next to laundry room for any guests

the breakfast and bar meals were excellent and there was an efficient and cheap laundry service

there were damp patches on the wall from the adjacent laundry room

we may have been over some laundry room or similar as radiator was off whole time and november stay

staff and free parking

comfortable bed and gorgeous bathroom on the same corridor as gym and pool which were perfect after a long day

it's adults only

lovely breakfast. location was fine brilliant taxi service. nice walk into town.

the valet parking arrangements worked well

valet parking works a treat

bar area no atmosphere, and you had to use the same steps

no mobile signal. terrible wifi.

staff lovely and room service very fast on every occasion

we had dinner, breakfast and room service and the food and drinks were all top class

there is car parking but it is in the public car park, a 5 minute walk away

breakfast was excellent

the breakfast was well executed ,well presented & fullsome

in either the main council parking (5 min walk), or the limited space car park 1 min away (with ev charger)

paint all chipped off around door, directly opposite laundry room so noise from staff early in the day

bar manager in the evening friendly and chatty

bed was comfy the shower was lovely the settees in the bar were comfy the view from the bar was a

no air conditioning, basic amenities. wifi and smart tv not working

arrived late and the bar staff were so kind and accommodating,

could be a little slow at times, particularly breakfast, but this wasn't a problem as we weren't in a rush

great breakfast great location

live music in the bar is a fun added touch as is the secret cinema with fully reclining seats

and room furnishings were lovely, bed was very comfy, location and the restaurant and bar (both upstairs and

not always someone sitting at the front desk but you can walk over to the bar area and easily find a staff

i didn t like the room cleaning and also the facility doesn t have laundry service.

sometimes an littered with laundry bags, and food deliveries at back

location and the hotel was extremely clean and modern, the pool was very good and so were the meals

kids had their own rooms which meant we could stretch out and felt very comfortable

has a adults only time session but there was kids swimming lesson on during that time

noisy on an inland room with laundry/ kitchen when window open

no laundry room

minor thing: we were envouraged to book a time for breakfast, i d prefer to come down when i m ready

the spa facilities were a bit disappointing

good wifi, lovely pool and sauna. spacious restaurants.

the room was very small and situated at the rear of the hotel above the laundry room

no safety box , no laundry bag

breakfast was wonderful. laundry service not good. staff very friendly and polite.

laundry service. i do not feel it was done by a professional.

we were refunded dirty laundry in the fortified

the buffet breakfast was well cooked

were friendly and very helpful, room was clean and comfortable with fast wifi and free parking

the old clock golf is now an

were friendly and very helpful, room was clean and comfortable with fast wifi and free parking

plenty of onsite parking

i asked for some and was told the laundry hadn t delivered them

the night we stayed there was only wifi in the main building and the cold tap in the washbasin wasn't working

parking was very tight.

also no working wifi but nice to switch

wasn't picked up at all and told was storm damaged router one to weeks prior to our visit but the wifi was

dirty laundry stored in front of my room was absolutely disgusting and smelly

pile of laundry in corridor

food is great good room service will 100% going back many

room was warm and comfy, nice pizza through room service

about the place was welcoming, very friendly staff plenty of free car parking great service at

the only small negative is the parking.

to be a full pet friendly hotel, i would have liked small pets to be allowed with you in the room, so take note

breakfast and dinner included in the stay are delicious beyond expectations

enough parking space

was excellent both at breakfast and dinner which we had there

dirty laundry in the hallways a lot of the time

very appreciated guest laundry room in hotel

not really a spa at all, more a leisure centre for kids

very friendly, food excellent, bar service very good

room service though was great

we arrived to the hall outside our room covered in dirty laundry and just a general mess

wifi was not the

indoor pool was hardly used so it was like having our own private pool which was lovely for an evening and

pool/spa not repaired since last winter

i loved the fact the kids had a separate room they loved it

the bedroom look over there laundry.we ask for a quick room but very noisy.

little bit noisy out back of hotel when staff coming and going end of evening / in morning with laundry

but still very expensive), was not brilliant - very noisy (being at the back of the hotel) - laundry trolleys

we had a view of the laundry room a big white wall felt like we were in prison, could hear water gushing from

room was above the staff laundry/working area so we did hear a fair bit of noise but it wasnt awful and didnt

delicious meals, awesome kids' activities, laundry facilities, and a fantastic pool with jacuzzi

we made use of the swimming pool, sauna and laundry room

we especially loved and appreciated the free guest laundry, including detergent (one machine, one dryer)

friendly reception staff. laundry facility.

there was also a laundry room which from a mums point of view was a bonus

smoke alarm coming on whilst sleeping breakfast needed hash browns and the beacon was slightly over

bar staff were great

loved this hotel, can t fault it great room with amazing views of tolcarne beach, fantastic breakfast menu

bonus, the kids' playroom is the best i've ever seen at any hotel (and one of the only)

the staff were exceptionally friendly, ms at reception was kind and helpful and izzy behind the bar gave us

needed to leave to play golf at 8

compliment to the chef and kitchen team

the advert on booking.com is misleading. it lists room service as a facility and there was none.

in was very hurried and information sheet with wifi details not given

amazing view, epic location, friendly reception and bar team

easy check in, free parking, very comfortable room, good free wifi

no spa out of order

tv was bit small .wifi could be extend to rooms .

no wifi in room

could of been slightly bigger and a bigger tv more coffee sachet plus did not like the fact room service came

bit noisy early in the morning by the laundry cupboard but did not spoil our stay

laundry room (4 a wash, 1 tumble

after the first night, some of our laundry disappeared and never resurfaced

but it was a nice welcome thank you good to find help- yourself laundry

lot of kids in the spa even though signs saying not for under 12s in certain areas nobody seemed to be

comfortable room, nice bathroom, friendly staff, good wifi.

i think the hotel is do different, and the facilities here, both in the rooms and pools and spa could use with

the pool could have been a little warmer especially when you have small kids.

arrived early and as room was ready allowed for an early check in

fantastic food. kids loved the pool. staff efficient and polite.

our tv was not working and no laundry facility

worked very hard in the restaurant and the bar area, the young lady who worked in reception and laundry, and

all new and clean, pool warm, bar and staff amazing, already recommended to my friends

great location, beautiful hotel and pool, great views, very helpful friendly staff

hotel breakfast wonderful staff very friendly pool clean and sun loungers bar staff friendly would book

room we had was opposite toilets which wasn't ideal ,also we had the laundry room one side and kitchen the other

the spa facilities were amazing and nothing was too much trouble for the staff

was excellent with plenty of parking

it was very comfortable both in the rooms, the bar and restaurant

to sea, bar area and terrace, clean very comfortable room, amazing breakfast and dinner, safe parking, local

excellent staff and breakfast

nice room and breakfast

best breakfast ever

hosts are very friendly and the breakfast offer varied and very filling

the breakfast was amazing the poached eggs were done to perfection - highly

they also offered a very reasonable laundry service

i bought my dogs so was more than happy to find a place that was extremely pet friendly

breakfast in the morning was superb

beautiful area. plenty of parking

our room was great for what we needed it for, the bunk beds were great for the kids and we had a lovely view

the room service could have been a little more efficient (in terms of speed of service), in-house laundry was

the reception, restuarant, spa, bar staff, gardener and cleaners where all very kind to me and my son and always

size of the room, the quality of the food, the spa facilities being included with our stay and how friendly all

restaurant and gym were excellent

only issue i had was that the bubble pool in the spa wasn't warm

in reality i was overlooking a car park and delivery areas for laundry and kitchen

the bar area could be more cosier.

could also have benefited from child free pool times

the breakfast always has a good selection and is a nice relaxed atmosphere and great staff

dishes as well as meat, the herring resteraunt served great food, staff were really nice, the bar was good,

bedroom's location we were assigned inside the hotel looked like an area for members of staff or laundry area,

staff were lovely. early check in. food was very tasty

staff were lovely and parking so convenient

my kids said it was the best hotel they ve stayed in so far

the view is splendid from both the bar and the dining room. evening meal beautifully cooked.

emergency exit doors used as storage facility for ironing boards, irons, crockery, laundry

room service, cleanliness. spa and swimming pool facilities.

i always found a parking space in the allocated areas on the road

on spa inside pool and jaquzzi could be kids separate.

and corwall, beautiful hotel , there is a big garden in front of the view sea, spa and swimming pool is fantastic

asked for a laundry bag and list twice but didn t receive fan in my room too loud

room near laundry pick up area

we heard later they were short staffed in the kitchen: an explanation and apology would have gone a long way

too many kids around in the evening when we were there ( easter)and the menu reflects this

great location, quiet coastal hotel. picturesque. with adequate parking.

to our room and clean ( may be a pile of clean bath mats would have been a good idea and a used laundry bin

wifi barely worked

breakfast was good too and the folk evening was a lovely experience

i very much enjoyed talking with both the staff in the bar and the locals

wifi not great