bedroom's location we were assigned inside the hotel looked like an area for members of staff or laundry area,

wifi in rooms, didn't bother us but might have be an issue for others

plonking ourselves down in the bar and enjoying a drink after a day out was superb

staff were lovely and parking so convenient

sea views, easy parking and friendly staff.

the room service could have been a little more efficient (in terms of speed of service), in-house laundry was

bed was very comfortable the staff very efficient and friendly, the room service not expensive and the food

the gym has a good range of equipment

spa was great too, staff friendly and helpful and the treasure trail for kids was a lovely

before and each time it exceeds expectations , from paige, kaiden and mark front of house and bar who were

emergency exit doors used as storage facility for ironing boards, irons, crockery, laundry

on spa inside pool and jaquzzi could be kids separate.

the gym - cramped, old machines, couldn't see any hand sanitiser, one treadmill, one bike etc.

the kids club is next to none

facilities, proximity to charlestown pubs, exquisite dining (excellent dinner) good breakfast the ev chargers,

sadly the gym was shut due to covid which was disappointing but not the hotel s fault

great breakfast and dinner

everything was great breakfast and dinner were lovely room had everything we needed

staff were all great, friendly and polite, the hotel and golf course are set in beautiful cornish countryside

the bistro bar meals were excellent but almost too generous

i asked for some and was told the laundry hadn t delivered them

the location is beautiful right by the tiny harbour little local pub close by bar and restaurant very cute but

good onsite parking

it's not a place for kids i'd say, which we like too ud83dude03

the breakfast was freshly cooked for us

price, breakfast, quiet location, wifi

also when i booked i assumed pet was included (as had stated 1 dog) not the hotel fault more with booking

as the hotel is very competitively priced i would willingly have paid a few pounds more and not have the feeling

staff, mouthwatering food, comfy bed, quiet location and pet friendly too

wifi wasn't the best

delay in laundry turn around time - was in fact greater than promised 24 hour service

of room - a better placed mirror (too dark) and table and/or drawers for getting ready dirty laundry left for

laundry service and a team from housekeeping that keep the hotel spotless

stayed in room 30 and directly below my window all night cages of laundry were being dragged around outside

laundry service - clothes were laundered but returned un-ironed and creased.

worked very hard in the restaurant and the bar area, the young lady who worked in reception and laundry, and

our tv was not working and no laundry facility

all new and clean, pool warm, bar and staff amazing, already recommended to my friends

the bar was lovely with beautiful views

the staff were very friendly and helpful during our stay and the hotel was clean with easy parking and very

they also offered a very reasonable laundry service

i bought my dogs so was more than happy to find a place that was extremely pet friendly

breakfast in the morning was superb

pet-friendly although we left our dogs at home

hosts were fantastic, breakfast was amazing

room we had was opposite toilets which wasn't ideal ,also we had the laundry room one side and kitchen the other

wifi available

resident bar was very relaxing with good quality drinks

everything was very clean, spacious bathroom and shower, great mini bar products, large flat screen tv with

parking on site

the property was being upgraded and all very clean and well run. i liked the laundry facility.

afternoon tea was lovely. laundry facilities available. we got a cheaper rate too.

clean rooms, laundry and new bathroom

we were surprised how expensive it was to do a load of laundry.

laundry facilities handy on trip (coin op washer and dryer)

big parking, laundry room

not really a bar area at all

bar closed relatively early at 7:30pm

all the rooms have a kitchenette so that self catering is an option

would have been nice to have had a bar to sit at or around

get a wifi signal in my room

tv had bad signal, and the wifi only available in reception.

and clean, was good location, free parking, wifi in public areas only, jenny the bar manager fantastic and as

the spa wasn't open due to covid

tv was bit small .wifi could be extend to rooms .

i think the hotel is do different, and the facilities here, both in the rooms and pools and spa could use with

wifi could be improved

a small menu for room service after hours i

indoor pool and sauna also the room service and cleaning was good

spa pool was gross - definitely needs a clean

the food is very nice and fresh especially the cooked breakfast

first class in every respect susana was polite and professional and as i had arrived early for a funeral susana

00 was a touch pricey for 3 days breakfasts for 2 kids

friendly and helpful staff, large playing room for little kids.

it was central. reception and breakfast staff were friendly and helpful.

in reality i was overlooking a car park and delivery areas for laundry and kitchen

there were plenty for kids to do, and the view was amazing

room service was prompt, burger was cooked beautifully - slightly pink and every detail with

a tab to your room as no signal to pay by card resulting in being disturbed again an hour after room service

the atmosphere, families and kids made dinner enjoyable especially for a solo traveler

room, very small and uncomfortable bed, it was outdated, very expensive for what it was, the wifi didn't work

there was no wifi and no one to ask when we realised

janes who owns the hotel and is the head chef is an incredible chef and he's actually in the kitchen cooking

amazing view, epic location, friendly reception and bar team

they need to check daily the room service this is not a cheap hotel and with six rooms no excuse

laundry room (4 a wash, 1 tumble

but it was a nice welcome thank you good to find help- yourself laundry

after the first night, some of our laundry disappeared and never resurfaced

bit noisy early in the morning by the laundry cupboard but did not spoil our stay

room service menu and quality of the bit of food we ordered was disappointing

this hotel has thought of everything: -there is laundry facilities, -special beach towels to take to the beach

room was clean. food was good. we were able to do our own laundry at no cost. a nice surprise.

delicious meals, awesome kids' activities, laundry facilities, and a fantastic pool with jacuzzi

5) there is a laundry, washing machine and dryer, plus an ironing board and iron, and all this is free

there was also a laundry room which from a mums point of view was a bonus

but still very expensive), was not brilliant - very noisy (being at the back of the hotel) - laundry trolleys

little bit noisy out back of hotel when staff coming and going end of evening / in morning with laundry

we had a view of the laundry room a big white wall felt like we were in prison, could hear water gushing from

the bedroom look over there laundry.we ask for a quick room but very noisy.

room was above the staff laundry/working area so we did hear a fair bit of noise but it wasnt awful and didnt

we arrived to the hall outside our room covered in dirty laundry and just a general mess

the staff were amazing, great location. swimming pool and games area were both a hit.

having a dog we didn't miss out on much as allowed bar and bistro

bit warm. pool air temp too hot

location. welcoming and pet friendly

we had dinner, breakfast and room service and the food and drinks were all top class

excellent breakfast

position perfect, staff perfect, breakfast perfect

in either the main council parking (5 min walk), or the limited space car park 1 min away (with ev charger)

the breakfast was too class but the dinners were outstanding

paint all chipped off around door, directly opposite laundry room so noise from staff early in the day

no wifi....this is 2017! small dated room.

free wifi

a very welcoming check in, no wifi, not very much information given when arriving, just told the room wasn't

the bar could be open at lunch time for drinks and light meals as most pubs and restaurants in the

not always someone sitting at the front desk but you can walk over to the bar area and easily find a staff

wifi for the duration of our 4 day stay - which we appreciate was down to open reach poor service

the bar and restaurant are great with beautiful views

secret cinema and kids play room

great bed and room service staff

disappointed with no safe for valuables and no mini bar in room

liked the meet & greet, the valet parking, friendliness and helpfulness of the staff and nothing was too much

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing

bar area no atmosphere, and you had to use the same steps

no problem parking the car or with the luggage it was all taken care of by the staff

parking was simple right outside the accommodation

nice country hotel with plenty of onsite parking in a quiet rural location, but also not far from a main route

wifi

a few more kitchen accessories would have been helpful ,

was left on over night, i think it was the extractor fan for the kitchen, which our family room was above

wifi signal was weak but not unusable.

very welcoming, breakfast great really comfortable bed will stay there again. thank you

very nice cooked breakfast

good wifi reception

secure parking, good access to the rooms near to the main door

the kids did say the bunk beds wasn't very comfortable

it was also nice not to have to worry about parking

breakfast was great, we had an evening meal, the service was very good and the staff very helpful

a very comfortable bed and tea/coffee facility the restaurant/bar had a beautiful view over the golf courses

of parking

breakfast was excellent- the best i have had in a hotel- fresh, quality ingredients, beautiful

i couldn't get the wifi, but to be honest, i didn't miss it that much

staff, comfortable bar and restaurant in facility, great room very spacious

excellent spa bath and great breakfast - thank you

lights didn t work on the spa bath and the mirror lights also weren t working.