very friendly staff, great rooftop pool and beach

no room service .

wifi service is also horrible

very nice hotel clean not crowded area good for families with kids nice sky bar

the gym was well equipped and maintained, and also had water available to guests

charmless decoration. lack of signage to laundry room.

about the laundry room

nice room and amenities. laundry, breakfast, pool and lobby. jewish observances.

suite and paint was peeling from just under the air vent, ants were taking over the kitchen, the laundry room

and you can still enjoy complimentary breakfast, pool, laundry

pool is too close to the building so you lose sun early pretty major design flaw

loved the poolside treats and pool restaurant

not only within the hotel , but at the beach unusually good and by the pool as well

room service which we tried 2 times was absolutely horrible

kids club

no laundry detergent

there was some maintenance going on around pool areas and was extremely

elegant, staff, lounge, room service.

carpet was not vacuumed daily 4) aluminum cover around sink plumbing fell off 5) had to request room service to

i had room service only because i was ill. the prices for room service are beyond ridiculous

don t have laundry and the price when i book over 2 rooms for over weeks

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

little boutique hotel with modest breakfast, (coffee, fruit, toast, yogurt), just across the causeway from

room service was terrible

only disappointment was that the pool bar and coffee bar shown on the website were not open and operating during

the restaurant and bar were overpriced.

great pool, a gym with plenty of options, location was unbeatable

good wifi for video calls

the pool is great-- large and we were able to swim laps even thought it's not necessarily designed for

is no laundry service or a room designated for self-catering

so thin that you can hear every conversation * a suite had not utensils and cups / plates in the kitchen and it

in the room, there was actually a small kitchenette (microwave, sink and counter) but i was surprised there

beach shuttle was fantastic service def would stay

and clean, staff was so courteous and out to help, we loved all the onsite activities and the breakfast is a

buy our own and they only gave us two towels we had to keep asking for more me and my friends did laundry and

liked the rooms were very spacious and the pool was so clean and relaxing and i the laundry area was very helpful

put me right next to the laundry and ice machine, the tv did not work at all

pool was closed (they said it was closed for maintenance), we were placed in a room across the laundry room,

laundry on site

no kids club

it would be nice if there was more than one restaurant and perhaps a lobby bar for drinks.

- one night i ordered room service & they completely forgot about it

the pool water is icy - a feat in florida in august the restaurant is underwhelming

particularly the restaurant staff, breakfasts were amazing, bathrooms great, nice pool area

we contacted again the support which directed us to the laundry room we re we could find another set of clean

at the laundry, each use of the washing machine or dryer costs 3

laundry room, luggage storage

we purchased a stain remover and a small bottle of laundry detergent and washed the sheets before we slept the

there was dirty laundry left outside the door and a ladder resting up against the bedroom window

loved the set up in the room and having the option to cook or do laundry in the room

no laundry facilities, even if the pretend to have in booking

next to the beach, pool, small kitchen, laundry in the apt. limited space free parking.

and laundry machine was very good

staff is unprofessional and the promised amenities (the laundry machine) were not working

in charge was excessive and they charged me an extra day resort fee that i could not utilize laundry facilities

laundry room and bathroom near reception not accessible for anyone with walkers, wheelchairs or

i didnt like that towels were scarce and you either couldn't get one or had to wait for their laundry to be

laundry was available.

location, laundry availability, mostly friendly staff and restaurant next to it.

no dish soap, laundry detergent or coffee though

no dish soap in kitchen or laundry detergent. only a thin sheet on bed, no blankets.

fridge didn t work or laundry

close to a few shops laundry and public transport

the washer/dryer combo sucked and they had nothing for toy to actually do laundry with and getting to the

good area around there is a supermarket, banks, beach, laundry, pharmacies

no laundry in the building

there was no laundry and no parking but in listening they said they have it.

the wifi is great and efficient

the wifi and tv were good

all over it i could not open the blinds, the bed and pull-out couch was very old and hard/ the laundry machines

spacious room with laundry facilities on the floor.

laundry machine wasn t working my clothes i have to take em wet

in living room didn t work, rude front desk representative (guy) , laundry dryer didn t work, bathroom small

the laundry was much appreciated

there was no change machine for laundry or vending

no change available for the laundry room

had beach access, free parking, laundry, pool, restaurant/bar, gym, and games such as ping pong and foosball

parking,pool was closed, no laundry,they said that breakfast is included but there is charge for breakfast

stayed here specifically for the pool and having laundry room

strict kitchen cleaning rules a pain in the butt when trying to pack and get out by 11

pool opens a little late , 11:00 am

many rules about cleaning kitchen after yourself and throwing garbage away

we loved the hotel, the furnishings, the pool, the artwork, everything.

kitchen in the property is excellent, very well equipped with pots, glasses, plates, wine glasses,

was great i mean free laundry, close to shops and restaurants, staff were friendly and happy to help with all

they had free services like towels and laundry

there is a laundry room in the basement that is free/not coin-operated, which is a nice touch

kitchen and laundry

rooms are very comfortable and clean. staff is friendly. free laundry in the basement !

nice to have laundry facilities

clean, affordable, on-ite laundry was a plus.

great staff, laundry and private parking lot

the staff was very friendly, could do laundry on the grounds, and it was quiet.

- they has laundry and iron inside the room

had to take my kids out of the property in the middle of night to different hotel

the handheld and ceiling showerhead options, the pressure was great, the water got hot, the pool and beach were

the hotel gave a free pass to a nice gym across the street and i had the best workouts ive ever had while on

the pool bar is lovely but they add a 20% service charge onto everything even when you are getting it from

location is great and the pool and privet beach are great

get a chair with umbrella at the pool for which they don t charge & go back & forth to the pool

laundry in unit

in suite laundry

the pictures of the villa when booking show laundry machines inside of the villa but we couldn't use them (this

kids slept in the dining area

they give no explanations on how the valley parking works and the driver drove off with my kids in the car

also, i used the laundry room but no one could make change for me

they don t even have a laundry in the unit after paying $300 per night

was dirty ,,microwave broken ,refrigetator broken we found dirty laundry underwear lotions bra one of the room

bar by them in a cup you can t bring your own food or snack into the pool area not even for the kids

but i handled everything except the beach guy, so nasty with my kids

this is not surprising given how much laundry they must be dealing with and how they contract their laundry

front desk, concierge, pool attendants were all so friendly and accommodating

tiny pool filled with screaming kids

hotel, rooms where nothing exciting, but friendly staff, hotel in a great location, with a bar out by the pool

staff were very accommodating with our very early check in

the laundry rooms were not operating

breakfast, kitchen in the room, laundry on premises, helpfull staff

clean, easy, fully stocked kitchen, great area

it's a great hotel. gym excellent. menu at breakt little boring. no beacon. sad.

the room, breakfast, evrything that came with it pool

wish there were laundry facilities did not like recommend tip was actually obligated tip

the hotel losts our clothes during the laundry process

on saturday, i placed a t-shirt and a pair of shorts in the laundry bag outside my room (1615) for housekeeping

it was nice wish they had laundry facility the sand was nerve wrecking

room, dirty bathroom, dust over the beds, old yellow towels in the room, we gave our things to laundry - they

the next day i was asked to wear a plastic bracelet or they won t let me sit at the pool or beach

we loved hanging out with franco at the pool bar

thought the spa services extraordinarily costly

chair at the pool area and beach are complementary

both catered well to kids

the room was large and had a laundry machine inside the room that was a big plus

expensive inside restaurant breakfast was very expensive

at 11:01 we received a call to advise we were late checking out and there is a late check out fee

a special mention to maria at the omelet station during breakfast she was fantastic and vladimir, who assisted

gym and spa had limited hours, restaurant had limited hours

the breakfast was inappropriately

breakfast is also very good

wonderful amenities complete with two pools and two hot tubs, luxurious spa facilities located within the hotel

room service was great, thank you

the wifi didn't reach the

the laundry was outsourced 2- the level of detail in cleaning the room 3- the service was very very

4 pool with beautiful beach, room clean and so comfortable , stuff friendly

on the other hand, my kids loved eating in nobu restaurant and we were able to do it twice in 6

great room service from nobu!

fact that room service wouldnt even come to get trash

no coffee machine pillow uncomfortable no same day laundry no 24/7 room service expect better from a 5 star

sits at mid beach very close to the airport, main laundry miami and also few mile from the famous south

hallways full of trash and dirty laundry

we were charged extra 100% for the laundry as a fast service,which we did not order

, and they don t have express laundry service which should be in a 5

customer service of the staff in the kitchen, and at the beach

ceiling, taping and the paper runners lined the halls near the lobby towards the pool area and gym

the mattress is very thin; you can feel the iron bar against your back

the room we had had kitchen facilities which helped greatly

room view and room was amazing! 2 bathrooms! full kitchen--so clean!

i didn't like that the ice machine was on one floor and in the laundry room.

clean hotel with laundry facilities for guests to use

one elevator that was always busy with staff taking laundry back and forth

food was expensive, no microwave in room and no laundry

my husband and i came to this hotel after several days of camping, and needed to do some laundry

has everything including laundry and a full kitchen

also lacked, just like the other room, a washing machine, however we were offered free of charge laundry service

is a brand new boutique hotel - it was clean, modern, had all the amenities and free parking

location near stadium, walkable nice restaurant and cafes. clean. good parking. secure.

beautiful living area, bathroom, and kitchen

front of the beach, bedroom had two double beds and two full baths great for friends or families, laundry facility

laundry room is too small considering the number of people that stay per night

laundry room does need some updating machines

there is a pool table on the mezzanine floor, laundry and microwave on the lower level, softdrinks vending

had to do laundry but the change machine wasn't working and the front desk had no quarters since they hadn't

no laundry

for example, they were backed up with laundry so limited options on receiving towels and bathing cloths at

liked the spacious room and the capability to cook and do laundry

comfortable beds, but they need softer laundry detergent

was pleasant, but for this to be an autograph hotel, the entrance and check lacked luster, the gym was old and

by ice, laundry, & elevator

no washing machines to do laundry, 2 bad experiences with the food unfortunately

there is no laundry room as wel the walls are thin you hear walking on the above floors.

don t have shampoo, laundry ando didn t clean up the floor

the location and the 24hr pool.

g in laundry was so much help

laundry facilities werent so expensive

), with a modern kitchenette (supermarket within walking distance), the beds super comfy, beautiful ocean view

the staff is very friendly and the girl in the lobby was nice and let us have an early check in at

property has everything you need gift shop restaurant a bar a mini market there was even a barber shop amongst

chips crumpled into the carpet on the corridora , cleaners on there phones, laundry left in corridor, the smell

how quiet it was pool area and friendly staff

the main bar and lounge was great with top shelf bartenders and cocktails the front desk staff was amazing

gym was cool, has mostly everything for a proper workout and also, outside work out area

close to shopping and loved the shuttle

didn't like the weird, illogical, opening times for the laundry facilities

pool, such a cool vibe, big room with really comfy beds, breakfast and coffee was decent, and all

wifi extenders are needed on the premises

no wifi connection in room

location decor pool wifi room facilities parking ac/fan best of the motels along biscayne blvd

needs additional laundry facilities.

should add another laundry area.

need to add additional laundry amenities.

laundry facilities limited. only decaf coffee was available in our suite.

the concierge, bar tenders

was charged $92 for the laundry bag

not replacing what has been used, forgetting to bring bathrobs, need to ask many times to bring laundry back,

they barely answer the phone for room service , although the first night they didn t answer at all

in general: 60 usd/night for parking; 45 usd to use the steam room; gym needs to be renovated asap

mattress is bad, gym closed with no warning, pool boring

no robes in the room and there was no laundry service on site.

the wifi was lit even working

as family hotel would expect some space dedicated to kids

no room service

the pool/pool bar closed too early.

no washer and dryer on site for guest use. closest coin laundry was in north beach.

rooms are pretty small and room service only came in to bring new towels and didn't do a clean up in the room

room service only after four

rooms are small, you can t move in double queen if you travel with kids and suitcases

from many fun things and not walkable distance especially with little kids

was charged $290 for a bag of laundry

only let down was we didn t get room service once

loved the roof top pool also and mini bar for drinks and food

the pool area along w the outside bar was marvelous and the hotel was close to the beach

extremely rude staff - wifi that you pay extra for doesn't work in the rooms

there are two pools, one should be for guests with kids,

pools are same level to the beach its easy to go and back to the pool with kids

all the different areas of entertainment like the outdoor area with two pools, a grass area for kids to play,

there is no kids club or specific kids entertainment, which would be nice to have since there were a lot of

that said, the bar in the basement is surprisingly well stocked and staffed

of the staff members were a little abrupt and the laundry facilities at the property were a pain to use

great location and backyard. plus, laundry!

bike to wherever you need to go comfortable rooms, fabulous backyard and pool where you can work, laundry onsite

laundry they say dont work(((( at the moment but i stayed 12 nights i think they could fix it

water fountain is outside by laundry

laundry station in every floor very helpful

the laundry room with credit card

very friendly staff excellent breakfast

kitchen reasonable equipped and good for self

the pool is poorly situated, in the shade most of the day

is no laundry room for guests

although it's miami beach with all its riches, there isn't a laundry service nearby

in the bathroom, there was a sewer smell for a few days; it would be perfect if the hotel had a laundry room

breakfast could be upgraded, but for the price they ask it is ok.

the staff is really friendly, i liked receptionist tamara, location was good, wifi was good

there was no laundry machine.

the whole building smells good and the pool looks like a private tub

really lovely place with great rooftop plunge pool, nice bar and brilliant staff.

by the way, their bar and restaurant layla is great too

pool

the laundry room was disgusting

the pool was clean

it was clean inviting staff was great and helpful. bar and food was good

no inside pool. we were there during a storm

eugenie from the bar/kitchen was very